LAYERS - Scaling up Technologies for Informal Workplace ... · Learning Layers – Scaling...

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LAYERS - Scaling up Technologies for Informal Workplace Learning Tobias Ley Tallinn University Center for Educational Technology [email protected] skype tobias_ley http://tobiasley.wordpress.com With Input by: Graham Attwell, Tor-Arne Bellika, John Cook, Ludger Deitmer, Michael Derntl, Pablo Franzolini, Ralf Klamma, Barbara Kump, Eveli Kuuse, Mart Laanpere, Teemu Leinonen, Stefanie Lindstaedt, Ronald Maier, Jukka Purma, John Sanders, Andreas Schmidt, Geoff Stead, Tamsin Treasure-Jones, Stefan Thalmann, Nicolas Weber, and others

Transcript of LAYERS - Scaling up Technologies for Informal Workplace ... · Learning Layers – Scaling...

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LAYERS - Scaling up Technologies for Informal Workplace Learning

Tobias Ley Tallinn University

Center for Educational Technology [email protected]

skype tobias_ley http://tobiasley.wordpress.com

With Input by: Graham Attwell, Tor-Arne Bellika, John Cook, Ludger Deitmer, Michael Derntl, Pablo Franzolini, Ralf Klamma, Barbara Kump, Eveli Kuuse, Mart Laanpere, Teemu Leinonen, Stefanie Lindstaedt, Ronald Maier, Jukka Purma, John Sanders, Andreas Schmidt, Geoff Stead, Tamsin Treasure-Jones, Stefan Thalmann, Nicolas Weber, and others

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Informal Learning at the Workplace – a Dilemma

• eLearning for Workplace Learning follows traditional training models – Based on direct instruction, courses and transfer of face-

to-face interaction to onscreen interaction [Kraiger 2008] – Scales through reliance on standardized materials

• However, most learning (esp. in SMEs) is informal – Connected to work practices, multi-episodic, just-in time

[Hart 2011, Kooken 2009] – Passing on of skills between experienced workers [Attwell

& Baumgartl 2011] – Does not scale well beyond immediate context

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Informal Learning at the Workplace – a Dilemma

• There is now technology that potentially supports informal learning at the workplace – Contextualized and work-integrated learning systems

concentrate on large enterprises and computer-based workplaces [Lindstaedt et al. 2010]

– Social Software is in use in SMEs [Adelsberger et al., 2009; Stieglitz & Dang-Xuan, 2011; Stocker et al., 2008], but not systematically taken up as

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Informal Learning at the Workplace – a Dilemma

highly effective

individualized

contextualized

does not scale not persistent

few benefit motivating expensive

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How do you scale informal learning?

• Scaling Pedagogy • Scaling Learning Interactions

– Interactions with people, digital and physical artefacts

• Scaling Meaning Making • Scaling Technology • Scaling Take-up and Business

– Scaling in Regional Clusters

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Scaling Pedagogy

• Looking at Learning in Work Practices – [Eraut and Hirsch 2007, Maier 2009, Attwell 2003, Kooken

et al. 2009, Collin, 2006)]

• Unlock Peer Production – [Schmidt et al. 2009, Maier & Schmidt 2007]

• Scaffolding for Meaningful Learning – [Ley et al. 2010, Lindstaedt et al. 2010, Siadaty et al. 2010,

Pata, 2006]

• Scale through Regional Clusters – [Deitmer and Attwell 2000]

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Scaling Pedagogy

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Scaling Informal Learning Interaction

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Maturing

Interacting with People at the workplace Paul discovers a problem at the construction site with PLC equipment ...

Generating dynamic Learning Material The regional training center observes the Q&A and links it to their course material ...

Q: How to use PLC equipment …? • I have seen this before here … • Last time I did it, I … • Here is something helpful

Social Semantic Layer Emerging shared meaning,

giving context Energy Consumption

Lightning

X3-PVQ X3-PJC

X3-POZ PLC Equipment Instructional Taxonomy

• What is … • How to … • Example of …

Tutorial: How to Use PLC What is PLC How to use it? Examples Further Information Hot Questions and Answers

Work Practice Taxonomy • Installation • Testing • Operation

Peter

Paul

Mary

Interacting in the Physical Workplace Physical workplace is equipped with QR tags, learning materials are delivered just in time ...

A list of helpful resources • Tutorials: How to use … • Persons: Peter, Mary, … • Work Practice: Installation,.. • Concepts: PLC, Lightning • Q&A: …,

Scaling informal learning in the regional building and construction ecosystem

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Scaling Meaning Making

• Meaning Making happens in interaction of participation and reification in a Community Setting – Participation: Personal exchange – Reified objects: Shared tools, models, vocabulary, ...

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Scaling Meaning Making

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Scaling Technology

• Embedding use of Technology into work practices – Internet of Things paradigm at the workplace (RFID and QR tags,

embedded sensors) • Using technology that is available

– Mobile and personal tools, QR tags – Focus on browser-based user interfaces (HTML5)

• A flexible, configurable, decentralized and federated infrastructure – Cloud computing – Extensible Messaging and Presence Protocol (XMPP) [Saint-

Andre 2004] as an open protocol for real-time bi-directional communication and awareness

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Scaling Business Application

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The Project

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Learning Layers are flexible, modular and shared views on top of existing digital and physical spaces. They allow for integrating working and learning, for scaffolding digital and physical interactions, for easy reuse and repurposing, and for emerging shared meaning.

Learning Layers – Scaling Technologies for Informal Learning

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Project Consortium

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Basiskarte: digitale-europakarte.de

Project Coordination

Technology Research

Regional Application Clusters

Scaling Partners

Technology Partners

Health Care – Leeds

Construction & Building – Bremen

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http://learning-layers.eu

Tobias Ley Tallinn University

Center for Educational Technology [email protected]

skype tobias_ley http://tobiasley.wordpress.com

With Input by: Graham Attwell, Tor-Arne Bellika, John Cook, Ludger Deitmer, Michael Derntl, Pablo Franzolini, Ralf Klamma, Barbara Kump, Eveli Kuuse, Mart Laanpere, Teemu Leinonen, Stefanie Lindstaedt, Ronald Maier, Jukka Purma, John Sanders, Andreas Schmidt, Geoff Stead, Tamsin Treasure-Jones, Stefan Thalmann, Nicolas Weber, and others

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Scaling Business Application

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sustainable impact ???

increase the likelihood that SMEs adopt • securing economies-of-scale as well as

network effects of SMEs • Integration of learning within work processes • Co-creation and reuse of learning materials

à reduce costs for creating contents reduce barriers to engage and increase the likelihood that people accept the system • Use of everyday technologies (mobile

technologies and App Store) • Providing support for work processes • Provide qualification whilst working à reduce technology costs

reduce effort to assimilate Learning Layers in work organisations • Increase quality and productivity in SMEs • easy integration into organizational IT • Improve communication and collaboration in

and between SMEs

à reduce training costs (work-based learning)

Learning Layers – Scaling Technologies for Informal Learning