Lecture 4 Forecasting f04 331

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    Outline

    Forecasting Success Stories

    Decisions Based on Forecasts

    Characteristics of Forecasts

    Components of demand

    Evaluation of forecasts

    LESSON 4: FORECASTING

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    Forecasting Success Stories

    Sharing forecasting informationalong the supply chain is not verycommon. The result is forecast erroras much as 60 percent of actualdemand. S economy alone can

    save !"#$ %illion in inventoryinvestment &ith a coordinatedforecasting. 'al()art has initiatedsuch a process &ith 'arner(

    *am%ert+ a manufacturer of*isterine.

    ,e&lett(-acard uses forecastingmethod for ne& product

    development.

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    Forecasting Success Stories

    Taco Bell developed a forecastingmethod that gives customer demandfor every "/(minute interval. Theforecast is used to determine thenum%er of employees reuired. Taco

    Bell achieved la%or savings of morethan !10 million from "$$2 to "$$6.

    Compa delayed the announcementof several ne& -entium(%ased

    models in "$$1. The decision &as%ased on a forecasting method andcontrary to the company %elief.

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    Forecasting Success Stories

    Forecasting is necessary to determine the num%er ofreservations an airline should accept for a particularflight ( over%ooing+ traffic management+ discountallocation+ etc.

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    Decisions Based on Forecasts

    -roduction

    34ggregate planning+inventory control+scheduling

    )areting3 5e& product

    introduction+ sales(force allocation+promotions

    Finance3 -lanteuipment

    investment+ %udgetaryplanning

    -ersonnel

    3 'orforce planning+hiring+ layoff

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    Decisions Based on Forecasts

    The decisions should not %e

    segregated %y functional area+as they influence each otherand are %est %est made 7ointly.For e8ample+ Coca(cola

    considers the demand forecastover the coming uarter anddecides on the timing of variouspromotions. The promotioninformation is then used to

    update the demand forecast.Based on this forecast+ Coca(Cola &ill decide on aproduction plan for the uarter.

    This plan may reuireadditional investment+ hiring+or perhaps su%contracting ofproduction. Coe &ill maethese decisions %ased on the

    production plan and e8istingcapacity+ and it must maethem all in advance of actualproduction.

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    Characteristics o Forecasts

    Forecasts are al&ays&rong9 so consider %othe8pected value and ameasure of forecast error.

    *ong(term forecasts areless accurate than short(term forecasts. Fore8ample+ #(Eleven :apan

    has a replenishment processthat ena%les it to respond toan order &ithin hours. ;f astore manager places an

    order %y "0 am+ the order isdelivered %y # pm the sameday. The store manager thushas to forecast &hat &ill sellthat night less than "< hours

    %efore the actual sale.

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    Characteristics o Forecasts

    Some time series =called aggregate series> are o%tained%y summing up more than one time series =calleddisaggregate series> . For e8ample+ annual sales areo%tained %y adding "< monthly sales. The annual salesis an aggregate series and monthly sales is adisaggregate series. 4ggregate forecasts are moreaccurate than disaggregate forecasts. ?ariation in @D-of a country is much less than the annual earnings of a

    company. Conseuently+ it is easy to forecast the @D-of a country &ith less than

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    Co!"onents o De!and

    4verage demand Trend

    3 @radual shift in average demand

    Seasonal pattern

    3 -eriodic oscillation in demand &hich repeats Cycle

    3 Similar to seasonal patterns+ length and magnitudeof the cycle may vary

    andom movements

    4uto(correlation

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    #antit$

    Ti!e

    %a& A'erage: Data cluster a(out a hori)ontal line*

    Co!"onents o De!and

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    #uanti

    t$

    Ti!e

    %(& Linear trend: Data consistentl$ increase or decrease*

    Co!"onents o De!and

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    #uanti

    t$

    + + + + + + + + + + + +, F - A - , , A S O N D

    -onths

    %c& Seasonal inluence: Data consistentl$ sho.

    "ea/s and 'alle$s*

    0ear 1

    Co!"onents o De!and

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    #uanti

    t$

    + + + + + + + + + + + +, F - A - , , A S O N D

    -onths

    %c& Seasonal inluence: Data consistentl$ sho.

    "ea/s and 'alle$s*

    0ear 1

    0ear 2

    Co!"onents o De!and

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    Co!"onents o De!and

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    #uanti

    t$

    + + + + + +1 2 3 4 5

    0ears

    %c& C$clical !o'e!ents: Gradual changes o'er

    e6tended "eriods o ti!e*

    Co!"onents o De!and

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    Co!"onents o De!and

    Suppose that a companyhas institute a salesincentive system thatprovides a %onus for theemployee &ith the %est

    improvement in %ooingsfrom one month to the ne8t.'ith such an incentive inplace+ a month of poor sales

    is often follo&ed %y a monthof good sales. Similarly+ amonth of good sales &ouldusually %e follo&ed %y a lull.

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    Co!"onents o De!and

    This means that sales inconsecutive months tend to%e negatively correlated.This information can %eused to improve sales

    forecasts. 4utocorrelation isthe correlation amongvalues of o%served dataseparated %y a fi8ed num%er

    of periods. ;n the e8amplea%ove+ &e &ould say thatthe series has a negativeautocorrelation of order one.

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    Demand

    Time

    Trend

    andom

    movement

    Dem

    and

    Time

    Trend &ithseasonal pattern

    Co!"onents o De!and

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    Snow Skiing

    Seasonal

    Long term growth trend

    Demand for skiing products increasedsharply after the Nagano Olympics

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    E'aluation o Forecast

    There are many forecasting techniues and soft&are. Theperformance of a forecasting techniue can %e measured %ythe error produced over time.

    'e shall no& discuss various measures used to evaluate

    forecasting techniues. *et+

    Error-ercentage4%solute)ean)4-E

    Deviation4%solute)ean)4D

    ErrorSuared)ean)SE

    errorsforecastofdeviationStandard

    periodinerrorForecast

    periodinForecast

    periodindata4ctual

    =

    =

    =

    =

    ==

    =

    =

    ttt

    t

    t

    DFtE

    tF

    tD

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    +Et+

    nEt

    2

    n

    -AD 7-SE 7

    -A8E 7

    7 -SE

    +Et + %199&Dtn

    -easures o Forecast Error

    Et7 F

    t; D

    t

    E'aluation o Forecast

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    A(solute

    Error A(solute 8ercent

    -onth< De!and< Forecast< Error< S=uared< Error< Error

    4 2?9 2@9

    239 29

    5 259 249

    ? 219 29

    > 2? 249;

    Total

    E'aluation o Forecast

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    -SE 7 7

    -easures o Error

    -AD 7 7

    -A8E 7 7

    E'aluation o Forecast

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    READING AND EERCISES

    *esson 1

    eading

    Section

    E8ercises

    "+ pp. 6