Learner Driver Mentor Program - Eurobodalla Shire · professional driving instructor which will...

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Learner Driver Mentor Program MENTOR INFORMATION PACK (inc. forms to be signed) Thank you for your interest in the Ydrive program. If you have any questions about Ydrive, contact the Program Coordinator, Angie McMillan: E: [email protected] M: 0417 359 705 T: 02 4474 7456

Transcript of Learner Driver Mentor Program - Eurobodalla Shire · professional driving instructor which will...

Page 1: Learner Driver Mentor Program - Eurobodalla Shire · professional driving instructor which will provide you with information on how to proceed going forward on your own with the learner.

Learner Driver

Mentor Program

MENTOR

INFORMATION PACK (inc.

forms to be signed)

Thank you for your interest in the Ydrive program.

If you have any questions about Ydrive, contact the Program Coordinator, Angie McMillan:

E: [email protected]

M: 0417 359 705

T: 02 4474 7456

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Welcome, valued mentor! Firstly, thank you for volunteering to be a part of Ydrive!

The skills you will teach your learner driver will help them become safe drivers and build their confidence on the road, something that may not otherwise be possible without you volunteering.

By helping a young person gain their licence, you also give them the independence they need to break the cycle of disadvantage.

Please read this information pack carefully to help you get familiar with Ydrive.

What is Ydrive? Ydrive is a free of charge learn-to-drive program that offers supervised driver training for young people. It is for learner drivers who find it difficult to gain driving experience because they do not have:

a parent or guardian available to supervise their driving

access to a safe vehicle

Or funds to pay for professional lessons.

In NSW, learner drivers must build 120 hours of driving experience, ideally in different environments and conditions.

Ydrive pairs young learner drivers with volunteer mentors like you, who supervise their on-road hours.

We also provide the learner with up to 5 professional lessons,participation in a Safer Driver course, the possible inclusion on a Rotary Ryda course (if not done at school), a car maintenance workshop and a car budgeting information session.

What you get out of being a mentor By volunteering your time and knowledge, you will help a young person reach a very specific goal that may not be possible without your help.

You will also gain:

the opportunity to build positive relationships with a young person and your fellow volunteers

training and support to help you build your skills as a supervising driver

hopefully a fun and enjoyable experience

What’s the difference between me and a driving instructor?

As a mentor and supervising driver, you are volunteering your time to supervise a learner driver’s on road hours.

This means you are a licensed driver who observes and offers guidance to a learner, and completes their learner log book to record their driving experience.

The Driving Instructors Act 1992, states that, a "driving instructor" is a person:

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a) Who instructs another person for the purpose of teaching that other person to drive a motor vehicle, and

b) Who receives a monetary or other reward for so instructing (whether from the person under instruction or otherwise).

This means that we cannot pay you or give you any rewards, and you can’t receive rewards for the time you volunteer.

However, you should not be out-of-pocket for your volunteering, which is why Ydrive provides a program vehicle and a petrol card for that vehicle for you to use during your sessions.

How much do you charge students?

We link volunteer mentors and learner drivers together for supervised driving sessions free of charge.

Ydrive also provides up to 5 lessons with a professional instructor for free (an average lesson in Eurobodalla costs $75 per hour).

Alan May Holden Moruya has generously donated a vehicle to Ydrive. The vehicle is registered, insured and maintained by Eurobodalla Shire Council, and is available for you and your learner driver to use for free during your driving sessions together.

What’s next? You will be invited to attend a volunteer training day before you begin. The “Youth Safe” volunteer program is mandatory for all Ydrive volunteers, and will teach you valuable skills about how to work with young people and how to teach a learner to drive safely.

The Program Coordinator will pair you up with a young learner driver and the two of you will meet before your first driving session. It is an opportunity to get to know each other a little bit before you get on the road together. You will also go through some lesson guidelines together so both of you know what to expect from the session and from each other.

Before your first driving session together:

Your learner driver will receive professional driving lessons before starting any driving sessions with you.

Both of you will participate in the “handover” session (the final lesson) with the professional driving instructor which will provide you with information on how to proceed going forward on your own with the learner.

After your meet and greet, and introductory training, you and your learner driver will have your first session in the car together.

A typical driving session

Planning your session

The Program Coordinator will arrange with your learner driver: o a start and finish location

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o a start and end time (a typical driving session will go for 1-2 hours).

Once agreed, the Program Coordinator needs to be advised to book the Ydrive vehicle. Booking a vehicle before the session is the learner driver’s task.

Read the guide ”How to be an effective supervising driver” before your first session for tips on how to teach a young person how to drive.

Before the session

Collect the vehicle from the Ydrive base location. This could be with or without your learner.

Complete the vehicle safety inspection checklist with the learner before you start driving.

Complete the program vehicle log book start details for your trip (ie, odometer reading, date, time).

Talk through a lesson plan for the drive, e.g, where you are going, and what driving skills your person will be able to practice.

Ensure L Plates are displayed on the front and back of the vehicle.

During the session:

Time to teach them how to drive! During the session, you will support your learner driver to develop the skills and experience whilst driving in different conditions.

Give your learner driver feedback about how they are doing, and give them opportunities to practice different driving skills.

Stick to your agreed duration (someone else may have the vehicle booked after you).

Make sure you fill the vehicle up with petrol before returning it if the fuel level drops below half a tank – a Fuel Card is included with the vehicle’s log sheet, you will need to enter the current odometer reading into the EFTPOS machine at the time of payment.

After the session:

Talk with your learner driver about the session’s lessons, i.e. what you covered, what they practiced.

Encourage the learner driver to think about their current skill level and identify areas they want to focus on.

Talk with your young person about what you each think went well during the session, and if there were any stressful, difficult, or exciting situations.

Fill out the learner driver’s log book.

Complete the program vehicle log book (odometer reading, kms travelled, time finished etc)

Confirm next session with the learner driver.

Let the program coordinator know when your next session is and book a vehicle if it is not already a permanent booking.

Let the coordinator know immediately if anything in the vehicle needs to be fixed or restocked, no matter how small (e.g., first aid kit, windscreen wiper fluid, any vehicle damage, cleanliness – anything!) .

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Vehicle booking, safety and accidents

How to book the Ydrive car

The Ydrive Program Coordinator maintains the vehicle bookings to ensure fair use and that the vehicle is kept in a safe condition.

To book the vehicle, or to make a change to your booking, contact the Ydrive Program Coordinator, Angie McMillan.

If you cannot supervise a lesson, please notify the program coordinator as soon as you can.

If you are cancelling:

less than 72 hours before the session, please email [email protected]

less than 24 hours before the session, phone Angie on 0417 359 705

Vehicle safety

Complete the vehicle safety checklist before driving.

Report any vehicle damage or missing items as soon as you are aware of them.

A first aid kit is located in the boot.

Spare magnetic L Plates are located in the boot.

A disposable camera is in the boot, please use it to capture any photographs of damage or vehicle positions in case of an accident.

If there is an emergency, phone 000

In the event of an accident, follow the instructions in the vehicle information folder.

In the event of an accident involving another vehicle, make sure you give the driver yours and Council’s information, and get the other driver’s:

o Full name o License number o Contact phone number o Address o Vehicle registration plate number, make and model o Vehicle Insurance details

Do NOT accept liability or fault. Advise the Coordinator.

Please notify the coordinator immediately if:

an accident or incident occurs (that involves personal injury or vehicle damage)

you aren’t feeling safe during the sessions

your license status changes e.g. gets suspended

you have a medical condition that changes the “unrestricted” status of your license

any incidents occur between you and the learner driver.

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Linking you with a young person: We are matching you with a young person to teach based on both of your availability.

We will also try to match your interests and personalities to give you the best opportunity to develop a supportive relationship.

If you have any questions or feedback about this, please contact the Program Coordinator.

Commitment and flexibility

You have agreed to volunteering a minimum of 1-2 hours a week.

It can take over a year for a young person to gain 120 hours of driving experience, and we ask that you maintain this commitment to ensure the young person has a consistent learning experience.

There is of course some flexibility around this, depending on you and your learner driver’s availability, and what they need to learn on the road.

For example, you might spend more hours together one week so your learner driver can get some highway driving experience, then fewer hours another week. Or you might complete a lesson in the evening to get some night-time driving experience.

Reserve list

If you are available more than twice a week, we will add you to a reserve list so, if another mentor driver cancels, you can fill in for them and the learner driver still has a chance to complete their planned session.

Staying connected and supported

We want this to be an enjoyable experience for you, and we will rely on feedback from you and the young person to let us know what’s working and what can be improved.

We will:

listen and take seriously any feedback – good or bad – that you have to give us.

Offer a debrief after the first session to get your initial feedback and impressions.

have regular check in meeting with you approximately every 3 months, to get your ongoing feedback.

be available to talk with you on the phone and on email.

Privacy and respect

Privacy, confidentiality and disclosure

Please respect the young person’s privacy. Do not probe for information, share or talk about other young people on the program. The reality is, these young people are accessing Ydrive because they don’t have the family support and they may not feel comfortable with others hearing about their situation.

If you are supporting more than one young person, please don’t share information about progress etc. between young people.

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Be mindful of how the young person feels about this program and try to avoid discussing the young person when you are in public.

If you talk with other people about your experience with Ydrive, make sure what you say, does not enable the young person to be identified. You are a role model for the young people you will be with. Any abusive behaviour, road rage or dangerous driving will not be tolerated and will result in immediate suspension from the program until the incident/behaviour has been investigated. This may result in your mentor position being withdrawn.

In the case of abusive behaviour from the young person, immediate suspension will also be implemented. Depending on the nature of the behaviour, we may work with the young person to develop an agreed code of conduct and support the young person to re-engage in the program in a safe manner.

Complaints or concerns Eurobodalla Council will try to work with you to resolve any issues without you feeling that you have to refer to an external organisation for assistance. You are entitled to have your concerns treated fairly and addressed effectively.

Your first point of contact for all complaints is Ydrive Program Coordinator, Angie McMillan: [email protected], phone 0417 359 705 or 02 4474 7456.

If you have a complaint or concern related to Ydrive:

Raise your concern with the Ydrive Coordinator at the earliest opportunity. The Coordinator will try to resolve your complaint fairly and effectively.

If you do not feel that the matter is resolved, raise the concern in written format, addressed to the Ydrive Program Coordinator at Eurobodalla Council. Your complaint will be acknowledged in writing and discussed openly with you to achieve a satisfactory outcome for all those involved.If you feel the matter still has not been resolved, ask for your complaint to be escalated to the Youth Services Coordinator, or contact the Coordinator on 02 4474 7470 or [email protected] The Youth Services Coordinator or other Council officers will take action to address your concern.

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Code of Ethical Conduct Staff and Volunteers are expected at all times to act as appropriate role models for learner drivers and to adhere to appropriate professional standards of behaviour. The Code of Ethics assists in ensuring duty of care requirements are met.

Ydrive prides itself on the community being able to rely on it for a high standard of ethical behaviour in the delivery of services.

Ydrive has a responsibility to ensure the community can rely on, have respect for and support Ydrive and its staff in all service endeavours.

For the purposes of this policy the following definitions of work site and work apply. The following sites are considered places of work:

Any Ydrive premises including office spaces and residential areas

Any Ydrive vehicles being utilised in the performance of the stipulated work duties.

Any other sites where work is conducted from including other less formal sites such as parks, the beach, coffee shops and other places.

Any site where meetings, conferences, training or activities are being held where Staff, Volunteers and Learner Drivers are in attendance.

Being on duty includes:

Any period when rostered on for voluntary duty.

Any period of “on call”.

Any period when in attendance at a meeting, training course or activity where Ydrive is represented by attendance. Exceptions to this are detailed later in this policy.

Protection and Boundaries Policy

This policy is consistent with professional obligations and duty of care for people working with learner drivers. Reference should be made to the Code of Ethics policy in this section.

1. Precautions to ensure protection

To ensure protection of staff, volunteers and learner drivers the following must be adhered to:

Phone numbers and private addresses of the Staff, Volunteers and Students are not to be given out to any anyone.

Staff, Students or Volunteers are not permitted to visit each other in their own homes.

Staff, Volunteers or Students are not to be accommodated in the homes of each other or with members of their families.

Sexual relationships between Staff, Volunteers or Students are forbidden in all circumstances.

Relationships with all parties are to be strictly on a professional working basis.

Staff and Volunteers providing support to students need to take precautions and establish clear boundaries and follow all policies and procedures as set out by Eurobodalla Shire Council.

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Volunteers and students must not have children in the car with them during lessons.

Upon exiting the program, we recommend a break from contact between the student and volunteer of three months. After this period, the client and volunteer may agree to meet up socially if they both feel comfortable to continue contact.

2. Expectations of ethical work practices

Staff and Volunteers are expected at all times in the performance of their work for Ydrive to:

Work in accordance with the philosophy, aims, objectives and rules of Ydrive.

Adhere to all the policies and procedures of Ydrive.

Treat all learner drivers with unconditional positive regard, respect, dignity, care and warmth.

Work in ways that promote the safety and well-being of all concerned.

Work within the appropriate professional boundaries of the learner/mentor, mentor/coordinator, learner/coordinator relationship.

Treat all Staff, Volunteers and Learner drivers with respect.

Have integrity.

Be accountable.

Be reliable and punctual.

Be responsible and accept responsibility.

Be open to feedback and professional development opportunities.

Work cooperatively within Ydrive and with agencies and program stakeholders.

Demonstrate positive attitudes to work.

3. Prohibited actions

Staff and Volunteers must not:

Physically, sexually, emotionally or verbally abuse any learner driver or visitor to the Ydrive Program at any time.

Form inappropriate relationships with learner drivers including those of an exploitative or sexual nature. All relationships with learner drivers are to be professional relationships.

Impose their religious beliefs or political persuasion on Learner drivers, other Staff or Volunteers.

Condone, utter or practice any racist, sexist or other discriminatory remarks or actions.

Misappropriate Ydrive funds.

Return confiscated items to learner drivers if the item is illegal or is assessed as dangerous.

Withhold information that may be harmful to the well- being of learner drivers, staff or volunteers.

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Use any communication system, e.g. Email, telephone, mail or computer, in ways that are disruptive, offensive to others or harmful to morale.

Conduct or participate in any activity inside or outside work hours that would bring disrepute to Ydrive. This involves criminal acts that have an impact on employment or involvement with Ydrive.

An off duty staff member or volunteer arrested for criminal acts which are deemed inconsistent with upholding the safety and well-being of young people, may have their employment/volunteering terminated if he or she is subsequently convicted, or if the actions contravene the ethical conduct expected of individuals accountable to Ydrive. The staff member may be suspended without pay until a legal determination is made.

4. Prohibited actions relating to alcohol and other substance use

Ydrive is committed to an alcohol and drug free workplace to provide a safe environment for learner drivers and volunteers. At all times when on duty for Ydrive and in all the above mentioned work sites and situations, Staff, Volunteers and learner drivers are prohibited from the following:

Alcohol or drug use which adversely affects performance, compromises the aims and objectives of Ydrive or jeopardises the safety of all concerned.

Being in an intoxicated state from the use of alcohol and/or other drugs.

Purchasing any illegal drugs.

Bringing any illegal drugs onto the above defined work sites.

Consuming any alcohol or illegal drugs. Engaging in alcohol consumption or drug taking whilst engaging in Ydrive sessions.

An off duty staff member or volunteer arrested for selling or using drugs may have their employment/volunteering terminated if he or she is subsequently convicted of the criminal offence, or if the actions contravene the ethical conduct expected of people accountable to Ydrive. The staff member or volunteer may be suspended until a legal determination is made.

5. Allowable alcohol consumption

When attending meetings, conferences, training forums and activities where staff or volunteers are representing Ydrive in any capacity, a low level of alcohol (defined in points below) may be consumed after normal business hours, during breaks and recreation time, as long as:

The Staff member or Volunteer is not required to resume work in a direct service delivery capacity after this activity; or consumption does not prevent the person participating in the forum adequately e.g. at dinner engagements. Participating adequately includes attending each session on time, taking notes for other people in Ydrive who could not attend, being coherent etc.

The Staff member or Volunteer is not responsible for support or supervision of any learner driver.

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6. Breaches of the Code of Ethical Conduct

Any breach of these conditions is to be reported to the Ydrive Coordinator who will act immediately according to the Ydrive Grievances and Disciplinary Procedure. Breaches may result in termination of employment/volunteering.

All Staff and Volunteers have a direct responsibility to report any contraventions of the Code of Ethical Conduct to the Ydrive Coordinator who will act immediately according to the guidelines set out in the policy.

Annual Confirmation I agree to be bound by this Code of Ethical Conduct. I confirm that I have read and understood its implications and that I understand I have a personal responsibility to uphold the Code.

If I became aware of behaviours inconsistent with the Code I will report it appropriately.

Name (printed) Signature Date

Witness Name (printed) Signature Date

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Grievance and Dispute Resolution for Volunteers Policy

Introduction

Eurobodalla Shire Council encourages its volunteers to resolve any issues or concerns that they may have at the earliest opportunity with their immediate supervisor. For volunteers involved with Ydrive, the first point of contact is the Ydrive Program Coordinator.

If the concern(s) cannot be resolved, the issue will passed on to the Youth Services Supervisor at Eurobodalla Shire Council. The preferred process involves Volunteer and Staff being able to resolve issues to their satisfaction internally, without feeling they have to refer to external organisations or authorities for assistance; although of course this option remains possible for issues that cannot be resolved internally.

Purpose

The purpose of this document is to provide an avenue through which Volunteers, employees and their Supervisors can resolve work-related complaints as they arise. This policy specifically relates to the Ydrive.

Policy

The Eurobodalla Shire Council has established mechanisms to promote fast and efficient resolution of workplace issues.

Open communication and feedback are regarded as essential elements of a satisfying and productive work environment. Volunteers should feel comfortable with discussing issues with the Program Coordinator in accordance with the procedures outlined below.

All formal avenues for handling of grievances will be fully documented and the Volunteer’s wishes will be taken into account in the determination of appropriate steps and actions.

No Volunteer will be intimidated or unfairly treated in any respect if they utilise this Policy to resolve an issue.

This Policy applies to volunteer workers of Ydrive.

Responsibilities

It is the responsibility of Management and Supervisors to ensure that:

They identify, prevent and address potential problems before they become formal grievances;

They are aware of, and are committed to the principles of communicating and information sharing with their volunteers;

All decisions relating to employment/Volunteer practices are made with consideration given to the ramifications for the individual, as well as the Organisation in general;

Any grievance is handled in the most appropriate manner at the earliest opportunity;

All employees and volunteers are treated fairly and without fear of intimidation.

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It is the responsibility of Volunteers to ensure that:

They attempt to resolve any issues through internal processes (i.e., contacting the Ydrive Coordinator) at the earliest opportunity.

It is the responsibility of the Coordinator to ensure that:

All volunteers are aware of their obligations and responsibilities in relation to communication and information sharing

Ongoing support and guidance is provided to Volunteers in relation to their role and communication issues

All volunteers are aware of their obligations and responsibilities in relation to handling grievances

Any grievance that comes to the attention of the Coordinator is handled in the most appropriate manner at the earliest opportunity.

Procedure

The coordinator should be aware of the possible ramifications of their actions when dealing with volunteer issues. They must ensure that all Volunteers are treated with fairness, equality and respect.

A volunteer who considers that they have a dispute or grievance should raise the matter in a written format, with the Ydrive Coordinator as a first step towards resolution. This should include information about the complaint (date issue occurred, nature of complaint and who is involved). The Coordinator will respond within 14 days. The two parties should discuss the matter openly and work together to achieve a desired outcome.

The coordinator will check for clarification of the issue to ensure they fully understand the complainant’s concern. The coordinator should follow the standard procedure of offering the volunteer the opportunity to have an independent witness at the discussion, ensuring they follow the steps outlined below:

If more than one person is present, establish the role of each person.

Outline the process that is to be followed.

Inform the parties that any information obtained in the conduct of the review is confidential.

Listen to the complainant and diagnose the problem.

Take accurate and detailed notes of all conversations (including dates, people involved) and attach any supporting documentation.

If deemed necessary, provide the employee/Volunteers with a written summary of the meeting and clarification of the next steps to be taken

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The Coordinator must ensure that the manner in which the meeting is conducted will be conducive to maintaining positive working relationships, and will provide a fair, objective and independent analysis of the situation. If there are any doubts or queries in relation to how to deal with a particular set of circumstances, the Ydrive Coordinator should contact the Youth Services Coordinator for advice at the earliest opportunity.

All parties are to maintain complete confidentiality at all times. If the matter is not resolved and the Volunteer wishes to pursue it, the issue should be discussed with the Supervisor of Youth Services at the Eurobodalla Shire Council. If the concern still isn’t resolved, external facilitation or a member of the Ydrive Committee may be contacted to assist with the process if necessary. Alternatively, the NSW Ombudsman may provide an external avenue when an agreement hasn’t been reached. Again, the matter is to be discussed openly and objectively with management to ensure it is fully understood.

If the grievance/dispute is one of a confidential or serious nature involving the program coordinator, the complainant may discuss the issue directly with the Supervisor of Youth Services at the Eurobodalla Shire Council.

Acceptance of Grievance and Dispute Resolution Policy and Procedure

I ____________________________________________, have read and understand the Ydrive Grievance and Dispute Resolution Policy.

Name (printed) Signature Date

Coordinator’s Name (printed) Signature Date

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Confidentiality and Privacy Policy The Eurobodalla Shire Council has a responsibility to respect and protect the privacy of clients and personal information will not be used in a way that identifies a client. Clients have the right to respect and privacy in regard to any information they provide to the service. Confidentiality also applies to other official information about its staff and volunteers.

This policy extends to young people accessing the YDrive learner driver mentor program.

Definition of Confidentiality

The term confidentiality pertains to the safeguarding of information relating to client matters within the bounds of the relationship between staff, volunteer and client.

The term confidentiality also pertains to the safeguarding of information relating to staff and organisational matters within the bounds of the staff, management and organisational work relationships.

Client and organisation information must not be made available to unauthorised persons.

Exceptions to this rule are strictly limited and apply only to legal and safety matters.

Any breach of this policy will be treated as a disciplinary matter.

Protecting Client Confidentiality

Staff dealing with clients must be clear in regard to who is the client. At Ydrive the young person is the primary client, on the part of a client or involve any other agency without the informed consent of the client.

Clients must provide permission (usually a signed consent form or verbal consent which is recorded in their file) for the release of any information to other agencies or people

Team Confidentiality

Team confidentiality provides a forum that facilitates accountability by encouraging an open atmosphere for discussing work practice. Volunteers are included within a team approach, on an as needs basis only.

At all times when sharing information, staff and volunteers must consider:

Will the information being shared enhance the well-being of the client?

Will the information being shared assist staff to provide a more effective and integrated service?

In general the sharing of information with other than key personnel is on a “need to know basis” (improving safety and minimising risk), and an appropriate forums for the discussion should be used, e.g. Case conferences and case review meetings.

Staff or Volunteers may exchange information when:

A staff member or volunteer requires support or assistance from other staff or the program coordinator.

A client’s behaviour is affecting other clients’ or impacting volunteers of Ydrive and staff assess a more coordinated management plan/approach is required.

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Exceptions to Client Confidentiality

Ydrive may provide information without the consent of a client in circumstances where there are legal obligations to do so, or where safety is unacceptably compromised. Such circumstances may include:

The serving of a warrant.

Where there are facts indicating serious injury or danger will occur if the information is not released.

Where there is a sound reason to believe suicide is a real risk.

Where there are facts that a serious crime has been, or will be, committed.

Where clients are involved in illegal activities whilst on the properties of the Eurobodalla Shire Council (this extends to using the Ydrive vehicle for illegal purposes).

Where mandatory reporting of abuse is required.

Where a client is listed with Police as a missing person.

Protecting staff and management confidentiality

No personal information of staff or volunteers will be released (e.g., phone number, address, salary, industrial disputes and other details) without consent of the individual.

Staff and volunteer files are to be locked securely in a filing cabinet. Only approved personnel may have access to files.

Confidential information stored in computer files are required to be protected by a password known only to approved staff. Computer disks should be secured at all times

Exceptions to staff and management confidentiality

Ydrive may provide information without consent of a staff or volunteer member in circumstances where there are legal obligations to do so, or where safety is unacceptably compromised. Such circumstances may include:

The serving of a warrant.

Where there are facts indicating serious injury or danger will occur if the information is not released, e.g. Threat of a murder or assault. The safety of staff team and other clients will be a consideration in the release of information.

Where there is sound reason to believe suicide is a real risk.

Where there are facts that a serious crime has been committed.

Where mandatory reporting of abuse is required.

Volunteer Data

To ensure we meet the needs of volunteers, data may be collected and used by Ydrive to:

Identify the training and support needs of volunteers

Get feedback about program delivery

Understand volunteer demographics, for the purposes of funding submissions, recruitment and retention.

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Privacy

Ydrive is committed to protecting the privacy of its clients, volunteers and staff. Ydrive will take reasonable steps to collect relevant information from individuals in a lawful and fair manner.

Personal Information will be collected to screen and check volunteer suitability, including:

Applicant Declaration and Consent Forms (Working with Children Checks)

Driver’s License history checks

Criminal history checks

In respect to sensitive information required to check suitability of volunteers, an individual’s consent will be sought, as required by law, prior to collection of information.

Information requested will be used only for the intended purposes and will not be shared with another party, without previous written consent from the volunteer. All information obtained will be stored securely and/or destroyed appropriately to maintain privacy.

This policy has been guided by: (developed in compliance with the):

Commonwealth Privacy Act 1998

The Privacy and Personal Information and Protection Act 1998 (NSW)

Acceptance of Confidentiality and Privacy Policy I ____________________________________________, (your name) have read and understand the Ydrive Confidentiality and Privacy Policy.

I agree to be bound by this policy. I confirm that I have read and understood its implications and understand I have a personal responsibility to uphold the policy. If I became aware of behaviours inconsistent with the policy I will report it appropriately and as soon as possible

Name (printed) Signature Date

Coordinator’s Name (printed) Signature Date

Page 18: Learner Driver Mentor Program - Eurobodalla Shire · professional driving instructor which will provide you with information on how to proceed going forward on your own with the learner.

Ydrive Learner Driver Mentor Program Mentor Information Pack Page 17

Vehicle Policy Statement The Purpose of this statement is to promote safe driving and encourage an efficient system of vehicle maintenance and ownership.

Volunteer Mentors will:

Respect the Ydrive vehicle

Adhere to all NSW road rules and police instructions

Take responsibility for being a Mentor including ensuring the displaying of L plates

Be responsible for paying any fines incurred whilst driving the Ydrive vehicle

Not undertake sessions with a child in the car.

Notify Y Drive Coordinator immediately if: o An accident or incident occurs which involves personal injury or damage to

the vehicle o Your license gets suspended or cancelled o You develop, or have a medical condition that worsens, which results in

changes to your licence o You start taking medication which affects your ability to drive

Loss of Driving Privileges

The following actions may result in the loss of driving privileges, over and above any penalty imposed by NSW Police:

Operating a Ydrive vehicle, without a valid NSW driver’s licence

Failure to report the suspension or revocation of a driver’s licence

Failure to adhere to this Ydrive policy

Failure to comply with state and local traffic regulations

Failure to report a motor vehicle accident

Reckless or dangerous driving

Abusive behaviours, including road rage

Driving with a child in the car.

Page 19: Learner Driver Mentor Program - Eurobodalla Shire · professional driving instructor which will provide you with information on how to proceed going forward on your own with the learner.

Ydrive Learner Driver Mentor Program Mentor Information Pack Page 18

Penalty Infringement Notices

The driver of the vehicle is responsible for any fine or loss of points incurred in the Ydrive vehicle.

Details of the driver’s name; date of birth; driver’s license number; address and state of issue of driver’s licence will be used for the purpose of informing the State Debt Recovery Office (SDRO) of the driver responsible for any infringement notice received.

Infringement Notices are timed so it is important that all drivers accurately record in the vehicle logbook the times during which they were behind the wheel. It is the logbook that will enable us to determine the driver responsible. The SDRO will then reissue the infringement notice in the driver’s name and send it directly to their home address.

All fines are to be paid by the due date on the fine notice.

Any late or administration fees will also be payable by the driver.

Unpaid fines may result in cancellation of a driver’s licence or cancellation of registration of the offending vehicle.

Acceptance of the Vehicle Policy Statement I ____________________________________________, (your name) have read and understand the Vehicle Policy Statement.

I agree to be bound by this policy statement. I confirm that I have read and understood its implications and that I understand I have a personal responsibility to uphold the policy.

If I became aware of behaviours inconsistent with the policy I will report it to the Ydrive Coordinator as soon as possible.

Name (printed) Signature Date

Coordinator’s Name (printed) Signature Date

Page 20: Learner Driver Mentor Program - Eurobodalla Shire · professional driving instructor which will provide you with information on how to proceed going forward on your own with the learner.

Ydrive Learner Driver Mentor Program Mentor Information Pack Page 19

Ydrive Supervising Driver Charter This charter has been created to provide an outline of the behaviours, actions and responsibilities that the Supervising Drivers involved in the Ydrive, agree to in order to contribute to the success of the Program.

I agree to:

Treat each young driver with respect and to provide individual attention

Ensure confidentiality with regard to all young driver information and progress

Provide a dedicated approach to all supervised driving

Provide supervised driving tailored to each young driver’s individual requirements

Provide constructive feedback and a progress record following each session

Ensure completion of the relevant paper work “Vehicle User Record”, Log

Book, accident/incident report etc., at each supervised driving session

In the event of a suspension or cancellation of my licence to immediately discontinue any supervised driving and to advise the Ydrive Program Coordinator accordingly

Undergo an Applicant Declaration and Consent Form (Working With Children’s Check)

Behave in a way that creates and maintains a safe and beneficial working relationship for me and the young person

Not drink any alcohol prior to, or during, any scheduled driving lesson

Follow all NSW Road Rules

Acceptance of the Ydrive Supervising Driver Charter I ____________________________________________, (your name) have read, understand and agree to follow the Ydrive Supervising Driver Charter.

Name (printed) Signature Date

Coordinator’s Name (printed) Signature Date