Lean Six Sigma What People are Saying About U-M Lean Six ...
Lean People
Transcript of Lean People
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Lean PeopleLean People
for a Lean Enterprisefor a Lean Enterprise
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Defining LeanDefining Lean
Continually reducing waste in allareas and in all forms
English phrase coined to summarize
Japanese manufacturing techniques(specifically, the Toyota ProductionSystem)
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Genesis of LeanGenesis of Lean
LEAN 1996
FORD1920s
TPS1970s
DFT1990s
JIT1980s
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Basic Tenets of LeanBasic Tenets of Lean
Specify Value
Make ProductsFlow
Implement Pull
Defined by Womack
& Jones in their book,
Lean Thinking
Map the ValueStream
Pursue
Perfection
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Lean Aerospace InitiativeLean Aerospace Initiative ObjectivesObjectives
Promote a lean leadership at all levels Continuously focus on the customer
Development relationships based on mutual trust/commitment
Optimize capability and utilization of people
Make decisions at lowest possible level
Nurture a learning environment
Implement Integrated Product/Process Development (IPPD)
Identify and optimize enterprise flow
Ensure process capability and maturation
Maintain the challenge of existing processes
Assure seamless information flow
Maximize stability in a changing environment
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Lean People Make a Lean EnterpriseLean People Make a Lean Enterprise
An Enterprise is a collection of peoplevoluntarily banding together to produce a
product or service
To have a Lean Enterprise, you have tohave Lean people
People have to get Lean before the
enterprise can get Lean
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Lean People Have SomethingLean People Have Something
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KnowledgeKnowledge
Lean Tenets
Lean Tools
Value Stream Mapping, Six
Sigma Quality, The 5 Ss ,
Visual Management, Kaizen
Events, Process
Reengineering, Cellular
Manufacturing, Line
Balancing
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ExperienceExperience
In the industry
In the function
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SkillsSkills
Prerequisites to applying the knowledgeand experience
1. Understanding Value
2. Identifying and working in the Value Stream
3. Being able to adapt rapidly
4. Leading from below
5. Taking the initiative
6. Innovating: changing things for the better
7. Having a Collaborative Outlook
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Understanding ValueUnderstanding Value
Lean Thinking starts with specifying valuefrom the customers perspective
Identifying your customers
internal or external Identifying customers needs
Meeting customers needs
Measuring performance fromthe customers perspective
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Working the Value StreamWorking the Value Stream
Understand how potential improvementsaffect the enterprise as a whole
Definition of a process
Input, Add Value, OutputValue Stream Mapping
Process redesign
Process MeasurementTime, Value Added Ratio, Quality
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Adapting QuicklyAdapting Quickly
Customer demands are constantly shifting,so products and processes must change
Overcoming resistance to change
Re-channeling anxiety intoproductive creativity
Taking advantage of the new
environment
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Leading From BelowLeading From Below
Leaders are people who influence others Leaders Envision
Analyze the current situation Imagine a new future
Leaders Align Set priorities Define intermediate goals
Leaders Empower Empowering yourself & others
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Taking the InitiativeTaking the Initiative
A Lean Enterprise cant afford tohave people waiting to be told
what to do and how to do it
Setting goalsDeveloping plans to achieve goals
Measuring progress against the plan
Maximizing personal productivity
Managing time and being organized
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InnovatingInnovating
A Lean Enterprise will rely on the creativityof its people as never before
Analyzing problems
Applying critical thinking processesDeveloping creative responses to new
demands
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CollaborativeCollaborative
Collaborative Groups know their processes andhow they relate to the overall operation
Inter-company teams
Customers, Suppliers, Competitors
Project Teams
Address a specific issue
Self Directed Work Teams
Manage the day to day operations
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How To Create Lean PeopleHow To Create Lean People
The Lean Enterprise must assure itspeople possess knowledge, experience,
skill
Experience is something that happens
over time but must be supportedKnowledge and skills come from
education and training
Management must put a plan in place Starts with identifying the needs, continues
with education and follows up with training