Lecture 8 - Chap 6 Commerce)

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    Muhammad Saad Sarwar

    6 E-commerce PaymentSystems

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    Types of Payment SystemsSlide 5-3

    Cash

    CheckingTransfer

    Credit

    Card

    Stored Value

    Accumulating Balance

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    CashSlide 5-4

    Legal tender

    Mostcommon form of paymentinterms ofnumber of transactions

    Instantlyconvertibleinto other forms of valuewithoutintermediation

    Portable, requiresno authentication

    Free (no transaction fee), anonymous, low

    cognitive demands Limitations:easilystolen, limited to smaller

    transaction, doesnotprovide any float

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    CreditCardSlide 5-6

    Represents accountthatextendscredittoconsumers; allowsconsumersto makepaymentstomultiplevendors at onetime

    Creditcard associations:Nonprofit associations(Visa, MasterCard)thatsetstandards for issuing

    banks

    Issuing banks:Issuecards and processtransactions

    Processingcenters (clearinghouses): Handleverification of accounts and balances

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    Stored ValueSlide 5-7

    Accountscreated by depositing fundsinto an

    account and from which funds arepaid out or

    withdrawn asneeded xamples: Debitcards,giftcertificates,prepaid

    cards,smartcards

    Peer-to-peer paymentsystemssuch as PayPal a

    variation

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    Accumulating BalanceSlide 5-8

    Accountsthat accumulateexpenditures and to

    which consumers makeperiod payments

    xamples: Utility,phone,American Express accounts

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    Dimensions of Payment SystemsSlide 5-9

    Table 5.6, Page 305

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    E-commerce Payment SystemsSlide 5-

    10

    Creditcards are dominant form of onlinepayment, accounting for around 70% of onlinepaymentsin 2007

    Other e-commercepaymentsystems:

    Digital cash

    Onlinestored valuesystems

    Digital accumulating balancepaymentsystems

    Digital credit accounts

    Digital checking

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    How an

    Online

    CreditTra

    nsacti

    on

    Works

    Slide 5-

    11

    Figure 5.18, Page 308

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    Limitations of OnlineCreditCard Payment

    SystemsSlide 5-

    12

    Security:neither merchantnor consumer can be

    fully authenticated

    Cost: for merchants, around 3.5% of purchase

    priceplustransaction fee of 20 30 centsper

    transaction

    Social equity: manypeople do not have accesstocreditcards

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    Digital WalletsSlide 5-

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    Seeksto emulatethe functionality of traditionalwallet

    Mostimportant functions:

    Authentic

    ate

    cons

    umerthrou

    gh u

    seof d

    igital

    certificates or other encryption methods

    Store and transfer value

    Securepaymentprocess from consumer to merchant

    Earlyeffortsto popularize have failed Newesteffort: GoogleCheckout

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    Digital CashSlide 5-

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    One of the first forms of alternativepayment

    systems

    Not reallycash: rather, form of valuestorageand valueexchangethat has limited

    convertibilityinto other forms of value, and

    requiresintermediariesto convert

    Mostearlyexamples have disappeared;conceptssurvive aspart of P2P paymentsystems

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    Online Stored Value SystemsSlide 5-

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    Permitconsumersto makeinstant, onlinepaymentsto merchants and other individuals based onvaluestored in an online account

    Rely onvaluestored in a consumers bank,checking,or creditcard account

    PayPal mostsuccessful system

    Smartcards another example

    Contact and contactless

    Mondex, Octopus

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    Digital Accumulating Balance Payment SystemsSlide 5-

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    Allows usersto make micropayments and

    purchases onthe Web, accumulating a debit

    balance for which they are billed attheend of

    the month

    Examples: Valistas PaymentsPlus,Clickshare

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    Digital Checking Payment SystemsSlide 5-

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    Extends functionality of existingchecking accounts

    for use as onlineshoppingpaymenttool

    Example: PayByCheck

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    Wireless Payment SystemsSlide 5-

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    Use of mobile handsets aspayment devices well-

    established in Europe, Japan, South Korea

    Notvery well established yetin U.S, but with growth

    in Wi-Fi and 3G cellular phonesystems,thisis

    beginningto change

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    Electronic Billing Presentment and Payment

    (EBPP)Slide 5-

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    Onlinepaymentsystems for monthly bills

    EBPP expected to grow rapidly,to anestimated40% of all households by 2007

    Main business modelsin EBPP marketinclude:

    Biller-direct

    Consolidator

    Above aresupported by EBPP infrastructureproviders

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    Case:Checkfree:OnTop ofElectronic Billing

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    Critical Thinking Questions

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    Question 1

    What businesschallenges doesCheckfree face asit attemptstomaintainits dominanceinthe EBPPmarket? Who areits maincompetitors?

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    Critical Thinking Questions

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    Question 2

    Whatnew technologiesareposing a threattoCheckfrees leadership?

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    Critical Thinking Questions

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    Question 3

    Whatsocial factorscanyouidentifythat mighteither inhibitor encourage use of Checkfreesservices?

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    Critical Thinking Questions

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    Question 4

    How mightthecontinuedevolution of broadband internetconnectionsspur thegrowth ofonline bill payment?

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    Topics of Interest/ReadingAssignments from the Web

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    Topics

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    Topics of Interest/ReadingAssignments from the Web

    26

    Has EconomyHurt GoogleSearch Ads?

    Semi-

    connected

    Action urged tokeepnetneutral

    Paypal toblock 'unsafebrowsers'

    Nano switchhints at futurechips

    Pakistan:Where BillionsVanish