Lecture Notesin Business Information Processing 250

Series Editors

Wil van der AalstEindhoven Technical University, Eindhoven, The Netherlands

John MylopoulosUniversity of Trento, Povo, Italy

Michael RosemannQueensland University of Technology, Brisbane, QLD, Australia

Michael J. ShawUniversity of Illinois, Urbana-Champaign, IL, USA

Clemens SzyperskiMicrosoft Research, Redmond, WA, USA

More information about this series at http://www.springer.com/series/7911

Shaofeng Liu • Boris DelibašićFestus Oderanti (Eds.)

Decision Support Systems VI –Addressing Sustainabilityand Societal Challenges2nd International Conference, ICDSST 2016Plymouth, UK, May 23–25, 2016Proceedings

123

EditorsShaofeng LiuGraduate School of ManagementUniversity of PlymouthPlymouth, DevonUK

Boris DelibašićFaculty of Organizational ScienceUniversity of BelgradeBelgradeSerbia

Festus OderantiGraduate School of ManagementUniversity of PlymouthPlymouthUK

ISSN 1865-1348 ISSN 1865-1356 (electronic)Lecture Notes in Business Information ProcessingISBN 978-3-319-32876-8 ISBN 978-3-319-32877-5 (eBook)DOI 10.1007/978-3-319-32877-5

Library of Congress Control Number: 2016935984

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EURO Working Group on Decision Support Systems

The EWG-DSS is a Euro Working Group on Decision Support Systems within EURO,the Association of the European Operational Research Societies. The main purposeof the EWG-DSS is to establish a platform for encouraging state-of-the-art high-qualityresearch and collaboration work within the DSS community. Other aims of the EWG-DSS are to:

• Encourage the exchange of information among practitioners, end-users, andresearchers in the area of decision systems

• Enforce the networking among the DSS communities available and facilitateactivities that are essential for the start up of international cooperation research andprojects

• Facilitate the creation of professional, academic, and industrial opportunities for itsmembers

• Favor the development of innovative models, methods, and tools in the field ofdecision support and related areas

• Actively promote the interest on decision systems in the scientific community byorganizing dedicated workshops, seminars, mini-conferences, and conference, aswell as editing special and contributed issues in relevant scientific journals

The EWG-DSS was founded with 24 members, during the EURO Summer Instituteon DSS that took place at Madeira, Portugal, in May 1989, organized by two well-known academics of the OR community: Jean-Pierre Brans and José Paixão. TheEWG-DSS group has substantially grown along the years. Currently, we have over 300registered members from around the world.

Through the years, much collaboration among the group members has generatedvaluable contributions to the DSS field, which resulted in many journal publications.Since its creation, the EWG-DSS has held annual meetings in various European countries,and has taken active part in the EURO Conferences on decision-making-related subjects.Starting from 2015, the EWG-DSS established its own annual conferences, namely, theInternational Conference on Decision Support System Technology (ICDSST).

The current EWG-DSS Coordination Board comprises seven experienced scholarsand practitioners in DSS field: Pascale Zaraté (France), Fátima Dargam (Austria), RitaRibeiro (Portugal), Shaofeng Liu (UK), Boris Delibašić (Serbia), Isabelle Linden(Belgium), and Jason Papathanasiou (Greece).

The Editors:

Professor Shaofeng LiuUniversity of Plymouth, UK

Professor Boris DelibašićUniversity of Belgrade, Serbia

Dr. Festus OderantiUniversity of Plymouth, UK

VI EURO Working Group on Decision Support Systems

Preface

This sixth edition of the EWG-DSS Decision Support Systems published in the LNBIPseries presents a selection of reviewed and revised papers from the Second InternationalConference on Decision Support System Technology (ICDSST 2016) held in Ply-mouth, UK, during May 23–25, 2016, with the main topic “Decision Support SystemsAddressing Sustainability and Societal Challenges.” This event was organized by theEuro Working Group on Decision Support Systems (EWG-DSS) in collaboration withthe University of Plymouth.

The EWG-DSS series of International Conference on Decision Support SystemTechnology (ICDSST), starting with ICDSST 2015 in Belgrade, were planned toconsolidate the tradition of annual events organized by the EWG-DSS in offering aplatform for European and international DSS communities, comprising the academicand industrial sectors, to present state-of-the-art DSS research and developments, todiscuss current challenges that surround decision-making processes, to exchange ideasabout realistic and innovative solutions, and to co-develop potential businessopportunities.

The scientific topic areas of ICDSST 2016 include:

• DSS for health, demographic change, and well-being• DSS for food security, sustainable agriculture and forestry, and bio-economy• DSS for marine, maritime, and inland water research• DSS for secure, clean, and efficient energy• DSS for smart, green, and integrated transport• DSS for sustainable construction and architecture• DSS for climate action, environment, resource efficiency, and raw materials• DSS for inclusive, innovative, and reflective societies• DSS for secure societies – protecting freedom and security of the world and its

citizens• DSS for business sustainability, innovation, and entrepreneurship• DSS for lean operations, reverse logistics, and sustainable supply chain

management• DSS for green marketing management and new product/service development• DSS for human resource/leadership management and organizational ethics• DSS for socially responsible accounting, finance and banking management• DSS for economics sustainability and regional/international development• Innovative decision-making approaches/methods and technologies• Big data analytics for solving societal decision-making issues• Knowledge management and business intelligence• Decision making in modern education

This wide and rich variety of topic areas allowed us, on the one hand, to present acollection of innovative solutions to real decision-making processes in a range of

domains, and, on the other hand, to highlight the main trends and research evolution inDSS. This LNBIP Springer volume edited by the EWG-DSS has considered contri-butions from a large number of submissions that were reviewed using a triple-blindpaper evaluation method, maintaining long-established reputation and standards ofhigh quality of the EWG-DSS. Each selected paper was reviewed by three interna-tionally known experts from the ICDSST 2016 Program Committee comprising 79scholars and practitioners from 28 countries. Therefore, through a rigorous two-stage,triple-blind review process, 15 out of 51 submissions were selected to be included inthis volume, giving an acceptance rate of 29.41 %.

In this context, the selected papers are representative of the current and relevant DSSresearch and application advances. The papers have been classified into four majorcategories: (1) DSS applications addressing sustainability and societal challenges suchas in agriculture, business ecosystem, health care, and environmental improvement;(2) DSS to support business resilience/risk management and project portfolio man-agement; (3) DSS technologies underpinned by business intelligence and knowledgemanagement; (4) DSS technology improving system usability and feasibility. The firstcategory comprises five papers, the second category three papers, the third categoryfive papers, and fourth category two papers.

We would like to thank many people who greatly helped the success of this LNBIPbook. First of all, we would like to thank Springer for giving us the opportunity to guestedit the DSS book, and we especially wish to express our sincere gratitude to RalfGerstner and Eléonore Samklu, who have provided us with timely professional guid-ance and advice during the volume editing process. Secondly, we need to thank all theauthors for submitting their state-of-the-art work to be considered for the LNBIPvolume. All selected papers are of extremely high quality. It was a hard decision for theguest editors to select the best 15. Thirdly, we wish to express our gratitude to thereviewers, who volunteered to help with the selection and improvement of the papers.

Finally, we believe that this EWG-DSS Springer LNBIP volume has made ahigh-quality selection of well-balanced and interesting research papers addressing theconference main theme. We hope the readers will enjoy the publication!

March 2016 Shaofeng LiuBoris DelibašićFestus Oderanti

VIII Preface

Organization

Conference Chairs

Shaofeng Liu University of Plymouth, UKBoris Delibašić University of Belgrade, SerbiaPascale Zaraté IRIT/Toulouse University, FranceFátima Dargam SimTech Simulation Technology, AustriaRita Ribeiro UNINOVA – CA3, PortugalIsabelle Linden University of Namur, BelgiumJason Papathanasiou University of Macedonia, GreeceJorge E. Hernández University of Liverpool, UK

Program Committee

Abdelkader Adla University of Oran 1, AlgeriaAdiel Teixeira de Almeida Federal University of Pernambuco, BrazilAlan Pearman Leeds University, UKAlex Duffy University of Strathclyde, UKAlexander Smirnov Russian Academy of Sciences, RussiaAlexis Tsoukias University of Paris Dauphine, FranceAlok Choudhary Loughborough University, UKAna Paula Cabral Federal University of Pernambuco, BrazilAna Respício University of Lisbon, PortugalAndy Wong University of Strathclyde, UKAntonio Rodrigues University of Lisbon, PortugalBen C.K. Ngan Pennsylvania State University, USABob Young Loughborough University, UKBo Zhou Liverpool John Moores University, UKBoris Delibašić University of Belgrade, SerbiaCarlos Henggeler Antunes University of Coimbra, PortugalCsaba Csaki University College Cork, IrelandDaba Chowdhury University Campus Suffolk, UKDaniel Power University of Northern Iowa, USADobrila Petrovic Coventry University, UKDragana Bečejski-Vujaklija Serbian Society for Informatics, SerbiaFátima Dargam SimTech Simulation Technology/ILTC, AustriaFrancesca Toni Imperial College, UKFestus Oderanti University of Plymouth, UKFrancisco Antunes Beira Interior University, PortugalFrançois Pinet Cemagref/Irstea, France

Frantisek Sudzina Aalborg University, DenmarkGabriela Florescu National Institute for Research and Development

in Informatics, RomaniaGeorgiana Ifrim University College Dublin, IrelandGloria Philipps-Wren Loyola University Maryland, USAGregory Kersten Concordia University, CanadaGuy Camilleri Toulouse III University/IRIT, FranceHing Kai Chan University of Nottingham, Ningbo Campus, UK/ChinaHossam S. Ismail Xi’an Jiaotong-Liverpool University, UK/ChinaIbrahim Venkat Universiti Sains Malaysia, MalaysiaIrène Abi-Zeid FSA – Laval University, CanadaIsabelle Linden University of Namur, BelgiumJames Marsden University of Connecticut, USAJan Mares University of Chemical Technology, Czech RepublicJason Papathanasiou University of Macedonia, GreeceJoão Lourenço Universidade de Lisboa, PortugalJoão Paulo Costa University of Coimbra, PortugalJorge Freire de Souza Engineering University of Porto, PortugalJorge Hernández University of Liverpool, UKJosé Maria Moreno Jimenez Zaragoza University, SpainKathrin Kirchner Berlin School of Economics and Law, GermanyLai Xu Bournemouth University, UKLeonilde Varela University of Minho, PortugalLynne Butel University of Plymouth, UKManuel Mora Autonomous University of Aguascalientes, MexicoMarc Kilgour Wilfrid Laurier University, CanadaMarcos Borges Universidade Federal do Rio de Janeiro, BrazilMaria Franca Norese Politecnico di Torino, ItalyMarko Bohanec Jozef Stefan Institute, SloveniaMirjana Klajić-Borštnar University of Maribor, SloveniaMirko Vujošević University of Belgrade, SerbiaMohamed Ghalwash Ain Shams University, Egypt, Temple University, USANadia Papamichail University of Manchester, UKNikolaos Matsatsinis Technical University of Crete, GreeceNikolaos Ploskas Carnegie Mellon University, USANilo T. Bugtai De La Salle University, PhilippinesPascale Zaraté IRIT/Toulouse University, FrancePavlos Delias Kavala Institute of Technology, GreecePetraq Papajorgji Canadian Institute of Technology, AlbaniaPhil Megicks University of Plymouth, UKPriscila Lima Instituto Tercio Pacitti – UFR Federal University of Rio

de Janeiro, BrazilRita Ribeiro UNINOVA – CA3, PortugalRudolf Vetschera University of Vienna, AustriaSean Eom Southeast Missouri State University, USAShaofeng Liu University of Plymouth, UK

X Organization

Stelios Tsafarakis Technical University of Crete, GreeceTina Comes University of Agder, NorwayUchitha Jayawickrama Staffordshire University, UKVikas Kumar Asia-Pacific Institute of Management, IndiaXin James He Fairfield University, USAYing Xie Anglia Ruskin University, UKYong Shi Chinese Academy of Sciences, ChinaYvonne van der Toorn Tilburg University, The NetherlandsZoran Obradovic Temple University, USA

Steering Committee – EWG-DSS Coordination Board

Pascale Zaraté IRIT/Toulouse University, FranceFátima Dargam SimTech Simulation Technology, AustriaRita Ribeiro UNINOVA – CA3, PortugalShaofeng Liu University of Plymouth, UKBoris Delibašić University of Belgrade, SerbiaIsabelle Linden University of Namur, BelgiumJason Papathanasiou University of Macedonia, Greece

Local Organizing Team at University of Plymouth, UK

Shaofeng Liu, Local ChairFestus Oderanti, LecturerLynne Butel, Deputy Head of SchoolPhil Megicks, Head of SchoolFemi Oyemomi, PhD scholar

Main Sponsors

Euro Working Group on Decision SupportSystems (http://ewgdss.wordpress.com/)

Association of European Operational ResearchSocieties (www.euro-online.org)

Organization XI

Institutional Sponsors

Graduate School of Management, University ofPlymouth, UK (http://www.plymouth.ac.uk/)

Faculty of Organisational Sciences, University ofBelgrade, Serbia (http://www.fon.bg.ac.rs/eng/)

SimTech Simulation Technology, Austria(http://www.SimTechnology.com)

ILTC - Instituto de Lógica Filosofia e Teoria daCiência, RJ, Brazil (http://www.iltc.br)

University of Toulouse, France(http://www.univ-tlse1.fr/)

IRIT Institut de Research en Informatique deToulouse, France (http://www.irit.fr/)

UNINOVA - CA3 - Computational IntelligenceResearch Group (www.uninova.pt/ca3/)

University of Namur, Belgium(http://www.unamur.be/)

Management School, University of Liver-pool, UK (http://www.liv.ac.uk/management/)

University of Macedonia, Department ofMarketing and Operations Management, Greece(http://www.uom.gr/index.php?newlang=eng)

XII Organization

Industrial Sponsors

Springer www.springer.com

Lumina Decision Systems (www.lumina.com)

ExtendSim Power Tools for Simulation(http://www.extendsim.com)

Paramount Decisions(https://paramountdecisions.com/)

1000 Minds (https://www.1000minds.com/)

Professional Society Sponsor

IUFRO http://www.iufro.org/

Organization XIII

Contents

DSS Applications Addressing Sustainability and Societal Challenges

A Decision Support System for Multiple Criteria Alternative RankingUsing TOPSIS and VIKOR: A Case Study on Social Sustainabilityin Agriculture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Jason Papathanasiou, Nikolaos Ploskas, Thomas Bournaris,and Basil Manos

An Operations Research-Based Morphological Analysis to SupportEnvironmental Management Decision-Making . . . . . . . . . . . . . . . . . . . . . . 16

Maria de Fátima Teles and Jorge Freire de Sousa

Searching for Cost-Optimized Strategies: An Agricultural Application . . . . . . 31Christine Largouet, Yulong Zhao, and Marie-Odile Cordier

Enhancing Antenatal Clinics Decision-Making Through the Modellingand Simulation of Patients Flow by Using a System Dynamics Approach.A Case for a British Northwest Hospital . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Jorge E. Hernandez, Ted Adams, Hossam Ismail, and Hui Yao

Fuzzy Inference Approach to Uncertainty in Budget Preparationand Execution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Festus Oluseyi Oderanti

DSS to Support Business Resilience/Risk Management and ProjectPortfolio Management

Detectability Based Prioritization of Interdependent Supply Chain Risks . . . . 73Abroon Qazi, John Quigley, Alex Dickson, Şule Önsel Ekici,and Barbara Gaudenzi

E-Commerce Development Risk Evaluation Using MCDM Techniques . . . . . 88Salem Alharbi and Mohsen Naderpour

Scaling Issues in MCDM Portfolio Analysis with Additive Aggregation . . . . 100Carolina Lino Martins, Jonatas Araujo de Almeida,Mirian Batista de Oliveira Bortoluzzi, and Adiel Teixeira de Almeida

DSS Technologies Underpinned by Business Intelligence and KnowledgeManagement

A Knowledge Based System for Supporting Sustainable IndustrialManagement in a Clothes Manufacturing Company Basedon a Data Fusion Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Gasper G. Vieira, Leonilde R. Varela, and Rita A. Ribeiro

Knowledge Management as an Emerging Field of Business IntelligenceResearch: Foundational Concepts and Recent Developments. . . . . . . . . . . . . 127

Sean B. Eom

Updating Business Intelligence and Analytics Maturity Modelsfor New Developments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Louis Muller and Mike Hart

A Novel Collaborative Approach for Business Rules ConsistencyManagement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Nawal Sad Houari and Noria Taghezout

Knowledge Sharing and Innovative Corporate Strategies in CollaborativeRelationships: The Potential of Open Strategy in Business Ecosystems . . . . . 165

Anna Wulf and Lynne Butel

DSS Technology Improving System Usability and Feasibility

Developing Innovative Tool to Enhance the Effectiveness of DecisionSupport System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Fahad Almansour and Liz Stuart

How to Support Decision Making of Local Government in PrioritisingPolicy Menu Responding to Citizens’ Views: An Exploratory Study of TextMining Approach to Attain Cognitive Map Based on Citizen Survey Data . . . 202

Hiroko Oe, Yasuyuki Yamaoka, and Eizo Hideshima

Author Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

XVI Contents