Lead Generation Strategy
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Transcript of Lead Generation Strategy
Empowering Lead Generation
13th October 2009 - a4u Expo
Alain Desmier – LeadPoint
Andy Rosser – Leadbay
Luke Ashworth – Netbasic
Nick Chapman - LeadPoint
Introduction Formed in 2004 in Santa Monica, Los Angeles Founded by Marc Diana (co-founder of
Lowermybills.com) and Per Pettersen (founder of Commission Junction)
Backed by leading VC Redpoint Ventures Over 75 professionals in 3 offices worldwide
History
LeadPoint UK UK operation opened in 2006 Launched by Nick Chapman (former Business
Development Director, advertising.com) Over 2,500 clients across a number of verticals
including insurance, loans, beauty and cosmetics, investments
4th fastest growing digital media company in Europe - 2009 GP Bullhound Media Momentum awards
CONFIDENTIAL
What is Premium Lead Generation?• In a recent white paper, the IAB have defined three types of “lead generation” –
premium lead generation, incentivised lead generation and co-registration
• Premium Lead Generation IS
• Real time
• Opt-in/Express Consent
• Unincentivised
• Detailed Consumer information
• Premium Lead Generation is NOT
• A name and contact number
• “Click here to win an i-pod”
• Old list of contacts – e.g. CCJ register
• Co-registration path
How are Premium Leads generated? Marketing drives traffic to our partners’ websites : search/display and email
Websites focus on consumer experience : content-rich, clear, informative
Consumers actively request to be contacted about product/service
How are Premium Leads generated?
How are Premium Leads generated?
• Data capture form - posts data into the LeadPoint proprietary online system in real-time
• Lead matched with buyer and consumer information delivered to buyer in real-time
• Consumer directed to “Thank You” page informing them who will be contacting them
• Consumer also receives information via email
• Consumer facing SecureRights brand enables consumers to opt out of marketplace post submission
CONFIDENTIAL
Working with a Lead Generation Network
Turnkey solution for managing and monitoring acomprehensive lead generation campaign with real time reporting
LeadPoint technology provides real-time validation, filtering and lead delivery
Custom delivery of leads direct into a CRM, dialler, lead management software
Advanced Feedback allows for ongoing improvements to Lead Quality
Use LeadPoint sellers/buyers or load in your own
CONFIDENTIAL 8
The LeadPoint Platform
LEADPOINT PLATFORM
Data Validation
Quality Control
De-duping
LP Market sourceMix of Search, Email & Banner / Display
Your SourcesAffiliate lead sourcePure Search Email/Banner/ Display
Live DeliveryAll sources on separate XML feeds
Your Server /
CRM
Auto Feedback loop-Return Invalids
- Optimise campaigns
10 Lead Generation Takeaway Tips
1. Don’t spend what you can’t measure.
2. The perfect fit.
3. Outsourced vs. In-house.
4. Share your expectations.
5. To incentivise or not to incentivise.
6. Squeeze it in.
7. Be honest.
8. Test, test and test again.
9. Be on top of it.
10. Feedback is essential.
Questions?
Luke Ashworth Luke Ashworth started Netbasic in 2003 and has driven their spectacular growth ever started Netbasic in 2003 and has driven their spectacular growth ever since – including being listed 3rd place in the Sunday Times Tech Track. Netbasic Ltd is since – including being listed 3rd place in the Sunday Times Tech Track. Netbasic Ltd is one of the UK’s leading lead generation companies. Our portfolio includes websites such one of the UK’s leading lead generation companies. Our portfolio includes websites such as as Protected.co.uk, , Trapped.co.uk and and Accepted.co.uk. We generate approximately . We generate approximately 20,000 financial leads each month across a range of areas including life insurance, debt 20,000 financial leads each month across a range of areas including life insurance, debt management, loans and mortgages.management, loans and mortgages.
Nick Chapman Nick Chapman is the founder of the UK Lead Point operation and since launch has is the founder of the UK Lead Point operation and since launch has been responsible for all aspects of the business. Key to the success to date has been been responsible for all aspects of the business. Key to the success to date has been promoting a flexible and hard working culture and putting in place a team of people that promoting a flexible and hard working culture and putting in place a team of people that care passionately about good quality lead generation and looking after customers. Prior care passionately about good quality lead generation and looking after customers. Prior to LeadPoint Nick served as Director of Business Development for Advertising.com to LeadPoint Nick served as Director of Business Development for Advertising.com Europe, where he helped to define the company’s overall strategy. He drove dramatic Europe, where he helped to define the company’s overall strategy. He drove dramatic financial growth in Europe where he launched Advertising.com’s affiliate, email and data financial growth in Europe where he launched Advertising.com’s affiliate, email and data share networks. share networks.
Andrew Rossser Andrew Rossser is an experienced marketeer with a broad mix of online and offline is an experienced marketeer with a broad mix of online and offline experience. He worked for several years for AXA Sun Life Direct, one of the largest experience. He worked for several years for AXA Sun Life Direct, one of the largest direct marketing business’s in financial services, as a Business Development Manager direct marketing business’s in financial services, as a Business Development Manager for corporate partners and then as Head of the Corporate Partner marketing team. for corporate partners and then as Head of the Corporate Partner marketing team. Andrew developed campaigns and strategies for many blue chip partners such as Abbey Andrew developed campaigns and strategies for many blue chip partners such as Abbey National and Nationwide, controlling a multi-million pound budget to deliver profit and National and Nationwide, controlling a multi-million pound budget to deliver profit and growth for the business. Over the last 3 years, Andrew has focused on affiliate growth for the business. Over the last 3 years, Andrew has focused on affiliate development for Leadbay, overseeing the acquisition of new partnerships and the development for Leadbay, overseeing the acquisition of new partnerships and the growth of existing ones. He also has responsibility for the Legal and Compliance aspects growth of existing ones. He also has responsibility for the Legal and Compliance aspects of the Leadbay operation to ensure that Leadbay works within the necessary regulatory of the Leadbay operation to ensure that Leadbay works within the necessary regulatory frameworksframeworks
The Panel
Empowering Lead Generation