Lecture 3 Social Media A Primer

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An Introduction to Social Media and the Internet

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Transcript of Lecture 3 Social Media A Primer

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An Introduction to Social Media and the Internet

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3 Agenda

1.   HistoryoftheInternet

2.   SocialMediauntilToday

3.   MarketingandSocialMedia

4.   BreakoutintoCaseGroups

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History of the Internet 01

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TheStartoftheInternet:1969Arpanet

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1971:EmailisBorn6

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1974:BeginningofTC/ICP7

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1984:TheDomainNameSystem(DNS)isBorn8

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1991:BirthoftheWorldWideWeb9

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1993:MosaicisLaunched10

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1995:Commercialization11

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Trivia!

 FirstSpamMessage?

 FirstEmoticon?

 FirstMajorNewsStorytobeBrokenOnline?

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MainLessons

 Don’tMistakeGrowthforMaturity

 Nothingisyetsetinstone

 Toolsmustbetechnologicallyboringtobesociallyrelevant

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Social Media History and Today 02

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SocialMediaisanumbrellatermwhichdeEinesthevariousactivitiesthatintegratetechnology,socialinteractionandtheconstructionofwords,pictures,videosandaudio

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SocialMediais

Peoplehavingconversationsonline

Usingavarietyofonlineplatforms

OrMoreSimplyPut

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1999:TheTermWeb2.0isCoined18

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PrecursorstoSocialMedia19

 Usernets(1979)

 BulletinBoardSystems(1979)

 IRC,ICQ,IM(1988)

 DatingSites

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TheFirstSocialNetworks20

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SoWhat’sGoingOnHere21

TheshiftfromWeb1.0toWeb2.0wasashiftfromstatictodynamic

Frommonologuetoconversation

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SoWhat’sGoingOnHere22

Newsitesareplatformswhichenableuserstoexpressthemselves

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SoWhyisthisImportant23

1.  SocialMediaSitesarePopular1.  MorePopularthanPornSitesInFact

2.  FundamentalsofMarketingareChanging1.  TraditionalMarketingwasbasedoninterruption

2.  Peopletrustconsumers,notyou

3.  It’sGrowing…AndOnlyGoingtoGetBigger1.  Yourkidsaregoingtobemoretechsavvythanyou

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Marketing and Social Media 03

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25 SocialMediaPlanning

  People

 Asses your customer’s social habits

  Objectives

 Decide what you want to accomplish

  Strategy

 Plan for how relationships will change

  Technology

 Decide which platforms to use

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26 DigitalMarketingCampaignCycle

Involve and Listen

Engage, Create

and Discuss

Promote and

Measure

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28 GetInvolvedandListen

Generate a social media presence ….

And entice your customers to follow you

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29 GetInvolved

Live the social web. Understand and Embrace it.

Get Involved in the Conversation!

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30 GetInvolved

Live the social web. Understand and Embrace it.

Get Involved in the Conversation!

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32 Engage,CreateandDiscuss

Generate content.

Enable your followers to generate and share content.

And foster a discussion amongst the community.

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36 PromoteandMeasure

Actively and respectively raise awareness of your campaigns

Monitor the plan and iteratively develop to ensure success

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37 PromoteandMeasure

Actively and respectively raise awareness of your campaigns in the channels

Monitor the plan and actively iterate to ensure success

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38 PromoteandMeasure

Actively and respectively raise awareness of your campaigns in the channels

Monitor the plan and actively iterate to ensure success

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39 PromoteandMeasure

Actively and respectively raise awareness of your campaigns in the channels

Monitor the plan and actively iterate to ensure success

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40 Property

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It’s not just about advertising anymore …..

Now its about fostering and enabling discussion between customers and prospective customers

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With a final goal of driving Social Brand Loyalty …..

The intense adoption of, commitment to, and interaction with a brand both online and off

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Breakout into Case Groups 04

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CaseGroup1:Gainesvillians

 NickLamberth

 ShaanSaigol

 JackieArellano

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CaseGroup2:GatorTutoring

 ChrisHoward

 LaranStover

 NathanMaxwell

 RockfordDias

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CaseGroup3:MSEProgram

 JosephGrutta

 JeffCanary

 ChelseaPoulin

 DonnellMoss

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CaseGroup4:YELS

 NateStein

 MengLiu

 KendalFarwell

 JoeyRosati

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CaseGroup5:CitizensCo­Op

 SavannahGorman

 MeredithJones

 JacobRausch

 ChrisLong

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CaseGroup6:Leonardo’s70649

 MattGarrett

 DanielByon

 MatthewMills

 PaigeJones

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WhatNow?50

 GetContactInformationfromyourGroup

 Getthequestionnaireoffthecoursewebsiteandstarttoresearchyourbusiness

 Emailyourbusinesstosetupameetingforthisornextweek

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WhatNow?51

 DiscussionQuestionsforyourBlogPost  ThoughtsandFeelingsabouttheproject

  Summarizeanddiscussyourthoughts

–  http://www.slideshare.net/DavidGillespie/digital‐strangelove‐or‐how‐i‐learned‐to‐stop‐worrying‐and‐love‐the‐internet

–  http://www.slideshare.net/mzkagan/what‐the‐Ek‐social‐media

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Remember52

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