LARION Engagement Model
Transcript of LARION Engagement Model
Fixed PriceTime and Materials (T&M)When to usePros and ConsODC vs. Staff Augmentation
Engagement Types Working Models
Collaboration in generalDay-to-day operations3 Working ModelsInformation Flow
5 RolesHands-on ExperienceSkills Statistics
Resources Offering
Fixed Price vs. Time & Materials
Factor to compare Fixed Price
vs.
Time & Materials
Payment:
Size of project:
Scope / Requirements:
Flexibility:
Client’s participation:
Methodology:
hours spent * unit price
medium & large
evolving
unlimited
significant
Agile
fixed
small & medium
defined
zero
little
Waterfall
Engagement Types Working Models Resources Offering
Fixed price• Requirements are well defined
• Estimate and plan are accurate, no need for changes
• Buyer requires quick turnaround
• Suitable for small and medium projects like building a prototype, an MVP (minimum viable product)
• Not work well in case changes happen frequently
Time & Materials• Requirements are unclear, subject to
be changed quite often
• Estimate is just for reference
• In case of urgency of deadline or staff skills missing
• Suitable for medium to large projects
• Well adopted to changes driven product / project
When to use
Picking up the right one is very important for project success.
Engagement Types Working Models Resources Offering
Risks about costs and time: on service provider
Fixed Price: Pros and Cons
Pros• Allocated budget
• A clear picture about outcome vs. budget (a defined scope and fixed budget)
Cons
• Zero flexibility
• Quality can be compromised within agreed scope, time and cost
• Closed deal
Easy to manage
Not require close supervision / involvement from buyer
Changes are rarely incorporated, or with an increase in costs / time
It’s sometimes hard to agree upon what is in scope, what is out of scope
Can cause critical misleading point when the buyer asks for additional functionality for free
Little or no communication may result in unsatisfactory deliverables
Engagement Types Working Models Resources Offering
T&M: Pros and Cons
Risks about costs and time: on buyer
Pros• Flexibility (scope, time, cost)
• High quality and well-tested product, as
• Buyer can do whatever to accomplish the scope
Cons
• Exceed the planned budget, as
• Increased hands-on management
The service provider bills more than his spend
Scope evolving is not well managed Easy to add/remove functions to/from
the scope
Changes are rapidly taken into account
Scope / requirements definition
Project monitoring and controlling Buyer has full control on what he wants done
Higher buyer’s involvement -> higher satisfaction
Engagement Types Working Models Resources Offering
T&M in details
Both Offshore Development Center and Staff Augmentation share the same advantages:
Replace staff temporarily unavailable
Offload customers’ IT requests
Focus on core competencies
Meet peak-time demands
& Fulfill skill needs and gaps
Engagement Types Working Models Resources Offering
Offshore Development Center (ODC) Staff Augmentation
Model type Strategic engagement, Result centric Tactical engagement, Resource centric
Engagement length
Pricing model Dedicated team & resources T&M (with exact numbers of hours spent)
Engagement scope Programs / Projects Tasks / Components
Team size Medium & Large (ten to thousands staff) Small (Up to several staff)
Managed by? Outsourcing vendor Client (with high involvement to supervise)
Creation enabled?
Contract structure Complex, Large Simple, Small
Scalability & Flexibility
Ease of adoption
Working model Offshore / Nearshore (Onsite at some extent) Onsite
T&M in details
Engagement Types Working Models Resources Offering
Collaboration in general
At any level of details: • 1 sentence business need, OR• 1 A4 page written document, OR• A professional requirement specification
Contact points
• Fluent in English• Strong communications skills• English-speaking oversea working experience• Studied abroad or have a Master Degree with high
English proficiency
Engagement Types Working Models Resources Offering
Day-to-day operations
We normally meet in clients’ mornings (US time), also in our mornings (clients’ evenings) at some extent
Topics: requirement clarification, technical solution, status update, general meetings, etc.
VOIP phones Video conference
Screen sharing Chat & Presence
Send the staff to work onsite(requirement analysis, deployment, support, etc.)
Clients also visit our office and work with the team
Meeting means Project Management tools
Engagement Types Working Models Resources Offering
Engagement Types Working Models Resources Offering
• Instalment #1• Instalment #2• …• Instalment #n
Your requirements
Our analysis
Your feedback
Our proposal
Approval
Your solution
Onsite
Offshore
Requirements
High Level Design
Low Level Design
Staging
Implementation
Testing
Support
User Acceptance
Production
Engagement Types Working Models Resources Offering
RESOURCE
OFFBOARDING
• Internal review• Client review• Resource confirmation
• Knowledge transfer• Project appraisal• Customer satisfaction survey
• Activated client processes• Monthly performance review
RESOURCE
REQUIREMENTS
Complete profile
RESOURCE
FULFILLMENT
RESOURCE
ONBOARDING
Engagement Types Working Models Resources Offering
Account Manager VP of Delivery
Client
Developers
Project Manager
Solution ArchitectBusiness Analyst Quality Controller
Project Team
Client side
LARION side
Engagement Types Working Models Resources Offering
• Extensive project management knowledge: PMBOK, CMMI, Agile, Scrum, RUP
• Guarantee project success
• With domain / industry specific knowledge
• Organizational know how
• Strong communications skills
• Leadership to drive the team
• Strong cognitive ability
• Consultancy capability
Project Manager Solution Architect
• Expert in software architecture following: TOGAF, RUP, CMMI, Scrum
• Technical pedigree and excellence
• Specialist risk management (security, performance, scalability, etc.)
• Technical leadership
• Visualization & Formulization
• Consultancy capability
• Innovation
• Details oriented
• Lifelong learner
Engagement Types Working Models Resources Offering
Business Analyst
• Industry and domain expertise: BABOK, UML, CMMI, PMBOK, Software Testing
• Business process modeling
• Critical thinking and analytical skills
• Consultancy capability
• Interpersonal skills
• Details oriented
• Customer point of view
Developer
• Software Development knowledge: RUP, CMMI, Agile, Scrum
• Continous integration• Automated deployment• Fullstack capability• Strong development skills• Problem solving• Consultancy capability• Teamwork• Solution oriented• Adapt and adopt quickly
Quality Controller
• Testing life cycle following: ISTQB/CTFL – CTAL, CMMI, Agile, Scrum
• Non-functional vs. functional, Web vs. Mobile testing
• Automated testing experience
• Defect tracking systems
• Test analytics and report skills
• Consultancy capability
• Teamwork
• Details oriented
• Quality centric
Engagement Types Working Models Resources Offering
Requirement Development
& Process Modeling
Tools
Database DesignTools
Hands-on Experience
Engagement Types Working Models Resources Offering
Payment Gateway & Social APIs
Code Repositories,Continuous Integration
& Auto-Deployment
Tools
Hands-on Experience
Engagement Types Working Models Resources Offering
Testing Tools
Cloud &
E-commercePlatforms
Hands-on Experience
Engagement Types Working Models Resources Offering
Skills Statistics
Engagement Types Working Models Resources Offering
BAs by Requirement Development tools
Skills Statistics
Engagement Types Working Models Resources Offering
BAs, SAs by Process Modeling tools
Skills Statistics
Developers by Programming languages
Engagement Types Working Models Resources Offering
Developers by Scripting languages (JS frameworks)
Developers by Payment Gateway APIs Integration Skills
Engagement Types Working Models Resources Offering
Developers by Continuous Integration & Auto-Deployment Skills
Engagement Types Working Models Resources Offering
Thank you!
Call us for further information:
Address: Hall 5, Quang Trung Software City, Tan Chanh Hiep Ward, Dist. 12, Ho Chi Minh City, VietnamTelephone: (+848) 37 155 742 Email: [email protected] Website: www.elarion.com