Last Final Presentation

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The Company  Founded in 1995 by Jeff Bezos as an online bookstore, now is the America ’s large st On line retailer. Operations in the United States, Canada, France, Germany Japan and the United Kingdom. The majority of Amazon’s sales are products sold by Amazon and the remaining amount from third-party sellers. Sales at the end of 2009: $24.509 billion. 1

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The Company 

Founded in 1995 by Jeff Bezos as an onlinebookstore, now is the America’s largest On line

retailer.

Operations in the United States, Canada, France,Germany Japan and the United Kingdom.

The majority of Amazon’s sales are products sold

by Amazon and the remaining amount fromthird-party sellers.

Sales at the end of 2009: $24.509 billion. 1

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 Amazon’s Corporate Mission 

•“We seek to be Earth’s most customer-centric

company for three

  primary customer sets:

consumer customers,seller customers and 

developer customers”  

•  Amazon is able to

leverage the internet to

significantly beat its

competitors’ price2

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 Amazon’s Goals 

1. “Being the Earth's most customer-centriccompany"

2. “Innovating on behalf of customers"

3. “The idea to personalize... the store for eachand every individual customer."

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 Amazon’s Business Model  

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Virtuous Circle

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 Amazon’s Business Model  

Fulfillment Centers: Bigwarehouses located aroundairports in North America,Europe and Asia

Data Warehouse: Is the centralpoint of Amazon’s data 

No physical retail stores:reduce huge expenses.

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Books as a % of Amazon’s 2009 North

 America Net Sales

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North America Trade Book Market 

 Share 2004-2009

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88

>450 000 books

available for 

download 

Newspapers,

magazines and 

blogs subscription

 Amazon keeps 65%

of the revenue fromall eBook sales for 

Kindle

Kindle eBooks add 

35% to a physical book’s sale on

 Amazon

 Amazon reported 80%of eBook market 

"Our vision is to have every book ever printed, in any 

language, all available in tinder 60 seconds .“  

- Jeff Bezos, Amazon.com CEO

 Amazon Kindle: Product & Value Proposition… 

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Value Proposition:

Readability: No glare insunlight, no eyes strain,sharp display•Electronic ink display

• 1 month of battery life

• Small and slim size

• Ultra light -8.5 ounces

Convenience of getting books

in 60 seconds 

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Price-profit relationship

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http://www.fonerbooks.com/selfpublishing/?p=164 

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Price

• New Kindle price at just $139 to battle Ipad

• Kindle books outselling hardcovers

• Kindle reader apps for iphone, mac, androids,

windows extends the potential customers for e book to tens of millions.

• Perhaps libraries will flourish (readers will still like tobrowse)

Kindle: hardly done evolving(no price reduction).

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E-book reader Growth factors

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Awareness

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Internet Users

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Rise in e-book market 

• 400 year old newspaper industry is moving trying to take

advantage of online space.

• The e-book market hit $130 million in 2006, expected to

reach $220 million this year.

• “Five years out, the total e-book market: between $3 billionand $5 billion.

• E-book market is in early stages.

• E-books overtook audio-books in 2009 : sales reached $313

million in 2009, up 176.6%.• Young adults are using more e books than baby boomers.

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Ki dl k t d

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Kindle market and 

 Segmentation

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Current market for age group of 35+.

Age group 20-29 i.e younger segment need to be focused.

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Competitors

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kindle 3  ipad  nook(wi-fi only) display  E-ink  LCD  E-ink price  $139  $499  $149 

size( inch)  7.5" x 4.8" x 0.335"  9.56" x 7l47" x0.5"  8.1" x 5.0" x

0.48" weight  8.5  24  11.6 

battery life  1 month  10 hours  10days Wireless

 YES

 YES

 YES

 

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Ipad : multi media device

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Recommendations…. 

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Payment options : Installment payments for students

Rebate marketing

Partnership with cellular network such as AT&T and caneffectively use their 3G network 

Partnership with airline industry

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Promotional Schemes… 

• Pamphlets distributed over school to generateawareness to the younger segment. ( compare ebook,text book price)

•Regular promotional events in major schools anduniversities and offer student discount of 10%

•Free coupons of discounts for heavy Amazon ebook 

readers

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Promotional Schemes….

Holiday gift promotion - sharing with your beloved ones

• Christmas gift season – share your reading experience withyour beloved ones.

•Buy 2 or more, kindle gifts each kindle 5 best-sellers(worth 50 USD)

• Buy kindle now to get 10% off 

• Valentines gift season –  own your “pair” kindles

• Free customized lighted covers for you two. ( name on thecase, styles for choices)

• Buy 2 get 20% off 

• Extended 2 years warranty21

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Distribution Channel(Place)

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Currently Kindle is only available through Amazon.com.

Hence to increase the sales they should strengthen thedistribution channel:

•Availability over mass distribution channel such as

Walmart, Target, Best buy, Staples etc

•Target Sales : Set variable incentives for sales people tospread word of mouth

•Promote Kindle through website

•Provide retailers with physical space.

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Marketing – 6 M’s 

Mission:

To increase the popularity of Kindle

Objectives:

To place Kindle at the top of the list.

Increase the e-book sales.

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Marketing – 6 M’s 

Message:

Read e-books for 10 hours without straining

your eyes.

Market:

E-book readers want real book reading

experience on their electronic device.

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Marketing – 6 M’s 

• Media

Amazon is using following methods to

promote Kindle and create brand awareness

- Advertisement

- Place kindle on Amazon’s homepage 

- Comparing old and new generation Kindle at

mega stores- Telephone

- Consumer feedback videos online. 25

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Marketing – 6 M’s 

• Money :

Price reduced to just USD $139(with Wi-Fi)!!

USD $189 (Wi-Fi + 3G)

Amazon planning to reduce kindle e-book

prices !

Measurement:

Effectiveness of Kindle campaign26

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Kindles opportunities….. 

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Kindle

4 Ps, 5 Cs and 6 Ms will help Amazon kindle to attain theglobal market share.

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Choice is yours!!

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