Launching a major corporate intranet: Lessons from the coal fact.
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Lessons from the coal face: launching a
corporate intranetLeah Raper, InterContinental Hotels Group
4,700
hotels
100+
countries
686,873
rooms
9 brands
1,120 hotels in
development
350,000colleagues worldwide
Our Merlin Philosophy
Keep it simple
• One click
• One view
• Moving into the 21st century!
“a one-stop-shop to connect our hotels to the tools they need to run their operations”
#1 have a vision everyone can share
#2 talk to everyone
#3 keep your promises
#4 always have some sound bites
#5 deliver something
#6 think about the numbers
#7 stabilise as fast as you can
The biggest lessons I learnt:
#1 have a vision everyone can share#2 talk to everyone#3 keep your promises#4 always have some sound bites#5 deliver something#6 think about the numbers#7 stabilise as fast as you can