Learning and Skills Development - Home -- Wales Council ...€¦ · Nicola Mehegan (MSc, BSc...

www.walescooperative.org

Courses inside include:+ Roles and Responsibilities of Directors

+ Investment Readiness for Social Enterprises: Meet the Funder Event!

+ Community Interest Companies: Meet the Regulator Event!

Learning and SkillsDevelopment

2014 – 2015

www.walescooperative.org/training

The Wales Co-operative Centre helps co-operatives,social enterprises, community groups and voluntaryorganisations. For over thirty years we’ve given aguiding hand to emerging and establishedorganisations by providing high quality, reliable and flexible support.

We deliver a range of projects to promote social,financial and digital inclusion. Our advisors workacross Wales to develop sustainable businesses and strong, inclusive communities by working co-operatively.

Contents

04-05Timetabled Workshops

06Case Study: Glyncoch Community Regeneration

07-09Bespoke Course Outlines

10Case Study: Glyncoch Community Regeneration

12-15Other Bespoke Courses

16Community Interest Companies: Meet the Regulator Event!

17Commissioning & Procurement for the Benefit of Society

18Business Succession and Consortia

19Social Enterprise Networks Wales

20Social Enterprise Wales Conference 2014

21Digital Skills for Social Enterprises

22Diary Dates

01 Wales Co-operative CentreLearning and Skills Development 2014 – 2015


Introduction

I am pleased to report that it has been anothersuccessful year for the Wales Co-operative Centre’slearning and development department, with our externalevaluators reporting 93% satisfaction rates from clientsof the Social Enterprise Support Project.

Inside this year’s brochure, you will see that we havedecided to take you on a client journey focusing on ourSocial Enterprise Support client Glyncoch CommunityRegeneration. The client expressed appreciationregarding the learning needs analysis carried out prior to delivery of the bespoke training, as it enabled thetraining to address specific issues arising within theirsocial enterprise. Their journey doesn’t just focus on theinitial delivery of the training, but also demonstrates howthe learning and development has impacted onGlyncoch, the surrounding community and how theorganisation has developed through undertaking severalbespoke learning and development opportunities. I hopeyou enjoy reading about their success to date.

I am also glad to report the online resource –www.cuinschools.org – that helps people understandwhat a social enterprise is and drawn in line with theWelsh Baccalaureate qualification, has received positivefeedback. Consequently, the Centre has been asked towork with the Welsh Baccalaureate team to develop thisresource further, in line with the new WelshBaccalaureate curriculum.

I have enjoyed reading your evaluation form comments,and I hope this brochure captures all the learning anddevelopment requests you have made. I look forward toreading your feedback in the future.

Nicola MeheganNicola Mehegan (MSc, BSc (Hons), PGCE, PGPD)Project Manager, Training and Networks

Welcome to our latest Learning and Skills Developmentbrochure, packed with a range of opportunities to develop your business.



Your Learning Experience

Our courses are delivered through a series ofworkshops, seminars and master classes,designed to equip you and your staff with theknowledge and skills to help yourorganisation achieve its goals.

The emphasis is on you. Throughout ourcourses, you can participate in discussions,practical exercises and ask questionsrelevant to your organisation’s needs.

Our courses are delivered by provenbusiness professionals and qualified trainers,who will provide you with professional adviceand guidance in a supportive setting.

Our ClientsOur brochure is designed for clients of theWales Co-operative Centre’s SocialEnterprise Support Project, and otherorganisations interested in trainingopportunities on a fee paying basis.

PricingTimetabled courses are free to all, although aCancellation Fee applies (£25 if your place iscancelled less than five working days beforethe training date). Bespoke courses are freeto clients of the Social Enterprise SupportProject, subject to approval by a Wales Co-operative Centre Development Officer.

For all other organisations, bespoke chargesapply.

For information about our Cancellation Policy, please visit:www.walescooperative.org/booking-and-cancellation-policy

Funding for training may be available from the Welsh Government, please call:0845 60 661 60 or email:[email protected] for further information.

How to bookAll bookings for our timetabled courses arenow completed online.

1. Visit –www.walescooperative.org/timetabled-workshop-outlines for a list of our timetabled courses.

2. Find which one of the dates/venues youwish to attend and click on the ‘Book yourplace here’ Eventbrite button.

3. Fill in the booking form and click submit.

4. You will then immediately be sent your e-ticket.

To enquire about a bespoke training session,please contact:

+ Tel: 029 2080 7128+ Email: [email protected]

A copy of this brochure is available in largeprint format. Please telephone 029 20807128 to request a copy.


www.walescooperative.org/training03



Timetabled Workshops

Roles and Responsibilities of Directors

Many people take on directorship of a socialenterprise or co-operative without fullyunderstanding their legal responsibilities or liabilities, but as a director it is critical that you understand what your roleencompasses. A strong board of directorsthat is fully engaged with an organisation,and providing robust scrutiny of its activities,can play a vital role in ensuring its futuresuccess.

The aim of this workshop is to provide anopportunity to discuss and understand theroles and responsibilities of directors.

This seminar will provide:+ Clarity on the role of the director + An opportunity to discuss the Companies Act

+ An opportunity to explore the director’sduties, both legal and fiduciary

+ Clarity on what is meant by wrongful and fraudulent trading.

Who should attend?This workshop is suitable for those who arenew to the role of director or for those whohave been in position for a while, but requirean update in relation to their roles andresponsibilities.

Dates:+ South Wales on Tuesday, 7th October2014, 10.00am – 1.00pm

DEWIS Independent Living Centre, Upper Boat, Pontypridd, RCT

+ West Wales on Monday, 13th October2014, 10.00am – 1.00pm

Hafan Cymru, Carmarthen

+ North Wales on Tuesday, 4th November2014, 10.00am – 1.00pm

Glasdir, Llanrwst

‘‘’’The structure of the workshop was practical andinformative, with clear, concise content. We wouldn’thesitate to recommend this workshop to others.Elaine Williams, Rhoscolyn Caban, 3rd April 2014


www.walescooperative.org/training05

Timetabled Workshops

providers will also explain what kind ofevidence they require to ensure a successfulloan application. You will also have theopportunity to hear from social enterprisepractitioners that have successfully acquiredfinance from such providers.

This seminar will provide:+ Clarity on what is meant by the term“investment readiness”

+ An opportunity to explore a number ofelements that make a social enterpriseinvestment ready

+ The opportunity to hear from social loanproviders on what they expect at theapplication stage

+ The opportunity to question social loanproviders

+ The opportunity to meet and questionsocial enterprise practitioners that havesuccessfully acquired finance.

Who should attend?Anyone involved with an established socialenterprise, who is interested in becominginvestment ready and seeking investment!

Dates:+ North Wales on Friday, 26th September2014, 10.00am – 1.00pmWCVA, Morfa Hall, Rhyl

+ South Wales on Friday, 28th November2014, 10.00am – 1.00pmValley’s Kids, Porth, RCT

+ West Wales on Monday, 8th December2014, 10.00am – 1.00pmNational Botanic Garden’s, Llanarthne

NEWInvestment Readiness for Social Enterprises:Meet the Funder Event!

Investment readiness signifies that a socialenterprise has the capacity and capability to seek, secure and utilise investment.

Would you like to find out what it takes tosecure financial investment within your socialenterprise? Would you like to meet andquestion social loan providers? Would youlike to ensure your social enterprise isinvestment ready? If the answer is “yes” tothese questions, then this workshop is for you.

The Wales Co-operative Centre as a providerof business support to social enterprises, theWales Council for Voluntary Action (whoprovide loan finance to social enterprises),Charity Bank and Unity Trust Bank (specialistbanks for organisations in the socialeconomy, providing affordable competitivefinance) will explain what they mean by theterm “investment readiness”. The social loan

In 2011, residents of Glyncoch (a smallvillage just outside Pontypridd in theRhondda Cynon Taf area) wanted to takegreater control of the development of theircommunity, while improving local facilities.

A local community development officer,Louisa Addiscott, contacted the Wales Co-operative Centre to find out how we could help.

While those involved had big ambitions,including the building of a brand newcommunity centre, there was much work to be done in order to support a neworganisation and turn its plans into reality.

A business development officer who workson the Social Enterprise Support project atthe Wales Co-operative Centre met withLouisa to outline the help that could beprovided. This included a learning needsanalysis for those who were involved with thevillage’s community developmentorganisation. Once this exercise had beencarried out, the business developmentofficer was able to suggest a plan of action,in the shape of a bespoke training schedule.

Glyncoch Community Regenerationunderwent a period of training that wasbespoke and adapted to meet their learningneeds. This covered issues includinggovernance, strategic planning andcommunicating a plan. The training wasprovided on an ongoing basis, at a pace thatsuited the board and staff members.



CASE STUDY:Glyncoch Community Regeneration



Bespoke Course Outlines

Governance: Stronger for Longer!

Workshop aim: To provide practical tips and discussions toassist you in building a better and moresustainable organisation, one that will bestronger for longer!

Good governance means that your socialenterprise or co-operative has the structures,policies and procedures in place to help withits long term sustainability.

Objectives:+ Highlight the benefits of working togethereffectively and efficiently as a board

+ Discuss planning for success: developinga vision and business plan to achieve it

+ Explain how you can make your tradingactivity pay

+ Identify the things that could go wrongand how to take action to reduce risk

+ Discuss how to monitor performance:what to measure and how to do it.

Who it is for:Board members and senior managers of social enterprises and co-operatives.However, the course can be adapted to meet your organisation’s learning needs.

Format:Bespoke workshop, 1 or 2 days dependingon client training need.

CASE STUDYWe helped Glyncoch improveits Governance

Our Governance training for GlyncochCommunity Regeneration ensured thatthe board and staff were all signed up to the same set of rules, understandingeach other’s roles and the way theorganisation was run.

Through the training, everyone involveddeveloped a better understanding of theorganisation’s constitution and gearedup for growth as a new employer.




Strategic Planning

Workshop aim: To introduce the strategic planning processand highlight how it is effective in gettingyour team, department or organisation towhere it needs to be.

Starting from knowing where you are nowand moving to where you want to be, thiscourse takes you through the strategicplanning process with helpful tools,techniques and ideas for every stage in orderto enhance your strategic thinking skills. Bythe end of the strategic planning workshopyou will have gained an appreciation of therelationship between your organisation’svision and mission and its future.

Objectives:+ Clarify what strategic planning means+ Explain how the strategic planningprocess can assist in making choicesabout the future direction of yourorganisation

+ Undertake a fresh look at what yourorganisation is, what it does and why

+ Clarify what is meant by mission, visionand values

+ Prepare for the planning process,including developing a project plan

+ Explore the key factors involved inimplementing a strategic plan.

Who it is for:Managers who have responsibility for thestrategic planning process. However, thecourse can be adapted to meet yourorganisation’s learning needs.


CASE STUDY The bespoke strategic planning trainingreceived by Glyncoch CommunityRegeneration helped it bid for and win newcontracts

As an emerging social enterprise,Glyncoch Community Regenerationneeded a plan to work from. It was inthe process of taking over responsibilityfor the local Communities First team,bidding for, and ultimately securingseveral contracts for local project andservice delivery while pursuing plans tobuild a new community centre,replacing one that was no longer fit forpurpose.


Stakeholders and Communication

Workshop aim: To provide an introduction to the need forstakeholder engagement in organisationalchange and how to do it.

This workshop covers the engagementprocess, identifying stakeholders and tools toensure you are successful in communicatingyour strategy.

Objectives:+ Demonstrate the importance ofstakeholder engagement in successfulorganisational change

+ Identify the stakeholder engagementprocess currently used in organisationalchange, and its effectiveness

+ Develop and justify an effectivestakeholder engagement strategy fororganisational change

+ Prepare an effective communication plan,to implement a stakeholder strategy for anorganisational change.

Who it is for:Anyone involved in stakeholder engagementand communication, for the success of achange programme. However, the coursecan be adapted to meet your organisation’slearning needs.




CASE STUDYOur bespoke “Stakeholders andCommunication” course for GlyncochCommunity Regeneration ensured that itcould effectively communicate with amajor stakeholder… its community

With £750,000 to raise to see the newcommunity centre built and projects to run, it was important that the boardand staff were not only communicatingwith each other, but also with thecommunity. Through a process of co-production, the group was trained to ensure that what it was doing was in the community’s best interests.



CASE STUDY:Glyncoch Community Regeneration

Three years later, in 2014, the newGlyncoch community centre is built, withregular activities that are improving socialinclusion in the community, along withpeople’s skills. The view is now onsustainability, with a five-year plan in themaking that could see the communitycentre extended.

Louisa Addiscott says that without the Wales Co-operative Centre’s support,

‘We would not be in the position that we are. Everything thatwe’ve learnt through the training is being put into place and weare thinking of the future. A lot has been achieved, thanks tothe help that we’ve received.’



Other Bespoke Courses Organisational development

Attracting and Developing LeadersThis workshop will enable you to achievemore, by attracting the right leaders andrecognising the importance of developingtheir own leadership capability.

Book-keepingA simple book-keeping system can be anasset to any social enterprise or co-operative.This workshop is the perfect starting point ifyou are looking to develop a basic level ofbook-keeping skills.

Business Planning for Social EnterprisesThis workshop will provide you with anawareness of what a business plan is andwhy it is an essential document to ensuresuccess of your social enterprise.

Change Management for Social EnterprisesThis workshop encourages you, as amanager or board member, to take the timeto consider what change means for yourorganisation and how to manage it.

Community Co-operatives using Community Shares This seminar is designed to encourage thedevelopment of community co-operativesthat allow members to invest in theregeneration of their communities.

Customer CareThis workshop will provide you with anappreciation of what exceptional customercare looks like, and gain tips and tactics todemonstrate this level of service on a day-to-day basis.

Employment LawThis workshop will cover legislation aroundhealth and safety and equal opportunities,help you to understand and handleworkplace disputes and how to implementdiscipline and grievance procedures.

Equal Opportunities/DiversityIf you are looking to secure contracts andpublic funding, having a diversity policy inplace is a must and will give you a betterchance of meeting funders’ requirements.This workshop will enable you to gain anawareness of equality and diversity issues in the workplace.



Other Bespoke Courses Organisational development

Financial Planning and Management forSocial EnterprisesDuring this workshop you’ll discover how tomake sense of management and financialaccounts.

Growth and Sustainability for Social EnterprisesGrowth, sustainability and the need toreduce grant dependency are challenges for many organisations. This master classexamines ways to achieve this with anopportunity to meet and question peoplewho are overcoming such challenges withintheir own social enterprise.

Introduction to Social AccountingThrough social accounting and auditing youcan appreciate the impact your organisationhas on its community and its beneficiaries,and be able to build in accountability byengaging with your organisation’s keystakeholders. This workshop is suitable forthose who are new to the idea of socialaccounting.

Introduction to Social EnterpriseThis master class will clarify what a socialenterprise is, examine real life case studiesand help you decide if it’s the right approachfor you.

Legal StructuresThis seminar will outline the types ofavailable legal structures and clarify thestrengths and weaknesses associated witheach one.

Succession Planning This seminar is designed to assist traineeswith the development, maintenance andevaluation of the succession plan for theirsocial enterprise or co-operative.

Time ManagementIf you are a busy social entrepreneur, then an effective and efficient time managementpolicy can be crucial for success. Thisworkshop will provide you with a range oftime management tips and tools, to help you prioritise your time more effectively.

Vision ExpressedThis workshop provides existing and potentialsocial enterprise or co-operative leaders withthe capability to define a clear vision for theirorganisation, ensuring all with a vestedinterest in the social enterprise’sdevelopment are thinking in a similar way.



Other Bespoke Courses Human resource and interpersonal skills

Human Resource ManagementThe role of Human Resources in the day-to-day running of a business is vital. Thisworkshop looks at the employment cycle, the recruitment and selection process, staffinduction and employee management toensure that staff motivation and loyalty ishigh.

Foundation in Management SkillsThis two day workshop is for new managers.It will provide you with an opportunity to getthe best out of yourself and your team intoday’s busy working environment.

Recruitment Skills and SelectionOur workshop will guide you through theentire recruitment process, from the initialstages of defining a job role to the finalselection decision.

Interviewing Skills and TechniquesIf your social enterprise or co-operative isthinking of taking on staff, you need to makesure you are fully prepared when interviewingcandidates. This workshop outlines thepreparation required for a well conductedinterview, as well as questioning techniques.

Recruitment, Management and Retention of VolunteersIf you are involved in the recruitment andmanagement of volunteers, then thisworkshop may be for you. You will be guidedthrough the process of recruiting volunteersinto the organisation and the managementtechniques required to ensure the retentionof the volunteers.

Routes Into and Through the Social Enterprise SectorRecruiting capable people is a challenge in organisations of all types and sizes. Thiscourse will explore how to recruit people witha mind-set to learn, and how to develop andretain them.



Other Bespoke CoursesMarketing and social media

Direct Marketing for Absolute BeginnersDirect marketing allows you to communicatea focussed message to a specific audiencewith a particular outcome, and can be a toolwhich is very effective.

This seminar is designed to show you how touse it correctly and profitably; it will coverhow to use databases legally and effectively,creating the right message, selecting the righttools and copy writing.

Making Extra Cash from your WebsiteDo you have a website or are you planning to have one? Do you wish to generate anincome stream from it? This seminar willshow you how to increase on-line sales andbring in more cash from your website.

Social Media for BusinessSocial media can provide you with a costeffective, mobile and instant method ofpromoting your social enterprise or co-operative and communicating withcustomers.

This workshop is essential for anyone whowould like to make more use of social mediato create positive awareness of their socialenterprise or co-operative and will coverchannels such as Facebook, Twitter andYouTube. The aim of this workshop is toprovide a general introduction to the use ofsocial media for practitioners in the sector,with emphasis on effective marketing.

Using the MediaThis seminar is essential for anyone whowants to make more of their local media to create positive awareness of theirorganisation. It will help you identifynewsworthy stories, write effective pressreleases and build relationships with themedia.

Effective Selling and MarketingEffective selling and marketing is aboutunderstanding the needs of your ‘customer’and communicating using a language theyunderstand. Designed specifically for socialenterprises and co-operatives, the focus ofthis workshop is on ethical practices and longterm relationship building. The workshopdemonstrates that selling can be fun andrewarding, and marketing does not need tocost the earth. It is designed for nonmarketers that ‘don’t do selling’.



Community Interest Companies: Meet the Regulator Event!

A Community Interest Company (CIC) is alimited company, with special additionalfeatures, created for the use of people whowant to conduct a business or other activityfor community benefit and not purely forprivate advantage.

The Wales Co-operative Centre, as a providerof business support to social businesses, hasteamed up with the Office of the Regulator ofCommunity Interest Companies. This Officedecides whether an organisation is eligible to become, or continue to be, a CIC. It isresponsible for investigating complaints –taking action if necessary - and it providesguidance and assistance to help people setup CICs. The CIC Regulator works with theDepartment for Business, Innovation & Skillshtttp://www.gov.uk/government/organisations/department-for-business-innovation-skills.

The purpose of this workshop is to raiseawareness of CICs amongst businessintermediaries.

Who should attend?+ Business advisors + Accountants + Legal professionals

The seminar will provide:+ Clarity on what a CIC is from the CIC Regulator Sara Burgess

+ Information on the advantages of the CIC model

+ Information regarding the new socialinvestment tax relief

+ An opportunity to discuss the supportavailable for CIC start-ups.

This seminar is endorsed by the Associationof Chartered Certified Accountants (ACCA).ACCA is the global body for professionalaccountants.

Dates:+ North Wales on Wednesday, 12th November 2014, 9.30am – 1.00pm Deganwy Room, Venue Cymru, Llandudno

+ South Wales on Monday, 24th November 2014, 9.30am – 1.00pmDylan Thomas Suite, St David’s Hotel, Cardiff Bay

NEW



Commissioning & Procurement for the Benefit of Society

The purpose of this seminar is to maximiseall commissioning and procurement activitythat benefits society and to produceguidance for use across the twenty two localauthority areas of Wales. The seminar willsupport Commissioners and ProcurementOfficers to fulfil the duties as stated in sectionsixteen of the Social Services & Well-being(Wales) Act.

Who should attend?+ Commissioners+ Procurement Officers+ Social enterprise support organisations+ Value Wales

This seminar will provide:+ A discussion on how best to maximise all procurements opportunities

+ Clarification of legal boundariesCommissioners and Procurement Officerscan work to when purchasing services.

Dates:This seminar will take place across Walesat the start of 2015. Dates and venues tobe confirmed shortly.

To express an early interest in thisseminar, please contact San Leonard,Social Firms Wales, email:[email protected],telephone: 07799 345 940.



Business Succession and Consortia

Succession planning, worker co-operativesand employee buy-outsEvery business owner needs to consider thefuture of their company. Business successionplanning is essential for safeguardingcontinuity and the livelihoods of employees.

The best people to take over a business areoften the people who have a major interest in its future – its employees. Employeeownership can help safeguard jobs andbusinesses in Wales, and can present ownerswith a more flexible way to phase themselvesout of the company over a period of time.

Our expert team at the Wales Co-operativeCentre will help business owners andemployees with everything from exploring thefeasibility of an employee buy-out to raisingfunds, to make the sale possible.

Businesses working together and growingtogetherHave you considered a consortia approach to growing your business?

At the Wales Co-operative Centre, we helpbusinesses to develop co-operative consortiathat can strengthen your income stream andthe long term viability of your enterprise. Wellset up consortia can bid for public sectorcontracts, lever discounts and package theirproducts to offer added value to clients andcustomers.

The Wales Co-operative Centre has nearly 30 years experience in supporting businesssuccession, and developing co-operativesand consortia.

For additional information and for one ofour Development Officers to contact youto discuss this further, please contact:+ Tel: 0300 111 5050+ Email: [email protected]



Social Enterprise Networks Wales

Social Enterprise Networks Wales wasestablished in 2010, and provides the perfectenvironment for social enterprises to buildrelationships and share ideas, knowledgeand experiences. The aim is to help improveindividual businesses and increase the valueof the sector as a whole.

Alongside facilitated networkingopportunities, social enterprises participate in business-themed workshops that tackle arange of issues, including social media, tax,brand development and impact reporting.The networks are for established socialenterprises that generate at least 50% oftheir income from trading.

Social Enterprise Networks Wales are chairedby managers of social enterprises andfacilitated via the Wales Co-operative Centre.

Events offer a mix of:+ Business themed workshops+ Inspirational speakers+ Facilitated networking sessions+ Opportunities to develop partnerships.

We have additional resources available,such as:+ Information about training+ Invitations to form consortia+ Information on the range of events forsocial enterprises

+ Peer-to-Peer mentoring scheme.

Peer-to-Peer MentoringThrough Social Enterprise Networks Wales,the Wales Co-operative Centre facilitatespeer-to-peer mentoring between socialenterprises. The scheme provides businessadvice to managers to help them grow theirsocial enterprise, by teaming them up with abusiness who has been there, and done it. In 2014, Porthcawl Harbourside CommunityInterest Company (CIC) received supportthrough the peer-to-peer mentoring scheme,teaming up with Jericho Road Solutions. The scheme helped Porthcawl Harboursideidentify avenues for funding for thedevelopment of a Maritime Centre.

“The information we were able to secure hasbeen invaluable in our development andprogress.” Mike Clarke, Director, PorthcawlHarbourside CIC.

‘‘’’Social Enterprise Networks Wales has added an extradimension to the invaluable support we have alreadyreceived from the Wales Co-operative Centre. Gail Silver, Aberconwy Mind, 17th July 2014



Social Enterprise Wales Conference 2014

There will be inspiration and education onoffer at the Social Enterprise Wales Awardsand Conference 2014, which are being heldat Glasdir in Llanrwst, near Llandudno.Glasdir is itself a social enterprise.

The Social Enterprise Awards will take placeon the evening of Tuesday 30th Septemberand the Conference will start at 9.25am thefollowing day, Wednesday 1st October 2014.Following on from the Social EnterpriseAwards Wales 2014 ceremony, the SocialEnterprise Wales Conference is one of themost significant annual events for socialentrepreneurs in Wales.

The theme of this year’s Social EnterpriseWales Conference is education, learning andgrowth. The conference will look at learningand development for social enterprises. It willconsider how we can inform commissionersand consumers of the benefits of socialenterprises. It will also look at how to inspirethe next generation of social entrepreneursand social leaders.

The Social Enterprise Wales 2014Conference is organised in partnership by theWales Co-operative Centre and MenterIontach Nua, and is funded by the EuropeanRegional Development Fund and WelshGovernment.

For all conference enquiries, and tobook a place, please visit: + www.walescooperative.org/social-enterprise-wales-conference-2014

+ Email: [email protected] + Tel: 0300 111 5050



Digital Skills for Social Enterprises

The Wales Co-operative Centre is the lead delivery partner of the WelshGovernment’s digital inclusion programme –Communities 2.0.

Communities 2.0 can help your enterprise ororganisation’s employees and volunteers tolearn new digital technology skills.

We can offer free timetabled courses andbespoke taster sessions to develop digitalskills, which will help your employees andvolunteers do their job better and moreefficiently.

We can support you to make better use ofICT, for example:+ Learn how to use social media to marketyour enterprise or organisation

+ Improve your website management skillsand learn about search engineoptimisation

+ Find out about using open source softwareor cost-effective cloud-based software

+ Learn how to use specific software that willimprove your enterprise or organisation’sefficiency and sustainability.

Eligibility criteria applies.

For more information and to check if you are eligible, please contact:+ Tel: 0845 474 8282 + Email: [email protected]



Diary Dates

DATE COURSE LOCATION PAGE

Friday 26th September 2014 Investment Readiness North Wales 05

Wednesday 1st October 2014 Social Enterprise Wales Conference 2014 North Wales 20

Tuesday 7th October 2014 Roles and Responsibilities of Directors South Wales 04

Monday 13th October 2014 Roles and Responsibilities of Directors West Wales 04

Tuesday 4th November 2014 Roles and Responsibilities of Directors North Wales 04

Wednesday 12th November 2014 Community Interest Companies North Wales 16

Monday 24th November 2014 Community Interest Companies South Wales 16

Friday 28th November 2014 Investment Readiness South Wales 05

Monday 8th December 2014 Investment Readiness West Wales 05

Easy ways to bookIf you would like to find out moreinformation on the learning and skillsdevelopment opportunities in this brochure,and how your organisation could benefit,please get in touch with us:

Visit: www.walescooperative.org/trainingTel: 029 2080 7128Email: [email protected]: @WalesCoOpCentre

Learning and Skills Development - Home -- Wales Council ...€¦ · Nicola Mehegan (MSc, BSc...

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