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SUSTAINABLE DEVELOPMENT REPORT 2015

> Government and regulators

MOBILITYL EADERS IN

THE LEGAL AND REGULATORY FRAMEWORK WITHIN WHICH WE OPERATE IS REGULARLY EXAMINED FOR IMPACT ON IMPERIAL’S OPERATIONS.

Systems and control processes are designed and implemented to ensure compliance, and reports on compliance are made to the relevant board committees, noting any areas of concern and any rectification required.

In our engagement with government and regulatory bodies, our key concerns are:

> To stay abreast of legislative changes

> To maintain legal compliance

> To discuss issues of mutual concern, optimise opportunities and minimise risks of regulation and non-compliance

> To anticipate and assess potential policy and regulatory impact

> To share our industry expertise and contribute to policy formation

AND REGULATORS

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The divisions comply with all relevant regulations and, where relevant, systems are audited to ensure that we meet the requirements of the legislation in force. Where we believe legislation or regulations affecting us can be improved, we engage with the relevant government body through industry bodies such as the Retail Motor Association (RMA), the Independent Dealer Association (IDA), the Southern African Vehicle Rental and Leasing Association (SAVRALA), the South African Motor Body Repairers’ Association (SAMBRA), the National Automobile Association of South Africa (NAAMSA), the Road Freight Association (RFA) and the National Business Initiative (NBI).

Areas covered in these interactions include a range of issues relevant to our business. During the financial year, engagement covered areas such as road safety, where there is frequent and ongoing interaction with South African government departments and with the police through the Imperial Road Safety programme.

Engagement also took place on regulation affecting the financial services business, such as the Protection of Personal Information Act (POPI), Treating Customers Fairly (TCF) and the National Credit Act (NCA), as well as on the planned introduction of carbon tax legislation in South Africa.

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In our European operations, we participated extensively during the year in representations made by the sector in relation to minimum wage requirements for drivers in Germany, to ensure that new regulations reflect a practical approach for drivers operating transit routes through the country.

Our Logistics Africa division participated actively in public debate relating to issues of concern to the healthcare industry in Africa, see the case study examples alongside and overleaf.

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Imperial Health Services shared insights on the potential benefits of the harmonisation of drug regulations in Africa at the second Africa Pharmaceutical Summit and Exhibition, held in Accra, Ghana.

The summit aims to promote investment into, and build collaborative relationships within, the pharmaceutical industry across the public and private sectors. Issues discussed included regulatory harmony, counterfeit medications, local manufacture and private public partnerships.

Imperial’s interventions at the summit drew attention to the costs associated with the current lack of harmony in regulatory processes among African countries. As a result of inconsistencies in regulation, many drug companies are not registering medicines in African countries, and these products are then unavailable to patients in need. Regulatory harmony is a priority that has also

been identified by both the African Union and the World Health Organisation (WHO).

In a roadmap proposed by the African Union in 2014, the organisation prioritised regulatory harmonisation, and noted that the foundations needed to be laid for a single African regulatory agency. The WHO recently launched the African Medicines Registration Harmonisation Initiative with a range of global partners.

To support effective and harmonised regulation, Imperial Health Sciences is actively involved in the issue of counterfeit pharmaceuticals and serialisation. Imperial Health Services processes ensure that medicines entering African countries through its channels are genuine. It is also assisting companies to serialise their products, so that from the point of production to the point of usage, there is a chip, barcode or traceability measure to verify that the product is genuine and not counterfeit.

PROMOTING THE HARMONISATION OF DRUG REGULATIONS IN AFRICA

CASE STUDY

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During the year, Logistics Africa sponsored the second International ‘People that Deliver’ conference in Copenhagen, Denmark. The event was co-hosted by the United Nations Children’s Fund (UNICEF) and helps countries to plan, finance, develop, support and retain the workforces necessary for the effective, efficient and sustainable management of health supply chains.

The People that Deliver conference brought together over 150 supply chain professionals and health experts representing international development partners, governments and donors from 20 countries. It is one of the highest profile events focusing on human resources in healthcare, and is attended by the leading role players in healthcare supply chains, including benefactors, multi- nationals, implementing partners and the private sector.

Imperial Health Sciences contributed to the presentations and training sessions at the conference and facilitated workforce development sessions. It is a board member of the People that Deliver initiative.

The third annual People that Deliver conference will take place in 2016.

SUPPORTING DEBATE ON

THE EFFECTIVE AND EFFICIENT SUSTAINABLE MANAGEMENT OF HEALTH SUPPLY CHAINS

CASE STUDY

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INDUSTRY AND REGULATORY BODY

Industry Association

Holdsa position

on the governance

body

Participates in projects or

committees

Provides substantive

funding beyond routine

membership dues

Views Membership as strategic

Actuarial Society of South Africa N Y N Y

Associated Diesel Specialists (Worldwide Organisation) (ADS) N Y N Y

Afrikaanse Handelinstituut (AHI) N Y N Y

American Independent Automotive Aftermarket (AAIA) N Y N Y

Association for Savings and Investment South Africa N Y N Y

Association for Savings and Investments of South Africa (ASISA) N Y N Y

Association of Forwarding and Logistics NRW e.V. (VSL NRW) N Y N Y

Association of Motorcycle Importers and Distributors (AMID) N Y N Y

Association of Tankcleaning Companies Netherlands (ATCN) N Y N Y

Bundesverband Mergers & Acquisitions e.V., Friedberg N Y N Y

Bundesverband Selbsthilfe Körperbehinderter e.V N Y N Y

Business Against Crime N Y Y Y

Business Unity South Africa (BUSA) Y Y Y Y

Cape Town Chamber of Commerce N Y N Y

Chambers of Commerce and Industry (IHK) N Y N Y

Chartered Institute of Management Accountants (CIMA) N Y N Y

Consumer Goods Council of South Africa N Y N Y

Contractors Plant Hire Association N Y N Y

Council for Scientific and Industrial Research (CSIR) N Y N Y

Council of Supply Chain Management Professionals (CSCMP) N Y N Y

CTL Management Forum N Y N Y

Deutsche Verkehrswissenschaftliche Gesellschaft Rheinland e.V. (DVWG) N Y N Y

East and Central Europe Association (OMV) N Y N Y

Ethics Institute of South Africa N Y N Y

European Chemical Transport Association (ECTA) N Y N Y

European Petrochemical Association (EPCA) N Y N Y

FAIS Ombud N Y N Y

Federation of African Professional Staffing Organisations (APSO) N Y N Y

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Industry Association

Holdsa position

on the governance

body

Participates in projects or

committees

Provides substantive

funding beyond routine

membership dues

Views Membership as strategic

Finance Union (SASBO) N Y N Y

Financial Services Board (FSB) N Y N Y

Foreign Trade Association North Rhine Westphalia (AHV) N Y N Y

Franchise Association of South Africa (FASA) N Y N Y

German Asia-Pacific Business Association (OAV) N Y N Y

German Chamber of Commerce (AHK) N Y N Y

German Chemical Industry Association (VCI) N Y N Y

German Tank Cleaning Organisation (DVTI) N Y N Y

German-African Business Association N Y N Y

German-Chinese Business Association (DCW) N Y N Y

Gesellschaft für Produktionsmanagement e.V (GfPM) N Y N Y

Gesellschaft zur Förderung der Verkehrswissenschaft an der Universität zu Köln e.V. N Y N Y

Industrieverband Agrar (IVA) N Y N Y

Institute for Working at Height N Y N Y

Institute of Directors South Africa (IODSA) N Y N Y

Institute of Internal Auditors (IIA) N Y N Y

Institute of Risk Management South Africa (IRMSA) N Y N Y

Insurance Institute of Gauteng N Y N Y

Insurance Institute of South Africa N Y N Y

Johannesburg Chamber of Commerce and Industry N Y N Y

Life Offices Association (LOA) N Y N Y

Manufacturing/Engineering and Related CETA (MERSETA) N Y N Y

Maputo Corridor Logistics Initiative (MCLI) N Y N Y

Microdot Association of Southern Africa (MASA) N Y N Y

Motor Industries Workshop Association (MIWA) N Y N Y

Motor Industry Bargaining Council (MIBCO) N Y N Y

Motor Industry Ombudsman of South Africa (MOISA) N Y N Y

Motor Parts & Equipment association (MPEA) N Y N Y

National Automobile Dealers Association (NAAMSA) Y Y N Y

National Business Foundation (NBF) N Y N Y

National Business Initiative (NBI) N Y N Y

National Credit Regulator (NCR) N Y N Y

NEPAD Business Foundation N Y N Y

Polish Chamber of Foreign Trade N Y N Y

Rail Road Association of South Africa N Y N Y

Retail Motor Industry (RMI) N Y N Y

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Industry Association

Holdsa position

on the governance

body

Participates in projects or

committees

Provides substantive

funding beyond routine

membership dues

Views Membership as strategic

South African Alternative Energy Association N Y N Y

South African Association for the Conference Industry (SAACI) N Y N Y

South African Bus Operators Association (SABOA) N Y N Y

South African Diesel Fuel Injection Association (SADFIA) N Y N Y

South African Institute for Industrial Engineering N Y N Y

South African Institute of Chartered Accountants (SAICA) N Y N Y

South African Institute of Professional Accountants (SAIPA) N Y N Y

South African Insurance Association (SAIA) N Y N Y

South African Insurance Crime Bureau (SAICB) N Y N Y

South African Intermediaries Association N Y N Y

South African Motor Body Repairers Association (SAMBRA) N Y N Y

South African Reserve Bank (SARB) N Y N Y

South African Tourism Services Association (SATSA) N Y N Y

Steel and Engineering Industries Federation of South Africa (SEIFSA) N Y N Y

Supply Chain Council N Y N Y

The Association Materials Management, Purchasing and Logistics (BME) N Y N Y

The Association of German Freight Forwarders and Logistics Operators (DSLV) N Y N Y

The Chartered Institute of Logistics & Transport N Y N Y

The Deutsches Verkehrsforum (DVF) N Y N Y

The European Chemical Industry Council (CEFIC) N Y N Y

The European Freight and Logistics Leaders Forum (F & L) N Y N Y

The Federation of German Wholesale (BGA) N Y N Y

The Germanischer Lloyd SE (GL) N Y N Y

The Global Supply Chain Network (BVL) N Y N Y

The International Association of Auto Theft Investigators (IAATI) N Y N Y

The Lateinamerika Verein (LAV) N Y N Y

The Road Freight Association (RFA) Y Y Y Y

The Southern African Vehicle Rental and Leasing Association (SAVRALA) Y Y Y Y

Tourism Business Council of South Africa (TBCSA) N Y N Y

Transunion N Y N Y

Tsohle-Unicode N Y N Y

United States Tour Operators Association (USTOA) N Y N Y

Vehicle Security Association of South Africa (VESA) N Y N Y

Verband Deutscher Sicherheitsingenieure e. V., Wiesbaden (VDSI) N Y N Y

Verband Österreichischer Tank und Siloreinigungsanlagen (VÖTS) N Y N Y

Verein der Förderer und Absolventen der DAV e.V., Bremen N Y N Y