Leadership culture Development
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Transcript of Leadership culture Development
2
MTS TODAY
> 100 mln clients
6 countries
70,000 employees
TOP-3 best employers
85% vacancies are
closed by internal
candidates
TOP-10 best
companies for leaders
in Russia (2014)
3
Russia today
146 mln people
9 time zones
19 mln live in Moscow region
9 hrs!
3
167.6% telecom penetration
6 6
Dependency
Proactive
Communication Silos
Engagement
People
Speed
Quality
Clear
leadership Aligned
Defined
responsibility
Strong sides Develop
Finalized strong aspects and
future development
8
Whom would you choose as the BEST
friend?
1 2 3
Emotional Intellect, MBTI self awareness, understanding others,
communication and motivation enhancement
Develop a coaching culture.
Managers coach their teams
Adaptability
Set up an
effective team
Creative
thinking
Learning
Agility
Effective
decision taking
Negotiation
skills
Strategic vision
Result
Oriented
12
13
E-learning potential
iMBA:
9 month, webinars based,
10 modules, 200
participants, home works,
tests, peer2peer learning
HR Academy:
develop HR teams
transform to the HR BP
On-line conferences:
HR conference.
Best practices
For clients and partners
14
Meetings with people from
other industries: doctors,
firefighters, paraolimpic champions, etc
«Out of business» development
Life styles CLUBS: Women in
business, Book-lovers, Story telling,
English club, Creativity boosters,
Theater, etc
Self development via training
others: managers run trainings on
leadership, finance, innovations (~200
managers, 10 000 employees participated)
Mentors and corporate coaches to develop others and unleash the
potential
15
Learning Engagement
Peer2Peer:
VIDEO, WEBINARS
Lifestyle topics
Knowledge sharing
STAR groups:
Choose a topic to improve
Brainstorm ideas
Approve with business
Implement
IDEA Factory:
Offer improvement or
innovation
$40mln profit
Contents:
BIG DATA
Service improvement
Online tools for B2C
Projects: obligatory in all leadership programs. VPs
participate at the final defense.
16
Train high school students: MOBILY SAVVY how tech your
parents use on-line technologies
Social responsibility activities
EDU centers for 50+: How
to use computers, internet, useful
apps for seniors
Brand Ambassadors: employee trainings to do posts
in social networks
Secure internet for kids: internet security and safety for
kids and parents
23
Development is
available for every out
of 70 000 employees
48,000 went through in-
class training
74,000 online trainings
+14pp factor training in
engagement ‘14 vs ’13
24
THANK YOU
Oxana Kukharchuk Director Corporate University, MTS [email protected]
YOU know that
you CAN