Leadership Principles - APHAA · learning to your team! Contact us today. 604 875 9144...
Transcript of Leadership Principles - APHAA · learning to your team! Contact us today. 604 875 9144...
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Leadership PrinciplesSession Two: Leading Individuals
APHAAOct 2, 2018
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Over three sessions, you will focus on developing two leadership attributes: leads self, and develops talent.
The topics for each session are:1. Leading self2. Leading individuals3. Leading teams
The Leadership Principles Series
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Ice Breaker
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What would you like to share about your personal vision and values as a leader?
Reflections
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By the end of this session, participants will be able to:• Assess effective approaches for developing their
people into top performers• Identify ways to motivate people by aligning
their strengths to achieve the organization’s goals.
• Assess when and how to delegate to others• Demonstrate effective skills in mentoring,
coaching, active listening and providing feedback
Learning Objectives
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Leading Individuals• Characteristics of a great
leader• Six leadership styles• Setting goals• Coaching and feedback• Homework
Agenda
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Is the ability to take a role as leader in the community on behalf of the organization, or of a team or other group.
It includes demonstrating authenticity, transparency in decision-making, passion, curiosity, flexibility, vision, and courage to take action and risks.
Leadership – definition
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What is leadership?
What is management?
What is the difference?
Leadership vs Management
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Leadership ManagementEstablishes direction and
visionPlans and budgets
Aligns people Organizes and staffs Motivates and inspires
peopleControls and solves
problemsEmbraces change and
complexityCopes with complexity
Leadership vs Management
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What qualities andbehaviours have you observed in great leaders and managers?
How do they differ?
Brainstorm
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Brainstorm
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Food for Thought
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How can we support others in their quest for excellence?
Leadership is… Facilitative
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How can we build on what is working well?
Leadership is… Appreciative
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Day 2 – Leading Individuals• Characteristics of a great
leader• Six leadership styles• Setting goals• Coaching and feedback• Homework
Agenda
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1. Coercive2. Authoritative3. Affiliative4. Democratic5. Pacesetting6. Coaching
Six Leadership Styles
Daniel Goleman
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From Doing to Leading
Doing
Supervising StrategyEnabling Others to DoDoing
Leading
Supervising StrategyEnabling Others to DoDoing
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What is delegation?
When to delegate?
Why don’t we delegate?
How can we delegate effectively?
Delegation
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Performance Management
Performance Management
Set Goals & Expectations
Ongoing Feedback &
Coaching
Career Development Discussions
Measure Performance
Rewards & Consequences
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Let’s Break
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Day 2 – Leading Individuals• Characteristics of a great
leader• Six leadership styles• Setting goals• Coaching and feedback• Homework
Agenda
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Goals keep us focused, aligned and in touch with our outcomes. • Every project has a purpose. • Every person has a role. • Every work group has a
shared task.
Goals mark the steps to achieving our vision & mission
Why Set Goals?
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• Delegation• Responsibility• Feedback and recognition• Performance management• Clarify Expectations• Work with purpose
Why Set Goals?
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Setting SMART Performance Goals
Specific
Measurable
Attainable
Relevant
Time-bound
S
A
R
T
M
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S - strengthsO - opportunitiesA - aspirationR - results
Setting Goals to SOAR
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Strategic Inquiry:Strengths – what are our greatest assets?Opportunities – what are the best possible opportunities “out there”?
Appreciative Intent:Aspirations – what is our preferred future?Results – what are the measurable results?
SOAR: Strategic and Appreciative
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Wise WhysWhat are you passionate
about?
Glad GiftsWhat talents are you
happy to give?
No-No’sWhat is outside your
comfort level?
QuestsWhat do you yearn to
learn?
Window of Work
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Day 2 – Leading Individuals• Characteristics of a great
leader• Six leadership styles• Setting goals• Coaching and feedback• Homework
Agenda
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• Active Listening • Relationships
• Feedback
Coach Approach
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Let’s Talk About Coaching…
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“Seek first to understand
rather than to be
understood”
- Stephen Covey
Active Listening
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Stephen Covey’s 5 Levels of Listening
Ignore
Pretend
SelectiveAttentive
Empathic
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• Be attentive• Ask open-ended
questions• Ask probing questions• Clarify• Paraphrase• Reflect feelings• Summarize
Active Listening includes…
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• Show the speaker you’re listening• Ask open-ended questions• Probe for understanding and hidden information• Request clarification on ambiguous topics• Paraphrase periodically• Be attuned to feelings and non-verbal
language• Summarize and restate core information
Seek to Understand
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What do you think?
Feedback without compassion is cruelty
Feedback
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• Describe observable behaviors without judgment
• Use "I" statements• Align verbal and non-verbal
messages• Listen actively• Give timely feedback
Feedback Tip
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Practice: Active Listening and Feedback
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Day 2 – Leading Individuals• Characteristics of a great
leader• Six leadership styles• Setting goals• Coaching and feedback• Homework
Agenda
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Create a profile of the leader you want to be…
Homework: Journal Questions
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What are you taking away?
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Your feedback matters!Please complete the evaluation form
and help us continually improve.
Session Evaluation
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Thank you
Join us for our next learning opportunity.