Leadership: Lead or be Led Laurence Mynors-Wallis RegistrarYork 22 November 2013.
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Transcript of Leadership: Lead or be Led Laurence Mynors-Wallis RegistrarYork 22 November 2013.
Leadership: Lead or be LedLeadership: Lead or be Led
Laurence Mynors-WallisLaurence Mynors-Wallis
RegistrarRegistrar
YorkYork
22 November 201322 November 2013
Top College PrioritiesTop College Priorities
1.1. LeadershipLeadership
2.2. RecruitmentRecruitment
3.3. Do-able jobsDo-able jobs
4.4. When patients need to see a When patients need to see a psychiatristpsychiatrist
5.5. OutcomesOutcomes
6.6. PbRPbR
7.7. Protecting servicesProtecting services
Why Clinical Leadership Why Clinical Leadership MattersMatters
Top hospitals in US have doctors in Top hospitals in US have doctors in charge 41% top 100 US hospitals charge 41% top 100 US hospitals (cancer, cardiac, GI) had a doctor as (cancer, cardiac, GI) had a doctor as CEO vs. 4% overall (Goodhall 2011)CEO vs. 4% overall (Goodhall 2011)
LeadershipLeadership
The art of motivating a group of The art of motivating a group of people to achieve a common goalpeople to achieve a common goal
Kings FundKings Fund
Leadership StylesLeadership Styles
The innovative leader – inspire The innovative leader – inspire and communicate a shared and communicate a shared purpose purpose
Tasks of Clinical Tasks of Clinical LeadershipLeadership
1.1. Setting local goalsSetting local goals
2.2. Adjusting local operating Adjusting local operating systemssystems
3.3. Control performanceControl performance
4.4. Improve performanceImprove performance
Leadership StylesLeadership Styles
The encouraging leader – protect The encouraging leader – protect morale and encourage othersmorale and encourage others
The enabling leader – help others The enabling leader – help others to deliverto deliver
Contented cows give better milk!Contented cows give better milk!Bill Catlette & Richard HaddenBill Catlette & Richard Hadden
A cow with a name A cow with a name produces more milk produces more milk than one without than one without (Newcastle University, (Newcastle University, Douglas & Rowlinson)Douglas & Rowlinson)
……and treating her and treating her as an individualas an individual
……increases annual increases annual milk yield by ~500 milk yield by ~500 pintspints
Leadership StylesLeadership Styles
The courageous leader – stand The courageous leader – stand up, speak out and do what is up, speak out and do what is right right
Levels of LeadershipLevels of Leadership
PositionPosition – people follow because they – people follow because they have tohave to
RelationshipsRelationships - people follow because - people follow because they like youthey like you
RespectRespect - people follow because of - people follow because of what you representwhat you represent
Leadership Leadership should be should be founded on founded on integrity and integrity and moral valuesmoral values
Be yourselfBe yourself
ACP-360ACP-360
15 Questions of Patients15 Questions of Patients 6 Ratings6 Ratings
1 – Very low1 – Very low
2 – Low2 – Low
3 – Moderately Low3 – Moderately Low
4 – Moderately High4 – Moderately High
5 – High5 – High
6 – Very High6 – Very High
Patient FeedbackPatient Feedback
ACP-360ACP-360
Service User RatingService User Rating
Friendly & easy to approachFriendly & easy to approach 5.35.3
Listens wellListens well 5.35.3
Provides useful informationProvides useful information 5.15.1
Warm, genuine & understandingWarm, genuine & understanding 5.35.3
Shows respect for meShows respect for me 5.35.3
Always values my opinionAlways values my opinion 5.15.1
Remains calm under pressureRemains calm under pressure 5.15.1
1,457 Psychiatrists, 31,357 Patients. Average Score 5.21,457 Psychiatrists, 31,357 Patients. Average Score 5.2
Clinical Effectiveness: Clinical Effectiveness: How Good are our Treatments?How Good are our Treatments?
College LeadershipCollege Leadership
When patients should by seen by When patients should by seen by a psychiatrista psychiatrist
Cost effectiveness and value of a Cost effectiveness and value of a psychiatristpsychiatrist
Number of inpatient bedsNumber of inpatient beds