Landscape Case Study – Zurich ZPP Phase 2

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Zurich were undertaking a group initiative based around job profiles and training that needed to be communicated to all employees in 170 countries and in 7 languages. We used our proven change management model to create a behavioural journey for all employees, focusing on Awareness and Desire for the initial phases. The communications strategy used digital touchpoints to provide straight forward KPIs, and to fulfil Zurich’s environmental responsibilities. Engaging employees in multiple languages and locations for a global insurer +44 (0) 207 7692 7001 www.yourlandscape.co.uk

description

Landscape create compelling engagement programmes to help organisations reach people in the financial landscape. This a case study for Zurich, and the next phase of our successful employee engagement campaign ZPP.

Transcript of Landscape Case Study – Zurich ZPP Phase 2

Page 1: Landscape Case Study – Zurich ZPP Phase 2

Zurich were undertaking a group initiative based around job profiles and training that needed to be communicated to all employees in 170 countries and in 7 languages. We used our proven change management model to create a behavioural journey for all employees, focusing on Awareness and Desire for the initial phases. The communications strategy used digital touchpoints to provide straight forward KPIs, and to fulfil Zurich’s environmental responsibilities.

Engaging employees in multiple languages and locations for a global insurer

+44 (0) 207 7692 7001 www.yourlandscape.co.uk

Page 2: Landscape Case Study – Zurich ZPP Phase 2

Employee engagementEngagement strategy MicrositeFilms (x3) Event launch E-marketingInetractive PDFsTraining materialsCopywriting

+44 (0) 207 7692 7001 www.yourlandscape.co.uk

AUSWAHL DER BESTEN ZUTATEN

ZPPL'ART DE COMBINER LES MEILLEURS INGREDIENTS

ZPPL'ARTE DI ABBINARE GLI INGREDIENTI MIGLIORI

ZPPCOMBINANDO LOS MEJORES INGREDIENTES

ZPPMISTURANDO OS MELHORES INGREDIENTES

ZPP

ITALIAN SPANISH PORTUGESE

搭配最佳元素ZPP

CHINESEGEMAN FRENCH

AUSWAHL DER BESTEN ZUTATEN

ZPPL'ART DE COMBINER LES MEILLEURS INGREDIENTS

ZPPL'ARTE DI ABBINARE GLI INGREDIENTI MIGLIORI

ZPPCOMBINANDO LOS MEJORES INGREDIENTES

ZPPMISTURANDO OS MELHORES INGREDIENTES

ZPP

ITALIAN SPANISH PORTUGESE

搭配最佳元素ZPP

CHINESEGEMAN FRENCH

AUSWAHL DER BESTEN ZUTATEN

ZPPL'ART DE COMBINER LES MEILLEURS INGREDIENTS

ZPPL'ARTE DI ABBINARE GLI INGREDIENTI MIGLIORI

ZPPCOMBINANDO LOS MEJORES INGREDIENTES

ZPPMISTURANDO OS MELHORES INGREDIENTES

ZPP

ITALIAN SPANISH PORTUGESE

搭配最佳元素ZPP

CHINESEGEMAN FRENCH

Competency Assessment Action Pack April 2012

Zurich People Power (ZPP)

Select your language

Zurich People Power (ZPP)

Overview

Select your language

Local Functional Representatives (LFR)

Roadshow Pack

Zurich People Power (ZPP)

Select your language

EN Zurich People Power (ZPP) Local Functional Representatives (LFR) Roadshow Pack

Page 2/3 Please only print the pages in your language. Refer to the page to the left.

Zurich People Power (ZPP) links global job profi les to global training through individual development plans (IDPs), ensuring that the right people have the right skills.

Contents of the LFR Roadshow Pack

Action Plan

Go through your actions and schedule the respective tasks and meetings.

Click here to read it (next page)

Main Steps of the Competency Assessment

Print out and make copies to give to your managers when you present ZPP.

Click here to read it (.pdf)

Presentation

Save the .ppt to your local drive, memory stick or give to Tech Support.

Click here to read it (.ppt)

Presentation Speaker Notes

Print out the notes for your presentation. Familiar yourself with the content and add function specifi c or personal notes.

Click here to read it (.pdf)

Line Managers and Employee Benefi ts Film

Use the fi lm in your presentation to bring the benefi ts alive. Check your technology requirements.

Click here to watch it (.wmv)

Top 5 Questions and Answers

Print out and make copies to provide to your managers in your presentation.

Click here to read it (.pdf)

Zurich People Power supports one of

our main strategic cornerstones:

People Management, which focuses

on leveraging and promoting our

company’s greatest resource.

The aim of this LFR pack is to explain why

the ZPP Competency Assessment process

is important to the business, and to show

managers how to follow the process so

that their employees gain maximum benefi t

from the ZPP opportunities.

Objectives

• Enable LFRs to prepare and engage

managers for the ZPP Assessment process

• Provide an action plan for LFRs how to

engage managers

• Give the LFRs support material to prepare

their managers

ZPP Competency Assessment

The competency assessment is an

opportunity for managers and employees to

discuss the employee’s current skills levels

compare to the competency requirements

defi ned in the employee’s global job profi le.

The goal of the assessment is to encourage

an honest and open discussion about the

employee’s development opportunities in

their current role, as well as possible career

aspirations for future roles.

COMBINING THE BEST INGREDIENTS

ZPP