Learning Organization...ª £´ rª £´ r£¼nÁ · £¼nÁ · Why Learning Organization : LO &...
Transcript of Learning Organization...ª £´ rª £´ r£¼nÁ · £¼nÁ · Why Learning Organization : LO &...
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Learning OrganizationLearning Organization
Knowledge ManagementKnowledge Management
and
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Why Learning Organization : LO &Why Learning Organization : LO &Knowledge Management : KMKnowledge Management : KMMaster :Master : CompetencyCompetencyMgtMgt•• Rapid change in Technology (ReverseRapid change in Technology (Reverse
Engineering) POKA YOKEEngineering) POKA YOKE•• •• .......... •• CapitalCapital•• InputInput (( ))
CC Child Centered Education --- SATI : 4
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Learn how to learn
“ ”
““ ””
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““ ””
“ ”
5
QCC
TQMTPM
World Class Company
Learning organization
KnowledgeManagement
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.
ISO :
”
LO & KM
: ( “ )
“ ”
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•••
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Personal Mastery
Systemic Thinking .. Pattern
Mental Model ...Archetype
” SquareHead Experience
Team Learning
... Share Vision
55 Peter SengePeter Senge
De Bono
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Mental model Systemic ThinkingSystemic Thinking -> Personal mastery
Personal mastery (Team learning)(Share vision)
Share vision (Team learning)
(Master)
( ) Systemic Thinking
Systemic Thinking Mental model
55 SengeSenge
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USALearningOrganization
,
LO&KM
ISO
TMS TPMTQMLearn how to memory
LearningOrganization
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LearningLearning ??
•
• ( ) ( ) ( ) ( )• Learning by doing / by
mistakes / Plan Do Check Action / DefineMeasure Analysis improvement Control
• Learn how to learn• (Knowledge)
/
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Learning OrganizationPeter Zenge
• Systemic Thinking
• Personal Mastery• Understanding of Mental Model
• Building a Share Vision
• Team Learning ..... Trust
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Systemic Thinking• Learn how to think• Plan Do Check Action• ( )• / / Butterfly Effect• De Bono 6
• DMAIC / Six Sigma• Logic ( ) / Technique ( ) /
Discipline ( )• WHAT HOW …. How to Think (PDCA/ / Priority)
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Personal Mastery•
• Self Motivation• ( )• Commitment• /• /
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Mental Model•
• ( )4
• ( ): Respect Individual
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Share Vision•
• (Strategic Roadmap)
• (KPI : Outcome / Output ) /Balanced Scorecard
•• Motivator ….Party booper
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Team Learning
• Individual learning & Portfolio• Group learning & Portfolio• Company learning & Portfolio (Case CASE
STUDY --- CDROM )• Inter-organization learning / Alliance
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(Ignorant)
Mental model “ ”
Text
Learning by doing “ ”
5
“ ”
?
?
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• Phase I : / /( ) / /
• Phase II : ( )• Phase III :
: Master• Phase IV : (Knowledge) / Learner
centered education• Phase V : (transfer)
(Implement)• Phase VI:
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24
•• //
•• //
•• //
•• //
InputInput•• //
•• //
•• //
•• //
•• //
•• //
•• //
•• //
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Knowledge
• Justified true belief:
•
•Tacit kn.
•Explicit Interaction
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(Data)Fact
Know how
!!!
“ ”
White boxGrey box
Black box?
WisdomGuru
World class
Nice to know / For your information /My belief /
Most Sensitive variables
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••••••
LO & KMLO & KM
& ••• coaching• computer• KPI• portfolio•
• strategy roadmap• core competency• change management• coaching• leadership• ”
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“ ”
coaching”
LO “ ”
•KM “ ”
• CC “ ”
• Core competency “ ”
“ ”
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Critical Key Knowledge to SuccessCritical Key Knowledge to Success
Knowledge about• External customer• Best practices & effective processes
(benchmark)• Firm’s competencies / capabilities• Own products / services
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Weakness KM
• Culture• Signal Performance•• (
? )
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.
“ ” ? “ ”
“ ” “ 4”
“ 4”
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LOLO & KM& KM
••• 4
•• KM LO• LO• “
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..
11 300300
........
........
..........
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•• benchmark•• Thief of the Year / Copy & Development•
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• / LearnerCentered Education (LCE)
•
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• Outcome
• Activities %
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TQA 5.2
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TQA 5.2
( )
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1) Identify2) Capture
3) Select4) Store5) Apply
6) Create7) Sell
KM
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(1) Identify
2) Capture
4) Store3) Select
5) Apply6) Create 7) Sell
Vision / Mission / Policy / Strategy/BSC&KPI
•Competency survey & analysis•SWOT analysis• KM Roadmap
• Knowledge sources -- > • Outside• Inside
• Buying -- Black box / Grey box• Digging -- • Child centered Education
• Tacit transform to Explicit
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