Leading from the Front: Leadership Development Through Higher Education
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LEADING FROM THE FRONT: LEADERSHIP DEVELOPMENT THROUGH HIGHER EDUCATION LEADING FROM THE FRONT: LEADERSHIP DEVELOPMENT THROUGH HIGHER EDUCATION UMUC – Baltimore Police Department Education Alliance Presented at ASTD 2014 Conference on: Sunday, May 4, 2014 2:00 - 3:15 p.m., Room 152B FOR MORE INFORMATION OR TO SCHEDULE A MEETING WITH CORPORATE LEARNING SOLUTIONS VISIT www.umuc.edu/corporate E-MAIL [email protected] OR CALL 301-985-7542
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Presented at ASTD 2014 Conference, May 4, 2014 Presenters: Jarron Jackson, Marc De Simone, Patricia Delaney, William Goodwin The Baltimore Police Department (BPD), through their education alliance with University of Maryland University College (UMUC), provides a Criminal Justice program that focuses on critical leadership competencies required in today's increasingly volatile and challenging law enforcement environment. The program is designed to improve the quality and bench strength of the department's leadership pipeline and to increase the engagement, teamwork, and retention of employees. The desired outcome is to improve public safety by increasing the overall efficiency and effectiveness of the BPD. Enhancing the credentials and leadership experience of BPD officers supports the traditional "promote from within" philosophy of the department and sets the BPD apart as a leader among its peers. We'll show how this leadership program improves performance effectiveness at BPD through retention, promotions, and organizational improvement recommendations. You'll gain insights on how BPD aligns leadership development with its strategic goals through having students work on projects to solve real-life department challenges and work with BPD leadership to implement recommendations. These projects have become an important problem-solving component of the BPD's ability to protect its citizens.
Transcript of Leading from the Front: Leadership Development Through Higher Education
LEADING FROM THE FRONT: LEADERSHIP DEVELOPMENT THROUGH HIGHER EDUCATION
LEADING FROM THE FRONT: LEADERSHIP DEVELOPMENT THROUGH HIGHER EDUCATION
UMUC – Baltimore Police Department Education Alliance
Presented at ASTD 2014 Conference on:Sunday, May 4, 20142:00 - 3:15 p.m., Room 152B
FOR MORE INFORMATION ORTO SCHEDULE A MEETING WITHCORPORATE LEARNING SOLUTIONS
VISIT www.umuc.edu/corporateE-MAIL [email protected] CALL 301-985-7542
LEADING FROM THE FRONT: LEADERSHIP DEVELOPMENT THROUGH HIGHER EDUCATION
HOW TO PARTNER WITH A UNIVERSITY
...to develop leaders and impact your business
University of Maryland University College (UMUC) works with the Baltimore Police
Department to develop individuals to become leaders who can innovate and improve
organizational effectiveness
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Link education to strategic goals through leadership development and relevant projects
Design in success for an optimal student experience and impact on performance
Keep an ongoing focus on both individual success and organizational results
LEADING FROM THE FRONT: LEADERSHIP DEVELOPMENT THROUGH HIGHER EDUCATION
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DEVELOP A LEADERSHIP PIPELINEImprove leadership and decision-making and allows graduates to earn college credits
CUSTOMIZE THE CURRICULUM FOR UNIQUE NEEDSSpecifically for BPD to address the unique needs of a police department
ALIGN STUDENT PROJECTS WITH STRATEGIC PLAN Providing students with real-world context and leaders’ involvement to help achieve the organization’s goals
ORGANIZATION’S NEEDS AND GOALS
FOCUS ON ACHIEVING GOALS
Reducing crime
Reducing fear of crime (improving public perception)
Improving employee engagement
Increasing professionalismand accountability
Increasing diversitythroughout leadership positions and in strategic thinking
LEADING FROM THE FRONT: LEADERSHIP DEVELOPMENT THROUGH HIGHER EDUCATION
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TO TAKE APPROPRIATE LEADERSHIP ACTIONSSolve problems, make decisions, lead others, etc.
THAT RESULT IN DESIRED OUTCOMES Mission accomplished, morale maintained, decreased injuries, decreased complaints, etc.
THAT IS SYSTEMIC AND WILL IMPACT THE ORGANIZATION FOR YEARS TO COME Daily decision-making and active mentoring
Linking class projects to strategic goals
THE UMUC APPROACH TO LEADERSHIP DEVELOPMENT
Begins a leadership journey
Builds capacity and equips students with a toolbox of knowledge and experience
LEADING FROM THE FRONT: LEADERSHIP DEVELOPMENT THROUGH HIGHER EDUCATION
THE STUDENT EXPERIENCE
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STUDENT APPLICATION AND SELECTION
PROGRAM KICKOFF AND UMUC
ORIENTATION
FOUR COURSES (HYBRID: ONSITE
AND ONLINE)
GROUP PROJECT PRESENTATIONS
GRADUATION CEREMONY WITH CERTIFICATE OF COMPLETION
BPD conducts application process
Selection process considers leadership potential and diversity of roles, departments, experience, and demographics (up to 25 per cohort)
UMUC provides an orientation
Leadership sets expectations aligned to strategic goals presented at the kickoff
Training on how to use the computer hardware and software to access the online classroom (half-day on day 1)
Students attend 4 hybrid courses
Each course is 1 week onsite, face-to-face and 6 weeks online
Classes include Instructor-led sessions, feedback, individual and group assignments, discussions, activities, and resources
Students work in groups on projects assigned by the Commissioner to address strategic goals
Students present solutions to the Commissioner and Command Staff after interim presentations to Faculty and the Commissioner
Quality/value of problem-solving and decision-making assessed by leadership
Students participate in a graduation ceremony and receive certificate of completion
Up to 25 students per cohort, totaling 118 (as of January 2014)
Graduates earn 16 undergraduate credits (or 8 graduate credits)
Criminal Justice Leadership Development Program
CCJS 470 Leadership and Time Management
CCJS 472 Organizational Problem Solving
CCJS 474 Strategic Planning for Managers
CCJS 476 Management Efficiency and Effectiveness
LEADING FROM THE FRONT: LEADERSHIP DEVELOPMENT THROUGH HIGHER EDUCATION
PROGRAM SUCCESS FACTORS
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Selection of high-potential candidates
Kickoff with Commissioner communicating priorities and setting expectations
Practitioner Faculty (City Leadership)
Orientation session—face-to-face guidance in hardware/software use
Commissioner-assigned projects aligned to the strategic plan are integrated into the curricula
Provides real-world practice/feedback opportunities with Faculty, Commissioner and Command Staff
STRATEGICALLY ALIGNED PROJECTS PROVIDE
REAL-WORLD CONTEXT AND PRACTICE
Builds, within each cohort, an interagency support network among the various divisions and units
Wider alumni network across cohorts encourages mentoring and support based on common experience
HIGH-IMPACT PROGRAM AND CURRICULA DESIGN
INTERAGENCY SUPPORT NETWORK
Leadership Pipeline • Career Advancement
LEADING FROM THE FRONT: LEADERSHIP DEVELOPMENT THROUGH HIGHER EDUCATION
IMPACT ON PERFORMANCE
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INDIVIDUAL PERFORMANCE
PROJECTS AND ON-THE-JOB
Problem solving
Decision making
Confidence in decision making
Ability to respond to leadership questions
Ability to mentor
Critical thinking
Learning how to learn again as college students—developing as scholars
Targeted career advancement opportunity to showcase these leadership skills and abilities to command staff
ORGANIZATIONAL PERFORMANCE
RESULTS
Crime statistics
Public perception
Employee perception
Accountability metrics
Promotions of graduates
Project tracking
LEADING FROM THE FRONT: LEADERSHIP DEVELOPMENT THROUGH HIGHER EDUCATION
ACHIEVING GOALS THROUGH PARTNERING WITH UMUC
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Curriculum Alignment
Learning CohortsStudent Success
SupportPrior Learning
Credit
Non-Credit Professional
Development
Concierge Service
On-Site and Virtual Events
Communications Strategy and
MaterialsTuition Discount Billing Solutions
Semester Reporting
Measurement, Evaluation, and Improvement
Tailored Solutions Achieving Organizational and Individual Goals
What UMUC provides...
Workforce-relevant degree and certificate programs for working adults that support student success, advance students’ careers, and are tailored to address employer business needs and goals
How UMUC delivers...
Concierge service and support that make it easy for employers and students to engage with UMUC, including communicating alliance information and benefits to employees
