Lean Innovation in Insurance with Cognizant Digital Foundry
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Transcript of Lean Innovation in Insurance with Cognizant Digital Foundry
COGNIZANT DIGITAL WORKS | CONFIDENTIAL AND PROPRIETARY © 2016 1
Lean Innovation In Insurance with DigitalWorks FoundryAugust 2016 | SPRINGONE PLATFORM
Satish Venkatesan | Rag Ramanathan | Dileep Hareendran
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How many of you have heard of Cognizant?
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Global 1000 company Topped Client Satisfaction Rankings
The fastest growing information technology organization in the world, #3 in Fortune’s “Most Admired Companies” in Info-tech Services
100+ Global Delivery Centers
20,000+ Projects
Market Capital over $40 billion
221 K + Employees operating from 40 Countries
Founded in 1994(NASDAQ : CTSH)
US Based HQ in Teaneck, NJ
1,250+Active customers
“Client First” culture
FY 2015 $12.41 bn(21% Growth)
Re-investment Strategy funding CoEs
Cognizant Overview
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Cognizant’s Insurance Practice Overview
Customers: 130+ insurance clients globally
Insurance Employees:31,100+ Overall
16,780+ L&A14,300+ P&C
Projected to reach $2Bn revenue in 2016
Working with world’s leading insurance clients
7 of the top 10 Global Insurers
33 of the Top 50 US Top 50 Insurers
All top 10 U.S Life & Annuities Insurers
5 of top 10 US Retirement Insurers
8 of the top 10 US P&C Insurers
InsuranceNext – Industry specific Experience Center
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Do you think emerging technologies have value within Insurance?
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Our Insurance Crystal Ball…
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Data Science Drones Incubating Innovation
Insurance in a Box
Omni-channel experience Smart Farming
Geospatial Analysis & LI Robots Thermography Crowdsourcing Gamification
Natural Language
Processing
Natural User Interface Nearables
Personalized Videos
3D PrintingAutonomous &
Connected Vehicles
BlockchainClimate
Changes Response
Deep Learning Machine Learning Nanobots
Smart Homes / Connected Buildings
3D Motion & Depth Sensing
Crypto-currencies Social Business Biometrics
Futuristic
Peer-to-Peer Insurance
Shared Economy
TransformationalHighModerate
Immediate
Hearables
Cyber Risk
Public Web-APIs
Microservices
Virtual Assistants
Wearables (Eyewear)
Virtual & Augmented
Reality
Robotic Process
Automation
Crystal Ball for Property & Casualty Insurance
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Data Science Incubating Innovation
Omni-channel experience
Wearables (Wrist wear) Crowdsourcing Gamification
Natural Language
Processing
Natural User Interface Nearables Personalized
Videos
Connected Health Deep Learning Genomics Machine
Learning Nanobots Robo Advisors Social Business
Biometrics
Futuristic
Hearables Microservices
Immediate
TransformationalHighModerate
Public Web-APIs
Crypto-currencies
Virtual Assistants
Virtual & Augmented
Reality
Robotic Process
Automation
Crystal Ball for Life & Annuity Insurance and Retirement Services
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Innovation is already happening…
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Software is rewriting Insurance
“Historically, we’ve seen mutual insurance companies (insurance companies owned by policyholders) and stock insurance companies (insurance companies owned by shareholders). We expect to see more crowdsourced insurance companies, just as we’ve seen in other parts of the financial system.”
Frank Chen from Andreessen Horowitz
130 odd startups think so….
Source: cbinsights
InsuranceTech risingOver 130 startups in P2P, robo-advisors, IoT, and digital
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There is no lack of ideas…
But insurance enterprises lack continuous innovation and NextGen models.
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Cognizant’s Innovation Journey with Spring and PCF
Operational Agility
Customer Engagement
2007-10 2012 2014 2016 2018
Claims Adjuster
Optima Write
Mobile Claims Adjuster
Optima Intake
Life EngageGeoLocusTelematics
Drone APS for Life Insurance UW
RPA for UWIEM
Systems of Rapid, Continuous Innovation
INCatalyst DigitalWorks Foundry
GeoLocusIOT
Work Activate
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Innovation Lab powered by
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INCatalyst – Core Architectural Patterns
Pattern 2: Legacy IntegrationPattern 1: Mobile Strategy Pattern 3: IOT
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The MethodologyIntrapreneurship: Lean Startup and MVPs
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Move rapidly from idea to prototype to the next generation of digitally inspired solutions.
The IdeaLab The Collaboratory The Foundry
Ideate and PrototypeStart small | Learn fast
Design | Prototype | Validate | IterateMinimum Viable Product defined
DiscoverThink big
Gather inputs from multiple sourcesIdentify opportunities | Synthesize and prioritize
Pilot and ScaleScale quickly
Build, launch and test pilotsSet up people, processes and technology to scale
MVPSpark
Cognizant Digital Works™
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Introducing Cognizant Foundry
Combines best parts of cloud services, technology stack and people to drive innovations to reality
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Magic after CF PUSH
How about before CF PUSH ?
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Blueprints: Accelerate Dev before CF PUSH
• Many tasks before dev• Dev environment setup• Frameworks, and libraries• Infrastructure, and vertical domain-
specific microservices
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Foundry Marketplace
Common microservices across many Cloud Foundry based PaaS
e.g: Logger, AuthenticationDomain specific microservices
e.g: Underwriting Assistant, Claims Fraud analytics
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Visit our booth at the Community Hub
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Keep Challenging
Thank You