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#L2D4GLearning to design for goodA personal manifesto of design ethics
Meredith Thompson
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Merci, beaucoup!
I would like to extent my sincerest thanks to the following
people for their ongoing help and support during this project:
M. Barrettara, R. Bider, P. Q. Davis, W. Dickson, R. Fraquelli, J.
Franz, L. Hindle, M. Hutchinson, J. Jackson, D. Kasaboski,
G. Kallenos, L. Layman, N. Shadbolt, S. Thompson, S. Wood,
and M. Woods.
Copyright 2013 by Meredith Thompson
www.merethom.com
#L2D4G: Learning to design for good
First Edition, Paperback published 2013
Whiteshoes Press
Plymouth, United Kingdom
ISBN: 100100100
All rights reserved. No part of t his book may be reproduced
or transmitted in any form or by any means, electronic or
mechanical, including photocopying, recording, or by any
information storage and retrieval system without the written
permission of the author, except where permitted by law.
Designed by Meredith Thompson
Set in Quadon by Rne Bider
10 9 8 7 6 5 4 3 2 1
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#L2D4GA personal manifesto of design ethics
HELLO WORLD! I am a young designer.As an activity, I believe design is any and all things done to negotiate between reality and that-which-
could-be [possibility]. Possibility refers to anything which is imagined and desired. It could as simple as
a thank you card or as lofty as an new economic system. The process of bringing either of those about is
still design. At its core, I believe design is an innately human activity that can and should be harnessed
for tremendous good. I live within the confines of a capitalist economy and choose to participate in it by
making a livelihood out of design. As it relates to my work, design is primarily concerned with visual
communication, interaction, information, and systems design. It involves bringing about the possibilities
of others. Possibilities that are motivated by a myriad of factors, which are increasingly complex and
frequently beyond my control. I fear finding myself in a situation where I am asked to use design in a
way I find unethical.
To help navigate such situations and ensure I design for good, I will keep the following at the front of my
mind during the design process on every project:
If design is a negotiation between the reality and possibility, then design ethics is the manifestation of
that-which-could-be that requires the use of our innate ability to think reflectively about the implications
of previous experiences during the negotiation process. I will reflect upon the ramificationsboth
positive and negativethat a design will have by comparing it to previous design scenarios that share
similarities with the design project in question.
To guide my decisions about positive and negative implications of my designed outcomes I will refer to
the following as my guiding poles:
I will endeavour to seek harmony between human existence and terrestrial health in all I design as
a current defining factor of being human is living on a planet whose health is linked to our ability to
survive as a species.
I will endeavour to design with and for dignity, the innate right of everyone to be valued and receive
ethical treatment. When possible, I will not design solutions that limit access to things such as the
alleviation of suffering or the beneficial extension of human ability based on ones economic power.
I will use desiremy own and othersas a source of inspiration, motivation, and to bolster my own
confidence in doing good.
I will honour these statements for even the humblest and plainest of tasks, for I believe continual steps
toward positive possibilityno matter how smallcan create significant transformation over time.
Sincerely,
Meredith Thompson
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0709111525
3555575861
Preface
Methodonics
Ethics + Design = ?
What is design?
Guiding poles of possibility
#L2D4G Manifesto
Bibliography
Works Cited
Image Credits
Introduction
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Everything youdont know aboutme (but youreally should)While I know, quite intimately, all the reasons that
lead me to this project, you probably dont. So, let me
help you make some sense of my headspace with a
tour of my thought process to situate yourself beforewe proceed into the depths of my mind.
It makes perfect sense that I became a designer.
I have created and curated at every opportunity for as long as
I can remember: arts & crafts, DIY & design. As a child I would
fold piec es of p aper or doodl e on anything and everything . As
an adult this transformed into a career in design, but the need
to doodle/sketch/endlessly take notes never went away. The
vast majority of my hobbies relate to making or organising. I
have a deep compulsion to solve problems, optimise systems,
and devise the best means of clearly articulating and commu-
nicating these solutions to others. What starts out as finding
the most efficient way to complete a lap of the grocery store
quickly balloons into discussing theoretical solutions to large
wicked problems currently affecting the world. Food banks
supplied solely by grocery store food waste anyone?
I rely a great deal on my intuition 1arguably one of a design-
ers biggest tools. Personal trauma has forced me to evaluate
my own ethics and morals on an ongoing basis. I never stop
reading articles and having discussions about issues of moral
importance, in an effort to continuously develop my own mo-
rality. Of particular interest to me are the social and economic
systems that frame discourse around ethical issues. As a de-
signer, it is of the utmost importance to me that I am then able
to communicate these realisations, share my ideas with others,
and contribute to these discussions. To sum it up, I like to ex-
plore, understand, solve, make and share: espec ially to do good.
1 I consistently score as an INFjor Ellon Jungian-inspired personality typologies,I have this intuition thing
down!
7
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The path that lead me here.
At an early age, I p romised myself I would obtain as much
education as I wanted regardless of any barriers. By the time
I entered secondary school I was relatively certain I wanted to
obtain at least a masters degree. The final year of my un-
dergraduate degreethe York-Sheridan Joint Programme in
Graphic Designleft me with more questions than answers, a
strong desire to acquire more knowledge, and the realisation
that simply making beautiful things would never be enough
to fulfil me. I took a year off and worked as a designer for a
finance c ompany, where I decided I wanted to use a ma sters
degree as a means of gaining a deeper understanding of how I
could use my design abilities to do good (and not evil).
Why a manifesto?
In my own design practice, I am enchanted by graphic commu-
nications (anything from imagery, to typography, to informa-
tion design), system design, and interaction design/user expe-
rience. I consider myself fortunateboth through hard work
and natural abilityto have developed skills that I consider to
be quite strong in those areas that I love most, but also feel that
I lacked grounded ethical guidance to keep my practice from
inadvertently veering into evil territory.
Inspired partly by my own ethical convictions, and partly
by Milton Glasers 12 Steps in the Road to Hell2, I deci ded t o
create a manifesto that would give me some ethical guide-
lines for my practice.
Through a developing personal practice, this research will
serve as a manifesto for a contemporary understanding of
design ethics situated clearly in design and ethical politic. It
will result in a set of guidelines I can carry forward into my
fledgling p ractic e, which w ill help me create et hical des ign.
What Ive created is undoubtedly deeply personal due to the
very nature of a manifesto, but I have attempted to ground itin enough theory hold up to academic ri gour and hopefully
even contain some takeaway or inspiration for others who read
it. At the very least, I have now formally articulated a way of
keeping t he ethical at the forefront of my des ign pra ctice as I
re-enter industry.
Enjoy.
2 Glaser, M. These Are Some Things I Have Learned. Address, AIGA National Desi gn Conference, March
23, 2002. A 12-question test developed by Milton Glaser to test his willingness to lie.
What you canexpect to find inthis documentThis document is comprised of two movements: a
manifesto and an extended discussion of relevant
subject matter to give contextualisation.
Manifestos have a well established traditionespecially within
art and designof being the chosen mode of conveying ones
beliefs and intentions in writing. I have chosen to pair mine
with a longer background discussion of my thoughts ground-
ed in theory. Movement one contains the long-form discussion
of arriving at my manifesto through a narrative of theory.
Movement two contains the manifesto itself, a set of guidelines
to keep in mind as I re-enter practice.
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Methodonicsmake themanifestoThis section has been included in place of a more
traditional methodologies or methods section.
What are methodonics?
Methods are the techniques or procedures used to gather and
analyse data related to some research question or hypothe-
sis3and methodology (in design) is the comparative study of
method4or the study of the principles, practices and proce-
dures of design... Its central concern is with how designing
both is and might be conducted5. They are the traditional ways
in which specific process is disc ussed in design research. Peter
Quinn Davis believes that there is a notion within design re-
search that rigid methodologies should always be employed6,
however, design practices may contain a range of methods
which do not always add up to a complete methodology. An
alternative way of approaching this area of design research
is methodonics7Daviss name for Mario Bunges concept of
Methodics8the collection of methods employed in a research
field. Not to be confus ed wit h methodology9.
Methodonics used in the creation of this manifesto
Theoretical and visual primary and secondary research was
undertaken to provide foundations for and expand my under-
standing of design ethics. This research served as the content
which was reflected upon and synthesised into a narrative of
theory and a personal manifesto. Finally, reflective making
was undertaken to help others gain a deeper understanding of
the narrative and manifesto.
3 Crotty, M. The Foundations of Social Science Research:meaning and Perspective in the Research
Process. New South Wales: Allen and Uwin, 1998, 3.
4 Friedman, K. Theory Construction in Design Research: Criteria: Approaches, and Methods. Design
Studies24, no. 6 (2003): 507.
5 Cross, N. Developments in Design Methodology. Chichester: Wiley, 1984.
6 Davis, P. Q. Tomz. Lecture, University of Plymouth, United Kingdom, Plymouth, September 12, 2013.
7 Davi s, P. Q. Tomz.
8 Bunge, M. Dictionary of Philosophy. Amherst, NY: Prometheus Books, 1999, 179.
9 Bunge, Dictionary of Philosophy, 179.
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What is design?No dialogue on design would be complete without
some discussion surrounding a definition of design.
This manifesto is no exception. Lets begin!
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So, what exactly do I mean by design in this context?
There isat least to some degreea consensus that design
is an innate human activity. Two influential works on the
matterone a book and one an address later published as an
essaygo so far as to share the title What is a designer?. In
1954 Alvin Lustig gave an address called What is a Designer?
to the Advertising Typographers Association of America, and
said Designers anticipate the requirements of their society and
express them before the society is completely prepared or will-
ing to accept what proves to be something they really want10.
Just over a decade later Norman Potter posits in his 1969 book
What is a designer? that Every human being is a designer11
and qualifies design as work in every field that warrants pause,
and careful consideration, between the conceiving of an action
and fashioning of the means to carry it out, and an estimation
of its effects12.
Herbert Simons oft-cited description of design as the
transformation of existing conditions into preferred ones13in
his 1968 work, The Sciences of theArtificial,tends to garner
the reputation as the gold standard of definitions for design.
Building on Simons understanding, in the first chapter of his
2009 book, Design Futuring, Tony Fry puts forward the idea that
everyone is a designer because our innate ability to prefigure
is a defining characteristic of being human14. In his 2012 follow
up, Becoming Human by Design, Fry concludes that design is
indistinguishable from human intelligence (based on recent
paleontological research which suggests that tool usage by
primates caused them to evolve towards greater intelligence)15.
One definition of design to which I am quite partial is taken from
a 2005 paper by Clive Dilnot, titled Ethics? Design?. It bears
resemblance to Simons description of design, and is described
by Dilnot as a situated process that is a sustained examination
of what is possible in the realm of the artificial and a negotiation
with that actuality to realise possibility16. Dilnots overall
discussion of design is incredibly nuanced and will be dealt with
at length in the following chapters, but is quite close to my own
understanding of what design is.
10 Lustig,Alvin.What Is a Designer?.In LookingCloser 3:Classic Writings on Graphic Design,edited by
JessicaHelfand MichaelBeirut, Stephen Heller,and Rick Poynor,106-08. NewYork:Allworth Press,1999,
106.It should be noted here that this was the first address Lustig,a graphic designer by trade,gave after
losinghis vision.11 Potter,N.What is ADesigner: things,places,messages. London:Hyphen Press,2012,10.
12 Potter,N.What is ADesigner: things,places,messages. London:Hyphen Press,2012,10.
13 Simon,H. The Sciences of the Artificial,Cambridge,MIT Press,1968,55.
14 Fry, T,Design Futuring:Sustainability,Ethics and NewPractice.Oxford:Berg,2009, 28.
15 103Rowe,A. Design Futuring:Sustainability,Ethics and NewPractice. Reviewof Design Futuring:
Sustainability,Ethics and New Practice,by Tony Fry.Art/Design/MediaSubject Centre,24 November
2009,http://www.adm.heacademy.ac.uk/library/files/resource-reviews/rowe-design-futuring.pdf,5.
16 Dilnot, C.Ethics? Design? In The Archeworks Papers,Volume 1,Number 2,edited by Stanley
Tigerman,1-149.Chicago:Archeworks Press,2005, 16-7.
Isthis design?
(noun) a specification
of an object, manifested
by an agent, intended to
accomplish goals, in a
particular environment,
using a set of primitive
components, satisfying
a set of requirements,
subject to constraints;
(verb, transitive) to
create a design, in an
environment (where the
designer operates)
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Though I agree with each theorist in their understandings, for
the purposes of my manifesto I will define design broadly as
any and all things which we do to move between reality and
that-which-could-be.
But not everyone who designs is a designer, right?
That is correct. Despite the fact Ive recognised design as an
innate human activity undertaken by all (design, the activ-
ity) and defined it in a very broad sense, I also acknowledge
that design is assumed as a livelihood by many individuals
(design, the discipline)myself included. The designation of
design, the discipline is often referred to in design theory. For
instance, Richard Buchanans 1992 paper, Wicked Problems
in Design Thinking discusses the evolution of historic no-
tions of design into our more contemporary understanding.
Buchanan states that during the twentieth century, design
evolved into a new liberal art of technological culture17. When
Buchanan speaks of technology, he is referring to John Deweys
understanding of the word to mean experimental thinking18, as
opposed to the more commonplace definition of technology as
artefact. In a line of thought that is similar to what I outlined in
the previous paragraph, Buchanan defines his understanding of
liberal arts as:
a discipline of thinking that may be shared to some
degree by [everyone] in their daily lives and is, in
turn, mastered by a few people who practice the
discipline with distinctive insight and sometimes
advance it to new areas of innovative application 19.
From this, one can surmise that Buchanan views design as
having evolved from a trade activity or profession into a dis-
cipline of experimental thinking culture, that somebut by
no means allpractice with expertise. Norman Potter takes
a similar view, articulating that while design is an innate hu-
man ability, many [people] also earn their living by design20.
All this i s not to say t hat one is more important and should
be privileged above the otheror even that only two differ-
ent designations exist within. I bring it up to clarify that this
discussion is framed from the viewpoint of someone who
practices within design the discipline and will therefore be
biased towards that understanding to at least some degree.
17 Buchanan,R. Wicked Problems in Design Thinking. DesignIssues,VIII ,no 2 (1992):5.
18 Buchanan.Wicked Problems in Design Thinking.8.
19 Buchanan. Wicked Problems in Design Thinking.8-9.
20 Potter,N.What is ADesigner: things,places,messages.London: Hyphen Press,2012,10.
18
What about different types of designers?
The reality of practice within the discipline of design is that
we oftenfor better or worsebreak its different tasks into
various categories. This is where more defined roles such as
product designer, spatial designer, architect, or graphics
designerthe title by which I typically refer to myselfcome
into play21. In reality, a designers practice rarely operates
strictly within the confines of one such category.
Buchanan calls for design to look for patterns of placements
rather than categorise design action into a series of rigid cat-
egoriesa mode of thinking he feels is inherently problemat-
ic22. Where categories are fixed and determinate, placements
have boundaries that can shape, constrain, and contextualise
meaning and ideas23; they offer a more rhizomatic conception
of design process. Buchanan gives four broad placements
which point toward certain kinds of objectivities in human
experience24where work by designers in each has created a
framework for human experience in contemporary culture25.
These placements are: symbolic and visual communications
[signs], material objects [things], activities and organised
services [actions], and complex systems/environments for
working, living, learning, and playing [thoughts] 26. Buchanan
notes it may be tempting to classify each instance of design
into only one placement, the overlap and interconnection
of the placements is inevitable practice and often allows for
moments of innovation27. Buchanans placements are widely
used in the vernacular of design and design thinking theory
as normative ways of breaking down design practice, but I
still find them quite broad.
Lucy Kimbell argues for an alternative mode of discussing
design thinkingwhich I find to be more usefulin her papers,
Rethinking Design Thinking: Part 1 (2011), and Rethinking
Design Thinking: Part 2 (2012). In Part 1, Kimbell argues that
design thinking as a research area is under theorised and
understudied 28. Though she gives a broad definition for design
thinking as the ways in which designers problem solve29read
move current circumstances to preferred onesshe posits
that there is no singular theory of design thinking, but rather
three heterogeneous accounts can be traced to find its origins 30.
21 Though,I increasingly prefer communications designer or visualcommunications designer.22 Buchanan. Wicked Problems in Design Thinking.12.
23 Buchanan.Wicked Problems in Design Thinking.13.
24 Buchanan. Wicked Problems in Design Thinking.10.
25 Buchanan.Wicked Problems in Design Thinking.10.
26 Buchanan. Wicked Problems in Design Thinking.9-10.
27 Buchanan.Wicked Problems in Design Thinking.10.
28 Kimbell,L. RethinkingDesign Thinking:Part 1. Designand Culture,3, no3 (2011):301.
29 Kimbell,.RethinkingDesign Thinking:Part 1,285.
30 Kimbell,.RethinkingDesign Thinking:Part 1,297.
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Kimbell offers criticisms for current accounts of design think-
ing31and ultimately argues for an alternative mode of studying
design thinking which looks at practice 32.
One is the account of design thinking as a cognitive style 33.
This account focuses on design, the discipline and defines
designs purpose as problem solving34. The focus of the
expertise and activity in this account of design thinking are
the traditional roles of designers (product designer, spatial de-
signer, etc.)35, which aim to solve problems of an ill-structured
nature. This account is described by theorists such as Cross,
Dorst, Lawson, Schn, and Rowe and cites abductive thinking,
design ability as a form of intelligence, and reflection-in-ac-
tion as key concepts of design thinking36.
Another is the account of design thinking as an organisational
resource.37This account focuses on design by businesses and
other organisations in need of innovation and defines designs
purpose as innovation38. The focus of expertise and activity in
this account of design thinking can be found in any context in
which organisational problems are framed as design prob-
lems39. This account is described by theorists such as Bauer,
Brown, Dunne, Egan, and Martin, and cites abductive thinking,
empathy, integrative thinking, prototyping, and visualisation
as key concepts of design thinking40.
The final is the account of design thinking as a general theo-
ry of design41. This account differs vastly from the others, as
its key concept is that design has no special subject matter
of its own42. This account is described in Richard Buchanans
1992 paper, Wicked Problems in Design Thinking, and defines
design problems as wicked problems, and the purpose of
design as taming wicked problems43. Wicked problems are
social system problems which are ill-formulated, where the
information is confusing, where there are many clients and
decision makers with conflicting values, and where the rami-
fications in t he whole system are thoroughly confusing44.
As criticisms for the three accounts, Kimbell offers t he fol-
lowing ideas. First, these accounts often make a distinction
31 Kimbell,.RethinkingDesign Thinking:Part 1,285.
32 Kimbell,.RethinkingDesign Thinking:Part 1,285.
33 Kimbell,.RethinkingDesign Thinking:Part 1,285.
34 Kimbell,.RethinkingDesign Thinking:Part 1,297.
35 Kimbell,.RethinkingDesign Thinking:Part 1,297.36 Kimbell,.RethinkingDesign Thinking:Part 1,297.
37 Kimbell,.RethinkingDesign Thinking:Part 1,285.
38 Kimbell,.RethinkingDesign Thinking:Part 1,297.
39 Kimbell,.RethinkingDesign Thinking:Part 1,297.
40 Kimbell,.RethinkingDesign Thinking:Part 1,297.
41 Kimbell,.RethinkingDesign Thinking:Part 1,285.
42 Kimbell,.RethinkingDesign Thinking:Part 1,297.
43 Kimbell,.RethinkingDesign Thinking:Part 1,297
44 Rittell,HorstinBuchanan,R.WickedProblemsinDesign Thinking. DesignIssues,VIII, no2 (1992):15.
20
between theoretical and real world action45. Second, they
make generalisations about design thinking without address-
ing the diversity and historically situated legacy of design
practices46. Third, they rely on design theories that privilege
designers as the main actors in designing47. As designboth
the activity and practicemanifests itself in such diverse
ways, I agree both with Kimbells criticisms and her call for an
alternative understanding.
In that case, what is a good alternative?
As an alternative to the traditional understandings, Kim-
bell suggests dismissing the notion of a generalised de-
sign thinking, and instead focusing on situated, embodied
material practice48where design becomes a set of routines
that emerge in context49. She says we should understand
design as a situated, contingent set of practices carried by
professional designers and those who engage with designers
activities50and argues that this will allow us to gain more
insight on whether designs way of interacting with the world
is unique to designers or found in other disciplines51.
Kimbell begins the paper by gathering some understand-
ings of practice from theorists in sociology and science and
technology studies52. She sets up the use of practice theory in
relation to design thinking by stating that it
shift[s] the unit of analysis away from a micro
level (individuals) or a macro one (organizations or
groups and their norms) to an indeterminate level
at a nexus of minds, bodies, objects, discourses,
knowledge, structures/ processes, and agency,
which together constitute practices that are carried
by individuals53.
Kimbell then puts forward that most theories of practice
share two common ideas:first, that practice cannot be con-sidered by taking any of its constituent elements in isola-
tion54; and second, that practices are understood to be produced
dynamically through the interplay of diverse elements in
relation to one another55.
45 Kimbell,.RethinkingDesign Thinking:Part 1,301.
46 Kimbell,.RethinkingDesign Thinking:Part 1,301.47 Kimbell,.RethinkingDesign Thinking:Part 1,301.
48 Kimbell,.RethinkingDesign Thinking:Part 1,300.
49 Kimbell,.RethinkingDesign Thinking:Part 1,300.
50 Kimbell,.RethinkingDesign Thinking:Part 1,287.
51 Kimbell,.RethinkingDesign Thinking:Part 1,300.
52 Kimbell.RethinkingDesign Thinking:Part 2,132-4.
53 Kimbell.RethinkingDesign Thinking:Part 2,131.
54 Kimbell.RethinkingDesign Thinking:Part 2,132.
55 Kimbell.RethinkingDesign Thinking:Part 2,132.
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Kimbell hopes to establish an understanding [of] the socio-
material world as dynamic and constituted56to help move
away from some of the difficulties presented in accounts of
design thinking57To do this, she refers to Reckowitzs ele-
ments of practice (forms of bodily activities; forms of mental
activities; things and their use; a background knowledge in
the form of understanding; know-how; states of emotion; and
motivational knowledge58) and emphasises four aspects of
practice theory t hat are relevant to design:
1. How practices are understood as (re)configurings of
the world through which the determination of bounda-
ries, properties and meanings is differentially enact-
ed59. With practice theory, design can be viewed as an
activity distributed across various people and arte-
facts, which together enact designing and designers.60
2. How structures are constituted in practice (using var-
ious studies on technology, design, development, and
media)61. This demonstrates that structure is enacted
by users in practice62.
3. The attention paid to the role of objects in constitut-
ing practice63. Paying attention to objects allows us to
distinguish practice as more dynamic, creative, and
constructive64.
4. Knowledge; specifically, the notion that it is mediated by
interactions with people and arrangements in the world 65.
With those aspects established, Kimbell moves on to discuss
in more detail her analytical devices of design-as-practiceand designs-in-practice. Design-as-practice is a way of
thinking about the work of designing that acknowledges
that design practices are habitual, possibly rule-governed,
often routinised, conscious or unconscious, and that they are
embodied or situated66. Designs-in-practice foregrounds the
incomplete nature of the process and outcomes of design-
ing67and refers to the fact that through engagement with
a product or service over time and space, the user or stake-
holder continues to be involved in constituting what a design
is68. Kimbell cites three main differences in her conception of
56 Kimbell.RethinkingDesign Thinking:Part 2,134.
57 Kimbell.RethinkingDesign Thinking:Part 2,134.
58 Kimbell.RethinkingDesign Thinking:Part 2,132.
59 Kimbell.RethinkingDesign Thinking:Part 2,133.60 Kimbell.RethinkingDesign Thinking:Part 2,133.
61 Kimbell.RethinkingDesign Thinking:Part 2,133.
62 Kimbell.RethinkingDesign Thinking:Part 2,133.
63 Kimbell.RethinkingDesign Thinking:Part 2,133.
64 Kimbell.RethinkingDesign Thinking:Part 2,133-4.
65 Kimbell.RethinkingDesign Thinking:Part 2,133-4.
66 Kimbell.RethinkingDesign Thinking:Part 2,135.
67 Kimbell.RethinkingDesign Thinking:Part 2,135.
68 Kimbell.RethinkingDesign Thinking:Part 2,136.
22
design thinking69: it conceives design as constituted relationally
through intra-action of several elements70; it asks how the par-ticular configurations design may arrive at are constructed 71; and
finally, it can be used to discuss any designed entity72.
In my opinion, Kimbells analytical devices and focus on situat-
ed practice make for one of the most cogent means of looking
at design practice . It also serves to remind me that any under-
standing of design ethics must have a means of application in
a diversity of design practices.
So, what is design?
For the purposes of this manifesto, design is understood to be
any and all thingswhether an innate activity or part of a disci-
plinethat we do to move from realit y to that-which-could-be.
69 Kimbell.RethinkingDesign Thinking:Part 2,136.
70 Kimbell.RethinkingDesign Thinking:Part 2,136.
71 Kimbell.RethinkingDesign Thinking:Part 2,136.
72 Kimbell.RethinkingDesign Thinking:Part 2,136.
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Ethics + design =what, exactly?Well, that is the understanding I am working toward.
Now that a working definition of design has been
established, its time to incorporate ethical theory.
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Lets begin with some normative ethical theory
After much exploration and review of t he branches of norma-
tive ethics, casuistryor its more modern title, case-based
reasoning stands out to me as the most analogous theory
for my conception of design et hics.
A poetic article from 1995 by Albert R Jonsen titled Casuistry:
An Alternative or Complement to Principles draws some
beautiful metaphoric parallels between design and case-based
reasoning. Though the definition li sted in many contemporary
dictionaries may read otherwise, casuistry is a traditional
method of interpreting and resolving moral problems. It focus-
es on the circumstances of particular cases rather than on the
application of ethical theories and principles73
. Jonsen states
that people use case-based reasoning on a daily basis every
time they ruminate about how they ought to act or argue
about how others should act or have acted 74.
Jonsen uses the metaphor of Matteo Riccis memory pal-
acea mental device to aid with the recollection of ideasto
help frame case-based reasoning.75In order to relate case-
based reasoning to traditional moral and ethical theory, he
conceives of a moral memory palace. In this palace, a moral
philosopher would be assigned the role of architect and a
casuistone who practices case-based reasoningthe role of
interior decorator76.
The palace, constructed of theory and principles,
is empty without the interior design, finishing, and
furniture of circumstance. These do not merely
stand around as neutral items, but are intrinsic
features of the edifice, without which interpretation
and appreciation are impossible. 77
To Jonsen, the use of case-based reasoning allows one to
move through the mental spaces of moral argument with
ease and enjoyment78.
Case-based reasoning has also found wide application in general
decision making, especially computerised decision making. A
1994 article by Aamodt and Plaza states that cases typically
consist of a problem, its solution, and information on how the
solution was reached79. They also divide case-based reasoning
into a formalised four-step process:
73 Jonsen,A.R. Casuistry:An Alternative or Complement toPrinciples?.Kennedy Institute of Ethics
Journal,5,no 3(1995): 237.
74 Jonsen. Casuistry:An Alternative or Complement toPrinciples?,237.
75 Jonsen.Casuistry:An Alternative or Complement toPrinciples?,241.
76 Jonsen. Casuistry:An Alternative or Complement toPrinciples?,248.
77 Jonsen.Casuistry:An Alternative or Complement toPrinciples?,248.
78 Jonsen. Casuistry:An Alternative or Complement toPrinciples?,246.
79 Aamodt A& E Plaza,Case-Based Reasoning:FoundationalIssues,MethodologicalVariations,and
SystemApproaches.ArtificialIntelligence Communications,7,no 1(1994): 39-52.
Ethics(generally):
(noun)alsoknown as
moralphilosophy,is a
branch of philosophy
that involves
systematizing,
defendingand
recommending
concepts of right and
wrongconduct.
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1. Retrieve.Gather information on completed cases that
share similarities with the target problem80.
2. Reuse.Map the solution from the previous case to the
target problem, this may involve adapting the previous
solution to fit the new situation 81.
3. Revise.Test the new solution and revise if necessary 82.
4. Retain. Once a successful solution is reached, the experi-
ence is stored as a new case for future reference 83.
Though the specific application of Aamodt & Plazas process
is for use by computers, it offers a more rigid counterpoint
to Jonsens conception and could act as a starting point for a
practice-based aspect of my understanding of design ethics.
When combined, the approaches feel congruent with many
existing design processes and practices. It also maintains a
flexibility for the development of an understanding of design
ethics, which goes along with Kimbells ideas about the diver-
sity of practice.
And on to some more design-specific ethical theory
Beyond normative ethical theory, I set out to identify some
authors that discussed the subject as it relates to design.
Despite the prevalence of social and sustainable design
areas I believe are firmly rooted in ethical concernsvery
little theory explicitly tackles the issue of design ethics. After
some digging, I was able to find two authors whose ideas I
found useful for developing my own understanding: C harles
Burnette and Clive Dilnot.
Charles Burnette is the former Dean of the School of Architec-
ture at the University of Texas at Austin, former Director of
the Graduate Program in Industrial Design at the University
of the Arts in Philadelphia, PA, and the former Chairman of
its Industrial Design Department. In a series of independently
published papers he outlines a new t heory of design t hink-
ing and outlines its moral and ethical implications. Burnette
relates wider moral and ethical considerations to his Theory
of Design Thinking model, which contains a series of thought
categories that comprise the design process: referential
80 Aamodt &Plaza,Case-Based Reasoning:FoundationalIssues,MethodologicalVariations,and
SystemApproaches,39-52.
81 Aamodt &Plaza, Case-Based Reasoning:FoundationalIssues,MethodologicalVariations,and System
Approaches,39-52.
82 Aamodt & Plaza,Case-Based Reasoning:FoundationalIssues, MethodologicalVariations,and
SystemApproaches,39-52.
83 Aamodt &Plaza,Case-Based Reasoning:FoundationalIssues,MethodologicalVariations,and
SystemApproaches,39-52.
28
thought, relational thought, formative thoughts, procedural
thought, evaluative thought, and reflective thought 84. To
return to the work of Kimbell that was previously discussed, I
regard Burnettes model as one of many possible design prac-
tices and therefore not a widely applicable design ethics. He
does, however, establish a few interesting ideas worth taking
into consideration.
Burnette first makes the distinction that morals refer to the
beliefs of an individual and ethics refer to morality put into
practice for the greater good.85He believes that design and de-
sign thinking can help to develop a set of morals and ethics 86
and that they should be separated from their traditional roots
in religion, tribalism, and nationalism87. Instead, he offers a
cogent, scientifically-founded means of explaining moral/eth-
ical behaviour:
Genes enable capacities which develop through
natural experience to recognize certain recurring
types of information; these neural agencies evolve
to afford forms of cognition able to recognize,
process and synthesize such information in
different situations. These evolved modes of
thought collaborate to express thought and
behavior in response to needs and desires that
arise from different situations. Emotions, feelings,
and preferences are applied to value thoughts and
behaviors in each situation, and their consequences
inform the morals and ethics that guide us as
individuals, communities, and cultures. It is this
defining, structuring, expressing, processing and
valuing structure that affords the possibility to
analyze, compare and develop what we believe and
do in different circumstances.88
The grounding of ethical ability firmly in human neurobiology
echoes back key ideas of casuistry; humans, Burnette says,
are hardwired to use case-based reasoning to make moral and
ethical decisions. That is not to say our brains make us inca-
pable of acting unethically or amorally as the cri teria used
when making these decisions would differ on an individual
basis. It simply recognises that the ability to make compara-
tive decisions of an ethical nature is innate within our biology.
84 Burnette, The Morals and Ethics of ATheory of Design Thinking 2.
85 Burnette,C.The Morals and Ethics of ATheory of Design Thinking accessed 2 September 2013.
http://www.academia.edu/4390557The_Morals_and_Ethics_of_A_Theory_of_Design_Thinking,1.
86 Burnette, The Morals and Ethics of ATheory of Design Thinking 2.
87 Burnette,The Morals and Ethics of ATheory of Design Thinking 2.
88 Burnette, The Morals and Ethics of ATheory of Design Thinking 2.
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Burnette also makes a distinction between aesthetic judgement
and ethical judgement. He concedes that it is possible to experi-
ence aesthetic pleasure in response to an ethically determined
valuation 89but states that the inverse is not possible because
aesthetic judgment is situation dependent, immediate, and
felt, while ethical judgment is based on knowledge acquired
over time across experiences in different situations 90. This
distinction is especially important because aesthetics are often
regarded as one of designs primary concerns.
Ethics? Design?
A design educator and historian, Cl ive Dilnot lays out a
preliminary outline for a new practice o f design ethics in his
45,000-word paper91, Ethics? Design?.The second in a series
published by Chicago architecture fi rm Archeworks, Dilnot
draws on the works of Giorgio Agamben, Alain Badiou, Gilles
Deleuze, Martin Heidegger, Gillian Rose, Elaine Scarry, Herbert
Simon, Gianni Vatimo, among others to nuance his under-
standing of the subject. His text is divided into two parts: Part
I contains an understanding of whattheoreticallyan ethics
of design might entail, and Part II offers three considerations
this ethics may manifest in practice. This discussion will fo-
cus primarily on the information covered in Part I; discussion
on Part II can be found in the next chapter.
Dilnot begins by outlining two dominant approaches to
design ethics, which he believes are inadequate. The firsta
pragmatic focusis t he development of a set o f professional
guidelines or principles which designers can apply at the
individual level; Dilnot argues that this approach does not
make full use of designs transformative capabilities 92. The
second focuses on an individual designers superego or moral
compass and lauds the importance of moral/ethical values,
then encourages designers to work whilst keeping those
in mind. Dilnot criticises this approach because the lack of
concrete guidance may ultimately leave the design profes-
sion unchanged93. In the remainder of the text, Dilnot offers a
thirdmore adequateapproach to design ethics.
A key point that Dilnot makes is that an ethics of design cannot
be separated from ethics per se because the establishment of
89 Burnette, The Morals and Ethics of ATheory of Design Thinking 9.90 Burnette,The Morals and Ethics of ATheory of Design Thinking 9.
91 I could have easily written adissertation on this essay alone.That however,would not have met
the criteriaI set for myself for this manifesto,soIve done my best to recap only the ideas I found most
relevant.
92 Cokelet, B.The Archeworks Papers,Volume 1,Number 2:
Ethics? Design? Reviewof The ArcheworksPapers, Volume 1, Number 2, edited by Stanley Tigerman.
DesignIssues, Volume 23,Number 2,summer 2007,93.
93 Cokelet.The Archeworks Papers,Volume 1,Number 2:
Ethics? Design? 93.
30
consumer capitalism over the past two centuries has created a
world where our humanness is in many ways indistinguishable
from the artificial94. To clarify what he means when discussing
ethics, Dilnot quotes Deleuze, stating that ethics, which is to say
a topology of immanent modes of existence replaces morality,
which always refers to transcendent values95. For the purpos-
es of my manifesto, I interpreted this statement to mean that
ethics is concerned with manifestations of divinity in the real
world96, and represents a shift away from morality (which relies
on beliefs taken from more typical notions of divinity). Dilnots
interpretation of this statement represents a shift from away
from the ideal toward the real97.
Dilnot also brings in Alain Badious criticism that ethicsin the
weak sensebends to what is necessary98. As a counterpoint
Dilnot views ethics in the strong sense as active engagement
with the real understood as actuality99. Actuality to Dilnot refers
to both what we encounter as given (real) and the givens capacity
for change (possibility)100, and also indicates that we understand
that the real always includes possibility for negation, transfor-
mation, or reconfiguration101. In other words, Dilnot understands
design as the recognition of the possibility of change102that
94 Dilnot,Ethics? Design?,8.
95 Gilles Deleuze in Dilnot,Ethics? Design?,14.96 I find this term tobe problematic and loaded with ties toorganised religion.Instead,I have come to
understand divinity as both the beauty that arises through the coalescence of science and nature to
create the realworld,and alsothe extreme potentialand resilience possessed by humans.
97 Dilnot,Ethics? Design?,14.
98 Alain Badiouin Dilnot, Ethics? Design?,15.
99 Dilnot,Ethics? Design?,16.
100 Dilnot,Ethics? Design?,16.
101 Dilnot,Ethics? Design?,16.
102 Dilnot,Ethics? Design?,16.
transformative
action
the becoming of that
which could be
possibility
the given's possibility
for change
the real
what we encounter as
given in the world
negotiation
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opens up these possibilities through negotiation103.
Dilnot describes design as a situated process that is a sus-
tained examination of what is possible in the realm of the arti-
ficial [actuality] and a negotiation with that actuality to realise
possibility104. As such, the two primary components of a de-
sign ethics Dilnot posits are possibility and negotiation. Possi-
bility is the abstract component of design ethicsits content105.
It represents a transfiguration and illustrates the need to
develop ethics that encompass radical change106. Negotiation
to Dilnot is the concrete or immanent component of design
ethicsits form taken in making107. It represents configuration
and brings up questions of recognition, incommensurability,
and mediation108. Dilnot gives three realities of which nego-
tiation is comprised: the demands and needs of the subject,
the limits of the possible (e.g. what is socially, economically,
politically, or physically possible), and transformative action109.
Dilnot also brings up some important considerations about the
ethical (design) significance of negotiating possibility:
1. Negotiation is a different way of engaging with actuality. 110
2. Design is a process of negotiating incommensurability
to create configurations (e.g. this resolution, in thisway,
responding to these circumstances)111.
3. One constant pole of incommensurability is the subject;
therefore, design can be described as an ethical negotiation
around the incommensurability of subject and object 112. The
ethical implications here are found in how the subject is
recognised (e.g. understood, listened to, etc.)113.
4. Design is an inherently relational activity; every thing has a
relationship to everything114.
5. Design differs from technology.115Technology aims to elimi-
nate incommensurability (or, to seek compatibility) whereas
design welcomes incommensurability and seeks out all
conditions that must be negotiated with as part of the design
process, then uses them for inspiration.116
6. Design as negotiation also means design as mediation.117
103 Dilnot,Ethics? Design?,16.
104 Dilnot, Ethics? Design?,16-17.
105 Dilnot,Ethics? Design?,28.
106 Dilnot, Ethics? Design?,28.
107 Dilnot,Ethics? Design?,28.
108 Dilnot, Ethics? Design?,28.
109 Dilnot, Ethics? Design?,28.110 Dilnot,Ethics? Design?,30.
111 Dilnot,Ethics? Design?,31.
112 Dilnot, Ethics? Design?,31.
113 Dilnot,Ethics? Design?,31.
114 Dilnot,Ethics? Design?,32.
115 Dilnot,Ethics? Design?,32.Dilnot does not specify,but I assume in this context he is referringto
technology the artefact,and not Buchanans notion of technology.
116 Dilnot,Ethics? Design?,33-34.
117 Dilnot,Ethics? Design?,34-35.Mediation in this sense is what is other torepresentation.
32
Dilnots understanding of design ethics as a combination of
negotiation and possibility align closely with my own ideas
about the subject, and his insights into negotiation extends
my understanding greatly. As one of the most in-depth texts
explicitly relating to design ethics, it is one of the most influ-
ential to my research. Though his ideas are highly theoretical
they are grounded with a solid philosophical foundation and I
find them to have a great resonance with the understanding of
design ethics I wish to cultivate.
So, ethics + design = what?
Though not yet complete, within the context of my manifesto I
interpret the previous discussion to conceive design ethics as
a way(s) in which any/all desired futures can be brought about.
It is possibility [theoretical aspects] and negotiation [physical
aspects]. It is the physical manifestation of human ideas about
what could be that requires the use of our innate ability to
think reflectively about previous experiences whilst making
decisions. It differs from, and should not be confused with,
aesthetic judgement. It is currently incomplete.
This understanding describes the process of design ethics, but cur-
rently lacks poles to guide the types of possibilities that should be
held as inherently good and worked towards. In the discussion that
follows, I will attempt to pin down some guiding poles.
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Whichpossibilitiesshould westrive for?The answer to this question lies in a common design
tactic: take the problem and turn it into a solution.
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How do you even begin to answer such a question?
One common thread encountered throughout my research
perhaps quite predictablyis industrial capitalism. Across the
board, theorists describe the ways in which industrial capital-
ism has fundamentally altered our existence. Upon reviewing
the theory collected throughout my research process, three
problematic alterations kept rising to the fore. These trans-
formations are not discrete, nor are they the definitive list of
capitalisms effects, however, they offer what I believe to be
some areas of opportunityor at the very least consideration
for ethical design. Each issue will be addressed with a bri ef
contextualisation followed by some possible ways design can
be used to counter the issue. They will act as the guiding poles
for that-which-should-be-regarded-as-good in my understand-
ing of design ethics at the present time.
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A crisis of terrestrial health, or harmony?
In the centuries since the Industrial Revolution, the use of
production surpluses to expand production capacity has made
continual economic growth the status quo118and defining marker
of progress. This c ycle of consumption and economic growth
is widely regarded as a factor of the planets impending health
crisis. This crisis and its potential solutions are frequently dis-
cussedespecially within the design industry.
Though easily dismissed as a polemicist, Tony Fry offers some
ideas about the effect humans have had on the planet worth
mentioning. In his recent trilogy containing the works Design
Futuring, Design as Politics, and Becoming Human by Design,
Fry respectively articulateswith immense convictionthat
design practice be reconceptualised in a way that is harmoni-
ous with his notion of sustain-ability119, that desi gners must
politici se themse lves as chang e makers in order to achieve
this end120, and offe rs a contextual isation of his mandates
within fundamental questions about the nature of human-
ness121. Thematically speakingand of particular relevance
to this discussionthe ethical implication Fry outlines is that
design has a moral obligation to humanity and must put its
efforts towards finding a collective finitude because design is
inextricable from its ability to create potential futures for the
world 122futures which Fry conceives of as primarily destruc-
tive123. As such, he believes that politics must shift their focus
and become what he calls a dictatorship of sustainment124.
I find Frys dictatorship to be incredibly radical, and as such I
have difficulty agreeing with it wholly. Perhaps it is his choice
of words that gives me this impression, but in my opinion
he leaves no room for what I would describe as grey areas.
For instance, his thesis appears to be that current human
life should neverunder no circumstances whatsoeverbe
privileged above sustainment. In theory, this wou ld condemn
the existence and use of life-saving medical technology that
was borne out of a capitalist economy. I interpret this to mean,
for instance, the p romotion of a ban on the production or use
118 Walker,S. Sustainable By Design: Explorationsin Theory and Practice,Earthscan, London,2006, p.10.
119 Rowe,A. Design Futuring:Sustainability,Ethics and NewPractice. Reviewof DesignFuturing:
Sustainability, Ethics and New Practice,by Tony Fry.Art/Design/MediaSubjectCentre,24November
2009,http://www.adm.heacademy.ac.uk/library/files/resource-reviews/rowe-design-futuring.pdf,1.
120 Tonkinwise,C. Against Becoming Unsustainable by Human-Centered Design:A reviewof Tony Fry
BecomingHuman by Design [Berg,2013]. Reviewof Becoming Humanby Design, by Tony Fry.2013,
http://www.academia.edu/2985203/_Against_Becoming_Unsustainable_by_Human-Centered_Design_.
121 Tonkinwise,Against BecomingUnsustainable by Human-Centered Design:A reviewof Tony Fry
BecomingHuman by Design [Berg,2013].
122 Owens, K. Design and Politics by Tony Fry. Reviewof Designand Politics, by Tony Fry. Design
Philosophy Papers, No2,2011, http://www.academia.edu/827369/Design_and_Politics_by_Tony_Fry_A_
review_by_Keith_Owens,6.
123 Owens,K. Design and Politics by Tony Fry. Reviewof Designand Politics, by Tony Fry. Design
Philosophy Papers, No2,2011, http://www.academia.edu/827369/Design_and_Politics_by_Tony_Fry_A_
review_by_Keith_Owens,6.
124 Tonkinwise,Against Becoming Unsustainable by Human-Centered Design:A reviewof Tony Fry
BecomingHuman by Design [Berg,2013].
39
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A hierarchy of human value, or dignity?
The second problematic alteration of industrial capitalism was
brought to my attention in Part II of Dilnots Ethics? Desi gn?
during his discussion of dignity and design in relation to
the public sphere126. Dilnot points out that capitalism and its
trappings (mindless consumption, valuing greed, the desire
for endless economic grow th, etc. ) reduce t he agency or social
worth of individuals to their economic power127. In perhaps one
of the most poignant passages in the book, Dilnot articulates
the ramifications of this system128:
If we are to consider the politics of the subject
todayespecially in urban politics in the USA, and
globally with respect to the poor (urban and rural)
then what we are most concerned with is creating
the conditions, materially and ideologically, for
the reverse of victim-hoodthat is for creating
subjectivity. We know from our earlier discussions
that the Holocaust could only happen once The
Jew as a category of person has been stripped of all
personhood. As we saw in the Berlin project, material
deprivation, public humiliation and petty cruelty are
integral part of that process [sic]which is why they
precede genocide. But this is also why class-interests
in politics have a vested interest in supporting both
humiliation and deprivation in however small ways
voter registration processes in Florida let us say, or
cut-backs to funding for infrastructure for public
education. The point about these processes is that
they are erosive of personhood with respect to whom
they are applied. In so far as they succeed (again in
even small ways) as subject into a victim and the
politics of this, to repeat, is that in so doing one has
created a person to whom anything can be done, for
the victimand children know this from playground
bullyingis one for whom in contradiction to how we
like to think about it, there can be no pity. The aim of
all ethical-politics thenhas to be to reverse the logic
of the victim. One reverses this logic by re-creating
the victim as a subject with power, and one gives
power (the term is literal) by endowing the victim/
subject with value as a subject.129
126 Dilnot, Ethics? Design?,127-146.
127 Dilnot,Ethics? Design?,128.
128 After many attempts tosummarise his words in an equally compellingmanner,Ive decided to just
include themas an extended quotation topreserve their gravitas and poetry.
129 Dilnot, Ethics? Design?,139-140.
43
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The notion that capitalism is ravaging our planet in an envi-
ronmental sense is often articulated, but in this passage, Dilnot
articulates a very different type of consequenceone that
strips away personhood. As a result, he explains that ethical
design calls for design that undoes harm and restores human
dignity130. This is the foundation for the second pole I would
like to establish for that-which-should-be-regarded-as-good in
my understanding of design ethics: dignity, the innate right of
everyone to be valued and receive ethical treatment. The ob-
vious means for employing dignity in the design practice is to
create design that actively challenges this problem, but some
more nuanced ideas are expanded upon in Part II of Dilnots
Ethics?, Design?.
Dilnot titles his first section of Part II Compassion, or the Arti-
fact: Sentient Perception and the Interior Structure of the Arti-
fact131 to establish a direct link between artefacts and compas-
sion . He states that all ethics begins with compassion132, but
that in the past century we have been unable to make compas-
sion political133. To tie compassion to design, Dilnot examines
the designers ability to relieve the pain of others and heavily
references the final chapter of Elaine Scarrys, The Body In
Pain134.As it relates to ethics, Dilnot states that designers re-
lieve suffering not just with empathy to those in pain, but also
through a translation (akin to the translation of poetry from one
language to another) of their perceptions and understandings
of that pain into an artefact which works to alleviate it.135Dilnot
gives Harry Becks 1933 London Underground diagram136and
references Scarrys example of the incandescent light bulb 137as
exemplars of this translation.
Dilnot expands the notion of pain from the sense of our bodily
capacities and capabilities to the more general sense of how
we feel alive at any momentwhich therefore relates also to
consciousness and the particularly to self-consciousness of
who we are and how we may be138. Though never stated so
explicitly, Dilnot is referring to the innate human longing for
possibili ty of what we could beor r atherdes ire. He goes on
to state that design should strive not only to alleviate pain and
suffering, but also to offer an opening to happiness139.
130 Dilnot, Ethics? Design?, 140.
131 Dilnot, Ethics? Design?, 87.
132 Dilnot, Ethics? Design?, 87.
133 Dilnot, Ethics? Design?, 87.
134 Dilnot, Ethics? Design?, 88.
135 Dilnot, Ethics? Design?, 88.
136 Dilnot, Ethics? Design?, 90-91.
137 Dilnot, Ethics? Design?, 92-93.
138 Dilnot, Ethics? Design?, 92.
139 Dilnot, Ethics? Design?, 95. What Heidegger calls, Being of Joy.
Dilnot links this back to artefacts translating them into gifts
made things are essentially anonymous gifts140whose produc-
tion should be addressed to a recipient141. He maintains that this
view of artefacts as gifts may have a lot to offer in the confound-
ing of commodity consumption and subject-subject relations 142.
Dilnots discussion of modesty and radical impurity has two
key takeaways for t he purpos e of thi s manifesto. First, D ilnot
dances around modesty as it relates to design. Through the
use of subheadings such as proximity and the space of being
ordinary, Dilnot constructs a notion of modesty that can be
summed up as focusing on the nearest or plainest artefacts
(those with a primary concern of serving a compassionate end)
and not on those which are opulent or borne from self-indulgent
aesthetics143. Second, Dilnot puts forth the concept of radical
impurity, by which he means design that hovers perpetually
between two conditions144. For instance, design that is between
such things as: imaginative projection and realisation; artwork
and the object made real; prototype and ubiquitous stereotype; or
inventive and everyday145. This once again harkens back to Dil-
nots theory that (design) ethics is a negotiation between the real
and the ideal, and therefore implicates that to design in a space of
radical impurity is to design ethically.
In summation, with this pole I wish to articulate that the full
access to things such as the alleviation of suffering, the exten-
sion of human experience, and dignity should not be directly
correlated to ones economic power.
140 Dilnot, Ethics? Design?, 99.
141 Dilnot, Ethics? Design?, 99.
142 Dilnot, Ethics? Design?, 101.
143 Dilnot, Ethics? Design?, 105-120.
144 Dilnot, Ethics? Design?, 121.
145 Dilnot, Ethics? Design?, 121.
4544
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A crisis of confidence, or desire?
This final problematic alteration of industrial capitalism is a dis-
belief in our own ability to successfully undertake and complete
transformative change. It is perhaps the most key of the three, as
the subtext of the first two requires transformation.
This issue is covered very thoroughly in Jill Franzs 2013 key-
note presentation at the DRS//Cumulus Oslo 2ndInternational
Conference for Design Education Researchers. In her address,
Franz proposes a new design pedagogy with wide application
for education at any level which regards desi gn learning as
a force for engaging the radical self146. In Franzs context, a
radical self is:
one who takes responsibility for designing their own
existence, who is intensely desiring of reform and
transformation despite risk, disruption and ambiguity;
who contests intentions to control preferring to adopt
a nuanced, textured approach to life; who embraces
uncertainty because of the impetus it provides to move
beyond the world that is147.
Franz states that there is a general consensus (amongst the
media, government, design industry, business, etc.) that
abductive reasoning and creative problem solving must be
used to solve the wicked problems of our postnormal world148
including, in this context, the two aforementioned problematic
alterations. However, she believes we currently lack the confi-
dence to see such transformation through, using the Ziauddin
Sardar quote, in our time it is possible to dream all dreams of
visionary futures but almost impossible to believe we have the
capability or commitment to make any of them a reality149to
articulate the idea poetically.
Franz explains this crisis of confidence by stating that humans
have undergone the extinction of experience150as capitalism
has changed transformed the relationship children have with
nature from direct exposure to an indirect and virtual experi-
ence151. Franz believes these indirect experiencesmediated by
technologylimit childrens opportunities to experience won-
der and surprise and for dealing with uncertainty, risk, and fail-
146 Franz,Jill. [Design]Learning: AProductive Force for Engagingthe RadicalSelf. Keynote Presentation
for DRS//Cumulus Oslo2013-2nd InternationalConference for Design Education Researchers,Oslo,
Norway,16 May 2013.
147 Franz,[Design] Learning:A Productive Force for Engaging the RadicalSelf
148 Franz,[Design] Learning:A Productive Force for Engagingthe RadicalSelf.
149 Sardar,Z. Welcome topostnormaltimes. Futures, 42,no.5,(2010 quoted in Franz,[Design]Learning:
AProductive Force for Engagingthe RadicalSelf. How doesthis relate toDilnots notionof ethicsbeing
the mediationbetweenthe real and ideal ifour faith inour own ability tocreate the ideal nolonger
exists?
150 Franz,[Design] Learning:A Productive Force for Engagingthe RadicalSelf. The extinctionof
experiencereferstoa sense ofdisembodimentor alienationfromnature and the natural world.
151 Kellert,S. Building for Life. Washington:Island Press,2005,45 quoted in Franz,[Design] Learning:A
Productive Force for Engagingthe Radical Self.
& ' $ + # " 4 3 ' 4 " . & ) - /0 1 . 2 - " # ! # 3 2 & )0.12 & % .!&"3. ! , #1-8!)7- &88.1A$2&"!':1) ! " #$ .7 10 !&%# 7&:+.18$)+ $) "#! 7&.*= "11)! ,#1 -!!- 2!.!': 4:,&)"$) + "1 -!! B $"- $2/81--$4': 0.&+$'!= 2$'*:/, # $ " ! % 3 . 5 ! 7 + ' 1 4 !8 . 1 " ! % " $ 5 ! ': & . 1 3 ) 7&) !5!) 21.! 0.&+$'! =
3 8 . $ + # " / " # ! ) / 0 1 ' 7 $ ) +0 $ ' & 2 ! ) " 1 0 , $ . ! $ -" # ! 2 & " ! . $ & ' $ C & " $ 1 )10 )!$ "#!. .!"$)& = )1.838$' = )1. 7&:/-!! $)+=)1. )$+ #"/-!! $ )+D $" $-
& 2 &"!. $&' $C&"$1 ) 1 0 &% 1 3 ) " ! . 0& % 3 "& ' 8 ! . /%!8"$1) & 413" "#! 7!/8 ! ) 7 & ) % ! 1 0 # 3 2 & )- $ + # " 1 ) " # ! . # : " # 2
49
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8/13/2019 #L2D4G: A personal manifesto of design ethics
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ure152ultimately leaving them with reduced opportunities to
develop resilience and adaptive, critical and creative responses
and to build an experiential repository for future. To Franz, this
shift changes the ways in which we define our humanness.
In this particular instance, an extinction of experience with
nature has shaken the confidence in our ability to successfully
undertake transformative change153. This is the backgrund for
the third pole I would like to establish for that-which-should-
be-regarded-as-good in my understanding of design ethics:
desire as a source of inspiration and motivation.
As a mea ns of co unteracting this c risis of confidenc e, Franz
introduces aspects of Nelson & Stoltermans 2010 work, The
Design Wayspecifically the idea of desiderata (that-which-
is-desired). Nelson and Stolterman argue that we typically
attempt to solve problems with a negotiation between that-
which-is and that-which-ought-to-be but do not include
that-which-is-desired (desiderata)154. Instead, they argue that
we should include desiderata and use humanitys hardwired
desireto thrive and not merely surviveto reinvigorate our
transformative action155. They offer the idea that desire is
the destabilizing trigger for transformational change, which
facilitates the emergence of new poss ibilities and reali zations
of human being156
.
The significance of this is that design can enable a positive
impulse born out of the desire to create situations, systems of
organisation, or concrete artefacts that enhance our life expe-
riences157. As Franz puts it, a shift to include desires as well
as needs, for all concerned, might invoke greater potential and
embodied generative capacity of design for transformational
change 158. Franz and Nelson & Stolterman believe desiderata
could help to restore faith in our abilities to create transfor-
mation as it can help initiate a certain kind of design action,
capacity, or agency linking this human capacity to human
achievement in a highly productive way159.
In this way, desiderata can be can be thought as of that-
which-is-not-yet160and the creation of transformative changethrough desiderata contains three dimensions: what we want
152 Franz, [Design] Learning: A Productive Force for Engaging the Radical Self.
153 Franz, [Design] Learning: A Productive Force for Engaging the Radical Self.
154 Nelson , H & E Stolterman. The Design Way, 2ndEdition. London: The MIT Press, 2010, 117 quoted in
Franz, [Design] Learning: A Productive Force for Engaging the Radical Self.
155 Nelson, H & E Stolterman. The Design Way, 2nd Edition. London: The MIT Press, 2010, 117 quoted in
Franz, [Design] Learning: A Productive Force for Engaging the Radical Self.
156 Nelson, H & E Stolterman. The Design Way, 2nd Edition. London: The MIT Press, 2010, 110 quoted in
Franz, [Design] Learning: A Productive Force for Engaging the Radical Self.
157 Nelson , H & E Stolterman. The Design Way, 2ndEdition. London: The MIT Press, 2010, 111 quoted in
Franz, [Design] Learning: A Productive Force for Engaging the Radical Self.
158 Franz, [Design] Learning: A Productive Force for Engaging the Radical Self.
159 Nelson, H & E Stolterman. The Design Way, 2nd Edition. London: The MIT Press, 2010, quoted in Franz,
[Design] Learning: A Productive Force for Engaging the Radical Self.
160 Nelson , H & E Stolterman. The Design Way, 2ndEdition. London: The MIT Press, 2010, 117 quoted in
Franz, [Design] Learning: A Productive Force for Engaging the Radical Self.
(our aesthetics); what we believe ought to be (our ethics); that
which needs to be (corresponding to reason)161. In relation to
design, Franz voices Nelson & Stoltermans belief that design
should intentionally direct evolution rather than allow evolu-
tion to happen as a reactive trigger to negative change 162as it
ensures design is a grounded and purposeful activity.
161 Franz, [Design] Learning: A Productive Force for Engaging the Radical Self. The extinction of
experience refers to a sense of disembodiment or alienation from nature and the natural world.
162 Nelson, H & E Stolterman. The Design Way, 2ndEdition. London: The MIT Press, 2010, 117 quoted in
Franz, [Design] Learning: A Productive Force for Engaging the Radical Self.
5150
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