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    New Paradigmsin

    Supply Chain Design

    Sandeep DuggalCEO, Extron Inc.

     April 2015

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    © Extron 20152

    Agenda

    Historical perspective

    What’s changed? 

    Rethinking the model

    New supply chain design and Last Mile Manufacturing

    Impact on U.S. jobs

    Q&A

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    Why Supply Chain design is important

    Supply Chain performance can make orbreak a company

     – Competitiveness

     – Capital utilization – Control of Intellectual Property

    Particularly important to NEW companies!

    SC costs are structurally controllable

    80/20 rule applies to offshoring gains

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    Historical Perspective:Supply Chain Evolution

    Stage 1: Internal Operations

    Stage 2: Leveraged/Outsourced Operations

    Stage 3: Globalization / Offshoring

    Stage 4: Optimization / Reshoring

    Stage 5: ???

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    Globalization of supply chains

    Enablers of globalization

     – Transportation advances:

    Container transportation

    Intermodal technology

     Air transportation

     – Communications technology / networks

     – Design technology (CAD/CAM)

     – Lower overseas wage costs: powerful incentive

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    Globalization of supply chains

    First offshoring wave: Assembly

    Second offshoring wave: Capital-intensive work

     – Semiconductors – Plastics

     – PCBA

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    1. Assembly

    2. Capital-intensive Mfg

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    Current Globalized Supply Chain

    Contact Mfr (CM)

    Component

    Supplier

    Component

    Supplier

    Component

    Supplier

    Air or

    Ocean

    Transport CustomerDistribution

    Demand Signal (EDI)

    Returns

    Parts &

    Accessories

    OEM (ORIGINAL EQUIPMENT MANUFACTURER)

    GLOBALIZED LOCAL or GLOBAL

    Warranty pool

    Advance

    replacement

    Field engineering

    and service

    Configuration

    ORIGIN

    •  Low labor cost

    •  High conc. ofcomponent suppliers

    MARKET

    •  Volatile demand

    •  Significant pre-& post-salelogistics activity

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    Globalization of supply chains

    Far-flung supply chains – Source is often far-removed from end-customer.

     Arms-length management of suppliers – We live in a world where the largest shoemaker doesn’tactually make shoes. It only designs and markets them.

    Pendulum has swung very far – Beginning to swing back,

    due to a number of CHANGE DRIVERS…. 

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    New Change Drivers (vs 1980’s and 1990’s) 

    Category

    Economic change

    New Perspectives/Knowledge

    Geopolitical change

    Change Driver

    Wage gap vs Asia is disappearing

    Retail evolution: customization, life cycles

    Oil prices up (transportation cost)

    Exchange rates changing

    Business economics now understood

    IP leakage experiences

    Ethics, travel realities

    Business interruption awareness

    Government/social change

    “Buy American” trend 

    Security concerns

    Changing regulations

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    Business risks exposed 

    Sourcing Risk

    • Vendor leverage,concentration

    IP Leakage

    • Unwanted tech transfer

    • 2015 fcst: $1.7 T inpirated items3

    Costs

    • Hidden, increasing

    • Changing customer dynamics 

    Responsiveness

    • Timeliness

    • Adaptability to volatility

    Source: 1. IDC; 2. BDA China; 3. Business Action to Stop Counterfeiting & Piracy, 2011;

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    Impact of supply chain interruption

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    Can have major long-range effects on corporate performance.

    Study: 800 companies with supply chain disruption (1989-2000):

     – Stock returns: 33-40% lower

     – Share price volatility: +13% higher

     – Sales growth: -7% lower

     – Costs: +11% higher

     – Inventories: +14% higher

     – Recovery time: 2 years

    Source: Kevin B. Hendricks and Vinod R. Singhal “An Empirical Analysis of the Effect of Supply Chain Disruptions on Long -Run

    Stock Price Performance and Equity Risk

    of the Firm” 1/5/09. 

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    Impact of IP loss

    IP can be viewed as a national and corporate asset.

    Offshoring effectively creating competition

     – Pirated:

    86% of software sold in China1

    38% of cellphone handsets2

     – Equals technology transfer

     – Reduced entry barriers for new competitors

    Must factor this reality into economics of supply chaindecision.

    12 Source: 1. IDC; 2. BDA China; 3. Business Action to Stop Counterfeiting & Piracy, 2011;

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    Net result

    Vulnerability

     – Despite best intentions to become morecompetitive

    #1 Risk to Revenue

     – Supply chain risk is top-ranked for greatestpotential risk to revenue (recent study of more

    than 600 financial executives worldwide)1

    13Source: FM Global “Risk Management in a Global Economy”  

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    Solution:Rethinking the Model for Maneuverability

    How maneuverable are you?

     – “Do you have an Adaptive Supply Chain?” 

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    Rethinking Supply Chain Architecture

    Think of Supply Chain in two components

     – Globalized

     – “Last Mile” (Localized) Manufacturing 

     – This constitutes the GLOCALTM

     Supply Chain

     Add control at every step

     –  AVL, Sub-contractors, Component suppliers

     – Provides OEM with several NEW controls

    Structurally build in IP firewalls / reshore critical IP

    Risk management structure

    Transportation cost control structure

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    New: “Last Mile” Supply Chain

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    • A more flexible structure (allows freight cost mgt, inventory mgt)• A differentiation factor (customized configuration, speed, cost)

    Contact Mfr (CM)

    Component

    Supplier

    Component

    Supplier

    Component

    Supplier

    Air or

    Ocean

    Transport

    FRONT END SC

    (GLOBALIZED)

    Final Config Customer

    LAST MILE SC

    (IN-MARKET)

    OEM (ORIGINAL EQUIPMENT MANUFACTURER)

    Distribution

    Demand Signal (EDI)

    Service

    Inventory Mgmt

    Demo-Loaner

    Alt. Channel

    Fulfillment

    Returns Mgmt

    Advantages:

    More control points / levers Reduced IP RiskLower landed costs Reduced concentration riskLower inventories More flexibility

    Tiered

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    Managing IP risk:Firewall sensitive components

    Common ComponentSupplier(Overseas)

    Component A

    Component B

    Component C

    IP-sensitive Components 

    Components D/E/F/G

    “Last Mile”

    Integration

     ABC

    +

    D/E/F/G

    +integrative software

    ContractManufacturer:Pre-manufactured“platform” 

    A+B+C

    A+B+C

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    Advantages of the New Model

    Increase Performance

     – Last Mile Manufacturing = in-market operations advantages

     –  Analytical approach to supply chain redesign process

     – Flexible, ultra-responsive, better speed to market

    Reduce Risk

     – Protect intellectual property from theft

     – Reduced supply chain risk

    Reduce Cost

     – Convert fixed costs to variable costs

     – Reduced transportation costs, minimize last-minute shipping – Reduced inventory

     – Use globalized sources intelligently, experience-based

    Improve Focus

     – Local manufacturing, but clients get to focus on their core competencies

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    Reshoring of supply chains

    First offshoring wave: Assembly

    Second offshoring wave: Capital-intensive work

    Third wave (Reshoring): Assembly

    Beginning of fourth wave: – “Next-generation” capital-intensive work (i.e., Tesla)

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    1. Assembly

    2. Capital-intensive Mfg

    3. Assembly

    2. Capital-intensive Mfg

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    Additional consideration: Returns

    Increasingly important aspect of SC design

     – New reality: social media / Internet can make or

    break your companyOnline reviews, blogs: Twitter, Yelp, Angie’s List, etc. 

     – High consumer expectations for how well you handlereturns – and WHERE you handle them!

    New thinking should apply to both

     – Forward supply chains

     – Reverse supply chains20

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    Is it working? Example:

    Product: Configurable Mass Storage Device

    SKUs: 10+

    Challenges:

     – Volatile demand / poor forecast / high inventory – Client/OEM effectively “owns” channel inventory via price-

    protection agreements

     – Changing requirements from retailers

     – High freight costs for fully packaged product

     – Use of air freight to meet demand volatility

     – Strong price erosion (-5%/mo) and obsolescence

     – Preserve global supply base, but increase flexibility

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    Is it working? Results:

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    Other considerations

    Bring economically-justified jobs back to U.S.A.

     – 500,000-1 million new jobs in high-tech alone

     – Domestic supply chain jobs (“last mile” is here). 

     – Good fit with current skill set for available workforce

    Requires an openness to becoming involvedwith your supply chain

     – Hands-on / deep involvement

     – Tremendous return on time invested

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    Implementation steps

    Start small

    One geography

    One product line

    Design “postponement” into your product 

    Realign existing / ill-suited partners

    Requires an openness to becominginvolved with your supply chain

     – Hands-on / deep involvement

     – Tremendous return on time invested24

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    Summary

    Supply chain globalization / offshoring trend hasreached full extension

    Systemic changes have exposed hidden risks

    Problems created: sourcing risks, IP leakage, costissues, flexibility issues

    Companies rethinking architecture

    New “last mile” solution solves significant cost,

    flexibility, security issues. Improves fault-tolerance

     Applies to returns as well, only in reverse

    Easy to implement in stages

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    Get involved

    .org site:

     – LastMileManufacturing.org

    LinkedIn group: – Last Mile Manufacturing and Onshoring

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    Questions & Answers

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    Thank You

    Sandeep Duggal

    Extron, Inc.

    496 S. Abbott Avenue,Milpitas, CA 95035

    (510) 353-0177

    [email protected]