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    ESD.36J System & Project ManagementLecture 5

    Project Organization andArchitecture+-Instructor(s)

    Prof. Olivier de WeckDSM contributions from

    Prof. Steve Eppinger

    9/18/2003

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    - Introduction

    Project Organizations Dedicated Project Organizations Matrix Organization Influence Project Organization

    Integrated Product Teams (IPTs)Alignment of Organization and Architecture

    DSM Overlap: Tasks, Product Elements, Teams Industrial Examples

    Intro to HW3

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    - Views of Project ManagementFunctional View Organizational View

    Team-orientedwho will contributeand how arewe organized? Today!

    TeamsSPM

    Task-orientedwhat needs tobe done?

    Tasks

    DSM, SDElements

    CPM/PERT

    Methods and Tools Product-orientedhow can we plan, what is the architectureexecute and monitor of the system/product?most effectively?

    Instrumental View Architectural View9/18/03 - ESD.36J SPM 3

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    - Views during Project LifecycleDetermine Project

    OrganizationProject

    Preparation Project

    Planning

    ProjectAdaptation

    Project

    Monitoring

    Enterprise has

    chosen what productor system to develop

    Modify Project(Defined Architecture)Organization as needed

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    - Classical Project Organizations Dedicated Project Organization strong

    Team members work 100% for the project

    Empowered project manager Organizationally recognized unit for a certain time

    Matrix Organization Project manager has tasking and budget authority Line manager has functional authority, promotions Team members remain in their functional organizations (have

    2 bosses)

    Potential for conflicts

    Influence Project Organization Weakest form of project organization pure functional organization Project coordinator has no budget or tasking authority

    weak9/18/03 - ESD.36J SPM 5

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    - Organization ChartsInfluence PO Matrix PO

    CEO

    PM

    Div1 Div2 Div3

    6

    GM

    PMs

    PM

    PM

    FM FM FM

    PM

    PM

    Tm1 Tm2 Tm3Staff

    Project

    ing

    Dedicated PO

    Experiences workingin these organizations?

    Customer

    SteerCommittee

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    - Project Organization SelectionInfluence PO Matrix PO Dedicated PO

    Scope small medium large

    (# tasks)Duration short (M$100Simultaneity

    many a few very few(# concurrent proj)

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    - Internal Team OrganizationResponsibilities Type of personnel

    Teams Execute design, build and testtasks

    Technical and process experts,domain specialists, integrators

    ProjectManager

    Planning, monitoring,adapting project execution,allocate resources

    Leader type personality, expertin methods & tools,communicator, stress resistant

    ProjectStaff

    Update project plan, trackresources and progress,documentation, communicate

    Mix of experienced and newstaff, reliable, tool experts,multidisciplinary focus

    Steering

    Committee

    Approve project plan, secure

    resources, interface withcustomer, decide variants

    High-level internal stakeholdersw/authority, externalconsultants

    ExternalCustomer

    Set high level goals, provideresources, agree to scheduleand scope changes, go-no go

    depends on industry, e.g. govtagency representatives

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    - Integrated Product Teams (IPTs)

    Multi-functional team ofspecialists working as one

    product-oriented decision power E.g. F/A-18 engine evolving membership over

    Integration IPT

    lifecycle

    can be mapped to metatasks in DSM

    popular since early 1990s

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    - PM Organization Questions

    Why is proper organizational design of aproject important?

    For what reasons might a projectorganization need to be modified over time?

    What are your most important experiences ofworking as/with project managers withinthese organizations?

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    Decomposition, Architecture,

    and IntegrationDecompositionis the process of splitting

    a complex system into sub-systems

    and/or components.System architectureis the resulting set

    of interactions among thecomponents.

    Integrationis the process of combiningthese sub-systems to achieve anoverall solution.

    System integration needs are determined by thechosen decomposition and its resulting architecture.

    We map the structure of interactions in order to planfor integration.

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    Organization DSM Application:

    Engine Development

    Site: General Motors Powertrain Division Product: new-generation engine Structure: 22 PDTs involved simultaneously

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    Decomposition of the Engine

    Development Project22 PDTs

    Engine Block PDT composition

    Cylinder Heads

    ve Train

    1 product release engineer

    Camshaft/Val 1 CAD designer

    Pistons 3 manufacturing engineersConnecting Rods 2 purchasing representatives

    Crankshaft 2 casting engineers

    Flywheel machine tool supplier

    Accessory Drive 1 production control analyst

    Lubrication 1 financial planner

    Water Pump/Cooling production personnel

    Design Intake Manifold

    EngineExhaust

    E.G.R.Air CleanerA.I.R.Fuel SystemThrottle BodyEVAPIgnition SystemElectronic Control ModuleElectrical SystemEngine Assembly

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    ___ ___

    ___ ___

    ___ ___

    ___ ___

    ___

    ___

    ___

    ___

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    Integration Analysis Survey

    How often do you need to sharetechnical information with theother PDTs in order to completethe technical tasks of your PDT?

    PDT Daily Weekly Monthly Never

    Engine Block Cylinder Heads Camshaft/Valve Train Connecting Rods

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    PDT Interactions+

    -A B C D E F G H I J K L M N O P Q R S T U V

    Engine Block A A Cylinder Heads B B

    Camshaft/Valve Train C C Pistons D D

    Connecting Rods E E Crankshaft F F

    Flywheel G GAccessory Drive H H

    Lubrication I I Water Pump/Cooling J J

    Intake Manifold K

    K

    Exhaust L L ME.G.R. M

    N Air Cleaner N A.I.R. O O

    Fuel System P P Throttle Body Q Q

    R

    Ignition S EVAP R

    S E.C.M. T T

    Electrical System U U Engine Assembly V V

    Frequency of PDT Interactions

    Daily Weekly Monthly

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    Existing System Team

    Assignments

    Short Block

    Engine BlockCrankshaft Connecting Rods

    Flywheel Lubrication Water Pump/Cooling

    Induction

    Exhaust

    E.G.R.

    Ignition

    Pistons

    Valve Train

    Cylinder HeadsCamshaft/Valve Train

    Intake Manifold Air Cleaner

    Accessory Drive Throttle Body

    Fuel System A.I.R.

    Emissions/Electrical

    Electrical System

    Electronic Control

    E.V.A.P.

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    Existing System Teams+

    -A F G D E I B C J K P H N O Q L M R S T U V

    Engine Block A A Crankshaft F F

    Flywheel G GPistons D D

    Connecting Rods E E Lubrication I I

    Cylinder Heads B Camshaft/Valve Train C Water Pump/Cooling J

    B C J

    Intake Manifold K K

    P Fuel System P

    Accessory Drive H H Air Cleaner N N

    A.I.R. O O Throttle Body Q Q

    Exhaust L L M E.G.R. M

    R

    EVAPR

    Ignition S S E.C.M. T T

    Electrical System U U Engine Assembly V V

    Frequency of PDT Interactions

    Daily Weekly Monthly

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    Proposed System Teams+

    -F G E D I A C B K J P N Q R B K O L M H S T U V

    FCrankshaft FTeam 1 G Flywheel G

    Connecting Rods E E Pistons D D

    Team 2 Lubrication I I Engine Block A A

    C Camshaft/Valve Train C Cylinder Heads B1 B1 Team 3

    K1Intake Manifold K1 JWater Pump/Cooling J

    P Fuel System P

    N Air Cleaner N Throttle Body Q Q

    Team 4 R EVAP RCylinder Heads B2 B2

    IntegrationIntake Manifold K2 K2 Team

    A.I.R. O O Exhaust L

    L

    ME.G.R. M Accessory Drive H H

    Ignition S S E.C.M. T T

    U Electrical System U Engine Assembly V V

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    Daily Weekly Monthly 19

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    Team 1

    Integration Team

    Team 2

    Team 4

    Team 3

    FlywheelConnecting Rods Throttle BodyEngine Block

    Lubrication

    Water Pump/

    CoolingCamshaft/

    ExhaustE.G.R.

    Ignition

    Crankshaft

    Cylinder HeadsIntake Manifold

    E.V.A.P.

    Fuel System

    Air Cleaner

    Electronic Control Module

    Pistons

    Valve Train

    A.I.R.

    Electrical System Engine Assembly

    Accessory Drive

    New PDT-to-System-Team Assignments9/18/03 - ESD.36J SPM 20

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    - Lessons Learned: Integration

    Large development efforts require multipleactivities to be performed in parallel.

    The many subsystems must be integratedto achieve an overall system solution.

    Mapping the information dependencereveals an underlying structure for systemengineering.

    Organizations can be designed basedupon this structure.

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    System Architecture Example:

    Climate Control System

    Engine

    Heater

    Core

    Compressor

    Controls

    Case

    Rad

    iator

    Condenser

    Fan Oncoming

    Heater Hoses

    A/C Hoses

    Evaporator

    Blower

    Motor

    Accumulator

    Blower

    Evaporator

    Air

    InteriorAir

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    Engine Compartment

    Chunk

    Vehicle Interior

    Chunk

    Engine

    Heater

    Core

    Compressor

    Controls

    Case

    Rad

    iator

    Condenser

    Fan Oncoming

    Heater Hoses

    A/C Hoses

    Evaporator

    Blower

    Motor

    Accumulator

    Blower

    Evaporator

    Air

    InteriorAir

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    Front End AirHeating Loop

    Engine

    Heater

    Core

    Compressor

    Controls

    Case

    Radiator

    Condenser

    Fan Oncoming

    Heater Hoses

    A/C Hoses

    Evaporator

    Blower

    Motor

    Accumulator

    Blower

    Evaporator

    Air

    InteriorAir

    Air Conditioning Loop

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    Climate Control System Architecture

    EATC Controls

    Refrigeration Controls

    Heater Hoses

    Command Distribution

    Sensors

    Radiator

    Engine Fan

    Condenser

    Compressor

    Accumulator

    Evaporator Core

    Heater Core

    Blower Motor

    Blower Controller

    Evaporator Case

    Actuators

    Strong Interactions

    Weak Interactions

    9/18/03 - ESD.36J SPM

    K J D M L A B E F I H C P O G N

    K K

    J J

    Conditioning

    Connections

    Controls andD D

    M M

    L L

    A A

    B B Front End AirE E

    F AirFI I

    H H

    C C

    P P

    Interior AirO OG G

    N NK J D M L A B E F I H C P O G N

    27

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    System Team Assignments+-

    Front End Air Team Interior Air Team

    Radiator

    Engine

    Fan

    Condenser

    Accumulator

    Compressor

    Evaporator

    Core

    Evaporator

    Case

    Heater Core

    Blower Motor

    Blower Controller

    Actuators

    EATC

    Control

    Refrigeration

    Control

    Heater

    Hoses

    Command

    DistributionSensors

    A/C Team

    Controls/Connections Team

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    System Architecture Example:

    P&W 4098 Jet Engine9 Systems Design Interfaces:

    54 Components Spatial, StructuralEnergy, Materials

    569 InterfacesData, Controls

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    Modular Systems

    Distributed SystemsESD.36J SPM

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    Lessons Learned:

    Product/System Architecture Hierarchical system decompositions are evident.

    System architecting principles are at work. There is a disparity between known interfaces

    and unknown interactions.

    Integrating elements may be functional and/orphysical.

    Hypothesis: Density of known interactionsnovel mature

    learning optimization

    experienced

    sparse dense clustered9/18/03 - ESD.36J SPM 30

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    Comparing the System Architecture

    to the Organization Structure

    Product Decomposition Development Organizationinto Systems into Teams

    Technical interactions Team interactionsdefine the architecture implement the architecture

    How does product architecturedrive development team interaction?

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    Research Method: Mapping Design

    Interfaces to Team Interactions

    Resultant Matrix

    Task assignment assumption:

    Each team designs one component

    Team

    Interaction

    Yes

    Yes

    No

    No

    Design Interface Matrix

    Team Interaction Matrix

    Design Interface

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    Design Interfaces:P&W 4098 Jet Engine

    9 Systems Design Interfaces:

    54 Components Spatial, StructuralEnergy, Materials

    569 InterfacesData, Controls

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    Modular Systems

    Distributed SystemsESD.36J SPM

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    Development Organization:

    P&W 4098 Jet EngineLow intensity interaction

    60 design teams clustered intoHigh intensity interaction

    10 groups. Teams interaction intensity:

    Capture frequency and importanceof coordination-type

    communications (scale from 0 to 5). Interactions that took place during

    the detailed design period of theproduct development process.

    Design executed concurrently.

    Six system integration teams

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    Overall Results

    No(2453)

    TeamInteractions

    Yes(409)

    341

    (12%)

    228

    (8%)

    2225

    (78%)

    68

    (2%)

    Yes No(569) (2293)

    Design Interfaces

    We reject the null hypothesis that team interactions

    are independent of design interfaces.

    2 = 1208 >> Critical 2(0.99,1) = 6.635

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    Design Interfaces Not Matched by TeamInteractions

    No(2453)

    TeamInteractions

    Yes(409)

    228 2225

    341 68

    (40.1%)

    (59.9%)

    Yes No(569) (2293)

    Design Interfaces

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    HYPOTHESES:H1:

    matched by team interactions.

    H2:

    interactions.

    ESD.36J SPM

    Across boundaries, design interfaces are less likely to be

    Weak design interfaces are less likely to be matched by team

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    -Data set: 569 design interfaces

    78.8% are

    matched

    47.8% are

    matched

    Team

    Yes

    Yes

    No

    No

    Design interfaces

    WITHIN organizational

    boundaries

    Design interfaces

    ACROSS organizational

    boundaries

    Second criterion:

    Design interfaces matchedby team interactions

    Design interfaces NOT

    matched by team interactions

    First criterion:

    59.9%

    40.1%

    Effect of Organization/

    System Boundaries Interactions

    Design Interfaces

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    Effects of Organizational/System Boundaries(modular vs. integrative systems)

    Data set: 569 design interfacesNo

    Team

    InteractionsYes

    Overall:

    Yes NoDesign Interfaces

    36.4% of ACROSSdesign interfaces

    are matchedDesign interfaces 78.8% areWITHIN organizational matchedboundaries

    53.2% of ACROSS

    design interfacesDesign interfaces 47.8% are are matched

    ACROSS organizational matchedboundaries

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    Lessons Learned:

    Architecture and Organization

    by studying the architecture of the product

    Team

    Yes

    Yes

    No

    No

    We can predict coordination-type communications

    Interactions

    Design Interfaces

    83% of coordination-type communication were predictedTeams that share design interfaces may notcommunicate when

    Design interfaces cross organizational boundaries

    Design interfaces are weak (within organizational boundaries) Teams communicate indirectly through other design teams (across

    organizational boundaries)

    Teams that do not share design interfaces may stillcommunicate when

    Unknown design interfaces are discovered Design interfaces are system-level dependencies

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    - Types of DSM Models and Analysis

    Task

    Parameter

    Organization

    ComponentClustering

    Sequencing

    Iteration

    Overlapping

    Data Type Analysis Type

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    HW3

    The UAV engine manufacturer is introuble Excellent product quality Capacity too small > schedule delays due

    to queuing > need to double capacity circa 160 employees

    Step in an recommend a projectorganization to the CEO

    out: next Tuesday 9/23, due: 10/29/18/03 - ESD.36J SPM 41

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    Conclusions

    Three dominant, classical POs Dedicated, Matrix, Influence

    Most real projects are a mix of these pure forms IPTs emerged as main organizational form within complex

    product development projects Alignment between product/system architecture and

    project organization is crucial Can use DSM overlap analysis to quantify alignment Potential for deliberate project organization design

    Project Organizations can change over time Conceptual design > ad-hoc teams w/ system architect Detailed design > IPTs, dedicated PO or matrix Implementation, Operations > can be conducted in functional org.

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