Leadership with Trust

Tata group’s showcase to Oxford City Council

T A T A S O N S

22 May 2018

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• About Tata Group

• Comprehensive offerings from Tata group – Smart Infra blocks

• Case studies – successful citizen experiences

• Oxford City Council aspirations

− Traffic congestion, Air Quality, EV Infra, Living Labs……..

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In a free enterprise, the community is not justanother stakeholder in business, but is in fact

the very purpose of its existence.

— Jamsetji Tata, founder of the Tata group

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Our Mission

To improve the quality of life ofthe communities we serve globally through long-term stakeholder value creation based on Leadership with Trust.

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Market Capitalisation (India) of 29 listedcompanies as on 28 March 2018Rs 944,057 cr / US$ 144.79 bn

Most valuablebusiness group in India

6.6% of Bombay Stock Exchange'stotal market capitalisationRs 1,42,24,997 (US$2,182 billion)

4 mnshareholders

Exchange rate on 28 March 2018 $ = Rs 65.20

Tata MotorsTata Consultancy ServicesTata SteelTata PowerTata CommunicationsTata Chemicals

Tata InternationalTitan CompanyTata TeleservicesTata Global BeveragesTata CapitalVoltas

Tata ProjectsTata AIA Life InsuranceTata SkyTata AIG General InsuranceTaj Hotels Resorts and PalacesInfiniti Retail

Tata AutoComp SystemsTrentTata SIA Airlines (Vistara)Tata ElxsiTata Realty and infrastructureTata Housing

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INDIA RANKINGGLOBAL RANKING

largest integrated power company andlargest renewable energy company— Tata Power

international wholesale voice provider— Tata Communications

largest IT services company— Tata Consultancy Services

Market Cap andProfit

largest manufacturer and retailer of branded watches, jewellery and eyewear— Titan Company

largest tea company— Tata Global Beverages market leader in room air conditioners

— Voltas

largest producer of soda ash— Tata Chemicals

largest pure play engineering and design services provider— Tata Technologies

leading auto-component manufacturer— Tata AutoComp

commercial vehicle manufacturer— Tata Motors

one of Asia’s largest and finestgroup of hotels— Taj Hotels Resorts and Palaces

best steelmakers— Tata Steel

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1010

2006 20121903 1907 19831911 1932 1968 1998 2000 2007 2009

India’s 1st

iodised branded salt to address iodine deficiency

World’s 1st wholly-owned cable network ring around theworld– TataCommunications

India’s 1st

fully indigenous car – Tata Indica

1st majoracquisition of international brand by an Indian business group

India’s 1st

national chain of multi-brand outlets for electronics& durables

India’s 1st

integratedsteel plant– TataSteel

India’s 1st

supercomp uter in the private sector –Eka

India’sentry into civil aviation –Tata Airlines

India’s 1st

software services company –Tata Consultancy Services

India’s 1st

luxury hotel –Taj Hotels Resorts and Palaces

Hydropower –Tata Power

Smartcity car– TataNano

1877 1912 20081895 1901 19171915 1921 1934 1979

Workmen’sAccident Compensation scheme

Maternitybenefits for working women

Tata SecondCareer Internship Programme

Schoolingfacilitiesfor children

Profitsharing bonus

Ex-Gratiapayments for road accidents

PensionandGratuity

Freemedical aid

Worker’sProvident Fund scheme

8 hourworking day

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Tata Customer Promise – reinforces companies’ commitment to its most significant constituency

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Innovation and design are the means to deliver breakthrough products,services and processes to our customers

Innovation centres – Research, Development and Technology business of Tata Steel Europe;Tata Chemicals Innovation Centre; Tata Motors European Technical Centre; TCS Innovation Labs; National Automotive Innovation Centre (at University of Warwick); and Technology Development Centre of Tata group at Bengaluru.

Tata companies publish approximately 2000 patents per year

Examples of innovation from group companies:

• Food & Wellness – UAV basedtechnology to boost efficiency of water, pesticide and fertilizer use in agriculture

• Energy – cost efficient Fuel Cell Stack for automotive, defence and stationary use cases• Pedestrian airbags on cars – from Jaguar Land Rover for the increased safety of pedestrians• Digital consumer products and services – 1st of its kind safety wearable for a factory floor

worker, in form of a smart watch, to track various health parameters• Cognitive automation technology – World’s first neural automation system for the enterprise

– TCS’ ignio – predicts and prevents IT outages before they happen

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…What came from the people hasgone back to the people many times

over.

- J R D TataChairman, Tata Sons

1938-1991

66% shareholding in Tata Sons, held by Tata Trusts, which are amongst India’s oldest, non-sectarian philanthropic organisations

Endowments for creation of national institutions :

Indian Institute of Science

Tata Institute of Social Sciences Tata Memorial Hospital (Mumbai) Tata Institute of Fundamental Research

National Centre for Performing Arts Tata Medical Centre (Kolkata)

Development assistance for areas of education; healthcare and nutrition; rural livelihoods;natural resources management; enhancing civil society and governance and media, arts, crafts and culture.

Educational scholarships for Indians for higher studies outside India :JN Tata Endowment scheme (established in 1892)

Disaster Response (along with Tata companies)

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In a free enterprise,the community is not just

another stakeholder inthe business, but is

in fact the very purpose of its existence.

— Jamsetji TataFounder of the Tata group

Chairman (1868 – 1904)

Commitment to sustainable development and welfare of community in areas likeRural Development, Strengthening Livelihoods, Health and Education. Environment sustainability focus areas are Carbon, Water, Energy, Natural Capitaland Circular Economy

40 group companies undertake sustainability reporting on the frameworks of United Nations Global Compact, Global Reporting Initiative, Carbon Disclosure Project and Business Responsibility Report

Group level programmes include: volunteering program Tata Engage (1.2 million volunteering hours in FY17)

Active Programmes around the world include: India: UN award winning program on HIV/AIDS, computer-based adult literacy, e-learning

teaching application for special children, whale shark conservation

North America: Partnership with the First Book programme

UK: Education Business Partnership centres providing learning facilities

China: Support Operation Smile’s treatment of cleft lip patients

Africa: Scholarships, skills transfer and training

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Tata companies are building

multinational businesses that seek to

differentiate themselves

through customer centricity,

innovation, entrepreneurship,

trustworthiness and values-driven

business operations,

while balancing the interests of

diverse stakeholders including

shareholders, employees and

civil society.

BALANCING INTEREST OF STAKEHOLDERS

WITH THE COMMUNITY AT ITS HEART

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Assisted living for senior citizen

Air quality monitoring and integration

Smart Energy

Smart City offerings of Tata

Public EV charging infra

Smart grid & meters

Smart LED lighting

Smart bike/ e-bike sharing

Integrated & multi-modal mobility app

Adaptive Traffic Management

Smart Parking

Building management system

Green Buildings

Roof top solarSmart

Buildings

e-Governance app suite for urban local bodies

Integrated command and control centre

Smart Mobility

Citizen Wellness

Smart Governance

Network Connectivity and cloud Infrastructure

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1. Smart Governance:

G2GWeb Services/API

CaseRepository

ApplicationsEmployee Profile

RepositoryDocumentRepository

Org Model Workflow

DocumentManagement

KnowledgeManagement

Audit TrailFile ManagementCollaboration

Security &Access Control

City Administration Specific Modules

CSCManagement

HRMS Modules

RecruitmentPayroll & Pension

Transfer

Service Book

ESS

Promotion

Web

Ser

vice

s /A

PI

City 1

City 2

…

…..

City n

Town Planning

Transport Management

Hospital Management

Education Management

WorkflowManagement

Dashboard / MIS

Mobile

App

Web-site

E-mail

Possible InteractionChannels

CSC

User ProfileRepository

Content Repository

ServicesData

Intr

anet

Citizen

Business

City Administration

Users

CitizenRegistration

Water Supply

Birth

Library

Crematory Booking

Education

Death

Health Fire & Safety

Solid Waste

Fleet Management

Marriage Registration

Vehicle Tax

BuildingPermission

Property Tax

Deed Registration

Welfare

Domicile

Training

G2C

Auction

Property Sale

ValuationFood LicenseHealth License

HawkerLicense

Vendor Management

Trade LicenseTendering Hoardings ParkingG2B

Procurement & Auction

AssetManagement

TaxationFinance & Accounting

Material Mgmt.

EducationManagement

Planning& Budget

LegacySystem

PaymentGateway

SMS Gateway

GIS&

GPS

ExternalSystems

Grievance

Rent and Lease

Sports

DigiGOV

8 Municipal Corporations &

162 Municipalities in Gujarat

including Ahmedabad

Municipal Corporation

120 Municipalities in Odisha

Delhi (for Jal Board)

Cardiff City Council, UK

Key Projects

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1. Smart Governance:

DC DR

ICCC

ICCC

Weather System Ext.

Web Portal

Citizen Services

Mobile App.

Digital Governance

ICC

C

ICC

C

Solid Waste Mgmt.

LED Street Light Surveillance

E-Rickshaw

Smart Hospital

Smart Buildings

Electricity Usage

Water & Waste Water

Smart Parking

Design Supply Install Test Integrate Commission TrainOperations & Maintenance

Solar PV

Wi-Fi Comms.

Cyber Security

Jamshedpur’s Network

Monitoring and Control

Centre

Command & Control

System for Government

Defense Lab

National Early Warning

System for Tsunami and

Storm Surges

Key Projects

Smart Environmental Monitoring

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2. Smart Building:

Keep building climates within a

specific range

Light rooms according to an

occupancy schedule

Monitor energy

performance and device

failures

Alarm facility managers in malfunctions

events

Sensors : Devices that measure values such as CO2 output, temperature, Humidity, Daylight or Room occupancy

Controllers: The brains of the systems that take data from sensors and decide how the system should respond

Output Devices: These carry out the commands from the controller

Communication Protocols: The language spoken among the components of the BAS

Dashboard / User Interface: Screens or interfaces humans use to interact with the BAS where building data are reported

Solution & Services Offerings:

Dubai Design District Smart Commercial Campus

Energy Automation for 140+ TCS Buildings across globe

Building Management Solution (Lighting & Shades) – Sony Studio, USA

14,000 Buildings of Leading Indian Bank – Energy Management Consulting

Key Projects

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3. Smart Energy:

Establishment of Integrated IT/ GIS/ ERP/ CRM Infrastructure

Network Strengthening for enabling them Automation Compatible

Advanced Metering Infrastructure (AMI) for all connections

End-to-End SCADA / DMS / OMS System for Network Automation

Integrating EV-charging, Renewable and LED street light automation

Post Implementation operations and Maintenance

End to End - Program Management and Procurement

Engineering & Domain Consulting

Business Process Re-engineering

Change Management

Capacity Building

End to End – Design, Installation, Distribution Up gradation, Automation & O&M

IT / SCADA consultancy for 18 distribution companies

Full-fledged IT implementation in Goa under R-ARDRP

Smart Grid implementation in Chandigarh

Technology consultant for Uttar Pradesh, Andhra Pradesh and Jharkhand

Automation of ~ 200 thousands LED street light system in Delhi

Implemented multiple projects covering ~ 250 thousands LED street lights on PPP model

Key Projects

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4. Smart Mobility:

Smart Mobility solution

Traffic Monitoring System

Traffic Control System

Traffic Strategic Management

System

Road Safety Management

System

Access Control & Parking

Management System

Information System and citizen apps

• Traffic parameter measurement unit

• Video Monitoring of Traffic

• Parking & Metrological measurement unit

• Traffic and pedestrian control unit

• Priorities for public transport vehicles and rescue vehicles units

• Alternate route mapper

• Junction management

• Speed management

• Urban logistics unit

• Traffic prediction unit

• Automated surveillance

• Driver behaviour analysis

• Incident management unit

• Incident detection unit

• Parking management unit

• Access control

• Integrated & multi-modal mobility citizen apps

• Information of road unit

• In-vehicle information unit

• Information spread unit

• Media information unit

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5. Citizen Wellness:

SHINE - Smart Homes and Intelligent Neighbors to Enable Seniors

Movement Monitoring Panic Button Alerts Dashboard

Daily Activity Chart: view the activitiesat different area.

Hourly Activity Chart: view the hourlyacidity distribution at each zone.

Latest Unattended Notification: list allthe unattended alerts.

System Health Status: list the latesthardware status

PIR

PIR

PIRDC

WU

DC

PIR

MB B

D

GW

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6. Network Connectivity and cloud Infrastructure:

THINGS CLOUD

Subscriber Identity Module (SIM)

Data centre connectivityIZO™ Private Cloud

NETWORKS

Local access networks

DEVICE OEM

Chipsets Sensors

Radio modules

Operating systems Core network

Device management

CLOUD PROVIDERSolution Developer Kit and Computing on the Edge Connectivity

management

</>

Storage & infrastructure

IoT platform

Presentation and action

Mapping

Analytics and machine learning

CUSTOMER Global IP ExchangeEmbedded applications

DevicesBusiness applications

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Case Studies

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Case Study:

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Case Study:

Building Management Solution (Lighting & Shades) – Sony Studio, USA

• Develop building management system that will allow user to configure, monitor and control the lights and shades in the studio building

• The user can control and monitor the light LUX level in various user area based on the time-based events and optimize the energy consumption

Customer Objectives

• Single point of control over all of its wide range of devices and device discovery, configuration and management.

• Configuration of gateways, lights, shades and other sensors

• Monitoring and control : provides the device summary, average light levels and average power consumption levels for building space

• Alarm management and User management

TCS Solution

• Distributed enterprise solution for communication between different services for scalability and better performance of the system.

• Configurable rules based engine for light and shades operation

Key Challenges:

14000 Buildings of Leading Indian Bank’ – Energy Management Consulting

12 – 18% Reduction in Annual Operating Costs

12% Reduction (~2.1M KWh) on annual electricity units

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Case Study:

Smart Street Lighting System• Object Identification• Remote Automation• Preventive Maintenance• Smart Poles• Intersection between Services

Energy Management Awareness Creation through Dashboards Different levels of Analytics

Common Area Energy Automation• Dynamic Temperature Set Points• Demand Based Ventilation• Intersection between Services

Telecom Dashboard• Revenues, Occupancy,

Customer satisfaction, Facilities management

Smart Parking System • Seamless entry, exit,

payment• Turn by turn navigation• Intersection between

Services

Dubai Design District, d3, is a purpose-built master-plan development in Dubai dedicated to the design community including startups, entrepreneurs and established international design, luxury and fashion brands within one commercial campus.

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32 million sq.ft area

275,000 associates

540 M+ energy units

10,000 + Assets

107 Sites

10% of Chicago population

25 times floor area of Burj Khalifa

• TCS-TSL Confidential50 million units Energy savings YoY

Case Study:

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Manage and analyze data from passengers to understand city supply and rider demand for city buses, including ability to:

Identify bus bottlenecks to remove congestion Track passengers coming on and off buses to understand utilization Monitor the number of passengers using distinct bus lines for route optimization Automate reporting and visualization for faster decision making

Use passenger insight to optimize bus schedules using the current fleet and drive lower operational costs for the city

Gfi deployed TCS’s Intelligent Urban Exchange (IUX) solution to deliver insights that make efficient use of existing resources, enhance public services, and improve bus transportation. In the case of the Belfort PoC, IUX was used to analyze findings across three key criteria including:

Speed of buses

Passenger flow

Number of passengers traveling per kilometer for a particular route

TCS IUX’s highly visual dashboards replaced hand generated reports to provide insight and recommendations that are easy to interpret and act upon

Business Challenge

Solution

Results

”The results of the TCS’s IUX proof of concept were very successful. We optimized the transportation network to realize savings and increase rider satisfaction. We are looking to duplicate the effort to improve additional city services such as water, waste collection and electricity.”

Yannick MonnierRegional Transportation Director

City of Belfort, France Reduced vehicle and operating costs (an annual savings of $250K Euros )

Increased citizen ridership satisfaction

Streamlined visual analysis and evidence based recommendations

Future-proofed the city

Pilot Case Study:

France’s City of Belfort Public Transportation System achieves certainty for bus services with TCS’ IUX

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• Tackling of Traffic congestion

• Air Quality

• Energy Management

• Living labs

• Assisted Living – as an offering

Since 1868Leadership with Trust

www.tata.com TataCompanies TataCompanies TataCompanies

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Additional slides

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Consumer app, Backend Admin for device management, Usage analytics, Voice activated commands, learning algorithmsfor usage based recommendations, re-engineered enterprise backend

Smart Energy• Fine grained data acquisition

from smart metering• Trend analysis & Peer

benchmarking• Energy forecasts• Non invasive load

disaggregation• Gamification

Smart Appliances• Real time Appliance monitoring• Optimized scheduling• Trend analysis & advice• Maintenance alerts• DR integration

Energy Value Ecosystem• Storage optimization• Solar PV monitoring & control• P2P trading & energy exchange• Microgrid & Community Energy• EV Charging optimization

Aggregation Services• Smart Lighting• Entertainment• Security, Healthcare

Smart Lighting• Gesture controlled lighting• Connected LED Bulbs• Smart Switches & Outlets• Street Lights Mgmt.• Smart Lighting Analytics

3535We are just getting started, soon one of our solutions will touch your lives

Asset Tracking solutionsTrack asset location, monitor temperature and

vibration anomalies remotely

Employee Health and SafetyMonitor employee and environment with a two

way alert mechanism

Women’s Safety Solutions Call for help, even in areas that are not

covered by GSM

Smart Lighting Solutions Enabling better management of energy by

orchestrating street lights

Smart Button Solutions Offering feedback at the customers fingertips

Automated Metering Solutions Monitor customer usage through automated meter

reading and data processing

SOS

DIGITISE OPERATIONS AND ACCELERATE NEW REVENUE OPPORTUNITIES