Lecture7 , Team Building, Recruiting Team Members

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Transcript of Lecture7 , Team Building, Recruiting Team Members

  • Engineering Management

    This presentation will probably involve audience discussion, which will create action items. Use PowerPoint to keep track of these action items during your presentation

    In Slide Show, click on the right mouse buttonSelect Meeting MinderSelect the Action Items tabType in action items as they come upClick OK to dismiss this box

    This will automatically create an Action Item slide at the end of your presentation with your points entered.Team BuildingLecture # 7

  • Team BuildingA department within a company is usually focused on achieving its own goalsVery little credit is given to individuals who achieve a team goal but miss a personal goal in doing so

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  • Team BuildingTeam Work & Modern IndustrySupport provided by the individual team members to each otherIt doesnt mean doing their share of workIt means helping them to attain their goals for the mutual good of the whole team

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  • Definition of TeamA small number of people with complementary skills who are committed to a common;

    purposeset of performance goals andapproach for which they held themselves mutually accountable

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  • Team & Working GroupWorking Group; Driven by individual goals and measuresNot essential to have measurable goals

    Teams;Focus on team goals and mutual accountabilityMust have measurable goals(comparison table on page 565 of the book)

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  • Stages of Team DevelopmentDrifting StageIndividuals come together and get to know each otherTeam members size each other up for unofficial rolesVery little synergy(sense of belonging) within the teamIndividual interests come before organizations

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  • *Stages of Team DevelopmentGelling StageLike-minded people form into small groupsEach group starts to develop its own identity under an unofficial leaderDangerous stage and must be passed through quickly

  • *Stages of Team DevelopmentUnison StageWhole team is behaving as a single, highly organized body, under a single leaderAll team members work toward common goalInterests of team match individual interests

  • Stages of Team Development

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  • Characteristics of Effective TeamHighly efficient and result orientedHigh level of energy and enthusiasm in the team, morale is very goodSynergy between team membersExcellent working atmosphere of trust and mutual supportTeam has strong leader, having participative leadership style to gain commitment and share responsibility

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  • Team MembershipA common mistake made by managers when setting up a team is to recruit clones of themselvesPeople play several roles in a team, depending on their personalityTen roles that can be identified in a team are;

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  • Team RolesProcess Managers; usually managers or leaders, organize the team and set their goals, know characteristics of the team, draw on their strengths, keep things moving

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  • Team RolesConceptual Thinkers; source of new and original ideas, have imagination and vision, aim to develop practical solutionsRadicals; do not accept conventional thinking and solutions, bring unusual perspective to the problem solving

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  • Team RolesTechnicians; specialists on the subject being consideredHarmonizers; ensure good feeling and harmony between the team members, create atmosphere of cooperation and support, help to resolve conflicts

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  • Team RolesPlanners and Implementers; drive for completion of team goals, Facilitators; ready to provide help and support whenever needed, hardworking, adaptable and flexible, jack of all trades

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  • Team RolesCritical Observers; question and challenge new ideas, their criticism is objective, activity is essentialPoliticians or Power Seekers; believe they are always right and aim to influence other team members into their own way of thinking

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  • Team RolesSalespeople or Diplomats; provide link between team and other teams and group, develop contact which are useful to the team, sell the teams accomplishments, obtain vital information for the team

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  • Lecture 10Team Building*Recruiting Team MembersCompanys greatest assets are its peopleManagers should get the best people to fill the positions in the team and then should make effort to keep them once they are recruitedAll teams need mix of skills (e.g., cricket)

    Team Building

  • Lecture 10Team Building*Recruiting Team MembersProject team also needs mix of skills and experienceIt is wrong to assume that the best team consists of like minded people (mix of skills & ages)If possible, teams should be built from volunteers

    Team Building

  • Lecture 10Team Building*Recruiting Team MembersDefining the JobDefining the contents of the job, and from that arriving at a description of ideal candidate, is probably the most important task of recruitmentDefine each job to achieve the organizational goals (not to suit the candidate)It is mistaken belief that an over qualified person will do the job more efficiently

    Team Building

  • Lecture 10Team Building*Recruiting Team MembersDefining the JobA job should meet two important criteria;

    It is not too difficult to performJob is big enough to stretch the job holder

    Team Building

  • Lecture 10Team Building*Recruiting Team MembersDefining the JobA minimum job description should cover the following;

    Purpose of the jobScope and limits of authorityThe relationships (interfaces) within the job and how they fit into those of the team and organizationDuties and responsibilities within the job with performance measuresSalary (in line with the company structure)Title of the job It is a good idea to divide the job requirements into musts and wants

    Team Building

  • Lecture 10Team Building*Recruiting Team MembersAttracting the CandidatesCandidates may be recruited internally or externallyAdvantages of internal candidates;They know the company, its people & processesSo become effective sooner than external candidatesDisadvantage of internal candidates is that they are likely to leave a hole in some other part of the organization which may need filling.

    An ideal team would consist a mix of both

    Team Building

  • Lecture 10Team Building*Recruiting Team MembersAttracting the CandidatesSeveral factors need to be considered when recruiting from outside the organization

    Composition of the jobMethod for advertising the jobUse of recruitment agents and head huntersNo. of new graduates to be recruited

    Team Building

  • Lecture 10Team Building*Recruiting Team MembersSelection CriteriaDuring the selection stage it is important to have a set of defined selection criteria;

    General health and physical fitnessImpact on others (manner, social behavior, speech, appearance)Acquired knowledge and skillsInnate abilitiesMotivationEmotional adjustmentOnce team is selected, maximize on its strengths.

    Team Building

  • Lecture 10Team Building*Recruiting Team MembersSelection ProcessSelecting a candidate is still a relatively hit-and-miss affairSelection process has usually two stages;

    Sifting through the application forms to shortlist the most suitable candidatesInterviewing

    Team Building

  • Lecture 10Team Building*Recruiting Team MembersSelection ProcessApplication Form;

    Provides basic factual information about candidateIt may tell about grades/performance on past jobs but there is no guarantee that how a candidate will perform on this jobSelection based on hobbies and outside interests?

    Team Building

  • Lecture 10Team Building*Recruiting Team MembersSelection ProcessInterview;

    Interviewing in conjunction with application form remains the most widely used methodApplication form provides facts; interview should be used to verify these, check for inconsistencies and determine the candidates temperament and attitudeRemember the candidate is also assessing the interviewer and the company during interview

    Team Building

  • Lecture 10Team Building*Recruiting Team MembersSelection ProcessInterview;

    First impressions are important; discard them!Allow enough time for interview and ensure that there are no outside interruptionsInterviewers should do all they can to reduce the stress during interview

    Team Building

  • Lecture 10Team Building*Candidates Stress CurveDuring Interview

    Team Building

  • Lecture 10Team Building*Recruiting Team MembersSelection ProcessInterview;

    Listening is key to the good interviewing, (ask open questions, listen to the reply, observe the body language)If necessary, short-list candidates for further interviewsIf required arrange for panel interviewsConfidentiality of candidates current employer must be respectedAfter the interview, make careful notes about the candidate while the facts are still fresh in your mind

    Team Building

  • Thank You