Leadership capability

1Digital Capability Framework

‣ICT proficiency = core skills

‣Information, media and data literacy = critical use

‣Creation, scholarship and innovation = creative production

‣Communication, collaboration and participation

‣Learning and self-development

‣Identity and well-being

2Digital Capability Framework

These capabilities have been mapped against two elements of digital leadership:

• Being an effective digital leader/manager (personal/professional development)

• Leading/ managing an effective digital organisation or part of an organisation(organisational development)

3Digital Capability FrameworkICT proficiency: core skills

Being an effective digital leader/manager (personal/professional development)

Adopt and adapt digital devices, services and applications to meet your professional needs.Use digital applications/ services to manage time and tasks.Stay up to date with organisational systems. Know how to find work-arounds, switch devices/services/applications and recover from technical failures.Model confident use of digital technologies to others.

Leading/ managing an effective digital organisation or part of an organisation(organisational development)

Develop and communicate a strategy for digital technologies.Identify emerging technologies, opportunities and threats relevant to the organisation.Embed these into other strategies for which you are responsible.(Work with specialists to) assess IT needs of the organisation.(Work with specialists to) scope, procure, adapt/develop and implement robust IT systems.Establish IT policies and processes.Lead, enable or advocate for digital change initiatives. Negotiate and implement strategic plans.(Specialist: Lead IT services and initiatives)

4Digital Capability FrameworkInformation, media and data literacy: critical use


Scope, search, find, review/ evaluate, manage and share information relevant to your organisation and role.Use digital systems and services to access organisational data.Use organisational data effectively to support planning and decision making.Use digital media persuasively to communicate within and beyond the organisation e.g. via presentations, online reports, data visualisations, digital audio and video.


Develop strategies for managing content across the organisation.Establish processes for gathering, managing, analysing and using organisational data.Develop a protocol for the safe, ethical use of personal digital data by the organisation (e.g. in learner analytics)Establish protocols for information and data governance and compliance.(Specialist: Lead library (services) ; lead data, content and information services/initiatives)Help develop a strategy for digital communication at organisational level.(Specialist: Lead digital media services or departments)

5Digital Capability FrameworkCreation, scholarship and innovation: creative production


Lead or create opportunities for organisational research using digital tools and data.Use the outcomes of organisational research for decision making.Lead organisational change initiatives.Model a creative, innovative approach to digital challenges and opportunities.


Develop a strategy for innovation across the organisation.Build an risk-tolerant, innovative culture.Lead and enable change initiatives.Build an evidence base for organisational decisions.(Specialist: Lead research teams or centres with an awareness of the role of digital technologies in the research process)

6Digital Capability FrameworkCommunication, collaboration and participation


Lead, influence and participate in online communities of practice related to your role.Build personal networks via e.g. twitter, LinkedIn.


Use digital networks to:• Build strategic partnerships• Lead / manage consortia• Lead / manage projects• Lead / manage people• Lead and manage organisations(Specialist: Lead public engagement teams with an awareness of the role digital technology plays in engagement; lead careers/ employability teams (employer- facing)).

7Digital Capability FrameworkLearning and self-development


Plan for and undertake your own learning/professional development.Share expertise via online communities of learning/practice.


Develop a strategy for e-learning and support its implementation in departments and services.Develop a strategy for staff digital capability.Support, recognise and reward digital talent across the organisation.(Specialist: Lead curriculum teams; lead learning, staff and educational development services, with an awareness of the role digital technology plays in the learning/ teaching process; lead careers/employability teams (student-facing))

8Digital Capability FrameworkDigital identity and wellbeing


Develop a coherent, effective online identity as a leader/manager.Contribute to creating a healthy place to work with digital technologiesContribute to developing inclusive practices with digital technology e.g. via accessible communications. Model good practice in minimising digital distraction/ overload and enabling a good work-life balance.Articulate personal values for technology use.


Develop a coherent organisational digital brand.(Specialist: Lead marketing teams with an awareness of the role digital technology plays in organisational branding).Develop a strategy for staff/student engagement in digital initiativesEnsure organisational health and safety policies cover digital issues.Ensure organisational access, inclusion and equality policies cover digital issues.(Specialist: Lead workplace initiatives; lead student experience initiatives; lead initiatives in access and inclusion, all with an awareness of the digital risks and opportunities)

Leadership capability

Education

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