Leadership & Management PDF

8/10/2019 Leadership & Management PDF

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Prepared By:Dr. Hamdy Hussein

TQM director


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Strategic Leadership2


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Leadership Vs. Management


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Leadership and management are not identical.

Leadership is determining the correct directionor path,

whereas management is doing the correct thingsto stay on that path.

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Both strong leadership and management arenecessary for high performance.Some individuals are great leaders but poor

managers and vice versa;

In some cases, an individual may besuccessful in both roles.

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Leadership Vs. Management


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Leadership, Management and Coping

Leadership, Management And oping are parts ofa continuum that describes how we respond to

events, change and challenges.

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Leadership

Managemnt

Coping


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Coping


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Coping!eactive in response to problems as they occur.

"eople do not thin# ahead and simply try to $cope% withproblematic situations.

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CopingLeadership

Managemnt

Coping is dominant


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Coping is dominant when organizational

enviroment is:

Reactive

Often in crisis management mode

Running to keep in place

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What happens when coping is too dominant?&. "anic reactions

'. onfusion and chaos

(. )aste of time, human and other resources*. +rror chains

. "roblems multiply

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Management


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ManagementManagement is about dealing with comple-ity

It is a more proactive and plan the response to

problems.

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CopingLeadership

Managemnt


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Management is dominant when:

!ules become more comple- and rigid.

Managers see organiations as $machines%.

Managers $direct% change through a linear plan and$fi-ing% mode.

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What happens when management becomes too

dominant?

&. "roblems grow because rigid rules dampencreativity.

'. $ontrol% organiational climate.

(. Bureaucratiation.

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Who Is Responsible For Optimizing The System?

/eming believed that leaders are responsible foroptimiing the system.

$optimiing% would involve aligning thesubsystems of the organiation.

)hat types of leadership practices are essentialto this process0

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inspire a shared vision,

challenge the system,

enable others to act,

model the way, and

encourage the heart.

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Five major practices have been identified


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Challenge the systemhallenging the system means acting as a change

agent for that vision.!eallocation of resources .

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It also means recogniing good ideas anddemonstrating a willingness to stretch and grow inorder to improve the 5uality of care.

2his, involves adoption of core values as a learningorganiation.

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Or best thin!ing got s here"

2he problems that we face cannot be solved bythe same level of thin#ing that created them.

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Albert Einstein


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#nable others to a$t"2he third leadership practice is enabling others to act

by sharing decision ma#ing and power.

Along with sharing power, $enabling% involves havingan appropriate structural design and resources tosupport 23M43I initiatives.

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Insert %elieve Theme


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#n$orage the heart"hange is difficult, even if it is done for the $right%

reasons.

$+ncouraging the heart% means recogniingcontributions employees ma#e and celebrating thecore values and victories.

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2he most important point of any reward systemis to reward the desired behaviors.

Leaders use these five practices to #eepsubsystems aligned.

6owever, leaders must first get people tosupport a vision of 5uality.

7ne way this occurs is to develop a strongculture of 5uality improvement.

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Encourage the heart


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Many health problems are

not easy to see

&. 6ave conse5uences that show only in thelong term.

'. 6ave multiple causes and conse5uences.(. aused by $normal% behavior

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We see only the tip o( an i$eberg

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Issues and practices

Mental models,

filters, frameworks

Values, eliefs, emotions

!uconscious


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We see only the tip o( an i$eberg

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Issues and practices

Mental models,

filters, frameworks

Values, eliefs, emotions

!uconscious

"ow we

see

"ow we

#udge


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$eyond Imagination

%hat&s Impossile

Looks 'ifficult

Easy to do

%hink ig%hink ig


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Start small ' )$t no&

Blame no one,Blame no one,

expect nothing,expect nothing,

do something.do something.

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ThankYou

Leadership & Management PDF

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Transcript of Leadership & Management PDF