Leadership Development in the 2020 Workplace
-
Upload
human-capital-media -
Category
Business
-
view
108 -
download
1
description
Transcript of Leadership Development in the 2020 Workplace
You can listen to today’s webinar using your computer’s speakers or you may dial into the teleconference.
If you would like to join the teleconference, please dial 1.866.469.3239 and enter access code: xxx xxx xx.
You will be on music hold until the seminar begins.
Leadership Development in the 2020 Workplace
#CLOwebinar
Speaker: Jeanne C. MeisterFounding PartnerFuture Workplace
Moderator: Mike Prokopeak,
Vice President, Editorial Director,
Chief Learning Officer Magazine
Leadership Development in the 2020 Workplace
#CLOwebinar
• Q&A– Click on the Q&A icon on
your floating toolbar in the bottom right corner.
– Type in your question in the space at the bottom.
– Click on “Send.”
Tools You Can Use
#CLOwebinar
Tools You Can Use
• Polling– Polling question will
appear in the “Polling” panel.
– Select your response and click on “Submit.”
#CLOwebinar
Mike ProkopeakVice President, Editorial DirectorChief Learning Officer magazine
Leadership Development in the 2020 Workplace
#CLOwebinar
Jeanne C. MeisterFounding PartnerFuture Workplace
#CLOwebinar
Leadership Development in the 2020 Workplace
Copyright, 2010 Future Workplace
Leadership Development In The 2020 Workplace
Jeanne MeisterPartner, Future Workplace
Future [email protected]
Sponsored by Blackboard
For more information, please email [email protected] or call 888-719-6123
Copyright, 2010 Future Workplace
Available Now on Amazon
Research Conducted:2,200 Panel of Working Adults
Segmented By GenerationSurvey of 300 Leaders of HR/Talent
Management50 plus Personal Interviews
Buy On: 800CEOREAD
http://800ceoread.com/book/show/9780061763274-The_2020_Workplace
Leadership Development In The 2020 Workplace
Copyright, 2010 Future Workplace
AGENDA1. Three Trends In The 2020 Workplace
2. Impact On Leadership Development &
3. What Are Forward Thinking Companies Doing?
4. What Can You Do Now?
Copyright, 2010 Future Workplace
1880
1980
19902010
Industrial Revolution
Computer Revolution
Internet Revolution
Information Revolution
ParticipativeRevolution
Revolutions are happening faster and faster.
“The information revolution will empower individuals and democratize everything…” – - Steve Jobs, Apple
2020
Copyright, 2010 Future Workplace
Three Trends:
Globalization
Demographics
Social Technologies
BY 2020: global access to markets and talent will reshape business
BY 2020: five generations will be working side-by-side in organizations
BY 2020: social media will connect employees, customers, and partners for immediate communication
Copyright, 2010 Future Workplace
GLOBALIZATIONFinancial Times Top Fifteen Country Headquarter in the Global 500 Locations over the last 3 years.
Country 2005 2006 2007 2008 2009United States 219 197 184 169 181
Japan 43 60 49 39 49
UK 33 36 41 35 32
China 8 11 16 35 43
Canada 22 22 23 24 27
France 28 30 32 31 23
Germany 19 19 20 22 20
Australia 8 8 11 11 14
Spain 9 8 12 14 13
India 5 4 8 13 10
Switzerland 12 11 12 12 10
Brazil 5 8 7 11 9
Netherlands 9 8 10 8 8
Italy 12 11 8 7 7
Russia 4 8 8 13 6
2005 to 2009 change
17%
18%
438%
100%
75%
80%
42%
Globalization Changes the WorldTop 15 Changes for Headquarter Offices
Globalization
Copyright, 2010 Future Workplace
IBM: Building Global CitizenshipSkills With Corporate Service Corps
Globalization
Copyright, 2010 Future Workplace
In 2009 500 CSC Participants Went to 12 Countries IBM Designated as High Growth Brazil China Egypt Ghana India
Malaysia
Nigeria Philippines Romania TurkeyVietnam South Africa
Globalization
Copyright, 2010 Future Workplace
Will there really be five generations in the workplace?
15
Copyright, 2010 Future Workplace
Copyright, 2010 Future Workplace
QUICK POLL: What Generation Are You?
Traditionalists Born: prior to 1946
Baby Boomers Born: 1946-1964
Generation X Born: 1965-1976
Millennials Born: 1977-1997
Demographics
Copyright, 2010 Future Workplace
TR
AD
ITIO
NA
LIS
TS
BA
BY
BO
OM
ER
S
GE
NE
RA
TIO
N
X
MIL
LEN
NIA
LS
GE
N 2
020
>1946 >1964 >1976 >1997 1997 - ?
90m
70m
50m
30m
10m
??
?
Working side by side in 20205
GE
NE
RA
TIO
NS
Demographics
© 2010, Future Workplace
Copyright, 2010 Future Workplace
Today
Baby Boomers
Generation X
Millennials
Generation 2020
0% 20% 40% 60%
Traditionalists
22%
0
38% -7%
36%
4% -4%
58% vs 70%
• The median age in the US is 36.7 while in emerging markets…Median age: total: 26.3 years male: 25.3 years female: 27.3 years (2009 est.)
USA Emerging
Demographics
Copyright, 2010 Future Workplace
2020
Baby Boomers
Generation X
Millennials
Generation 2020
0% 20% 40% 60%
Traditionalists
20%
22% -9%
50% +6%
1
7% +6%
Demographics
© 2010, Future Workplace
Copyright, 2010 Future Workplace
In Just Two Years …
20
Demographics
Copyright, 2010 Future Workplace
Email Is So Yesterday
04/10/2023 21
Demographics
Copyright, 2010 Future Workplace
Diverse Communication Needs
Traditionalists Baby Boomers Generation X Millennials
Communication Style Formal
Guarded through hierarchical
channels
Hub & Spoke through specific
channels
Hyper Connected, transparent, Eye-
catching; fun
Delivery
Detailed; prose-style writing, prefer
print, f-2-f
Chunk it down but give me everything,
print, f-2-f and some online
Online, some f-2-f, games,
Wired, Seamlessly connected, In
Constant Search & Find Mode
Context
Relevance to my security; historical
perspective
Relevance to the bottom line and my
rewards
Relevance to what matters to
me
Relevance to now, today and my role
Problem-Solving HierarchicalAccept
Traditionalists “hierarchy”
Independent, self-Reliant
Collaborative, Rarely Individually
Peer/Manager Feedback Annual & formal
Annual or Biennial, Less Formal
Monthly or Weekly
Immediate, On-Demand, Constant need for mentoring
& coaching
Decision Making
Formal and Go through proper
channels
Self-Made, Inform The Team
Involve The TeamSeek Input &
Agreement From one’s “network”
Frequency Of Communication
In digestible amounts
As needed Whenever Constant
Demographics
Copyright, 2010 Future Workplace
(Note social Learning is defined as learning that leverages a host of social media tools inside the enterprise such as an internal social network, blogs, wiki’s, online video sharing, threaded discussions)
Yes No Yes In 2012 Want To But Trying To Get Buy-In
QUICK POLL: Is Your Organization Piloting Social Learning In 2011?
Demographics
Copyright, 2010 Future Workplace
9% 87%
Predicted over next three years, they would
likely use Web 2.0 in learning function
Web 2.0 playing a major role in
learning function
2008 2011
Creating Connecting Collaborating Reacting Organization Acceleration
BlogsUser Gen
Podcasting
Soc NetsVirtual
Online Comp
WikiOpen Source
Basecamp
CrowdsourceRSS
Widget
ForumsRatingsReviews
TaggingMashUps
UniqueSearch
Web 2.0 Relationship Model“Groundswell”
Social Technologies
Copyright, 2010 Future Workplace
5 Top Benefits (Increased)
CollaborationPeer-to-peer learningKnowledge sharingProductivityMeet Development Needs
Benefits & Barriers Of Social Learning(Based Upon Social Learning Boot Camp Attendees & Consulting Clients)
5 Top BarriersConfidential LeaksConfusion on UsageLack Of Client Understanding Decreased ProductivityPass Along Wrong Data
Social Technologies
Copyright, 2010 Future Workplace
www.socialmediagovernance.com Social Technologies
Copyright, 2010 Future Workplace
Inability to rapidly develop skills to address current/future business
needs Lack of leadership capabilities Employee skills not aligned with current organizational priorities Inability to collaborate/share knowledge across the organization Inability to attract qualified candidates Inability to build an engaged/motivated workforce Unable to deploy/realign resources against new opportunities Inability to retain key employees Labor costs higher than competitors Difficulty in modifying staffing levels due to local labor regulations
Social Technologies
QUICK POLL: What Do You See As Top Three Workforce Related Issues Facing Your Company
Copyright, 2010 Future Workplace
Growing Importance Of Leadership Development
Social Technologies
Copyright, 2010 Future Workplace
Think About This As You Explore Leadership 2020
5 Generations In The Workplace % Employees Work Outside Of USA % of Employees Have A Remote Manager % of Employees Are with Current Employer Under 5
Years % Of Employees Report To A Leader From A Different
Generation #1 Reason Employees Leave Their Job Is A Poor
Relationship with Their Immediate Manager
Social Technologies
Copyright, 2010 Future Workplace
Leadership 2020 Model: Being This Kind of Leader… Requires These Management Behaviors
Collaborative Mind-set
• Inclusive decision making• Genuine solicitation of feedback
Developer of People
• Mentors and coaches team• Provides straight feedback
Digitally Confident
• Uses technology to connect to customers and employees
Global Citizen
• Has a diverse mind--set• Prioritizes social responsibility
Anticipates and Builds for the Future
• Builds accountability across levels• Champions innovation
Copyright, 2010 Future Workplace 31
Collaborative Mindset
“Being a successful collaborative leader is
about delivering results across boundaries.”
David Archer & Alex Cameron
Copyright, 2010 Future Workplace
uCern - Realize the Potential of the Network…
uCern is…- Cerner’s collaboration network for associates,
clients, and partners where healthcare and IT intersect
uCern has…- Discussions, blogs, videos, wiki
documentation, and social networking
uCern’s vision…- Leverage mass collaboration to reduce time
between DISCOVERY and ADOPTION
uCern Member Organizations
Current Stats:• Over 4,250 communities covering every topic our clients
and associates care about• Over 26,000 members including over 18,000 clients• 3601 Videos , 99,096 Discussions 45,448 Documents,
112,816 Wiki pages
Current Stats:• Over 4,250 communities covering every topic our clients
and associates care about• Over 26,000 members including over 18,000 clients• 3601 Videos , 99,096 Discussions 45,448 Documents,
112,816 Wiki pages
Copyright, 2010 Future Workplace 33
Developer Of People
“People development is directed at employee, team & community”Brian Schipper, SVP HR, Cisco
Copyright, 2010 Future Workplace
Developer Of People: Cisco: CCMP
Self, Team, Community Focus Training, Activities, Assessments, Points based Leverage Quad technology platform Integrated solution to support other corporate initiatives;
Rewards, Talent Connection, Collaboration
Copyright, 2010 Future Workplace 35
Digitally Confident
1) Digitally proficient with technology: computer, blackberry w/ Bluetooth, web casts, Twitter, Yammer, FourSquare etc.
2) Leveraging the speed of technology to generate growth (ie: shorter period of time for great ideas to spread like a virus)
3) Utilizes and leverage social networks (Facebook LinkedIn, Twitter, Yammer, )
• Leverages technology to accelerate speed of decision making and business impact
Copyright, 2010 Future Workplace 36
Digitally Confident
Web 2.0 usage
Study of 743 Companies who say they will leverage the web for learning & development
9% use the web today
87% will use by 2011
Copyright, 2010 Future Workplace 37
Global Citizenship • Global citizenship: Understand
how to conduct business in a
foreign country, develop an
increased cultural intelligence
and a deeper appreciation of
relationships between
business & society, as defined
in The 2020 Workplace:
How Innovative Companies
Attract, Develop & Keep
Tomorrow’s Employees
Today
Copyright, 2010 Future Workplace
Build A Global Mindset: www.globesmart.com
38
Copyright, 2010 Future Workplace
http://www.cisco.com/en/US/solutions/ns669/images/tps_3000_large.jpg
Champion Innovative Thinking :A Cisco TelePresence Meeting
Copyright, 2010 Future Workplace
Yes, Likely Now Yes, In Five Years Never
QUICK POLL: How Likely Do You Think It Is That Leaders Will Be Rated On A Tool Like YELP?
Copyright, 2010 Future Workplace
Every Person Will Have a Reputation Score …
starting with leaders
www.futureworkplace.com 4104/10/2023
Copyright, 2010 Future Workplace
Who Would You Rather Work For? Now You Can Rate Your Peers
Copyright, 2010 Future Workplace
What Can You Do NOW?
Understand Trends Clarify Implications To Your Markets Identify Next Practice Benchmarks Build & Recruit For Leadership Competencies 2020 Introduce social tools in pilots and low-risk situations Get to know some Millennials! Consider reverse
mentoring with one. Review your HR programs for Millennial friendliness. Open up to allow peer-to-peer feedback
Copyright, 2010 Future Workplace
Social Learning Boot CampDetails at www.sociallearningbootcamp.com
The Social Learning Boot Camp, March 7-9, 2011- An Executive Education Programme Taken Directly From Chapter 6: Of The 2020
Workplace book- Partner Is IESE Business School,165 West 57th Street, New York, NY
- Experience and use the iPad during the workshop- Learn from peers and subject matter experts what works in
re-inventing Learning & Development- Build a business plan for a Social Learning Pilot- Be Part Of An On-going Community Of Organizations Re-
Inventing Learning & Development
- Email Us: [email protected]
Copyright, 2010 Future Workplace
Let’s Continue the Dialogue…Jeanne [email protected]@jcmeister
www.futureworkplace.com www.2020workplace.com/bloghttp://www.facebook.com/the2020workplacehttp://www.sociallearningbootcamp.com
Sponsored by Blackboard
For more information, please email [email protected] or call 888-719-6123
Question & Answer
#CLOwebinar
Jeanne C. MeisterFounding PartnerFuture Workplace
Join Our Next CLO Webinar!
Thursday, March 10, 2010
Improve Employee Engagement by Maximizing Your Learning Investment
CLO Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
Register at www.clomedia.com/events
Join the CLO Network: http://network.clomedia.com/
#CLOwebinar