Leading change by embedding best practice. An introduction from Investors in People
10
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Presentation given by Paul Devoy at the CIPD 2014 Conference
Transcript of Leading change by embedding best practice. An introduction from Investors in People
06/11/2014
Leading Change by Embedding
Best Practice
Paul Devoy
Head of Investors in People
25/10/2013 Investors In People
2
1. Understand some principles of behavioural change
2. Insight into why HR initiatives fail
3. How to drive strategies of change that stick
Objectives
25/10/2013 Investors In People
3 Change is the “new normal”
25/10/2013 Investors In People
4How Are We Programmed for Change?
• Advances in technology giving us
greater insights into how the brain
works
• Our brains find change hard as it
is still largely driven by survival
instincts
• When we feel threatened, the fight
or flight instinct kicks in
• This takes energy away from
prefrontal cortex where we do our
rationale thinking
Nancy Kanwisher
25/10/2013 Investors In People
5
• 70% of change initiatives fail because the People
forget the People!
Key issues being…..
• Why - No compelling narrative for change
• Autonomy - Inadequate levels of employee
involvement in decision making
• Transparency – Not filling information gaps &
creating anxiety
• Empathy & Fairness - Not giving people
opportunity to meet and discuss the change
Why Do Change Initiatives Fail?
25/10/2013 Investors In People
6 Making Change the “New Normal”
“Wind extinguishes a candle and
energizes fire.
Likewise with randomness, uncertainty,
chaos(Change):
You want to use them, not hide from them.
You want to be the fire and wish for the
wind.”
Nasim Taleb
25/10/2013 Investors In People
7 Glasgow Housing Association
Think Yes!
25/10/2013 Investors In People
8 It’s the people stupid…..
Making change stick…
25/10/2013 Investors In People
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