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Know First • Be First • Profit First Craig Rispin Business Futurist & Innovation Expert www.FutureTrendsGroup.com
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Law Australasia Bali Conference - Craig Rispin
Transcript of Law Australasia Bali Conference - Craig Rispin
Know First • Be First • Profit First
Craig RispinBusiness Futurist & Innovation Expert
www.FutureTrendsGroup.com
“The temptation of business is always to feed yesterday
and to starve tomorrow.”
- Dr. Peter Drucker
Year 1: Land Scaled to Population
Year 1500
Year 1900
Year 1960
Year 2000
Year 2050
Year 2300
People
Business Technology
Life SciencesWork/Life Shift A
cceleration
Age Gap
Education Re-Engineering
Global Mobility
Free Agency
End ofRetirement
Emerging Models
OutrageousOutsourcing
MarketingMegatrend
InnovationImperative
Speed & Size
Cloud Computing
Robots Rise
Coworking &Collaboration
Mobile Madness
SecurityScare
Big Data
Accelerating:Change, Customers & New Business Models
Karl Fisch - Educational Futurist
Discuss with a Partner:
What Did You Find Most Surprising in the Video?
Did You Know?
Most of Those Facts are Out of Date...
“If change is happening on
the outside faster than on
the inside -the end is in
sight.”
-Jack Welch
Legal Futurist - Richard Susskind OBE“Legal institutions and lawyers are poised to change more radically over the next two decades than they have over the last two centuries. The future of legal service will be neither Grisham nor Rumpole.
Instead, it will be a world of virtual courts, Internet-based global legal businesses, online document production, commoditized service, legal process outsourcing, and web-based simulated practice.”
Legal Futurist - Richard Susskind OBE
Digital Customers
What’s the First and Last Thing She Does Everyday?
And Her Baby?
Is a Digital Native from Birth...
And Sally’s Granny?
Life Changing Device at 99 Years
And Sally’s Company?
Requires New Hires to Update Linkedin.com Profiles on Their First Day
She’s Tracking Her FitnessRe-Imagination of Health Awareness…
THEN…
Awareness Campaigns /Physician Visits
NOW…(Nike+ / Jawbone UP)
Always-On Tracking + Syncing + Analytics / Quantified Self
47
Digital Customers Like Digital Solutions
(and Personal Service Too)
High-Tech High-TouchCustomers
Good Customer Service =
Communicating and being accessible using methods that are currently embraced and relied upon by clients.
They are used to using social media with friends and family online.
The ClueTrain Manifesto:A powerful global conversation has begun.
Through the Internet, people are discovering and inventing new ways to share relevant knowledge with blinding speed.
As a direct result, people are getting smarter - and getting smarter faster than most companies.
New Business Models
1747 Pennsylvania Avenue, NW | Suite 200 | Washington, DC 20006 | 202.549.1200 www.clearspire.com
JANUARY 24, 2013 Published online at http://www.thomsonreuters.com
Breakingviews: Law Firms Face Real Disruption from Virtual Rival
U.S. law firms are facing real disruption from a virtual rival. Already under threat from pickier clients and cheaper alternatives, the profession now confronts Washington, D.C.-based Clearspire. Flat fees, salaried attorneys and online advice upend the traditional business model. This upstart's approach could be the way of the future. The last four years have been grim. Growth stalled, profits dipped and major practices like Dewey & LeBoeuf's collapsed. With overhead still bloated and customers demanding discounts, the future isn't necessarily looking much brighter. Billable hours slumped last year, according to a recent report by Citi Private Bank and Hildebrandt Consulting. The downturn did, however, inspire legal innovators. Do-it-yourself shops like LegalZoom, attorney networks like Rimon and rent-a-lawyer services including De Novo Legal all popped up. While they fill a niche, none will necessarily rattle old-school legal eagles as much as Clearspire. Launched in 2010 with about $5 million from its two founders and other backers, the firm promises top-quality advice for half the price. It keeps costs low by having lawyers - former partners from bigger, established firms - work from home. They're paid salaries instead of profit shares. And clients review documents online using software that virtually replicates an office. A separate arm handles administrative matters and pitches for new business. Clearspire says revenue increased 85 percent last year and is "well into seven figures." Expansion is also under way, with plans to hire up to 100 attorneys in each of the next five years in cities including San Francisco and Los Angeles.
It's an impressive track record, though too brief to make top firms sweat just yet. Few boards will be ready to entrust major lawsuits and transactions to anyone but the Cravaths and Skaddens of the world. The second tier, though, should take note. Beefing up online services, investing in cost-saving technology and outsourcing billing and other mundane matters are becoming prerequisites to stay competitive. Jettisoning brick-and-mortar offices and star partner rewards may be next. Clients will be the winners, but lawyers could benefit, too. The early success of firms like Clearspire suggests the future of practicing law could have a better tomorrow than gloomy practitioners expect. Washington, D.C.-based law firm Clearspire says it will announce on Feb. 1 the opening of new offices in San Francisco, Los Angeles, New York, Chicago and Atlanta and a plan for hiring up to 100 lawyers in each of the next five years. The firm, which opened in 2010, will maintain a conference room and a few desks at each location, but most of its attorneys will continue to work from home and practice law using proprietary on-line technology.
REYNOLDS HOLDING
THOMSON REUTERS
The profession now confronts Washington, D.C.-based Clearspire… This upstart’s approach could be the way of the future.
For additional information, please visit www.breakingviews.com
1747 Pennsylvania Avenue, NW | Suite 200 | Washington, DC 20006 | 202.549.1200www.clearspire.com
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Bargain briefs: Technology offers 50 ways to leave your lawyer
AUGUST 13, 2011 — PRINT EDITION http://www.economist.com/node/21525907
ALTERNATIVE LAW FIRMS
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Dr. of the Future:Practice 2.0
“Dr. Parkinson is perhaps the most prominent of the city’s 2.0 doctors, who
are rethinking the health care model along 21st-century lines.”
- The New York Times
Dr. Jay Parkinson on Huff Post
Teladoc
Teladoc
3 Out of 4 DoctorsAlready Have an
iDevice...
Their Patient Monitoring Device...
Ultra-Sensitive Electrical Biosensor Unlocks Potential for Instant Diagnostic Devices
Source: University of California, Santa Barbara April 17, 2012
Bio-Sensors Developing - Link to iDevices
Your mobile phone has
all of NASA in 1969. more computing power than
How Big is Mobile Today?
7B People in the World
6B Mobile Subscribers
1B 3G/LTE Subscribers
20
40
60
80
100
120
Q1 Q3 Q5 Q7 Q9 Q11 Q13 Q15 Q17 Q19
Quarters Since Launch
Su
bsc
rib
ers
(MM
)
iPhone + iTouch NTT docomo i-mode AOL Netscape
8
iPhone + iTouch vs. NTT docomo i-mode vs. AOL vs. Netscape UsersFirst 20 Quarters Since Launch
Note: *AOL subscribers data not available before CQ3:94; Netscape users limited to US only. Morgan Stanley Research estimates ~65MM+ netbooks have shipped in first 11 quarters since launch (10/07). Source: Company Reports , Morgan Stanley Research.
Data as of CQ3:10.
Desktop Internet
AOL*
v 2.0 Launched 9/94
Mobile Internet
NTT docomo i-mode
Launched 6/99
Mobile Internet
iPhone + iTouch + iPad
Launched 6/07
~120MM+
~32MM
~9MM
Desktop Internet
Netscape*
Launched 12/94
~27MM
Apple iPhone + iTouch + iPad Ramp – The Likes of Which We Haven’t Seen Before
20
40
60
80
100
Q1 Q3 Q5 Q7 Q9 Q11 Q13 Q15 Q17 Q19
Quarters Since Launch
Sub
scri
bers
(MM
)
iPhone + iTouch NTT docomo i-mode AOL Netscape
7
iPhone + iTouch vs. NTT docomo i-mode vs. AOL vs. Netscape UsersFirst 20 Quarters Since Launch
Note: *AOL subscribers data not available before CQ3:94; Netscape users limited to US only. Morgan Stanley Research estimates ~50MM netbooks have shipped in first 10 quarters since launch (10/07). Source: Company Reports , Morgan Stanley Research.
Desktop Internet
AOL*
v 2.0 Launched 9/94
Mobile Internet
NTT docomo i-mode
Launched 6/99
Mobile Internet
iPhone + iTouch
Launched 6/07
~85MM
~31MM
~8MM
Desktop Internet
Netscape*
Launched 12/94
~18MM
Mobile Internet Ramping Faster than Desktop Internet Did – Apple Leading Charge
380M
20
40
60
80
100
Q1 Q3 Q5 Q7 Q9 Q11 Q13 Q15 Q17 Q19
Quarters Since Launch
Sub
scri
bers
(MM
)
iPhone + iTouch NTT docomo i-mode AOL Netscape
7
iPhone + iTouch vs. NTT docomo i-mode vs. AOL vs. Netscape UsersFirst 20 Quarters Since Launch
Note: *AOL subscribers data not available before CQ3:94; Netscape users limited to US only. Morgan Stanley Research estimates ~50MM netbooks have shipped in first 10 quarters since launch (10/07). Source: Company Reports , Morgan Stanley Research.
Desktop Internet
AOL*
v 2.0 Launched 9/94
Mobile Internet
NTT docomo i-mode
Launched 6/99
Mobile Internet
iPhone + iTouch
Launched 6/07
~85MM
~31MM
~8MM
Desktop Internet
Netscape*
Launched 12/94
~18MM
Mobile Internet Ramping Faster than Desktop Internet Did – Apple Leading Charge
468M
25Real-world connectivity
Money
Access
Body
Engines
Metering
Control
Security
Friday, 13 May 2011
Partner Questions:
What’s your favorite mobile App and why?
If you could create an App that does anything what would it do?
What’s your mobile strategy in your organisation?
Big Data:Data Scientists & Info Strategists
Meet David McCandless:
What’s This a Chart of?
What’s This a Chart of?
It’s the Facebook Breakup Chart
eDiscovery:Predictive Coding,
Visualization
Cloud Computing
What is Cloud Computing?
“Cloud Computing isn’t really about technology - it’s
really about thinking of IT in a whole new way.”
10/1/13 NAB eyes big gains with cloud provider | The Australian
www.theaustralian.com.au/technology/nab-eyes-big-gains-with-cloud-provider/story-e6frganx-1226730224064 1/2
NAB eyes big gains with cloud provider
NATIONAL Australia Bank has marked its first foray into the "public cloud" arena withcomputing giant Amazon Web Services, which could save the bank millions of dollars in thelong run.
A public cloud is managed by a third-party service provider that also offers infrastructure such as
storage, which is hosted at its data centre.
Public cloud services are available to all and sundry over the internet;; conversely, a private cloud
resides within the confines of a company's firewall or security parameter and can only be accessed
by authorised personnel.
The bank shifted nab.com.au from an internal legacy set-up into the Amazon public cloud more
than a week ago, said NAB enterprise delivery general manager Thor Essman.
It moved its health billing system website HICAPS into Amazon's hands to test the service prior to
the nab.com.au switch.
All information on nab.com.au except that which required a logon would be hosted by Amazon at
its Sydney data centre, Mr Essman said. This meant customer account details would remain within
the bounds of NAB's local data centres.
As part of the move to Amazon, the bank reduced its publicly facing website from 10,000 pages to
2000 pages.
The project was less than 12 months in the making following a push to improve accessibility and
speed of nab.com.au.
Mr Essman said the bank wanted to give every customer, no matter where they were in the world,
access to NAB's website as if they were back in Melbourne. He said the bank wanted to give
customers the "same experience for a sub-two-second response time to access any information
about NAB that's publicly available like videos, FAQs, and interaction points".
Mr Essman said the combination of a trio of suppliers - Amazon, internet content delivery network
Akamai and Adobe Systems - had provided "great flexibility internally", coupled with cost savings
following the website refresh.
While the public elements of nab.com.au were hosted with Amazon, the content was distributed
across Akamai's 55,000 points of presence around the world. "It's as if it is hosted in 55,000
places," he said.
Mr Essman said NAB had saved nearly 250 per cent on technical operating costs and reduced
almost 90 per cent of all incoming internet traffic into NAB's data centres.
He could not provide specific figures for the savings, but last November Commonwealth Bank
chief information officer Michael Harte said the bank had saved tens of millions of dollars over a
year by using Amazon's services for testing and development.
With the revamp, updating nab.com.au was a faster and more efficient process, Mr Essman said.
THE AUSTRALIAN
FRAN FOO THE AUSTRALIAN OCTOBER 01, 2013 12:00AM
Cloud Computing Top AppsGoogle Apps (Worldclass Mail, Calendar, Docs, Sites)
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SquareSpace.com (Amazing Website Builder Including Hosting)
Evernote.com (Capture/Find Any Digital Files Instantly)
Onit.com (Smart Process Web Apps for Legal Matters)
CrashPlan.com (Offsite Backup Hosted in Aus)
AwayFind.com (Only Important Emails System)
Reqall.com (Use Your Voice to Remember Things)
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SWEET ADELAIDE is now available! Come taste today at both locations. Plus, JUNE is full of fantastic reasonsto celebrate!! A new release, newtasting room, and a grand opening!!
2005 Cabernet Sauvignon recieved a Silver from the
Seattle Wine Awards.....taste that award winning wine today!
We are now on FaceBook and Twitter. We started thinking about how
many great people drink our wines. We want to give you the chance to
join the fun and follow us there...go to the links on the right side of this
page and follow us there!
Que Sera, SYRAH!!!
The esteemed 2009 Seattle Wine Awards tasting Panel gave us an
"Outstanding" on our Estate Grown Syrah 2005 for their Grand Awards
of Excellence. Look for Stemilt Creek Winery to be featured in Seattle
Magazine!
Big News!!!
Our 04 Estate Cabernet Franc received a gold medal at the Dallas Wine
Competition (the 4th largest wine competition in the US--the other 3
are in Calif.)
* Wine Enthusiast gave us:
90 - 04 Estate Cab Franc
89 - 04 Estate Merlot
88 - 04 Estate Cabernet
88 - 04 Estate Stemilt Hill Red
When the personal passion of a family infuses theland, the results are notably delightful.
The heritage and zeal of the
Mathison family combined with the
distinctive climate of North Central
Washington creates a wine
experience that dances and lingers
on the tongue. Come enter in to a
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Here's a photographic slideshowthat I put together of E3. Enjoy!http://tinyurl.com/2b6klrdabout a day ago
Some video I shot of the newXbox 360.http://www.youtube.com/watch?v=F4SvWQA5KlU&feature=youtube_gdataabout a day ago
Halo Reach demo going on now atthe Microsoft event.http://yfrog.com/e4cojjabout a day ago
In this video: The Paranormal Report #19
© 2009 CLAYTON MORRIS, ALL RIGHTS RESERVED. POWERED BY SQUARESPACE — USE CODE CLAYTON FOR A FREE TRIAL AND 10% OFF!
Evernote.com - Store/Sync Files+OCR
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Onit Apps for Legal
Are a of the cost compared to traditional enterprise systems.
fraction
5 min
In minutes you can start using one of our 10 pre-configured Onit Apps for Legal.
5
In minutes you can completely define and deliver a new custom Onit App to automate processes with the Onit Apps for Legal.
60min
60
Solves legal and business problems.
150+
Processed billion transactions in the last 6 months.
>$2>$2 billion
30min
In minutes you can configure one of our 10 Onit Apps for Legal to suit your specific needs.
30 Does business in countries from around the globe for thousands of professionals.
65+
transaction cycle times and pay for themselves in months.
Reduce
5
Law departments that succeed with LPO relationships over the long-term and realize all the SURPLVHGEHQHȴWV do so because they implement the right tools and processes to ensure that they have up-to-the minute visibility into their transaction portfolio.
The characteristics that make this possible include:
» Email as an intake mechanism is replaced with simple, automated form-based service requests
» Shared workspace and collaborative capability for all participants, which tracks the entire transaction history
» All documents related to a transaction are stored within the same transaction
» Detailed tracking and reporting on status and results
» Web-based, easy for all participants to learn and use
» (DVLO\FRQȴJXUHGWRVSHFLȴFODZGHSDUWPHQWDQGEXVLQHVVUHTXLUHPHQWV
Finding the Right (and Smart) Tool for the LPO Process
Review & Approval
Shared WorkSpaceRequester William K
Company ACME Inc.
Amount $15,000
Due Date 5/25/2013
Attachment
Checklist
Comments
Feedback/Updates
Looks good to me. I updated section 2.3
Sally G - Looks good to me. I updated section 2.3
William K - Sally, the contract is our standard agreement with minimal changes
Workspace created 1/5/2013
Submit
Approve
Reject
History
DashboarD
TeamWilliam K
Sally G
Bob H
George T
DASHBOARD
EXPORt
Launch
Views
Home
Contract Company Status Due Date Amount
PAGE 1 OF 1
Contract Company Status Due Date Amount
Acme – 1 Acme Pending 5/25/2013 $15,000
TechFirst-2012 TechFirst Signature 3/2/2013 $30,000
0LFUR¿QDO Micro Inc Pending 2/28/2013 $5,000
)OLJKW7UDF )OLJKW7UDF &RPSOHWHG 1/15/2013 $37,500
Twins Co-v4 Twins Co. &RPSOHWHG 1/5/2013 $45,000
PAGE 1 OF 5
Intake FormRequester William K
Company ACME Inc.
Amount $15,000
Due Date 5/25/2013
Attachment
Checklist
Submit manage
Onit Apps for Legal
Are a of the cost compared to traditional enterprise systems.
fraction
5 min
In minutes you can start using one of our 10 pre-configured Onit Apps for Legal.
5
In minutes you can completely define and deliver a new custom Onit App to automate processes with the Onit Apps for Legal.
60min
60
Solves legal and business problems.
150+
Processed billion transactions in the last 6 months.
>$2>$2 billion
30min
In minutes you can configure one of our 10 Onit Apps for Legal to suit your specific needs.
30 Does business in countries from around the globe for thousands of professionals.
65+
transaction cycle times and pay for themselves in months.
Reduce
Onit Apps for Legal
Are a of the cost compared to traditional enterprise systems.
fraction
5 min
In minutes you can start using one of our 10 pre-configured Onit Apps for Legal.
5
In minutes you can completely define and deliver a new custom Onit App to automate processes with the Onit Apps for Legal.
60min
60
Solves legal and business problems.
150+
Processed billion transactions in the last 6 months.
>$2>$2 billion
30min
In minutes you can configure one of our 10 Onit Apps for Legal to suit your specific needs.
30 Does business in countries from around the globe for thousands of professionals.
65+
transaction cycle times and pay for themselves in months.
Reduce
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Cray-1 US$8 million
Up
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Cray-1 US$8 million80 MegaFLOPS
Up
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US$400
Up
US$400
218 GigaFLOPS
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Up
The $100 PC - nComputing.com
The $100 PC - nComputing.com
Millimetre-Scale Computer
Edible Chip - Proteus Biomedical
Final Jeopardy?
Partner Interviews:
Do you believe in this vision of future technology?
If so, why? If not, why not?
What impacts do you think it might have on organisations or on society in the future?
With Bighand Wainwright Ryan Eid was able to:
Reduce its document backlog from 14 days to nearly 0;
Increase first-time accuracy from 70 percent to 95 percent after one week; and
Reduce the time assistants spend typing per day from 80 percent to roughly 65 percent.
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