Lec 4. Strengthening Soft Skills by Dr. BMK.ppt
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Transcript of Lec 4. Strengthening Soft Skills by Dr. BMK.ppt
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by Dr BMK Perera
Director/Career Guidance Unit University of Peradeniya
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• Employability skills• Key skills• Core skills• Interpersonal skills• Transferable skills
Fallows, 2002
Soft skills are also referred to as
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Soft skills defined …
• Skills, abilities and traits that pertain to personality, attitude and behavior
Moss and Tilly, 1996
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Soft skills: The two domains
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Examples of Interpersonal (interactive) soft skills …
• Team work• Relationship-building• Adaptability• Written and oral communication • Friendliness• Attire• Grooming
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Examples of Intrapersonal (motivational) soft skills• Planning/ organizing• Taking initiative• Problem solving• Showing enthusiasm• Stress tolerance• Dependability• Creative thinking and innovation• Time management• Willingness to learn• Coachability
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Importance
• Employers criticize university output as having their heads full of theories, concepts and principles but graduates are often ill-equipped to deal with real life situations
• ‘Soft skills are a lot harder to teach in the world of work‘
Wall Street Journal Article, 2002
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Importance (continued) • Companies are going global, and often,
technical experts are called upon to do a variety of non-technical tasks requiring soft skills
• Currently, people management skills are placed higher than strategic management skills and process management• Source: BMW Presentation made at University of Rhode Island, 2002
Effective_engineer
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Predictors of success in the world of work
IQ
EQ AQRelates to resilience
Soft skills domain
Predicts < 30% of a person’s success
Predicts >70% of a person’s success
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Targeting soft skills• Inclusion of career guidance in academic
program• Outward bound training (Experiential
learning)• Debates/ public speaking competitions/
Toastmasters Club• Strengthening of student societies • Competitions for projects displaying
innovative thinking and team work• Mentoring programs within and outside the
system (limited numbers)
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Targeting soft skills in academic programs• Lectures/ workshops on campus
• Time management• Stress management• Conflict resolution/ negotiation/ mediation• Effective presentations• Assertive behavior• Understanding teamwork• Covey’s 7 habits of effective people• CV writing and interview facing (in the last
year)
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Osmosis model
Learning Centre model
(Expect students to acquire soft skills while following their academic programs
Centralized support service providing generic skills, operating outside curriculum/ Can offer ‘Bolted on’ courses
Integrated model
Skills taught within a given discipline, specialty or faculty
Embedded model Highest level of integration
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Targeting soft skills in Outward bound Training• Popular with the corporate sector• Historically used for training survival
skills to seamen in 1941• Highly participative• Interactive• Simulates real life situations• Adaptable to needs of the learner• Excellent for changing attitudes and
developing team spirit
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Targeting soft skills in Outward bound Training• MIT, Sloan Center, Sloan School for
Management example• Provided by outside organization (off the
campus)• Used to build camaraderie• Students set personal goals• Decide on extracurricular activities to engage
in• Develop academic operating norms for the
semester (Develop a team charter)• A lot of physical activities
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Way to develop the proposal…
First, select a set of soft skills to target
Intervention 1
Intervention 2
Intervention 3
Equifinality
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First, select an activity/ intervention
Soft skill 1
Soft skill 2
Soft skill 3
-Identify concrete needs for university or faculty Determine possible overlaps
-Augment teaching with programs where needed
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Irrespective of the approach there is a need to look at;
• Cost, time and feasibility issues• Degree of change possible• Relevance to the university
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Workshops for Student Society Workshops for Student Society LeadersLeaders
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