HA405: Leadership and Ethics in Healthcare Kary Allyn Green, MBA (HOM)
Lcm Mba Ethics
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Transcript of Lcm Mba Ethics
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ETHICS AND HRM
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ETHICS, MORALITY AND VALUES
Ethics is the study of moralityMorals are the standards used to judgeright and wrongValues are the degree of conviction about
the way to conduct life
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CONVICTION
The degree of conviction to your values canbe described as primary, secondary, orperipheral Primary core values, unchanging
Secondary Important, but changeableoccasionally Peripheral Values that are known but not
lived by
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HOW DO WE GET VALUES?
Parents, family and friendsExperiencesThe environment (media, education)
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CONFLICT OF VALUES
Dramatic outcomes can occurwhen individuals and groups holdconflicting core values:
Religious wars Business scandals Crime
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ENVIRONMENTAL FACTORS
Over the last decade, ethical scandalsin business have been on the rise: Enron WorldCom Tyco Health South
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HOW TO STOP UNETHICALBEHAVIOR
A combination of external regulationsand compliance programs andvoluntary corporate ethics programsis the most effective way to combatinappropriate corporate behavior(Trevino, Weaver, Gibson, & Toffler,1999).
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EXTERNAL REGULATIONS
Sarbanes-Oxley Act (SOX) Requires CEOs and CFOs to sign
statements making them personallyresponsible for the accuracy of the quarterly
financial statements Knowingly misrepresenting the financialsopens them up to punishments includingfines and jail time
Protection for whistleblowers
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OTHER EXTERNAL REGULATIONS
Other external regulations includeregulations related to: Minimum wage Overtime compensation Discrimination Health and Safety Privacy
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ORGANIZATIONAL RESPONSES
Codes of ethics including: Explicit standards of rules to be followed Corporate values statements
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EXPLICIT STANDARDS
Explicit standards defineprecisely acceptable andunacceptable conduct such as
accepting gifts and the amountallowable
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CORPORATE VALUES STATEMENTS
Describes the core values thecompany wants its employees toexhibit including:
How employees are to treat oneanother How employees are to treat
customers and stockholders
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EFFECTIVE VALUES STATEMENTS
Must come from the top with the CEO beingdirectly involved in its developmentTop management must actively disseminatethe values statement and then live by itT
he values statement must be focused
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HR RESPONSES
Conduct surveys to determine: What behaviors are routinely being
rewarded and reinforced What values and attitudes are
prevalent How strong the pressure to engage in
misconduct is
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HR RESPONSES CONTINUED
Take steps to eliminate anddiscourage reasons formisbehavior and introduce and
encourage reasons to behaveethically
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HR RESPONSES CONTINUED
Develop an appraisal system thatrewards individuals for ethicalbehaviors and punishes those whoact unethically
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HR RESPONSES CONTINUED
HR can use its expertise tocommunicate with theworkforce to get out theethical message
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COSTS OF CORPORATEETHICS VIOLATIONS
$7 trillion in stock marketlossesLoss of jobs and retirement
savings by employees
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COSTS OF CORPORATEETHICS PROGRAMS
Costs of implementing andmaintaining compliance tocreate an ethical businessenvironment
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HUMAN COSTS
Unethical business environmentscan: Demotivate individuals Make good employees leave the
company Attract unethical employees Lead to the lack of trust by the
employees for the company
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ETHICS EFFECTIVENESS QUICK-TEST
Ethics Effectiveness Quick-Testasks eight questions about twelvedifferent areas that can help to
increase the ethical effectivenessin an organization
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GUIDELINES FOR FOSTERINGAN ETHICAL CULTURE
Have a well developed policy andprocedures manualEnforce policiesReward compliance
Recruit ethical employeesCreate a division to oversee ethics
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CONCLUSION
Whenever you are required tomake a difficult decision,especially one that is ethically
challenging, select an option thatyou would be comfortabledescribing to the nation on theevening news