Leading Change(2)

8/4/2019 Leading Change(2)

1/28


2/28

LeadingLeading

Change-Change-

WhyWhy

TransformationTransformation


3/28

EstablishUrgency

CreateCoalition

DevelopVision

ShareVision

Empower

Obstacles

AnchorChange

Consolidation Short Term

Goals

Eight steps to a

successfultransformation


4/28

Establish Urgency :- A leader has to identify the different kinds of threats that is faced

by the organization. He also has to prioritize them and choose the correct plan to cope

With them.

Create Coalition :- he has to build a team around him who strongly believe and support

The change effort. no change effort can be effective until and unless it is backed up by

A strong guiding coalition.

Develop Vision :- a clear vision is very essential. A vision shows the end and the ways and

The means to achieve that end.

Share vision :- it is extremely important to correctly communicate the vision to the members

Of the organization. also the leader should take inputs from others on their viewpoints while

Developing the vision.

Empowering people to clear obstacles:- delegate responsibilities to the right people. Also

Give them the necessary freedom to perform their jobs and take decisions.

Anchor the change & consolidation:- once the change process has started then the leader

Should try and give base to the efforts and not look back at all. he should let the process go

On and try not to interfere too much.

Short term goals: a leader should set short term goals for the employees as the change

As the change process is generally very long and takes time. Hence to keep up the motivation

And also the momentum short term goals are necessary


5/28


6/28

Not establishing a

great sense of urgency Sense of Urgency

Importance of Motivation

Bad Business Results-Blessing/Curse

Successful Cases


7/28

Not establishing a great sense ofurgency

Sense of Urgency:75% of organisation is convinced.Group orindiviual starts to look at company competetive situation,marketposition,financial performance.

Importance of Motivation:Transformation requires acooperation for change.That is possible when proper motivation is

achieved by good leader.

Bad Business Results-Blessing/Curse:Loosing money cathespeople much more attention.Company begin with retrospect &

work properly from intial stage.

Successful Cases:Very difficult to convince them for work asorganisation runs smoothly.They become passive & doesnot think

about longterm stratigies.


8/28


9/28

Not creating a

powerful enoughguiding coalition Organization head active supporter

Kotters experience

Reasons of companies failure


10/28

Not creating a powerful enoughguiding coalition


11/28


12/28

Lacking a vision

No direction to organization

Contribution of guiding

coalition

Lack of sensible

vision


13/28

Lacking a vision

No direction to organizationWithout a vision you do not what to do, when to do & more importantly why to do it.

Contribution of guiding

coalitionThe first draft of the vision may usually be by a single individual & it may be blurry initially.With the help off a guiding coalition a picture for the future is developed.Group of people come together & analytical thinking is done & strategy for achieving the visionis developed.Research has proved that a vision statement can improve not only organizationalperformance but also an individuals performance.

Lack of sensiblevision

It means there is confusion & in compatibility in the projects undertaken by anorganization.The management may have a good sense of direction but it may be complicated.


14/28


15/28

Under communicating

the vision by a factorof ten The three patterns of communication

Contribution by many: A must

Walk the Talk


16/28

Under communicating

the vision by a factorof ten The three patterns of communication1st - The group has a good transformation vision & proceeds to communicate it by holding only a single meeting.

Few people understand the new approach.2nd Head of the organization spends considerable amount giving speeches, but most of them fail to understand.3rd Seniors are cynical about the vision.

Contribution by many: A mustTransformation is impossible unless hundreds & thousands of people come together.They may need to sacrifice at times, which can include loss of employment.Gaining understanding & support is tough when downsizing is a part of the vision.The vision should treat everyone fairly.

Walk the TalkA two-way communication is always more powerful than one-way communication.The executives must set an example to the employees & convey their message of change through their day today activities.Such communication should be both in words & deeds to be effective.


17/28


18/28

removing obstacles to

new vision Renewal also requires the removal of

obstacles

Peoples Resistance Organizational Structure Top Management

Compensation or Performance Appraisal

Convincing & Motivation


19/28

People resist-a successful transformation begins to involve large no of people. more thepeople better the outcome..but in some organization people are not ready to changethey resist

change

Organization structure-sometimes people in the organization are given very lessscope to think about customer. Becoz they are so loaded with work

Top management-manager and bosses refuses to change and makes demand which areinconsistent..sometimes manager feels personal threat by all these changes. he is not confident whether he can

produce both changes and expected operating profit

2.Compensation and performance appraisal-compensation andperformance appraisal make people choose between the vision and their own self interest

3.Convincing and motivation-convincing and motivation plays a very important role intransformation processpeople involved in transformation need to be convinced that there is no obstacle in their

path..motivate to put their best effort


20/28


21/28

Not systematically

planning for andcreating short-term

wins

Real transformation takes time

Short term goal is necessary

Reward the people


22/28

Real transformation take time- leader has to carry out transformation process systematically1.he hasto create urgency among prople.2.proper alliance should be there. Leader has to see that there is proper alli8ance and all efforts are

directed towards the common goal 3.proper communication of vision to people involved in transformation3.removing of obstacle

which are there.

Short term goal is necessary-it is necessary for leader to create and celebrate short term goal otherwise thereis a risk of losing momentum or people may join those group who resist change..people should be able to see the progress in 12 to 24

months.

Reward people-it is necessary for leader to reward people who have put in their effort, ideas.etc reward can be inform ofpromotion, recognition and even money..by getting reward people may start putting more effort. Give more attention ets


23/28


24/28

laring victory too s

New approaches are fragile &subject to regression

Change efforts operate under thereengineering theme


25/28

Declaring victory

too soon New approaches are fragile &subject to regression

1Celebrating a win is fine declaring a war won can be catastrophic.2 ORGANISATION is often a combination of change initiators and change resistors.Ex social reformer Raja Ram mohan Roy.3 success come in phases.

Change efforts operate under thereengineering theme

1 leader should do restructure,reprogramme,resourcing,realigning polices and strategies of organization.2 They check who is promoted, hired,and how people are developed.


26/28

Not anchoring

changes in thecorporation's culture Conscious attempts help to improve

performance

Personification of the new approach


27/28

Not anchoring

changes in thecorporation's culture Conscious attempts help to improve

performance1 conscious attempt to show people how new approaches, attitude and behavior have helped improve performance.2 people must be connect to the change with improvement otherwise they come to their own conclusion which can be wrong .

Personification of the new approach1 Allow sufficient time for others to accept and appreciate change so that he realize it and then propagates it.

2 leader should take correct decision for right representation or successor. Who should be loyal, chaser and aggressive to continue the change.For ex MTNL telecommunication.


28/28

THANKTHANK

YOUYOU

Leading Change(2)

Documents

Transcript of Leading Change(2)