LLA Overview

Lean Learning

Academy• Course Concept

• Typical Course Elements & Flow

• Results

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LLA Thinking & Execution• The LLA concept is designed to immerse people in lean thinking and lean practices so they can take this learning directly into the business and deliver an ROI result

• Learning by doing and leading in making a difference

Preparation

LLA Delivery

Project Design

Project Coaching

Project Delivery

Project Evaluation

100 Day Project Execution

Course Time Agenda

4 Step Knowledge Transfer Process

SelectDelegates are prepared to receive and embrace change, which allows them to fully understand the benefits, and gives them the best opportunity for success.

• The business leaders identify and propose suitable delegates. • Each delegate is assigned business project work-stream aligned to one

of the key metrics:

Engage10-day Lean Learning Academy (LLA) is the platform to provide a unique learning experience, challenging the way that leaders think, behave, and act, learning to shift their focus from fixing problems to coaching teams for continuous improvement and sustaining a LEAN environment. The LLA is designed to be a microcosm of a LEAN culture workplace where delegates learn as individuals, teams, and as a group. The academy’s architecture is based upon a fully immersive, live learning technique. The academy’s course content is centred on delivering the fundamental lean tools, techniques, and leadership behaviours required when beginning / continuing the journey of a LEAN Transformation.

4 Step Knowledge Transfer Process

DevelopUpon completion of the academy, each delegate is then issued with their business priority work-stream and assigned to a ‘Sustainer’, (coach) allowing the opportunity to deploy, perfect and embed their LEAN tools, techniques and learning, whilst delivering tangible financial & business benefits.During this period the Internal LEAN Capability acts as the delegate’s ‘Sustainer’. Their role will be to coach each delegate using the TGROW model through their project and help them to consolidate their learning. Each delegate’s progression through his or her project is tracked and measured against a plan.

4 Step Knowledge Transfer Process

SustainDelegates who have successfully completed Steps 1 to 3, and have exceeded expectations are developed and supported with the backing of the business to remove the dependency upon external support, and create internal capability Sustainers. The internal Sustainers are trained and coached to have fully capability of facilitating and operating all four steps of the programme.

4 Step Knowledge Transfer Process

Learning StylesLearning is Creation not ConsumptionAll learning styles are incorporated to enable and reinforce learning

Visual• Presentations• Videos• A3 Hand-outs• Homework & Self Study

Auditory• Debate / discussion• Homework reviews• Go Look See Feedback

Kinaesthetic (learning by doing)• Simulations & Practical Activities (Planks)• Go-Look-See-Ask in the workplace

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LLA & Learning Evaluation

Kirkpatrick Model of Learning Evaluation This model will be used to evaluate the efficacy of an LLA event

1. Reaction – an event evaluation form will be completed at the end of workshop2. Learning – Knowledge Transfer quiz scores and the Delivery metric will be

collated daily and weekly, plus how the learning is applied back in the business3. Behavioural Change – this will be measured via observations in the work

place via GO LOOK SEE, plus impact of the learning in the business4. Organisational Performance – measured via LLA Project panel review and

case study production after 100 day plan completion

Team Structure• 3 Teams (RED, BLUE, GREEN)

• Dedicated support for learning and practice is consistent through LLA facilitators

• Pre-defined focus areas to accommodate Go Look See and analysis

• Andon – Escalation Process

• Updating team visual performance management displays daily• Implementation of # improvements per team within the LLA

environment• Fixed number of Go Look See Learning Events• Take learning and practice back into your business and deliver on a

strategic project in 100 days

Team Deliverables

Daily PDCASOS – Start of Shift Team Huddles

LLA Team Leader Brief

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Responsibilities - The Team Leader will be responsible for ensuring the following requirements are adhered to.

• A daily update of the SQDCP Team Performance Management board.

• Lead the team to meet the daily targeted deliverables.• The team and individuals adhere to the rules & stds. the group

have set.• Individual self-reflections and countermeasures are carried out.• Lead/encourage appropriate activity when the team or individuals

have failed to meet behaviour standards.• Keeping the teams area maintained to the standard throughout

the day.

Escalation• Any issues that are deemed to require escalation, will inform the

Facilitators via the Andon.

LLA Cohort Vision• Every team is actively engaged in improving the HS&E

conditions on a daily basis

• Learning is a key quality output, we measure and improve our ability to do it on a daily basis

• We remove waste to improve our personal, team and task productivity on a daily basis

• We are trusted to deliver by doing what we said we would do on a daily basis

• The people who need to be here are here when they need to be and can demonstrate their contribution to our continuous improvement culture on a daily basis

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S

P

CD

The LLA is Designed to Practically Bring People & Process Together

People Process Performance