La Chevre Shoppe Biz Synopsis

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    THE MEAT SHOPPE

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    TABLE OF CONTENTS

    1.0 Executive Summary ................................................................................................................................. 2

    1.1 Objectives ................................................................................................................................... 3

    1.2 Mission.......................................................................................................................................... 3

    1.3 Keys to Success ...................................................................................................................... 3

    2.0 Company Summary................................................................................................................................... 4

    2.1 Company Ownership ............................................................................................................. 4

    2.2 Start-up Summary.................................................................................................................. 4

    Table: Start-up ................................................................................................................................ 5

    3.0 Products.......................................................................................................................................................... 6

    4.0 Market Analysis Summary ................................................................................................................... 7

    4.1 Market Segmentation............................................................................................................ 7

    4.2 Target Market Segment Strategy.................................................................................. 8

    4.3 Industry Analysis .................................................................................................................... 9

    5.0 Strategy and Implementation Summary...................................................................................... 10

    5.1 Competitive Edge.................................................................................................................. 10

    5.2 Marketing Strategy .............................................................................................................. 10

    5.3 Sales Strategy......................................................................................................................... 11

    5.4 Milestones................................................................................................................................. 12

    Table: Milestones ......................................................................................................................... 12

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    THE MEAT SHOPPE

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    6.0 Management Summary ......................................................................................................................... 13

    6.1 Personnel Plan........................................................................................................................ 13

    Table: Personnel ................................................................................ Error! Bookmark not defined.

    7.0 Financial Plan ............................................................................................................................................ 13

    7.1 Start-up Funding................................................................................................................... 14

    Table: Start-up Funding ................................................................ Error! Bookmark not defined.

    7.2 Important Assumptions ........................................................... Error! Bookmark not defined.

    7.3 Break-even Analysis ............................................................... Error! Bookmark not defined.

    7.4 Projected Profit and Loss ................................................................................................ 14

    7.5 Projected Cash Flow ........................................................................................................... 14

    7.6 Projected Balance Sheet .................................................................................................. 14

    7.7 Business Ratios ...................................................................................................................... 15

    La Chevre is a startup specialty butcher shop to be launched in the coming year. It will sell a

    wide menu of meats to customers including medium- and high-income residents, as well as

    high-income residents of neighboring towns, and high-end caterers.

    La Chevre established as a limited liability company owned by its three co-founders.

    The store will be managed and directed by Mr. Ovais Aslam, the companys founding

    Director & Chief Operations Officer, and Imran Khan, the concept builder, founding Director

    and Chief Executive Director, an experienced industrialist.

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    La Chevre will sell packaged fresh lamb/goat meat, packaged poultry meat. The products will

    be purchased from suppliers within a 100-mile radius of the store to have minimal impact on

    the environment and to maintain product freshness. Products will be purchased as whole

    animals and butchered from abattoirs or external small meat plants/vendors and shall be

    cut/packaged into patterns at the store by trained butchers. The sales staff will offer

    suggestions of substitutions or help customers fulfill their orders through special orders in

    order to make sure all customers leave satisfied.

    The meat and poultry industry is a growing segment of Indian agriculture. Total Indian meat

    consumption was 55% red meat (beef, veal, lamb, pork, and mutton), 8.2% fish, and 36.8%

    poultry in 2007. Meat is sold through retail establishments including restaurants, grocery

    stores, and butcher shops.

    Competitors for La Chevre fall into the following categories:

    Grocery Stores - 7 stores in greater city area

    Big box retailers (Wal-Mart and Costco)

    Butcher shops (Red's Meats and Bay Avenue Butchers)

    La Chevre will establish its competitive edge through the expertise of its founders. Imran

    Khan brings with him existing relationships with the best suppliers of livestock/meat as well

    as an understanding of the craft of meat product marketing. Coupled with Mr. Ovais Aslam's

    understanding of food service management, sales record in business to business sales, and

    financial acumen, the pair will have an edge over the town's other butcher shops and grocerystores within its niche market.

    Funding for the launch of the business will be provided primarily by equity from the two

    partners. Each will contribute in equal share from their savings to launch the business. The

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    remainder of financing will be made up in temporary credit card debt taken on by the twofounders and accounts payable from delayed payments on start-up costs. The business

    seeks a business loan to finance the purchase of the equipment needed.

    The business will reach positive cash flow in its 8th month of operation, allowing for

    expedited repayment of its loan obligations, as well as for dividends to owners paid.

    Projected Revenue will top $XXXXX and profit will reach about $XXXX in the third year of

    operation.

    La Chevre will measure its success by its ability to achieve the following objectives:

    1. Build sales to $XXXXX annually within three years.

    2. Receive 60% of sales through advance orders, either by phone or Internet, with 40% of

    sales through walk-up traffic.

    3. Achieve cash flow break-even within six months.

    4. Become profitable by the second year of operation.

    La Chevre is a specialty butcher shop, which seeks to serve the highest quality meats, cut to

    customer specifications, and become the foremost specialty meats provider in the greater

    Locality area.

    La Chevre must follow these principles in order to achieve success in its market:

    1. Maintain high quality standards for its suppliers and continuously monitor this quality.

    2. Preserve meats in optimal conditions to maintain freshness while in the store.

    3. Maintain excellence in the skill of butchering meats through hiring, training, and

    supervision of staff.

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    4. Listen carefully to customer needs and respond with custom-cut products, whether inperson, over the phone, or through Internet orders.

    A startup specialty butcher shop, La Chevre plans launching its outlets in this year. It will

    sell mutton and lamb meat along-with poultry. Upon further developments, the store will sell

    meats such as buffalo beef, quail and duck meat, and other such special meat items.

    Customers will include medium- and high-income residents of Locality, as well as high-

    income residents of neighboring towns, and high-end caterers and restaurants.

    The Companys Pan India stores will be managed and directed, by Mr. Ovais Aslam, an

    experienced marketer of consumer products and Mr. Imran Khan, an experienced project

    development entrepreneur, with the abilities of establishing successful business ideas. Mr.

    Imran Khan will serve as the company's CEO and Mr. Ovais Aslam as the company's COO.

    La Chevre established as a limited liability company has 51% ownership distributed among

    the founding directors. The Directors will share in management responsibilities with

    decisions being formulated at the board meetings of the company.

    The following summary table shows the projected start-up costs over the three months prior

    to the store's opening.

    Start-up expenses for La Chevre include

    1. Initial insurance premiums covering both general liability and product liability, as well

    as business renter's insurance,

    2. Rent for 1 month's security and 2 months to allow for build-out of the retail space,

    3. Pre-launch marketing to cover flyers, a direct mail campaign, and advertisements in

    local papers, the development of a website with e-commerce capabilities to take

    orders and sell meats directly.

    4. And the normal legal expenses for consultation and permitting.

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    Inventory on-hand at any given time must be low as all meats must be kept extremely freshand so will be ordered on a weekly basis or even more often.

    Other current assets include office and store furniture, shelving, a computer, phone system,

    and tools.

    Long-term assets include the refrigerator unit for the shop, refrigerated display cases,

    window displays, store fixtures, a refrigerated delivery van, and additional investments in

    improvements to the retail location.

    A significant amount of cash is required to fund the first year of operations until the businessreaches break-even.

    Start-up

    Requirements

    Start-up Expenses

    Legal Rs.3.50,000

    Stationery etc. Rs.50,000

    Insurance Rs.15,000

    Rent Rs. 40,000

    Pre-Launch Marketing Rs. 50,000

    Website Development Rs. 20,000

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    The products will be purchased from suppliers within a 100-mile radius of the store to haveminimal impact on the environment through trucking costs and to maintain product freshness.

    Products will be purchased as whole animal carcass and butchered in the store by trained

    butchers. They will be sold while fresh. While products may be replenished within a few

    days, there is the possibility of certain items running out because of high sales and going out

    of stock until new shipments may arise. The sales staff will offer suggestions of substitutions

    or help customers fulfill their orders through special orders in order to make sure all

    customers leave satisfied.

    The Indian Agriculture & Husbandry Institute provides the following statistics about the meat

    industry:

    Goats - Sheep constitute a very important species of livestock in India, mainly because of

    their short generation intervals, higher rates of prolificacy, and the ease with which the

    goats as also their products are marketed. They considered very important for their

    contribution to the development of rural zones and people. The local initiatives to promote

    quality labels and innovative products for cheeses, meat, and fibers could help goats inkeeping a role for sustainable development in an eco-friendly environment all over the

    world. However, the future of the goat and sheep industry as a significant economic activity

    will also be very dependent on the standards of living in the countries where there is a

    market for the goat products. The country is largest exporters of sheep - goat meat to the

    world. The country has exported 11,908.39 MT of sheep - goat meat to the world for the

    worth of Rs. 25,318.88 crores during the year 2010-11.

    Meat is sold through retail establishments including restaurants, grocery stores, and butcher

    shops. Independent butcher shops have decreased in number over the last ten years, as sales

    of meet have fallen slightly and moved increasingly to grocery stores and big box retailers.However, this has created an opportunity for specialty butcher shops in markets, which

    provide only basic options through these larger retailers.

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    Locality potential customers are divided into the following groups as shown in the marketanalysis table:

    Annual household income of over Rs 10,00,000 in Locality

    (80% of which consist of two adults).

    Annual household income of Rs. 600,000 to Rs. 800,000

    in Locality (50% of which consist of two adults and 50% of which consist of one adult).

    Annual household income of over Rs.400,000

    in the five towns bordering Locality (80% of which consist of two adults).

    Upscale catering businesses in a 15-mile radius of Locality.

    Upscale restaurants in a 15-mile radius of Locality.

    Market segmentation for La Chevre is based on the specific market opportunity in the

    Locality area. While low-income households are perfectly content with purchasing the meat

    options at local grocery stores and big box retailers, households with a greater level of

    disposable income are interested in expanding their options for home cooked meats.

    Furthermore, these customers entertain in their homes largely than low-income households

    and prefer to offer high quality or rarer meat options at these events.

    It is expected that customers from neighboring towns will be more likely to travel to Locality

    if they have higher levels of disposable income to allow for the time and gas expense of this

    travel. For this reason, high-income households will be targeted at first in neighboring

    towns.

    Caterers, especially those serving high-end corporate and private events, and upscale

    restaurants seek high-quality specialty meats at wholesale prices. La Chevre will sell in bulk

    to catering businesses and restaurants at a substantial discount from retail prices, while still

    allowing for margin. Caterers and restaurants will be required to order in advance to allow

    for specialty orders of meats and not deplete the products available at the retail location for

    immediate purchase.

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    The Indian Agriculture & Husbandry Institute provides the following analysis:

    "The meat industry is unique because it relies on live animals as its raw materials. Within

    livestock production, there is a classic, livestock price cycle. Prices rise and fall as

    producers raise more animals in response to high prices or low supply, and then cease

    producing when livestock inventories become high and prices fall. At the low points in the

    livestock price cycle, some livestock producers have called for reviews of meat packing

    industry structure to determine if the structure may be causing a price decline. Each review

    has found that industry structure is not to blame for livestock prices. Rather, the basic lawsof supply and demand most often are the cause."

    Despite, and in fact because, of these changes, there is a growing need for sales of specialty

    meats to the niche market who can afford and desire them, as they are no longer served well

    by grocery stores and large retailers.

    Competitors for La Chevre fall into the following categories:

    Small Butcher Meat Shops

    Food Mart Retailers

    Small Butcher Meat Shops provide basic meat options at relatively low prices. They are

    chosen by customers interested in buying meat along with all of their grocery and food

    needs, and not traveling far from their home. These customers will sacrifice some quality

    and options for price and convenience.

    Food Mart retailers serve clients interested in the lowest price and able to sacrifice some

    convenience (longer waits and longer travel times) for the lowest price. They offer meats of

    the same range of options and quality

    Indirect competitors (and potential competitors) include restaurants, as consumers interested

    in specialty meats may choose to eat out instead of cook the meal themselves.

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    To implement its plan, La Chevre will attempt to:

    1. Establish its retail location by signing a lease once funding is secured.

    2. Begin by targeting high-income residents of Locality and the surrounding towns, as well

    as medium-income residents of Locality and business customers (upscale caterers and

    restaurants).

    3. Business customers and retail customers will be grown as separate revenue streams, but

    will reinforce each other.4. Specially cuts prepared and packaged as fresh chilled meat produce for the export

    market.

    La Chevre will establish its competitive edge through the expertise of its founders. Imran

    Khan brings with him existing relationships with the best suppliers of meat as well as an

    understanding of the craft of meat processing and packaging. Coupled with Ovais Aslam's

    understanding of food service management, sales record in business to business sales, and

    financial acumen, the pair will have an edge over the town's other meat shops and grocery

    stores within its niche market.

    The marketing strategy of La Chevre is to establish anticipation of the store's opening in the

    community so that it can hit the ground running with retail sales immediately upon launch. To

    that end, the following tactics will be used:

    Direct mail of flyers to a select list of 5,000 high-income households.

    Advertisements in local newspapers and magazines.

    Flyers in the downtown area around the site of the store.

    Launch of the website in anticipation of opening.

    Yellow Pages listing.

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    To market to businesses, La Chevre will join the local Chamber of Commerce and FoodProvider organizations to network and market to other members.

    After opening, the following tactics will be used going forward:

    Direct mail to additional households with higher incomes.

    Search engine marketing via local Google ads.

    Email newsletter-describing developments in meat offerings to business customers and

    certain households.

    The sales strategy for the business includes both retail sales and business sales strategies.

    Retail sales will be based on the marketing of the store and its location, explained in the

    marketing plan section. At an operational level, orders will be taken in person by clerks

    working the floor of the store (two on duty at any given time), or by the office clerk over the

    phone or Internet. Orders for specific cuts will be transmitted from these clerks to the

    butchers on duty who will prepare the cuts. They will be packaged, priced, and prepared for

    sale by the floor clerks.

    Customers will be greeted with a standard greeting and served to meet their satisfaction with

    the greatest care taken to provide quick service to walk-in customers. A machine will give

    numbers to waiting customers so they can be served in an orderly fashion. Waiting

    customers will have a few seats in the store to sit in while waiting.

    The business sales strategy relies on prospecting by COO Ovais Aslam to establish sales to

    caterers and restaurants. He will research, contact, and present to these businesses, drawing

    on his past sales experience. As a partner of the business, he will work to maximize this

    revenue stream to increase profits, rather than be-cause of commissions on sales.

    The sales forecast table represents the business scaling up sales quickly in the first year as

    the community recognizes the high quality of its products and as in-roads are made with the

    dozens of area caterers and restaurants.

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    Retail sales will be the greatest driver of sales growth and represents the best margins forthe business, with a 100% markup over cost. Special orders are more expensive to provide,

    but will provide a vital line of business that will encourage high-income customers to use the

    store. Their cost of sales will be 60% of sales.

    Products sold to businesses will be sold at lower rates, but costs will also be reduced

    through bulk ordering and the ease of working with businesses in an ongoing way. The cost

    of sales to businesses will be 60% as well. This category, including both catering and

    restaurant sales, will represent a larger portion of sales than retail sales. The presence of

    the store and the brand name it establishes will allow caterers and restaurants to advertise

    the fact that they purchase their meats from La Chevre without any fear, as customers willsee it as a mark of quality.

    Ovais Aslam will manage all marketing and sales activities. As discussed earlier, the

    business's website must be completed months before opening to provide information for

    those who see flyers and ads prior to the launch. Search engine marketing will be an ongoing

    expense after the launch, and business prospecting by Ovais Aslam will be continued as

    needed to establish a foundation of restaurants and caterers to sell to.

    Website Development 8/1/2012 8/10/2012 Rs.15,000 EA Sales

    Design Flyers and Ads 8/15/2012 8/20/2012 Rs.2,000 EA Sales

    Direct Mail Campaign 8/10/2012 8/31/2012 Rs.5,000 EA Sales

    Newspaper Ad Campaign 8/20/2012 8/31/2012 Rs.35,000 EA Sales

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    Search Engine Marketing 8/20/2012 8/31/2012 Rs.10,000 EA Sales

    Business Sales Prospecting 8/10/2012 8/31/2012 Rs.25,000 EA Sales

    Rs.97,000

    The management of La Chevre will consist of Imran Khan and Ovais Aslam as the company

    leading top order.

    Imran Khan, CEO, will design the store's floor plan, plan, and order and install all equipment

    purchases, establish operations procedures, providing financial inputs & management, and

    establish relationships with all suppliers.

    Ovais Aslam, COO, will manage sales, marketing, and train butchering staff and operations

    staff for day-to-day operations of the business. This will include training sales staff,

    managing all marketing programs, and being the liaise to the website developer for the

    business.

    Employees per Shoppe, will initially include a full-time sales/operations clerk, butcher

    and one assistant butcher.

    The personnel forecast reflect modest raises for all staff each year. The CEO and COO will

    be primarily compensated through profits. It is expected that lower-level staff may turn

    over, but the positions will be systematized to an extent that this does not disrupt the

    business.

    The business will grow after startup from its own cash flow. Significant growth is possible in

    the initial target markets before there is a need to take on additional staff or move to a

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    larger facility. These are possibilities after the first three years, as is opening an additionalretail location in an area that will not compete with La Chevre' first location.

    Funding for the launch of the business will be provided primarily by equity from the two

    partners. Each will contribute in equal share from their savings to launch the business.

    The remainder of financing will be made up in temporary credit taken on by the two founders

    and accounts payable from delayed payments on start-up costs.

    The business seeks a business loan to finance the purchase of the equipment needed. These

    assets can be held as collateral in this loan.

    Additional direct cost of sales reflects the costs of packaging, gas for deliveries, credit card

    transaction fees, and other direct costs of the meat preparation and order fulfillment

    processes. Gross margins are based on the industry markup for butchered meats.

    Marketing expenses will be higher in the first year to announce the opening of the firm and

    will drop after that. Most expenses will show small increases each year as the business will

    remain in less numbered location over the first three years. Profit will rise sharply over the

    first three years as sales are spread over these relatively stable expenses.

    The business will pay back its current borrowing in credit card debt over the first and

    second years of operation, and its long-term loan over the first three years of operation,

    after smaller payments in the first year.

    Cash on hand will allow dividends to be paid to the partners in the second and third years ofoperation.

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    The balance sheet shows long-term liabilities will be paid off over the first three years andretained earnings will increase in the company, despite dividends being paid. The business

    will increasingly develop means to finance its own growth in future years.

    7.7 BUSINESS RATIOS