Lean Six Sigma Training & Consulting_Vative
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Transcript of Lean Six Sigma Training & Consulting_Vative
Vative - Truly Innovative 1
Lean Six-Sigma Process Solutions
Australia New Zealand Asia
Driven by Values, Powered by Intellect!
Lean Process Solutions
Operational & Business Improvement
Resource & Skills Development
Government Funded Training
Six-Sigma Operational Forensics
Manufacturing Warehousing & Log. Mining Administration Health CareFinance & Services Communications
Project Implementation
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Vative is a group of dynamic and creative individuals that take an analytical approach to process assessment and training.
We develop innovative Lean Six-Sigma solutions according to our customer's specific needs. (Training/Projects/Coaching)
Our skills are a unique combination of Academic and Trade backgrounds which will ensure that the solutions we offer are simple, effective, reliable and sustainable.
With over 18 years of industry experience with multi-national companies such as Robert Bosch, Motorola and other successful Lean companies.
6 years as an established Lean Six-Sigma service provider and Partner with Motorola. Currently assisting 40+ businesses and servicing 8+ RTO’s across Australia & NZ
Head Office in Melbourne with service centres covering all AU, NZ and Asia
Vative About Us
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The term “LEAN” is summarized as the effective elimination of “wastage”
Wastage is the misuse or uncontrolled application of our resources, including time management
Waste is anything that can not be seen as Value Adding by the customer
Value Adding actions are ones which increase product or service value
The focus of “Six-Sigma” is to minimise and centralise process variation, thus minimising the chance of “wastage”
What is Lean Six-Sigma?
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In an attempt to eliminate wastes & become “Lean”, businesses must implement systems and tools that aid in measuring and removing wastes
These tools have various names and is most commonly known as Lean Six-Sigma Systems
Toyota were the initial innovators of some of these tools and developed a system called Toyota Production Systems or more commonly known as TPS
Motorola also developed a set of tools called Six-Sigma
All these tools and methods aim for the same result, to eliminate waste and develop a perfectly efficient process. These tools and techniques apply to all industries
Who thought of Lean and Six-Sigma?
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What is Six-Sigma?
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The Objectives of Six-Sigma
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Workwith
added value
Work withevident
waste
Work with
concealedwaste
ProcessProcess
Activities through which a product acquires a greater
value.
Activities that are
obviously unnecessary in
order to increase
product value.
Activities that do not
bring an increase in
value but which are
required under given circumstances.
V
W
W
V
W
V
Working
more efficientlyinstead of faster .
Waste EliminationWhat does the customer pay for ?
Ultimate Goal to Eliminate Waste
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Vative LPS Tool Kit
Process
Orientation
Pull
Systems
Perfect
Quality
Transparent
Processes
Standardization
Flexibility
Waste Elimination
& CIP
Kanban & Pull Systems
Minimising Work In Progress (WIP)
Adequate material quantities
Reduce material handling effort
Eliminates material shortages
Improve Ergonomics
Quick Change Over (SMED)
Standardizes & optimizes method
Reduces downtime & improves OEE
Assists in batch size reductions
Measures EPEI actual values
Sort (Seiri)
Set In Order (Seiton)
Shine (Seiso)
Standardise (Seiketsu)
Sustain (Shitsuke)
Firewall
Early Warning Systems
Root Cause Analysis
Poka Yoke
8D
5 Whys
Layout Planning
A defined location for Equipment
Optimised flow
Improved planning and strategic changes
Improved workplace aesthetics and assists in 5S
Value Stream Mapping
Identifies improvements
Links between the info & material flow
Determines trigger points and Change Over targets
Determines process pace makers
Transport
Waiting
times
Inventory
Overproduction
Space/surface area
Motion
times
Defects
Time Studies & Procedures
Standard Operating Procedures
Assessment of capacity
Determine labour costs
Balance processes
Predict future process
Total Preventative Maintenance
Routine Maintenance Task
Reduce Break Down Frequency
Set Major Maintenance Schedules
Regular Inspections
Scoreboarding
Andon Boards
Labour Balancing Charts
Heijunka Boards
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Lean Six-Sigma Enterprise Approach
Lean/Six Sigma Thinking
2-3 Day Simulation & Leadership
Lean/Six Sigma Thinking
1 Day Simulation
PHASE 2:
EXTERNAL
COACHING/ PROJECT
IMPLEMENTATION
(To be provided by
Vative as part of Cert III/IV training
program - cost
neutral to client)
Grad Cert/Dip/Six-Sigma
Senior Managers, Supervisors,
Group Leaders
Foreman, Operators, Participants
Phase 1: 3 Day Lean/Six
Sigma "in-house"
Workshop at Client
Premises by Vative
INTERNAL CHANGE AGENTS
GREEN & BLACK BELTS
Internal Manager
Shop-floor Area #1
Internal Manager
Shop-floor Area #2
Internal Manager
Incoming Goods
Internal Manager
FG Warehouse
Phase 2:Cert III/IV
Government
Funded Training
provided by Vative
12 - 24 mths
Phase 3: Grad Certificate/Diploma/Six-
Sigma Training provided by
Vative
ENTERPRISE
Cert III – Problem solving focus in syllabus
12 Months – Operators, Participants
Cert IV – Entire Suite of Lean Leadership Tools
12 Months – Foremen, T/Leaders, 5S Leaders (R&R)
•CIP Teams
•Lean Metrics & Score boarding
•Quick Changeover
•Time and Motion Studies
•TPM
•Six Sigma
Roll out of detailed, formal training covering Lean/Six Sigma areas including:
•5S
•Kanban & Just In Time (JIT)
•Capacity Planning and OEE
•Mistake Proofing
•Quality Tools and Root Cause Analysis
•SOP’s
•Labour Balancing
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Phase 1 – Lean Leadership/Practitioner
Phase 1 – 3 day workshop including simulations
Lean Certification ladder
Internationally Certified Motorola Program
Lean
Master All Projects
+ 2 Projects
VSM & 5S
+ 1 Project
Lean Expert
Lean Practitioner
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Phase 2 - Certificate Training Model
Lean Practitioners
Managers
Diploma
Team Leaders
Cert IV
Team Leaders
Cert IV
Operators
Cert III
Operators
Cert III
Operators
Cert III
Operators
Cert III
Operators
Cert III
Operators
Cert III
Operators
Cert III
Operators
Cert III
Lead and plan
change in the
work environment
Implement
change in the
work environment
Participate in
change in the
work environment
Phase 2 – Certificate training and development model
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Establish VSM/VSD of a business value stream to highlight macro wastes
Provides perspective and highlights opportunities specifically related to the value stream of main product or service
Lean Business Health Check (Operational Forensic Assessment)Provides perspective for core functions within the business and highlights micro and system opportunities for improvement
Culture/Morale Survey
Identifies opportunities and barriers in people readiness to enable maximum improvement to the business
Training and Implementation of 2 Lean Six-Sigma Projects9 x 2hr sessions plus 6 hours support/session/group (Groups 10-15 max)
Develop a strategic implementation and training plan. 5S is generally selected as the foundation of Lean!
Quality Assessment & Other projects (3 x 8hr sessions) based on VSM and LBHC outcomes
(18 Lean Toolkit options – refer to Vative Projects Summary)
Training core qualification units (including OH&S and Communication)
Phase 2 – Deployment Steps
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What is it?� Value Stream Mapping looks at the process flow
for your highest volume/profit product or service from the supplier to the customer
� This tools helps identify macro wastes and provides direction towards business targets for reducing lead time, WIP and improving information flow
� The results of the VSM/VSD are used to identify the second target project to be implemented with the training program and other opportunities
Value Stream Mapping
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VSM looks at the business as a whole (Macro Wastes)
Value Stream Mapping
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What is it?This is a detailed audit process which investigates the critical functions of the business in relation to the 7 lean pillars and identifies opportunities
Areas assessed include any 4 of the following :Production
Procurement
Processing customer orders
Internal Logistics
External Logistics
Associate Involvement
This tool can be used to measure business improvement and plan resource focus.
Business Health Check
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Lean Business Health Check
Overall Audit Results
0%
20%
40%
60%
80%
100%Process Orientation
Pull System
Perfect Quality
Flexibility
Standardization
Transparent Processes
Continuous
Improvement
Associate Involvement
and Empowerment
Current
Last Audit
Vative analyse different areas of the business against world class Lean benchmark organisations.
The results give current business measures including suggested actions to make improvements.
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Vative measure morale prior to rolling out any programs
It develops a report & suggested action plans for improvement
Cultural Morale
Objective Survey Pre-training results
Work Culture Survey (please tick) Pre-training Post-training
Please do not provide your name as this is a non personal survey
Company Department Date
This survey has been developed to capture some of your thoughts and opinions about your company.
For this survey, morale is defined as a state of mind regarding one’s work life.
Morale includes satisfaction, commitment, loyalty and a sense of common purpose.
The information you provide is confidential & only used to help make improvements.
Your opinion and thoughts are appreciated!
(please complete each statement by circling ONE digit only)
1. Company Communication Never Rarely Sometimes Often Always
1.1 I feel the company is open and honest about information 1 2 3 4 5
1.2 The company promotes the importance of communication 1 2 3 4 5
1.3 Good communication occurs between each department 1 2 3 4 5
1.4 The company provides information about the vision and goals of the business 1 2 3 4 5
Comments or suggestions:
2. Team Communication Never Rarely Sometimes Often Always
2.1 I feel disputes are resolved effectively 1 2 3 4 5
2.2 When I make suggestions I receive feedback 1 2 3 4 5
2.3 We have regular team meetings and I am encouraged to contribute 1 2 3 4 5
2.4 My supervisor/team leader provides clear goals and directions to my team 1 2 3 4 5
Comments or suggestions:
3. Involvement Never Rarely Sometimes Often Always
3.1 I work within groups or teams 1 2 3 4 5
3.2 Supervisors and managers ask for my suggestions 1 2 3 4 5
3.3 I am involved when changes occur in my area/department 1 2 3 4 5
3.4 When working on projects I feel my manager helps achieve the goal 1 2 3 4 5
Comments or suggestions:
4. Empowerment Never Rarely Sometimes Often Always
4.1 My team works effectively 1 2 3 4 5
4.2 I make important decisions about my process 1 2 3 4 5
4.3 The organisation provides what I need to make improvements 1 2 3 4 5
4.4 I find what I need when I need it because everything is in its place and clean 1 2 3 4 5
Comments or suggestions:
5. Rewards/Recognition Never Rarely Sometimes Often Always
5.1 I get feedback on my performance 1 2 3 4 5
5.2 I believe I am fairly rewarded for my extra efforts 1 2 3 4 5
5.3 I feel that I am valued for my efforts and contributions 1 2 3 4 5
5.4 I feel that if I do well at work I can progress in my career 1 2 3 4 5
Comments or suggestions:
6. Satisfaction Never Rarely Sometimes Often Always
6.1 My work involves variety 1 2 3 4 5
6.2 I am happy coming in to work 1 2 3 4 5
6.3 I feel respected and safe in my workplace 1 2 3 4 5
6.4 My employer deals with discrimination fairly 1 2 3 4 5
Comments or suggestions:
7. Occupational Health & Safety Never Rarely Sometimes Often Always
7.1 I feel safe & protected in my workplace 1 2 3 4 5
7.2 I have the correct lifting aids and equipment to allow me to work safely 1 2 3 4 5
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Our training and development model
Cascading Lean Objectives
Managers
Diploma
Team Leaders
Cert IV
Team Leaders
Cert IV
Operators
Cert III
Operators
Cert III
Operators
Cert III
Operators
Cert III
Operators
Cert III
Operators
Cert III
Operators
Cert III
Operators
Cert III
Lead and planchange in the
work environment
Implement change in the
work environment
Participate and
support in
change in the
work environment
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Vative train your staff to be proactive about OHS in the workplace
Occupational Health & Safety
Identify & report hazards
Conduct Risk Assessments
Emergency Evacuation Plans
Employer & Employee Responsibilities
PPE
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Effective Communication
The Power of Meetings
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Conduct tagging of unnecessary items around the workplace
5S – S1 Sort
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Establish White tag holding areas to place the tagged items
5S – S1 Sort
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5S – S2 Set In Order
Organise areas so the tools and equipment can be controlled at a glance
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5S – S2 Set In Order
‘A place for everything and everything in its place’
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5S – S2 Set In Order
‘Visual min/max levels on materials and consumables’
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5S – S3 Shine
Develop cleaning rosters Cleaning equipment required
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5S – S4 Standardise
5 mins 5S - Daily checklist
5S Audits to measure progress
5S results displayed to promote competition between departments
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5S – S4 Standardise
Develop Standard Operating Procedures (SOPs)
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Sustaining the changes – making habit of 5S activities, building
discipline and continuous improvement into the culture
Vative Auditing tools and process can help Sustain the change!
5S – S5 Sustain
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2nd Project Options
All Six-Sigma Belt training and project services
Lean Metrics
Kaizen - Continuous Improvement
Quick Change Over (QCO)
Mistake-proofing (Poka Yoke)
Kanban and Just In Time (JIT) systems
Measuring Overall Equipment Effectiveness (OEE)
Standardised Work & SOPs
Total Productive Maintenance (TPM)
Time studies & Labour balancing
Layout planning
Quality firewalls and Early Warning Systems
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Lean Six-Sigma Process Solutions & Training
Where To Find Us!
Office: Suite 1.22, 202 Jells Rd Wheelers Hill 3150 VIC
Australia
Phone: (03) 9560 5515
www.vative.com.au or www.six-sigma.com.au