Leadership November 2014
-
Upload
timothy-holden -
Category
Business
-
view
162 -
download
2
description
Transcript of Leadership November 2014
![Page 1: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/1.jpg)
1
Leadership
by Toronto Training and HR
November 2014
![Page 2: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/2.jpg)
2
CONTENTS3-4 Introduction5-6 Qualities which successful leaders possess7-8 Where should an effective board focus9-10 Principles of survival11-12 Steps for a launch platform13-14 Active listening15-16 Dealing with emotion17-20 The importance of talent21-22 Risk and leadership23-24 Things leaders can do to boost performance25-26 Competencies for transformational leadership27-28 Techniques to develop leaders29-32 Building leadership33-34 Errors made by leaders when setting goals35-36 Critical factors for organizational health37-38 Leadership strategies to improve engagement39-41 Recruitment and leaders42-45 Characteristics of a servant leader46-48 Insights for leaders49-50 Attributes for leaders of tomorrow51-52 Conclusion, summary and questions
![Page 3: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/3.jpg)
3
Introduction
![Page 4: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/4.jpg)
4
Introduction to Toronto Training and HR
Toronto Training and HR is a specialist training and human resources consultancy headed by Timothy Holden 10 years in banking15 years in training and human resourcesFreelance practitioner since 2006The core services provided by Toronto Training and HR are:
Training event designTraining event deliveryHR support with an emphasis on reducing costs, saving time plus improving employee engagement and moraleServices for job seekers
![Page 5: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/5.jpg)
5
Qualities which successful leaders
possess
![Page 6: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/6.jpg)
6
Being open to othersInvesting time in othersListening to othersOffering encouragement to othersExpressing appreciation for others’ abilities
Qualities which successful leaders possess
![Page 7: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/7.jpg)
7
Where should an effective board focus?
![Page 8: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/8.jpg)
8
Strategy and talent oversightBoard compositionQuality of discussionRelationship with the President or CEO
Where should an effective board focus?
![Page 9: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/9.jpg)
9
Principles of survival
![Page 10: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/10.jpg)
10
Shift everyone’s thinkingIncrease employee efficiencyUpgrade your organizational chartLeaders need to leadEliminate stress
Principles of survival
![Page 11: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/11.jpg)
11
Steps for a launch platform
![Page 12: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/12.jpg)
12
Acquire; core skillsAccomplish; initiativesAchieve; credibilityNurture and leverage; relationships
Steps for a launch platform
![Page 13: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/13.jpg)
13
Active listening
![Page 14: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/14.jpg)
14
AcknowledgingParaphrasingEmpathizing
Active listening
![Page 15: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/15.jpg)
15
Dealing with emotion
![Page 16: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/16.jpg)
16
Offer data, information and research to balance the thought/emotion cycleLearn how to read emotional cuesTalk about feelings in a productive wayAsk powerful questionsProvide support to employees in ways that boost their confidence
Dealing with emotion
![Page 17: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/17.jpg)
17
The importance of talent
![Page 18: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/18.jpg)
18
Competence; invest in talentArticulatingAssessingInvestingTracking
The importance of talent 1 of 3
![Page 19: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/19.jpg)
19
Commitment; build an employee value proposition that motivates employees to give their discretionary effort to the organizationVisionOpportunityIncentivesImpactCommunityCommunicationFlexibility
The importance of talent 2 of 3
![Page 20: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/20.jpg)
20
Contribution; meaning making makes moneyIdentityPurposeRelationshipsWork environmentWork challengeLearningDelight
The importance of talent 3 of 3
![Page 21: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/21.jpg)
21
Risk and leadership
![Page 22: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/22.jpg)
22
Types of riskSteps to takeNatural disastersCounter the costs of disaster
Risk and leadership
![Page 23: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/23.jpg)
23
Things leaders can do to boost performance
![Page 24: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/24.jpg)
24
TrainingSupportCoaching and feedbackRole model
Things leaders can do to boost performance
![Page 25: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/25.jpg)
25
Competencies for transformational
leadership
![Page 26: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/26.jpg)
26
Contextual intelligenceStrategic intelligence
Competencies for transformational leadership
![Page 27: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/27.jpg)
27
Techniques to develop leaders
![Page 28: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/28.jpg)
28
Building trustEncouraging risk-takingCommunicationEngaging stakeholdersAllowing for feedback and reflectionSupporting social learning
Techniques to develop leaders
![Page 29: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/29.jpg)
29
Building leadership
![Page 30: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/30.jpg)
30
Why of leadership; create a case for effective leadershipWhat does an effective leader achieve?
Building leadership 1 of 3
![Page 31: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/31.jpg)
31
How of leadership; ensure that leaders do what they know they shouldSimplicityTimeAccountableResourcesTrackPerseveranceEmotion
Building leadership 2 of 3
![Page 32: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/32.jpg)
32
What of leadership; define what makes an effective leaderStrategyExecutionTalent managementHuman capital developmentPersonal proficiency
Building leadership 3 of 3
![Page 33: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/33.jpg)
33
Errors made by leaders when setting goals
![Page 34: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/34.jpg)
34
Backing away from tough expectationsEngaging in charadesAccepting seesaw tradesSetting vague or distant goalsNot establishing consequencesSetting too many goalsAllowing deflection to preparations, studies and research
Errors made by leaders when setting goals
![Page 35: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/35.jpg)
35
Critical factors for organizational health
![Page 36: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/36.jpg)
36
AccountabilityCapabilitiesCoordination and controlCulture and climateDirectionExternal orientationInnovation and learningMotivation
Critical factors for organizational health
![Page 37: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/37.jpg)
37
Leadership strategies to improve engagement
![Page 38: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/38.jpg)
38
Cultivate high trustModel core valuesEncourage debate and risk takingListen closelyLeverage strengths and mitigate weaknessesBe savvy about organizational nuancesImagine the future
Leadership strategies to improve engagement
![Page 39: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/39.jpg)
39
Recruitment and leaders
![Page 40: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/40.jpg)
40
Seek intelligent, driven peopleSeek evangelistic ‘believers’Hire ethical, high integrity playersCheck referencesTrust your intuitionBe decisive
Recruitment and leaders 1 of 2
![Page 41: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/41.jpg)
41
Compare the prospective candidate’s credentials against your management teamDon’t assume the candidate will acceptIntegrate and transition the new hireSeek referrals from your best hires
Recruitment and leaders 2 of 2
![Page 42: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/42.jpg)
42
Characteristics of a servant leader
![Page 43: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/43.jpg)
43
She values people through believing in people, by placing others' needs before her own, and through receptive, nonjudgmental listeningShe develops people by providing opportunities for learning and growthShe role-models appropriate behaviours
Characteristics of a servant leader 1 of 3
![Page 44: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/44.jpg)
44
She builds a sense of community through working collaboratively with othersShe values and respects others' differences At all times she displays authenticity She provides leadership by envisioning the future, taking initiative and clarifying objectives
Characteristics of a servant leader 2 of 3
![Page 45: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/45.jpg)
45
She shares leadership by facilitating a shared vision; she shares power and releases control
Characteristics of a servant leader 3 of 3
![Page 46: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/46.jpg)
46
Insights for leaders
![Page 47: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/47.jpg)
47
Start from the outside inValue is defined by the receiver more than the giverStrategy without organization is false hope; organization without strategy is mindless activityOrganization is not structure but capability
Insights for leaders 1 of 2
![Page 48: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/48.jpg)
48
Leadership matters more than leaderCulture from the outside in shifts from event to pattern to identityCulture may be embedded through an intellectual, behavioural and process agenda
Insights for leaders 2 of 2
![Page 49: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/49.jpg)
49
Attributes for leaders of tomorrow
![Page 50: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/50.jpg)
50
AuthenticityArticulationAlignmentAccountabilityAgility
Attributes for leaders of tomorrow
![Page 51: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/51.jpg)
51
Conclusion, summary and questions
![Page 52: Leadership November 2014](https://reader034.fdocuments.us/reader034/viewer/2022042816/55936de81a28ab73138b4800/html5/thumbnails/52.jpg)
52
Conclusion, summary and questions
ConclusionSummaryVideosQuestions