Learning Innovation …in reality - HRO Today Forum · Learning Innovation …in reality Piers Lea...

Learning Innovation

…in reality

Piers Lea CEO

Summary

Learning Technology – do you use it/does it work?

Some results stories

The emergence of mobile

Some examples

How can you scale its use?

Ingredients of a strategic approach

Questions and debate

“Now, this complete, all-in-

one model has a thirty-nine-

tube television receiver,

equipped for both black-and-

white and color reception; AM

and FM radio; a record player

geared for 33 1\3 rpm, 45 rpm

and 78 rpm; automatic record

changer; the latest thing in a

wire recorder; and this large,

roomy cabinet at the bottom,

in case anything new is

invented.”

You?

•How many are involved in or oversee the running training for a large

organisation?

•How many of you have the support from your top management or

leadership when it comes to Learning Innovation and Learning

Technologies?

•How many of you feel they listen hard enough on this subject?

CEO Survey

L&D strategy and delivery is completely aligned with your company’s

operational strategy

Independent opinion research

among senior decision

makers at 100 of the UK’s largest

500 firms by turnover.

Conducted by:

Coleman Parkes for Capita

Agree

18%

Education

Experiences

Individual

Formal

10%

Relationships

20%

Experiences

70%

Internal

70/20/10

Education

Experiences

Supply Chain

& Partners

Sales &

Distribution

Automotive - Ford of Europe


Over 24,000 sales people

registered


Per capita training cost

reduced by 74%


Training time reduced from

37 months to 13


Average of 2.4 cars increase per

learner (21.8% increase in sales)

Control Group Sizes of 1,000 people

Across 21 European markets

Government - Identity and Passport Service


Twice as effective as benchmarked

management and leadership

programmes*

* Knowledge Advisors – independent study


Return on investment: 2:1

* Knowledge Advisors – independent study


Customer satisfaction rating: 96%

Retail – IKEA – management training

Retail - IKEA

Training time compressed

by 50%

Retail - IKEA

€1.2m saved in first year

Retail - IKEA

Further Asian expansion

made possible

Business School - IMD

“How do you…save money on printing, contribute to

environmental sustainability, improve networking

opportunities among participants and bring cutting edge

knowledge into the classroom?”


400 iPads issued to delegates in

Summer 2010


iPads paid for themselves in 2 short

courses


Environmental benefits

500,000 sheets of paper saved at annual

summer course

= 60 trees saved*

*Research by the University of Maine, 1992, showed that 8,333 sheets of A4 paper

equated to a tree with a height of 12.2m and a diameter of 15-20cm

NHS - Radiology

NHS - Radiology

Fourfold increase in the number of

radiologists qualifying

NHS - Radiology

Reduction of time to competence:

16 weeks down to 7 weeks*

*Trial by: Norwich Academy of Radiology

NHS - Radiology

Most important benefits to the NHS:

…reduced demand on senior

clinicians time and…

…the consistent quality of learning

across the NHS

NHS - Radiology

“the most positive development in

medical education in 20 years.” NHS Chief Medical Officer

Towards Maturity - update

Towards Maturity

6 longitudinal

surveys

2200

organisations

22%

improvement

Time to

Competency

Towards Maturity

Transforming

business

through

learning

innovation

LINE

Using the right

channels

creatively and

technically

to deliver the

most effective

learning

LINE

• Survey just completed across 500 organisations

• Organisations that say they will implement mobile

learning over the next two years

76%

Cultural awareness iPhone

Outstanding Leaders As part of British Airways’

Behaviours for Success

programme.

A blended programme comprising

a two-day workshop, video

scenarios, online and offline

activities, printed materials, social

networking, blogs and support

tools.

Programme summary

iPad framegrabs

Public > Brand home

Public/staff split Public > Vehicle page

Dealer > Home page

Dealer logged in

Public > Brand-specific home page

But how?

Our Customers needed:

▪ Unlimited capability to build apps.

▪ Apps for iOS, Android on tablets & smartphones.

▪ A way to publish to mobile in days not weeks.

▪ To ensure that content is available to all authors.

▪ To protect their apps and also their content/IP.

▪ The ability to easily make language and localised versions.

▪ An easy way to gather usage data for ROI.

▪ Standardised navigation for simplicity.

▪ Standardised branding to support their organisations brand

▪ A partner that understands their IT mix.

Product Statement:

LINEstream allows you to easily

create, manage and publish

mobile content throughout your

organisation in a controlled,

secure, future-proof and scalable

way, with no programming skills

required.

Create app solutions that instantly streamline, inform and inspire

different areas of your operations

Create dynamic apps

Apply best-in-class learning expertise

Perfectly package and deliver your content with LINE’s built-in e-learning

and communications expertise - developed over 20 years of best-in-class

delivery

Deliver targeted knowledge

Put focussed knowledge and learning directly into the hands of your

employees when and where they need it

Stream content from your experts

Stream up-to-date information from your experts, archives and partner

agencies into and throughout your organisation

Learn to create apps in one day Non-technical content developers can learn to create, publish and

update apps and mobile content in a day

Unified navigation, structure & branding Consistency of user experience will mean your people will understand

how to use each new app straight away

Maintain a secure app ecosystem

Secure apps, secure communications, secure content

Simply integrate with existing IT systems

Wide reaching infrastructure compatibility and easy integration

Create simple or sophisticated apps

Easy, pre-designed, templated app creation for beginners or detailed

app content customisation for experts

PUBLISH MANAGE

An end-to-end Approach

CREATE

UK US CHINA

App creation in your hands

Learning Architectures /Mobile channel

Use of learning technology still in its infancy

Speed and complexity of our world means it has to be strategic

Slide

People Process

Content Technology

Business

& Culture

Creating a strategy

Learning &

Communications

Media &

Learning

Technologies

Making it Work Measuring the

Results

The

Business

The

Business

Benefit!

Slide

Learning Architectures /Mobile channel

Use of learning technology still in its infancy

Speed and complexity of our world means it has to be strategic

Mobile learning and communications - a significant ‘kicker’

Create your own strategy and learning architecture

Within that create the mobile channel in your organisation

Recognise this covers learning and communications

Make sure you own the channel

Slide

Summary

Learning Technology – do you use it/does it work?

Some results stories

The emergence of mobile

Some examples

How can you scale its use?

Ingredients of a strategic approach

Questions and debate

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Learning Innovation …in reality - HRO Today Forum · Learning Innovation …in reality Piers Lea...

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