Leadership Skills

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Leadership Skills

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Transcript of Leadership Skills

  • 1. Leadership Skills

2. SOMETIMES WE DONT SEE WHATIS GOING ON RIGHT AROUND USEVERYDAY! 3. CHANGE is not easy.But it is simple.Things will always CHANGE. 4. We dont have a choice; we do havea choice on how we react to change.The choice really boils down to this: Either we manage change, or it willmanage us. 5. Leadership SkillsCommunication Coaching ManagementStyle 6. Communication 7. COMMUNICATION IS THEEXCHANGE AND UNDERSTANDINGOF IDEAS 8. How do you communicate? 9. HOW DOES THE WAY WECOMMUNICATE IN BUSINESS DIFFERFROM OUR PERSONAL LIFE? 10. BEING A GOOD LISTENER IS KEY TOSUCCESSFUL COMMUNICATIONS 11. THE STORY 12. A business man had just turned off the lights in the store when aman appeared and demandedmoney. The owner opened a cashregister. The contents of the cashregister were scooped up, and theman sped away. A member of thepolice force was notifiedpromptly. 13. HOW DO YOU LISTEN?PRE-WORK 14. ?SCORE:A = 2 POINTSB = 4 POINTSC = 6 POINTSD = 8 POINTSE = 10 POINTS 15. 90 or Above: Extraordinarily Good Listener70-80: Good Listener Below 70: Glad Youre Here! 16. LISTEN TO THE MUSIC AS WELL ASTHE LYRICS 17. HAVE THE COURAGE TO LISTEN TOOTHERS!YOU MIGHT JUST LEARN SOMETHING! 18. Coaching 19. CoachingIs helping to identify skills andcapabilities that are within theperson, and enabling them to use themto the best of their ability and by thatincreasing the independence within theindividual, and reducing reliance. 20. Coaching Is Not Managing is making sure people dowhat they know how to do.Training is teaching people to dowhat they dont know how to do.Mentoring is showing people howUnderstanding the people who are really good atCoachingdoing something do it. 21. Time For CoachingHow much of your time should bedevoted to coaching your people?20% of your time? 10%? 5%? 2%? 22. Lets look at 2%!There are 2000 hours in a year(40hrs/50weeks). 2% of 2000 hoursyields 40 hours of coaching per year. Thattranslates to 48 minutes of coaching perworkweek. Can you spare that?You need to. 23. A recent study found that 80% ofemployees who had been coached bytheir manager felt a strong sense ofcommitment to their organization, versus46% of employees who had no coaching. 24. In another study, Career SystemsInternational asked people to identifythe reason why they stay at their currentorganization. 46% of respondentsreported that they stayed because theorganization provided career growth anddevelopment. Coaching is one of the keyways to help people grow and developtheir careers. 25. But Im too busy to schedule coachingsessions with my staff.Formal or Informal Coaching?I have found that most people report themore often they provide on-the-spotcoaching, the less often they need tohold more formal coaching sessions. 26. Respect - Earn It!Example Be It!Motivation Do It! 27. POWER WORDS Development Relationships Direction Accountability Results80% of the people you coach know whatthey need help with 28. COMMUNICATION/COACHINGTEAM BUILDING ACTIVITY 29. Whats your Managementstyle? 30. Six Managerial Styles Coercive Manager who uses this is intent on obtaining immediate compliance from employees. Conversation is one way. Very directive. He/She tightly controls situations and emphasizes negative rather than positiveManagement Style feedback. The manager wants employees to do their work exactly as the manager wants it. 31. Six Managerial Styles Authoritative The managers goal here is to provide vision and focused leadership. Long term thinking and a clearly stated direction. Decisions are made by the managerManagement Style but some employee input is sought to reality test decisions. This style also relies on the skillful use of influence to gain employee buy-in to decisions. A firm but fair approach. 32. Six Managerial Styles Affiliative Manager uses this to promote harmony, cooperation and good feelings among employees. Affiliative actions include accommodating family needs that conflict with work goals, quickly smoothing tensions between employees, or promoting social activitiesManagement Style within the team. The manager pursues being liked as a way to motivate people. He/she puts people first and tasks second. 33. Six Managerial Styles Democratic Manager focuses on building group consensus and commitment through group management of the decision- making process. Requires a hands-off style and a heavy emphasis on team participation. Employees are trusted to have the skills, knowledge and drive to come up withManagement Style decisions to which everyone is committed. Managers role is only to fine-tune and approve the plan. 34. Six Managerial Styles Pacesetting Manager uses this style to focus on accomplishing a great deal of top quality work him or herself. Employees are thought capable of achieving their own goals with little supervision. When performance is not up toManagement Style standard, the manager will do it him or herself. Emphasis on Doing it myself 35. Six Managerial Styles Coaching Directed towards professional growth of employees. Manager focuses on helping employees identify their strengths and weaknesses, improvement areas and set development plans that foster career goals.Management Style Manager creates an environment that supports honest self-assessment and treats mistakes as learning opportunities in the development process. 36. Identifying your management style isimportant to your success.Understanding when to adjust yourstyle is the key to achievingmanagement goals. 37. Goals Set reasonable and measurable goals foryourself and team Connect with the departmental goals Must support the companys mission 38. People run this company -without well coached, welltrained and well informedemployees, it will fail! 39. Simple Rule For Your Management Style:Do unto others as you would have others do unto you 40. Questions & Comments? 41. Leadership Skills