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Learnings QuiZ

1) Three key roles played by executives in managing IT?

2) What are four organizational complements?

3) Which are the three categories of IT?

4) Full form of CRM

Customer Relation Manager

Credit Risk Management

Customer Relationship Management

Customer relativity measurement

5) Full form of SCM

Surplus Cost Management

Supply Chain Management

Software Configuration Management

Standard Cost Model

6) Express your views

a) Yet even state-of-the-art models of ITs impact consist only of statements about

individual technologies, such as CRM lets you get closer to customers and SCMenables you to reduce inventory. Such declarations dont help executives; theyremore akin to sales pitches than statements of fact.Give your views regarding thechallenges faced by todays managers in selecting IT in regards to abovesentence.

b) Should the company define its need and select the IT or the other way around?Express your views.

Give examples from the case to support your argument.

7) List down GPTs

8) Advantages of Classifying IT

9) TRUE OR FALSE. CORRECT IF FALSEa) FIT includes technology that makes the execution of standalone tasks more efficient. b) CAD is an example of EITc) FIT enhances collaborationd) EIT increases precisione) You can experiment in your daily routine activities with NIT

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f) A successfully implemented system isnt easy to replicate.g) NIT cant be accepted without complementsh) New technologies like wikis and blogs helps to increase the use of complements.

10)Fill in the blanksa) NIT is _____________________________b) __________ allows manager to compare how work is done with how its supposed to

be done.c) EIT defines interactions between groups of ________ or with _____________.d) Impact of _____ increases with complements.e) Use of _____________ is optional in an organization.f) Use of ______ is mandatory in an organization.g) EIT is defined ____________h) FIT delivers ________ and optimization, NIT increases ___________ and EIT helps

______ and monitor work.i) During adoption the main objective of a manager is to ________________________.j) Technology projects are increasingly becoming_______________ challenges rather

than ________________ones.

11)Classify followings into appropriate categories. Give an example of Product/software/applications to each of the category.

Wiki

Blogs

Software for enterprise resource planning Spreadsheets

E-mail

Instant messaging

Computer-aided design Statistical software

Simulators

Customer resource management Supply chain management

12)Capabilities of each component of IT are given below. Link them to appropriatecategory.

Enhancing experimentation capacity Increasing precision.

Facilitating collaboration Allowing expressions of judgment

Fostering emergence Redesigning business processes

Standardizing work flows

Monitoring activities and events efficiently