Leadership: The Core of Leadership, Influence, Functions
Transcript of Leadership: The Core of Leadership, Influence, Functions
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UNIT- IV
Leadership: the core of leadership, influence, functions of leadership, leadership style, leadership development
Communication: communication process, importance of communication, communication channels, communication barriers
Controlling: concept, types, methods: pre control: concurrent control, post control, an integrated control system, the quality: concept factors affecting quality, developing a quality control system, total quality control, pre-control of inputs, concurrent control of operations, post control of outputs
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LEADERSHIPAccording to Chester barnard, ”leadership is the quality of behavior of individuals, whereby they guide people or their activities in organizing efforts”.
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IMPORTANCE
Developing team spirit Establishing relationship between top
management and subordinates Dynamic direction Workers’ friend, philosopher and guide Modifier of behavior
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QULAITIES OF A LEADER
Intelligence Handsome physical appearance Self-confidence Vision and foresight Maturity Dynamic and dominating personality Positive attitude Human touch
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Difference between management & leadershipPOINTS OF DIFFERNCE
MANAGEMENT LEADERSHIP
1.SCOPE Wider scope Limited scope
2.Authority Directs the employees through formal authority
Exercises his influence through informal authority
3.Relationship Between the manager and the subordinates
between the leader and the followers
4.Structure Formal structure Both formal and informal
5.importance Necessary at every enterprise
Not essential
6.dominance All managers are leaders
all leaders are not managers
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STYLE OF LEADERSHIP
AUTOCRATIC PARTICIPATIVE FREE REIN DEMOCRATIC BEUROCRATIC CHARISMATIC
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“communication is the exchange of facts, ideas, opinions or emotions by two or more persons”
- Newman and Summer
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TYPES OF COMMUNICATION
TYPES OF COMMUNCATION
FORMAL COMMUNICATION INFORMALCOMMUNICATIONBASED UPON DIRECTION BASED UPON EXPRESSION
1. Downward
2. Upward
3. Horizontal
4. Diagonal
Based upon expression written
1. Grapevine
2. Verbal
3. Gestural
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CHANNELS OF COMMUNICATION ORAL COMMUNICATIONa) Direct Personal Contact i. Personal conversationii. Group meetingiii. Departmental meetingsiv. Inter-departmental meetingsb) Through Automatic Machinesi. Signals ii. Telephone/mobileiii. Internal telephone systemiv. Dictating machinec) Other Public Relation Methodi. Lecturesii. Interviewsiii. Conferencesiv. Films and public addresses etc.
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COMMUNCATION PROCESS
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IMPORTANCE OF COMMUNCATION Prompt decision and immediate execution Possibility of maximum output at minimum cost Co-ordination of activities Effective leadership Helping in the adoption of definite line of action Sound industrial relation and co-operation Democratic method
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BARRIERS TO EFFECTIVE COMMUNICATION LANGUAGE BARRIERS PHYSICAL BARRIERS DISTANCE BARRIERS ATTITUDE BARRIERS ORGANIZATIONAL BARRIERS MECHANICAL BARRIERS DISTORTION BARRIERS
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MEASURES TO OVERCOME BARRIERS OF COMMUNICATION DIRECT CONTACT UNIFORM LANGUAGE REMOVING MECHANICAL DEFECTS INFORMAL COMMUNICATION MUTUAL TRUST DEVELOPMENT OF LISTENING HABITS FACE-TO-FACE COMMUNICATION
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CONTROLLING
Controlling is seeing that the actual performance corresponds to expected performance. In this way, it is a comparison and verification process of the actual performance with the planned performance.
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IMPORTANCE
Adjustment in operation Policy verification Managerial responsibilities Psychological pressure Coordination in action Organizational efficiency & effectiveness
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MANAGEMENT CONTROL PROCESS
DESIRED PERFORMACE
IMPLEMENTATION OF CORRECTION
CORRECTIVE ACTION PLAN
ANALYSIS OF CAUSES OF DEVIATION
IDENTIFICATION OF DEVIATION
COMPARISON OF ACTUAL AND STANDARD
MEASUREMENT OF
PERFORMANCE
ACTUAL PERFORMANCE
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TYPES OF CONTROL
STRATEGIC CONTROL OPERATIONAL CONTROL
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STAGES OF CONTROL
FEED FORWARD CONTROL
CONCURRENT CONTROL
OUTPUT
FEEDBACK
PROCESSING
INPUT
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DESIGNING OF EFFECTIVE CONTROL SYSTEM Integrating strategic planning & control
system Identifying strategic control points Organizational communication Motivational dynamics
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ESSENTIAL OF EFFECTIVE CONTROL SYSTEM Reflecting organizational needs Forward looking Objective Flexible Economical Simple Motivating Reflecting organizational pattern Pointing out exception at critical point