SERVICEMANUAL

Published in April 2008842GN119

2GNSM069Rev. 9

KM-3050KM-4050KM-5050

CAUTION

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

It may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for proper disposal.

IL Y A UN RISQUE DETYPE INCORRECT. METIONS DONNEES.

Il peut tre illgal de jetetionnaires municipaux dau rebut approprie.ATTENTION

XPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE TTRE AU REBUT LES BATTERIES UTILISEES SELON LES INSTRUC-

r les batteries dans des eaux dgout municipales. Vrifiez avec les fonc-e votre rgion pour les dtails concernant des dchets solides et une mise

Revision history

Revision Date Replaced pages Remarks

1 November 10, 2006 CONTENTS, 1-1-1 to 1-1-3, 1-1-5, 1-2-2, 1-2-4 to 6, 1-2-9 to 1-2-12, 1-3-5 to 1-3-102, 1-4-1, 1-4-2, 1-4-6, 1-4-7, 1-4-22, 1-4-25, 1-4-28, 1-4-31, 1-4-32, 1-4-35 to 37, 1-4-57 to 60, 1-5-4 to 8, 1-5-16, 1-5-19, 1-5-23, 1-5-25 to 1-5-40, 1-6-1 to 1-6-4, 2-1-1, 2-1-4, 2-1-10, 2-1-13, 2-1-15, 2-2-4, 2-2-6, 2-3-1, 2-3-2, 2-3-8, 2-3-11, 2-3-13 to 2-3-16, 2-4-1 to 2-4-6

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2 January 26, 2007 CONTENTS, 1-1-2, 1-1-5, 1-2-3, 1-2-4, 1-2-11, 1-3-5, 1-3-6, 1-3-8, 1-3-9, 1-3-11 to 1-3-14, 1-3-16 to 1-3-19, 1-3-24, 1-3-32, 1-3-49, 1-3-50, 1-3-52 to

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3 March

4 March

5 May

6 August

7 Novemb

8 April

9 April 21-3-55, 1-3-60, 1-3-65, 1-3-67, 1-3-72 to 1-3-77, 1-3-82 to 1-3-102, 1-4-6, 1-4-9, 1-4-12, 1-4-14, 1-4-15, 1-4-20, 1-4-24, 1-4-40, 1-4-41, 1-4-51, 1-5-13, 1-5-22, 1-5-40, 2-2-1, 2-2-4, 2-3-10, 2-3-12, 2-3-16, 2-4-9

2, 2007 CONTENTS, 1-1-2 to 1-1-4, 1-3-3, 1-3-6, 1-3-41, 1-3-63, 1-3-71, 1-3-85, 1-4-22, 1-4-32, 1-4-43, 2-4-1, 2-4-2

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16, 2007 1-3-76 -

7, 2007 1-3-2, 1-3-5, 1-3-21 to 1-3-23, 1-3-36, 1-3-68, 1-3-70, 1-3-71, 1-3-73, 1-3-74, 1-3-83, 1-4-5, 1-4-15, 1-4-17 to 1-4-21, 1-5-20

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31, 2007 CONTENTS, 1-2-1, 1-2-11, 1-2-12, 1-3-7, 1-3-21, 1-3-24, 1-3-25, 1-3-35, 1-3-36, 1-3-39, 1-3-51, 1-3-63, 1-3-68 to 1-3-70, 1-3-85, 1-4-1, 1-4-15, 1-4-22 to 1-4-24, 1-4-43, 1-5-23, 2-3-5

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er 30, 2007 CONTENTS, 1-1-1 to 1-1-3, 1-2-4, 1-3-3 to 1-3-6, 1-3-8 to 1-3-10, 1-3-48 to 1-3-50, 1-3-76, 1-3-77, 1-3-81 to 1-3-105, 1-6-1, 2-4-1, 2-4-2

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1, 2008 CONTENTS, 1-1-2, 1-2-13, 1-5-2 -

5, 2008 1-5-25 -

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Saf

This booklet provides satheir customers, their mare advised to read thisdescribed here before eety precautions

fety warnings and precautions for our service personnel to ensure the safety ofachines as well as themselves during maintenance activities. Service personnel booklet carefully to familiarize themselves with the warnings and precautions

ngaging in maintenance activities.

Safety warnings and precautions

Various symbols are used to protect our service personnel and customers from physical danger and to prevent damage to their property. These symbols are described below:

DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrectcompliance with warning messages using this symbol.

WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliancewith warning messages using this symbol.

CAUTION: Bodily injucomplianc

SymbolsThe triangleof attention

G

W

W

indicates

G

D

indicates

G

R

Ary or damage to property may result from insufficient attention to or incorrecte with warning messages using this symbol.

( ) symbol indicates a warning including danger and caution. The specific point is shown inside the symbol.

eneral warning.

arning of risk of electric shock.

arning of high temperature.

a prohibited action. The specific prohibition is shown inside the symbol.

eneral prohibited action.

isassembly prohibited.

that action is required. The specific action required is shown inside the symbol.

eneral action required.

emove the power plug from the wall outlet.

lways ground the copier.

1.Installation Precautions

WARNING

Do not use a power supply with a voltage other than that specified. Avoid multiple connections to one outlet: they may cause fire or electric shock. When using an extension cable, always check that it is adequate for the rated current. .............................................................................................

Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or electric shock. Connecting the earth wire to an object not approved for the purpose may cause explosion or electric shock. Never connect the ground cable to any of the following: gas pipes, lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the proper authorities. ............................................................................................................................

CAUTION:

Do not place the copier o

Do not install the copier Do not install the copier

This may cause fire. .....

Allow sufficient space aras possible. Insufficient

Always handle the mach

Always use anti-topplingthe copier to move unex

Avoid inhaling toner or dtally ingested, drink a lotately. If it gets into the eyattention. .......................

Advice customers that thinstruction handbook. ...n an infirm or angled surface: the copier may tip over, causing injury. .......

in a humid or dusty place. This may cause fire or electric shock. ................near a radiator, heater, other heat source or near flammable material.

....................................................................................................................

ound the copier to allow the ventilation grills to keep the machine as cool ventilation may cause heat buildup and poor copying performance. ...........

ine by the correct locations when moving it. ...............................................

and locking devices on copiers so equipped. Failure to do this may cause pectedly or topple, leading to injury. ...........................................................

eveloper excessively. Protect the eyes. If toner or developer is acciden- of water to dilute it in the stomach and obtain medical attention immedi-es, rinse immediately with copious amounts of water and obtain medical ...............................................................................................................

ey must always follow the safety warnings and precautions in the copiers ..................................................................................................................

2.Precautions for Maintenance

WARNING

Always remove the power plug from the wall outlet before starting machine disassembly. ...............

Always follow the procedures for maintenance described in the service manual and other related brochures. .......................................................................................................................................

Under no circumstances attempt to bypass or disable safety features including safety mechanisms and protective circuits. .....................................................................................................................

Always use parts having Always use the thermos

chure when replacing thaccident. .......................

When the service manuapart, always use the corr

Always check that the co Check that the power ca

is dirty, clean it to remov

Never attempt to disassedamage eyesight. .........

Handle the charger sectishock if handled imprope

CAUTION Wear safe clothing. If we

safely secured so they w

Use utmost caution whe

Handle the fixing section Check that the fixing uni

abnormally high tempera the correct specifications. ..........................................................................tat or thermal fuse specified in the service manual or other related bro-em. Using a piece of wire, for example, could lead to fire or other serious ...................................................................................................................

l or other serious brochure specifies a distance or gap for installation of a ect scale and measure carefully. ................................................................

pier is correctly connected to an outlet with a ground connection. .............ble covering is free of damage. Check that the power plug is dust-free. If it e the risk of fire or electric shock. ..............................................................

mble the optical unit in machines using lasers. Leaking laser light may ..................................................................................................................

ons with care. They are charged to high potentials and may cause electric rly. ............................................................................................................

aring loose clothing or accessories such as ties, make sure they are ill not be caught in rotating sections. ..........................................................

n working on a powered machine. Keep away from chains and belts. ........

with care to avoid burns as it can be extremely hot. ..................................t thermistor, heat and press rollers are clean. Dirt on them can cause tures. ........................................................................................................

Do not remove the ozone filter, if any, from the copier except for routine replacement. ....................

Do not pull on the AC power cord or connector wires on high-voltage components when removing them; always hold the plug itself. .....................................................................................................

Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a cable cover or other appropriate item. .............................................................................................

Treat the ends of the wir

Remove toner complete

Run wire harnesses care After maintenance, alwa

removed, have been refitrapped wire and missing

Check that all the cautionhandbook are clean and

Handle greases and solv Use only a small amou Ventilate the room wel Allow applied solvents

switch on. Always wash hands af

Never dispose of toner ofire in a furnace, etc. .....

Should smoke be seen cdiately. ..........................

3.Miscellaneous

WARNING

Never attempt to heat thspecified refiner; it may ge carefully when installing a new charger wire to avoid electric leaks. ........

ly from electronic components. ...................................................................

fully so that wires will not be trapped or damaged. ....................................ys check that all the parts, screws, connectors and wires that were tted correctly. Special attention should be paid to any forgotten connector, screws. ...................................................................................................

labels that should be present on the machine according to the instruction not peeling. Replace with new ones if necessary. ......................................

ents with care by following the instructions below: .....................................nt of solvent at a time, being careful not to spill. Wipe spills off completely.l while using grease or solvents. to evaporate completely before refitting the covers or turning the power

terwards.

r toner bottles in fire. Toner may cause sparks when exposed directly to ..................................................................................................................

oming from the copier, remove the power plug from the wall outlet imme-..................................................................................................................

e drum or expose it to any organic solvents such as alcohol, other than the enerate toxic gas. .....................................................................................

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2GN/2GP/2GR-8

CONTENTS

1-1 Specifications1-1-1 Specifications..........................................................................................................................................1-1-11-1-2 Parts names............................................................................................................................................1-1-4

(1) Machine.............................................................................................................................................1-1-4(2) Operation panel.................................................................................................................................1-1-5

1-1-3 Machine cross section ............................................................................................................................1-1-6

1-2 Installation1-2-1 Installation environment .........................................................................................................................1-2-11-2-2 Unpacking and installation ......................................................................................................................1-2-2

(1) Installation procedure ........................................................................................................................1-2-2(2) Setting initial copy modes................................................................................................................1-2-10

1-2-3 Installing the k1-2-4 Installing the e

1-3 Maintenance Mo1-3-1 Maintenance m

(1) Executing (2) Maintenan(3) Contents o

1-3-2 User managem(1) Using the (2) Common s(3) Copy settin(4) Sending se(5) Document(6) Printer set(7) Network se(8) Printing re(9) Adjustmen

(10) Date/Time(11) Editing De(12) Restarting(13) User login(14) Job accou

1-4 Troubleshooting1-4-1 Paper misfeed

(1) Paper mis(2) Paper mis(3) Paper mis

1-4-2 Self-diagnosis(1) Self-diagn(2) Self diagno

1-4-3 Image formati(1) No image (2) No image (3) Image is to(4) Backgroun(5) A white lin(6) A black lin(7) A black lin(8) One side o(9) Black dots

(10) Image is b(11) The leadin(12) The leadin(13) Paper crea(14) Offset occey counter (option) .........................................................................................................1-2-11xpanded memory (option)..............................................................................................1-2-13

deode .................................................................................................................................1-3-1

a maintenance item ..........................................................................................................1-3-1ce modes item list.............................................................................................................1-3-2f the maintenance mode items.........................................................................................1-3-6ent ................................................................................................................................1-3-90

user management mode .................................................................................................1-3-90ettings ............................................................................................................................1-3-91gs...................................................................................................................................1-3-95ttings..............................................................................................................................1-3-96

box/Removable memory settings...................................................................................1-3-96tings ................................................................................................................................1-3-97tup .................................................................................................................................1-3-99

ports/Sending notice .......................................................................................................1-3-99t/Maintenance...............................................................................................................1-3-100r.....................................................................................................................................1-3-101stination (Address Book/Adding One-Touch Keys) ......................................................1-3-102 the system/Connecting the PC ....................................................................................1-3-103 administration...............................................................................................................1-3-103nting ..............................................................................................................................1-3-104

detection .........................................................................................................................1-4-1feed indication ...................................................................................................................1-4-1feed detection conditions ..................................................................................................1-4-2feeds ...............................................................................................................................1-4-11.......................................................................................................................................1-4-22

ostic function ...................................................................................................................1-4-22stic codes ......................................................................................................................1-4-23

on problems ....................................................................................................................1-4-44appears (entirely white)...................................................................................................1-4-45appears (entirely black)...................................................................................................1-4-45o light. ............................................................................................................................1-4-46d is visible.......................................................................................................................1-4-46e appears longitudinally. .................................................................................................1-4-46e appears longitudinally. .................................................................................................1-4-47e appears laterally...........................................................................................................1-4-47f the copy image is darker than the other.......................................................................1-4-47 appear on the image......................................................................................................1-4-47lurred...............................................................................................................................1-4-48g edge of the image is consistently misaligned with the original. ...................................1-4-48g edge of the image is sporadically misaligned with the original. ...................................1-4-48ses. ................................................................................................................................1-4-48

urs. ..................................................................................................................................1-4-49

2GN/2GP/2GR-8

(15) Image is partly missing....................................................................................................................1-4-49(16) Fusing is poor..................................................................................................................................1-4-49(17) Image is out of focus. ......................................................................................................................1-4-49(18) Image center does not align with the original center. ......................................................................1-4-50(19) Image is not square.........................................................................................................................1-4-50

1-4-4 Electric problems ..................................................................................................................................1-4-511-4-5 Mechanical problems ............................................................................................................................1-4-551-4-6 Send error code ....................................................................................................................................1-4-57

(1) Scan to SMB error codes ................................................................................................................1-4-57(2) Scan to FTP error codes .................................................................................................................1-4-58(3) Scan to E-mail error codes..............................................................................................................1-4-59(4) Network Twain error codes .............................................................................................................1-4-60(5) Software trouble error codes ...........................................................................................................1-4-60

1-5 Assembly and Disassembly1-5-1 Precautions fo

(1) Precaution(2) Drum........(3) Toner .......(4) How to tell

1-5-2 Paper feed se(1) Detaching(2) Detaching(3) Detaching

1-5-3 Optical section(1) Detaching(2) Detaching(3) Detaching(4) Adjusting t(5) Detaching(6) Adjusting t

1-5-4 Drum section.(1) Detaching(2) Detaching(3) Detaching

1-5-5 Developing se(1) Detaching

1-5-6 Transfer secti(1) Detaching

1-5-7 Fuser section(1) Detaching(2) Detaching(3) Detaching(4) Detaching(5) Detaching(6) Detaching(7) Adjusting f

1-5-8 Others ...........(1) Detaching(2) Detaching(3) Detaching

1-6 Requirements on1-6-1 Upgrading the1-6-2 Adjustment-fre1-6-3 Remarks on m1-6-4 Remarks on e1-6-5 Remarks on sr assembly and disassembly............................................................................................1-5-1s .......................................................................................................................................1-5-1..........................................................................................................................................1-5-1..........................................................................................................................................1-5-1 a genuine Kyocera Mita toner container..........................................................................1-5-2ction ..................................................................................................................................1-5-3 and refitting the forwarding, paper feed and separation pulleys ......................................1-5-3 and refitting the MP separation, MP paper feed and MP forwarding pulleys ...................1-5-5 and refitting the left and right registration cleaner ..........................................................1-5-10

......................................................................................................................................1-5-12 and refitting the exposure lamp......................................................................................1-5-12 and refitting the scanner wires .......................................................................................1-5-14 and refitting the ISU (reference).....................................................................................1-5-19he position of the ISU (reference)...................................................................................1-5-21 and refitting the laser scanner unit .................................................................................1-5-22he skew of the laser scanner unit (reference) ................................................................1-5-24........................................................................................................................................1-5-25 and refitting the drum unit ..............................................................................................1-5-25 and refitting the main charger unit..................................................................................1-5-26 and refitting the drum separation claws .........................................................................1-5-27ction................................................................................................................................1-5-28

and refitting the developing unit .....................................................................................1-5-28on ....................................................................................................................................1-5-29 and refitting the transfer roller unit .................................................................................1-5-29........................................................................................................................................1-5-30 and refitting the fuser unit...............................................................................................1-5-30 and refitting the heat roller separation claws..................................................................1-5-31 and refitting the press roller............................................................................................1-5-32 and refitting the fuser heater ..........................................................................................1-5-33 and refitting the heat roller .............................................................................................1-5-34 and refitting the fuser unit thermistor 1 and 2.................................................................1-5-35ront position of the fuser unit (adjusting lateral squareness) ..........................................1-5-36........................................................................................................................................1-5-37 and refitting the ozone filter 1 and 2...............................................................................1-5-37 and refitting the dust filter 1 and 2..................................................................................1-5-38 and refitting the hard disk...............................................................................................1-5-39

PWB Replacement firmware...........................................................................................................................1-6-1e variable resistors (VR) ..................................................................................................1-6-1ain PWB replacement......................................................................................................1-6-2ngine PWB replacement...................................................................................................1-6-2canner PWB replacement.................................................................................................1-6-3

2GN/2GP/2GR-8

2-1 Mechanical construction2-1-1 Paper feed section ..................................................................................................................................2-1-12-1-2 Main charging section .............................................................................................................................2-1-42-1-3 Optical section ........................................................................................................................................2-1-5

(1) Original scanning...............................................................................................................................2-1-6(2) Image printing....................................................................................................................................2-1-7

2-1-4 Developing section................................................................................................................................2-1-10(1) Single component developing system.............................................................................................2-1-12

2-1-5 Transfer and separation sections..........................................................................................................2-1-132-1-6 Cleaning and charge erasing sections..................................................................................................2-1-142-1-7 Fuser section ........................................................................................................................................2-1-152-1-8 Eject and switchback sections ..............................................................................................................2-1-162-1-9 Duplex section ......................................................................................................................................2-1-17

(1) Paper conveying operation in duplex copying.................................................................................2-1-18

2-2 Electrical Parts L2-2-1 Electrical part

(1) PWBs ......(2) Switches a(3) Motors .....(4) Other elec

2-3 Operation of the 2-3-1 Power source2-3-2 Engine PWB..2-3-3 Main operatio

2-4 AppendixesMaintenance pMaintenance kPeriodic mainChart of imageGeneral wiring

INSTALLATION GUIDOCUMENT PAPER FEED3000 SHEETSDOCUMENT 3000 SHEETSCENTER-FOLMAILBOXHOLE PUNCHBUILT-IN FINJOB SEPARAFAX System (Data Security UG-30ayouts layout..............................................................................................................................2-2-1..........................................................................................................................................2-2-1nd sensors .......................................................................................................................2-2-2..........................................................................................................................................2-2-4trical components..............................................................................................................2-2-5

PWBs PWB.................................................................................................................................2-3-1..........................................................................................................................................2-3-5n unit PWB ......................................................................................................................2-3-13

arts list .............................................................................................................................2-4-1its .....................................................................................................................................2-4-2

tenance procedures ..........................................................................................................2-4-3 adjustment procedures...................................................................................................2-4-7 diagram...........................................................................................................................2-4-9

DEPROCESSORER PAPER FEEDER

FINISHER DOCUMENT FINISHERDING UNIT

UNITISHERTORM)Kit (C)

2GN/2GP/2GR-1This page is intentionally left blank.

2GN/2GP/2GR-7

1-1 Specifications

1-1-1 SpecificationsType ................................................DesktopCopying method.............................. Indirect electrostatic systemSupported original types .................Sheets, books and three-dimensional objects

Maximum original size: A3/LedgerOriginal feed system .......................FixedPaper weight...................................Cassette: 60 - 105 g/m2

MP tray : 45 - 200 g/m2Paper type ......................................Cassette: Plain, Preprinted, Bond, Recycled, Rough, Letterhead, Color, Prepunched,

High quality and Custom1 - 8MP tray :Plain, Transparency, Preprinted, Labels, Bond, Recycled, Vellum, Rough,

Letterhead, Color, Prepunched, Envelope, Cardstock, Thick paper,High quality and Custom1 - 8

Paper size.......................................Cassette: Ledger, Legal, Oficio II, 8.5 x 13.5", Letter, LetterR, StatementR, A3, B4,

Zoom level ............................

Copying speed......................

First copy time ......................

Warm-up time .......................

Paper capacity ......................

Output tray capacity..............1-1-1

A4, A4R, B5, B5R, A5R, Folio, 8K, 16K, 16KRMP tray : Ledger, Legal, Oficio II, 8.5 x 13.5", Letter, LetterR, Executive, StatementR,

A3, B4, A4, A4R, B5, B5(ISO), B5R, A5R, B6R, A6R, Oufuku Hagaki,Hagaki, Envelope DL, Envelope C5, Envelope C4, Comm.#10, Comm.#9,Comm.#6-3/4, Monarch, Youkei 2, Youkei 4, Folio, 8K, 16K, 16KR

..........Manual mode: 25 - 400%, 1% incrementAuto copy mode: fixed ratiosMetric1:1 1.0%, 1:4.00/1:2.00/1:1.41/1:1.22/1:1.15/1:0.86/1:0.81/1:0.70/1:0.50/1:0.25Inch1:1 1.0%, 1:4.00/1:2.00/1:1.29/1:1.21/1:0.78/1:0.64/1:0.50/1:0.25

..........At 100% magnification in copy mode:[30 ppm model] A3/Ledger: 20 sheets/min. B4/Legal: 20 sheets/min. A4/Letter: 30 sheets/min. A4R/LetterR: 22 sheets/min. B5: 30 sheets/min. B5R: 20 sheets/min. A5R: 14 sheets/min. A6R: 16 sheets/min.[40 ppm model] A3/Ledger: 23 sheets/min. B4/Legal: 23 sheets/min. A4/Letter: 40 sheets/min. A4R/LetterR: 27 sheets/min. B5: 40 sheets/min. B5R: 22 sheets/min. A5R: 16 sheets/min. A6R: 18 sheets/min.[50 ppm model] A3/Ledger: 26 sheets/min. B4/Legal: 26 sheets/min. A4/Letter: 50 sheets/min. A4R/LetterR: 31 sheets/min. B5: 50 sheets/min. B5R: 24 sheets/min. A5R: 18 sheets/min. A6R: 18 sheets/min.

..........3.9 s or less (30 ppm model) 3.5 s or less (40/50 ppm model)

..........30 s (room temperature 22C/71.6F, 60% RH)Recovery from sleep mode: 15 s (room temperature 22C/71.6F, 60% RH)

..........Cassette: 500 sheets (80 g/m2)MP tray : 200 sheets (80 g/m2)

..........Top tray : 250 sheets (80 g/m2)150 sheets (80 g/m2, with built-in finisher)

2GN/2GP/2GR-8

1-1-2

Continuous copying ........................1 to 999 sheetsLight source .................................... Inert gas lampScanning system ............................Flat bed scanning by CCD image sensorPhotoconductor...............................a-Si (drum diameter 40 mm)Image write system.........................Semiconductor laserCharging system.............................Single positive corona chargingDeveloping system .........................Dry, reverse developing (single component system)

Developer: 1-component, magnetism tonerToner replenishing: automatic from a toner container

Transfer system ..............................Transfer rollerSeparation system ..........................Separation electrodeCleaning system .............................Cleaning blade and rollerCharge erasing system...................Exposure by cleaning lampFusing system.................................Heat roller

Heat source: halogen heaters

Memory.................................Hard disk...............................Resolution.............................

Operating environment .........

Dimensions ...........................

Weight...................................Space required......................

Functions ..............................

Power source........................

Options .................................Abnormally high temperature protection devices: thermostats..........Standard 512 MB/Maximum 1024 MB..........80 GB..........Scanning: 600 x 600 dpi

Printing : 600 x 600 dpi (photo mode: 1800 dpi equivalent x 600 dpi)..........Temperature: 10 to 32.5C/50 to 90.5F

Humidity: 15 to 80% RHAltitude: 2500 m/8,202 ft maximumBrightness: 1500 lux maximum

..........599 (W) x 646 (D) x 745 (H) mm23 9/16" (W) x 25 7/16" (D) x 29 5/16" (H)

..........Approx. 85 kg/187 lbs

..........753 (W) x 646 (D) mm29 5/8" (W) x 25 7/16" (D)

..........Original size, Paper selection, Mixed sized originals, Original orientation, Collate/Off-set mode, Staple/Punch mode, Output destination, Zoom mode, Combine mode, Mar-gin/Centering mode, Border erase, Booklet from sheets, Duplex, Cover mode, Form overlay, Page numbering, Memo mode, Density adjustment, Selection of image qual-ity, EcoPrint mode, Batch scanning, Auto image rotation, Inverted copying, Mirror image, Job finish notice, File name, Priority override, Multi-page forms, Repeat copy, Programmed copying, Registering shortcuts

..........120 V AC, 60 Hz, 11.5 A220 to 240 V AC, 50 Hz, 6.3 A

..........Document processor, paper feeder, 3000-sheet paper feeder, document finisher, 3000-sheet document finisher, centerfold unit, mailbox, punch unit, built-in finisher, job separator, key counter, fax kit, security kit, fax backup kit, serial interface, upgrade kit and expanded memory

2GN/2GP/2GR-7

Printer functions

Printing speed.................................Same as copying speedFirst print time .................................Same as first copy timeResolution.......................................300 dpi/600 dpi/Fast 1200 modeSupported OS .................................Microsoft Windows 95 (OSR2)

Microsoft Windows 98 (second edition)Microsoft Windows NT4.0 (service pack 5 or later)Microsoft Windows 2000 (service pack 2 or later)Microsoft Windows MeMicrosoft Windows XPMicrosoft Windows Server 2003Apple Macintosh OS 9.xApple Macintosh OS X 10.x

Interface..........................................Parallel interface: 1 (based on IEEE1284)

PDL.......................................Emulation..............................

Font.......................................

Connectivity ..........................

Scanner functions

Ethernet ................................Network protocol...................Transmission system ............

Resolution.............................Gradation ..............................

Scanning capacity.................File format.............................

Scanning speed ....................

NOTE: These specifications a1-1-3

Network interface: 1USB memory slot: 3 (USB Hi-speed)USB interface connector: 1 (USB Hi-speed)Optional serial interface: 1 (RS-232C)

..........PRESCRIBE

..........PCL6 (5e, XL), KPDL3, KC-GL, Line Printer, IBM Proprinter X24E, EPSON LQ-850, DIABLO 630

..........Outline font: 80 fonts (PCL6)/136 fonts (KPDL3)Bitmap font: 1 font/79 fonts are processed by outline font.

..........Plug & PlaySNMP (printer MIB supported)

..........10BASE-T/100BASE-TX

..........TCP/IP

..........PC transmission: SMB Scan to SMB, FTP Scan to FTPE-mail transmission: SMTP Scan to E-mailTWAIN scan: TWAIN source

..........600 dpi, 400 dpi, 300 dpi, 200 dpi, 200 x 100 dpi, 200 x 400 dpi

..........B/W : (a) Text mode: Binary/dot 256 gradations (error diffusion)(b) Photo mode: Binary/dot 256 gradations (error diffusion)(c) Text/Photo mode: Binary/dot 256 gradations (error diffusion)(d) OCR mode: Binary/dot 2 gradations

Color: RGB 256 values/dot..........Max. 999 sheets (998 sheets for 2-sided originals)..........Monochrome: PDF (MMR), TIFF (MMR)

Gray: PDF (JPEG), TIFF (JPEG), JPEGColor: PDF (JPEG), TIFF (JPEG), JPEG, PDF (high compression)

..........1-sided: monochrome 50 sheets/min, Color 25 sheets/min2-sided: monochrome 25 sheets/min, Color 12.5 sheets/min

re subject to change without notice.

2GN/2GP/2GR-3

1-1-4

1-1-2 Parts names(1) Machine

1413

153

1

8

6

54

2

7

1. Original cover (Opt2. Original size indica3. Clip holder4. Reception indicator5. Error indicator6. Left cover 17. Left cover 1 Lever8. Left cover 29. Platen10. Operation panel11. Cassette 112. Cassette 2Figure 1-1-1

19

20

28 27

3635

34

21 22

32

23

24

2526

33

31

3029

16 17

18

9

10

11

12

ion)tor plates

13. Toner container14. Toner container stopper15. Waste toner box16. Green knob (A1)17. Paper feed unit (A2)18. Paper feed unit cover (A3)19. USB memory slot (A1)20. Front cover21. Paper width adjusting tab22. Length adjustment plate23. Top tray24. Main power switch

25. Paper width guides26. Multi purpose tray27. Memory card cover holder28. Handles29. USB memory slot (A2)30. USB memory slot (A3)31. Memory card slot32. USB interface connector33. Network interface connector34. Parallel interface connector35. Option interface slot (OPT1)36. Option interface slot (OPT2)

2GN/2GP/2GR-2

(2) Operation panel

1

2

3

4

5 9 10 11 12 13 14 15 16 17 18

8

1. Sys2. Stat3. Prog4. App5. Cou6. Cop7. Sen8. Doc9. Acc10. Prin11. Sen12. Rec1-1-5

Figure 1-1-2

232221201967

tem menu key/indicatorus/Job cancel key/indicatorram key/indicator

lication key/indicatornter key/indicatory key/indicatord key/indicatorument box key/indicatoressibility key/indicatort indicatord indicatoreive indicator

13. Memory indicator14. Error indicator15. Help key/indicator16. Logout key/indicator17. Power key18. Main power indicator19. Numeric keys20. Clear key21. Start key/indicator22. Stop key23. Reset key

2GN/2GP/2GR

1-1-6

1-1-3 Machine cross sectionFigure 1-1-3 Machine cross section

Light path

Paper path

1. Paper feed section2. Main charging section3. Optical section4. Developing section5. Transfer and separation section6. Cleaning and charge erasing section7. Fuser section8. Eject and switchback section9. Duplex section

2GN/2GP/2GR-6

1-2 Installation

1-2-1 Installation environment

1. Temperature: 10 to 32.5C/50 to 90.5F2. Humidity: 15 to 80%RH3. Power supply: 120 V AC, 11.5 A

220 to 240 V AC, 6.3 A4. Power source frequency: 50 Hz 0.3%/60 Hz 0.3%5. Installation location

Avoid direct sunlight or bright lighting. Ensure that the photoconductor will not be exposed to direct sunlight or other strong light when removing paper jams.Avoid locations subject to high temperature and high humidity or low temperature and low humidity; an abrupt change in the environmental temperature; and cool or hot, direct air.Avoid places subject to dust and vibrations.Choose a surface capable of supporting the weight of the machine.Place the machine on a level surface (maximum allowance inclination: 1).Avoid air-borne substacury, acidic of alkaline Select a well-ventilated

6. Allow sufficient accessMachine front: 1000 mMachine right: 300 mm1-2-1

nces that may adversely affect the machine or degrade the photoconductor, such as mer-vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents. location. for proper operation and maintenance of the machine.m/39 3/8" Machine rear: 100 mm/3 15/16"/11 13/16" Machine left: 300 mm/11 13/16"

Figure 1-2-1 Installation dimensions

300 mm/11 13/16" 300 mm/11 13/16"

1000 mm/39 3/8"

100 mm/3 15/16"

2GN/2GP/2GR-1

1-2-2

1-2-2 Unpacking and installation

(1) Installation procedure

Unpack.

Remove the tapes, spacers and pad.

Install the op

Release the lever ho

Install the

Install the fixing brackets.

Connect the power cord.

Install the optiona

Install othe

Start

Lo

Install the

Release oftional paper feeder.

lding mirror 1 and 2 frames.

toner container.

Install the stylus pen and penholder.

l original cover or the DP.

r optional devices.

Print out the user setting list.

Make test copies.

Output an own-status report(maintenance item U000).

Attaching the language label (230 V specifications only).

Exit maintenance mode.

ad paper.

waste toner box.

Carry out initial developer setting(maintenance item U130).

cassette lift plate.

Completion of the machine installation.

2GN/2GP/2GR-2

Moving the machineWhen moving the machine, pull out the four handles on the right and left sides and hold them.

HandleHandle1-2-3

Figure 1-2-2

Handle Handle

2GN/2GP/2GR-7

1-2-4

Caution: Place the mac

Unpacking.

1. M2. O3. In4. S5. B6. B7. B8. B9. M10. U11. S12. DFigure 1-2-3 Unpacking

hine on a level surface.

achineuter casener framekidottom front left padottom front right padottom rear left padottom rear right padachine coverpper padpacerocument tray

13. Hinge joints14. Bar code labels15. Power cord16. Fixing brackets17. Plastic bag18. Operation guide19. Plastic bag20. Cursor pins21. Stylus pen*22. Penholder*

*: Europe and Asia Pacific only.

2GN/2GP/2GR-1

1. Remove two tapes.2. Pull the lever and operation section is low-

ered.3. Remove two spacers.

Remove waste textile on the operation panel, if any.

4. Remove the pad.

1. Install the optional pape2. Verify levelness at the f

adjust the level bolts at

1. Turn the lever of the mathe tool to release the leror 1 and 2 frames.

Remove the tapes, spacers and pad.

Pad

Spacers

Install the optional paper

Release the lever holding1-2-5

Figure 1-2-4

r feeder as necessary.our corners of the platen using a level gauge, and the bottom of the machine to optimize levelness.

chine rear side with ver holding the mir-

Figure 1-2-5

TapeTape

feeder.

mirror 1 and 2 frames.

Lever

2GN/2GP/2GR-1

1-2-6

1. Pull cassette 1 and 2 out.Remove the lift plate stopper from each cas-sette and attach it to the storage location. When moving the machine, attach the lift plate in original position.

1. Pull the cassette out.2. Holding the paper width

ends, move the paper wpaper size.

3. Adjust the length adjustpaper size.

Release of cassette lift plate.

Lift plate stopper

Load paper.Figure 1-2-6

adjusting tab both idth guides to fit the

Figure 1-2-7

ment plate to fit the

Figure 1-2-8

Paper width adjusting tab

Paper width guides

Length adjustment plate

2GN/2GP/2GR

4. Align the paper flush against the left side of the cassette.

1. Open the front cover.2. Tap the top of the toner

times.

3. Shake the toner containtimes in the horizontal d

Install the toner containe1-2-7

Figure 1-2-9

container five to six

Figure 1-2-10

er approximately 10 irection to stir toner.

Figure 1-2-11

r.

Toner container

Toner container

2GN/2GP/2GR

1-2-8

4. Gently push the toner container into the machine along the rails.Push the container all the way into the machine until it locks in place.

1. Install the waste toner 2. Close the front cover.

1. Install the optional origi

1. Install the optional devibuilt-in finisher, documekit etc.) as necessary.

1. Connect the power cord2. Insert the power plug in

Toner container

Install the waste toner bo

Install the optional origina

Install other optional dev

Connect the power cord.Figure 1-2-12

box in the machine.

Figure 1-2-13

nal cover or DP.

ces (job separator, nt finisher and/or fax

to the connector on the machine.to the wall outlet.

x.

Waste toner box

l cover or the DP.

ices.

2GN/2GP/2GR-1

1. Remove two screws from the rear cover.2. Hook the catch of fixing brackets onto the

groove of round frame, and secure them using two screws removed before step.

1. Attach the penholder anmachine as necessary.

1. Turn the main power sw2. Enter the maintenance 3. Enter 130 using the num4. Press the start key to e5. Press the stop key.

Install the fixing brackets.

Grooves

Install the stylus pen and

Carry out initial develope1-2-9

Figure 1-2-14

d stylus pen to the

Figure 1-2-15

itch on and press the status key.mode by entering 10871087 using the numeric keys.eric keys and press the start key.

xecute the maintenance item. The drive stops within approximately 5 minutes.

Fixing brackets

penholder.

Stylus penPenholder

r setting (maintenance item U130).

2GN/2GP/2GR-1

1-2-10

1. Enter 000 using the numeric keys and press the start key.2. Select MAINTENANCE and press the start key to output a list of the current settings of the maintenance items.3. Press the stop key.

1. Enter 001 using the numeric keys and press the start key. The machine exits the maintenance mode.

1. Select [Report Print] to

1. Place an original and m

1. According to need, atta

(2) Setting initial copy mod

Factory settings are as follow

Maintenanceitem No.

U253 Switch

U260 Select

U285 Setting

U326 Setting

U328 Side e

U342 Setting

U343 Switch

Output an own-status report (maintenance item U000).

Exit maintenance mode.

Print out the user setting

Make test copies.

Attaching the language la

Completion of the machinoutput the user various setting reports.

ake test copies.

ch the correspond language label.

es

s:

Contents Factory setting

ing between double and single counts Double count

ing the timing for copy counting After ejection

service status page ON

the black line cleaning indication ON

jection setting OFF

the ejection restriction ON

ing between duplex/simplex copy mode OFF

list.

bel (230 V specifications only).

e installation.

2GN/2GP/2GR-6

1-2-3 Installing the key counter (option)Installing the key counter requires the following component:Key counter (P/N 3025418011)Key counter set (P/N 302A369708)

Supplied parts of key counter set:Key counter socket assembly (P/N 3029236241)Key counter cover (P/N 3066060011)Key counter mount (P/N 3066060041)Key counter retainer (P/N 302GR03020)Key counter cover retainer (P/N 302GR03010)One (1) M3 8 tap-tight P screw (P/N 5MBTPB3008PW++R)Two (2) M4 10 tap-tight P screws (P/N 5MBTPB4010PW++R)Two (2) M4 10 tap-tight S screws (P/N 5MBTPB4010TW++R)Two (2) M3 6 bronze flat-head screws (P/N 7BB003306H)One (1) M4 20 tap-tight S sOne (1) M3 bronze nut (P/N 7One (1) M3 8 bronze bindinOne (1) M4 30 tap-tight S sFive (5) M4 6 chrome TP scTwo (2) M4 10 chrome TP sProcedure

1. Press the power key onto off. Make sure that thand the memory indicatturning off the main powunplug the power cable

2. Fit the key counter sockkey counter retainer usand nut.

3. Fit the key counter moucover using the two scrkey counter retainer to two screws.

4. Remove the scanner rigupper right cover.

5. Cut out the aperture placover using nippers.

6. Pass the connecter of the aperture and refit th1-2-11

crew (P/N 7BB100420H)BC1003055++H01)g screw (P/N B1B03080)crew (P/N B1B54300)rews (P/N B4A04060)crews (P/N B4A04100)

the operation panel e power indicator or are off before er switch. And then

from the wall outlet.et assembly to the

ing the two screws

nt to the key counter ews, and attach the the mount using the

Figure 1-2-16

ht cover and the

te on the upper right

the machine through e upper right cover.

Figure 1-2-17

M3 x 6 flat-head screws(7BB003306H)

Key counter mount(3066060041)

Key counter cover

(3066060011)

M4 x 6 screw

(B4A04060)

M4 x 6 screw

(B4A04060)Key counter socket assembly(3029236241)

M4 x 6 screw

(B4A04060)

M3 nut

(7BC1003055++H01)

Key counter retainer

(302GR03020)M4 x 6 screw

(B4A04060)

Connector

Upper right cover

Scanner right cover Aperture

2GN/2GP/2GR-6

1-2-12

7. Pass the connector of the machine through the aperture in the key counter cover retainer.

8. Insert the hook of the key counter cover retainer in the slit of the upper right cover.

9. Fit the key counter cover retainer to the machine using the M4 x 20 screw.

10. Refit the scanner right cover.

11. Insert the connector of nal cable into the conne

12. Fit the key counter covecounter socket assembcounter cover retainer uscrew.

13. Insert the key counter insocket assembly.

14. Turn the main power swmaintenance mode.

15. Run maintenance item 16. Exit the maintenance m17. Check that the messag

counter to be inserted itouch panel when the kout.

18. Check that the counter are made.

Connector

Key counter cover retainer

Aperture

M4 x 20 screw

(7BB100420H)Figure 1-2-18

the key counter sig-ctor of the machine.r with the key

ly inserted to the key sing the M4 X 6

to the key counter

Figure 1-2-19itch on and enter the

U204 and select ON.ode.e requesting the key s displayed on the ey counter is pulled

counts up as prints

HookUpper right cover

Slit

Key counter cover retainer

M4 x 6 screw(B4A04060)

Key counter signal cable

Connector

Key conuter cover

Key counter cover retainer

2GN/2GP/2GR-8

1-2-4 Installing the expanded memory (option)

Procedure1. Press the power key on the operation panel

to off. Make sure that the power indicator and the memory indicator are off before turning off the main power switch. And then unplug the power cable from the wall outlet.

2. Remove the screw and remove the memory slot cover.

3. Open clamps on both ends of the memory socket on the main PWB.

4. Insert the expanded memory into the mem-ory socket so that the notch on the memory align with the corresponding protrusion in the slot.The memory module is ory socket with the clam

5. Refit the memory slot c6. Print a status page to c

expansion (See page 1If memory expansion haformed, information on ory.

Memory slotcover1-2-13

secured to the mem-ps.

over.heck the memory -3-6).s been properly per-

the installed mem-

Figure 1-2-20

Memorysocket

Protrusion

Clamp

Clamp

Expanded memory

Notch

2GN/2GP/2GR-8

1-2-14This page is intentionally left blank.

2GN/2GP/2GR

1-3 Maintenance Mode

1-3-1 Maintenance modeThe machine is equipped with a maintenance function which can be used to maintain and service the machine.

(1) Executing a maintenance item

Start

Yes

Yes

Press the status key.1-3-1

Enter 10871087 using

the numeric keys.

Enter 001 using the cursor

up/down keys or numeric keys

and press the start key.

Enter the maintenance item

number using the cursor up/down keys

or numeric keys.

The selected maintenance item is run.

Press the stop key.

Press the start key.

End

Maintenance mode is entered.

The maintenance item is

selected.

Maintenance mode is exited.

Repeat the same

maintenance item?

Run another maintenance

item?

No

No

2GN/2GP/2GR-5

1-3-2

(2) Maintenance modes item list

Section ItemNo.

Content of maintenance item Initialsetting*

General U000 Outputting an own-status report -U001 Exiting the maintenance mode -U002 Setting the factory default data -U003 Setting the service telephone number ****************1

U004 Displaying the machine number -U005 Copying without paper -U019 Displaying the ROM version -

Initialization U020 Initializing all data -U021 Initializing counters and mode settings -U022 IU024 H

Drive, paper feed, paper conveying and cooling system

U030 CU031 CU032 CU033 CU034 A

AA

U035 SL

U051 AU053 S

DEP

Optical U061 TU063 AU065 A

MU066 AU067 AU068 AU070 AU071 AU072 AU073 CU074 AU080 SU081 AU087 SU089 OU093 S

TU099 A

*Initial setting for executing Unitializing backup memory -DD formatting -hecking motor operation -hecking switches for paper conveying -hecking clutch operation -hecking solenoid operation -djusting the print start timingdjusting the leading edge registrationdjusting the center line

245/0/-30/-30*1490/0/0/0/0/0/0*1

etting the printing area for folio paperength/Width 330/210*1

djusting the deflection in the paper 0/0/0/0*1

etting the adjustment of the motor speedrive motorject motorolygon motor

2*10*1-5*1

urning the exposure lamp on -djusting the shading position 0*1

djusting the scanner magnificationain scanning direction/auxiliary scanning direction 0/0*1

djusting the scanner leading edge registration 0/0*1

djusting the scanner center line 0/0*1

djusting the scanning position for originals from the DP 0/0*1

djusting the DP magnification 0/0/0*1

djusting the DP scanning timing 0/0/0/0/0*1

djusting the DP center line 0/0/0*1

hecking scanner operation -djusting the DP input light luminosity 0/0/0*1

etting the economy mode -6*1

djusting the correct exposure 0/0/0*1

etting DP reading position modification operation 175/170/160*1

utputting a MIP-PG pattern -etting the exposure density gradientext and photo/Text/Photo 0/0/0*1

djusting original size detection 105/105/105/60/60/60/*1150/240*1

020, *1: The item initialized for executing U020, *2: The item initialized for executing U021

2GN/2GP/2GR-7

High voltage U100 Setting the main high voltage -U101 Setting the other high voltages

Developing bias AC component frequency at image formationDeveloping shift bias potential at image formationDeveloping bias AC component duty at image formationTransfer control voltageSeparation control voltage

28*11*1

50*1130*120*1

U102 Setting the cleaning interval for the main charger 5*1,*2

U109 Displaying the drum type -U110 Checking the drum count -U112 Setting toner refresh operation

TD

U114 SU117 CU118 D

Developing U130 IU144 SU150 CU157 CU158 C

Fuser and cleaning

U161 SD

C

C

U163 RU167 CU196 TU199 C

Operationpanel andsupportequipment

U200 TU201 IU202 SU203 CU204 SU206 SU207 CU208 S

U220 SU223 OU234 S

U236 SU237 SU240 C

Section ItemNo.

Content of maintenance item Initialsetting*

*Initial setting for executing U1-3-3

ime of toner refreshmenteveloping bias on time

120*1700 (30 ppm)*1

540 (40/50 ppm)*1

etting separation charger mode MODE1*1

hecking the drum number -isplaying the drum history -

nitial setting for the developing unit -etting toner loading operation MODE2*1

hecking sensors for toner -hecking/clearing the developing drive time -hecking the developing count -etting the fuser control temperatureriving start temperature when warm-up starts

ontrol temperature for displaying [Ready for copying.]

ontrol temperature during printing

175 (30 ppm)*1,*2185 (40/50 ppm)*1,*2

190 (30 ppm)*1,*2200 (40/50 ppm)*1,*2

190 (30 ppm)*1,*2200 (40/50 ppm)*1,*2

esetting the fuser problem data -hecking/clearing the fuser counts -urning the fuser heater on -hecking the fuser temperature -urning all LEDs on -

nitializing the touch panel -etting the KMAS host monitoring system -hecking DP operation -etting the presence or absence of a key card or key counter OFF/COUNTER*1,*2

etting the presence or absence of the coin vender -hecking the operation panel keys -etting the paper size for the paper feeder Inch specifications: Letter*1,*2

Metric specifications: A4*1,*2

etting the trial functions -peration panel lock Unlock*1,*2

etting punch destination Inch specifications: INCH*1Metric specifications: EUROPE METRIC*1

etting the limit for the ejection section of the built-in finisher OFF*1,*2

etting finisher stack quantity 0/0*1,*2

hecking the operation of the finisher -020, *1: The item initialized for executing U020, *2: The item initialized for executing U021

2GN/2GP/2GR-7

1-3-4

Operationpanel andsupportequipment

U241 Checking the operation of the switches of the finisher -U243 Checking the operation of the DP motors -U244 Checking the DP switches -

U245 Checking messages -U246 Setting the finisher

3000-sheet document finisherCenterfold unitBuilt-in finisher

0/0/0/0/0/0*10/0/0/0/0/0/0/0*1

0/0/0*1

U247 Setting the paper feed device -Mode setting U250 Setting the maintenance cycle 400000 (30 ppm)*1,*2

U251 CU252 SU253 SU260 SU265 SU285 SU326 SU328 SU332 SU341 SU342 SU343 SU345 S

Imageprocessing

U402 AU403 AU404 A

U407 Ap

U411 AU425 S

Network scanner

U510 S

Others U901 CU902 CU903 CU904 CU905 CU906 RU908 CU910 CU911 CU917 SU920 CU927 C

t

Section ItemNo.

Content of maintenance item Initialsetting*

*Initial setting for executing U500000 (40/50 ppm)*1,*2

hecking/clearing the maintenance count -etting the destination -witching between double and single counts Double count*1

electing the timing for copy counting After ejection*1,*2

etting OEM purchaser code 0*1

etting service status page ON*1

etting the black line cleaning indication ON/8*1,*2

ide ejection setting OFF*1,*2

etting the size conversion factor 1.0*1,*2

pecific paper feed location setting for printing function -etting the ejection restriction ON*1,*2

witching between duplex/simplex copy mode OFF*1,*2

etting the value for maintenance due indication -djusting margins of image printing 74/70/68/85/140/55*1

djusting margins for scanning an original on the platen 2.0/2.0/2.0/2.0*1

djusting margins for scanning an original from the DP 3.0/2.5/3.0/4.0*13.0/2.5/3.0/4.0*1

djusting the leading edge registration for memory image rinting

0*1

djusting the scanner automatically -etting the target -etting the enterprise mode Inch specifications: ON*1,*2

Metric specifications: OFF*1,*2

hecking/clearing copy counts by paper feed locations -hecking/clearing the punch-hole scrap counter 35000/0*1,*2

hecking/clearing the paper jam counts -hecking/clearing the service call counts -hecking/clearing counts by optional devices -esetting partial operation control -hecking the total counter value -learing the black ratio data -hecking/clearing copy counts by paper sizes -etting backup data reading/writing -hecking the copy counts -learing the all copy counts and machine life counts (one

ime only)-

020, *1: The item initialized for executing U020, *2: The item initialized for executing U021

2GN/2GP/2GR-7

Others U928 Checking machine life counts -U933 Setting the fax backup kit -U935 Relay board maintenance -U942 Setting of deflection for feeding from DP 0/0*1

U943 Adjusting the prevent appearance of back side image 50*1

U984 Checking the developing unit number -U985 Displaying the developing unit history -U989 HDD scandisk -U990 Checking/clearing the time for the exposure lamp to light -U991 Checking the scanner count -U993 O

Section ItemNo.

Content of maintenance item Initialsetting*

*Initial setting for executing U1-3-5

utputting a VTC-PG pattern -

020, *1: The item initialized for executing U020, *2: The item initialized for executing U021

2GN/2GP/2GR-7

1-3-6

(3) Contents of the maintenance mode items

Maintenanceitem No. Description

U000 Outputting an own-status reportDescriptionOutputs lists of the current settings of the maintenance items, and paper jam and service call occurrences. Outputs the event log or service status page. Printing a report is disabled either when a job is remaining in the buffer or when [Pause All Print Jobs] is pressed to halt printing.PurposeTo check the current setting of the maintenance items, or paper jam or service call occurrences. Before initial-izing or replacing the backup RAM, output a list of the current settings of the maintenance items to reenter the settings after initialization or replacement.Method

1. Press the st2. Select the it

3. Press the stWhen A4/LeWhen outpu

Event log

DisplayMAINTENAEVENT LOSERVICE S

Firmware

Paper

Coun

J04:000J05:000J09:000J10:000J11:002J12:000J13:000J14:000J15:000

#

16151413121110987654321

EveMFP

(f)

(3)

(7)art key.em to be output.

art key. The interrupt print mode is entered and a list is output.tter paper is available, a report of this size is output. If not, specify the paper feed location.t is complete, the screen for selecting an item is displayed.

Figure 1-3-1

Output listNCE List of the current settings of the maintenance modesG Outputs the event logTATUS Outputs the service status page

version 2GR_2000.001.036

Jam Log

ter Log

2006.04.17

J20:000J21:000J22:000J23:000J30:002J40:002J41:000J42:000J43:000

J70:000J71:000J72:000J73:000J74:002J75:002J76:000J78:000J80:000

J93:002J94:000J95:000J96:000

C0101:001C0102:001C0107:001C0108:001C0220:001C2002:001C2030:001C2031:001C2222:001

C2223:001C2225:001C2228:001C2259:001C3003:001C3411:001C3412:001C3421:001C3431:001

C3502:001C3503:001C3552:001C3553:001

M00:01M00:01

Count.

187654316655449884988498849881103110311031103102710271027102755028

EventDescriprions10.01.08.01.0110.01.08.01.0210.01.08.01.0110.01.08.01.0210.01.08.01.0110.01.08.01.0210.01.08.01.0110.01.08.01.0112.03.08.01.0112.03.08.01.0112.03.08.01.0112.03.0A.01.0112.03.08.01.0112.03.08.01.0212.03.0A.01.0112.03.08.01.01

Service Call Log#87654321

Count.1881214178944529652952099105480930

Service CodeF0.003001.1010F0.4000F0.310001.200001.200001.250001.2500

Maintenance Log#87654321

Count.1045571704511704534543454345441735

Item01.0001.0001.0001.0002.0002.0002.0002.20

Unknown toner Log#54321

Count.34543454345441735

Item01.0001.0001.0001.0001.00

nt Log

(g) (h)

(a) (b) (c) (d) (e)

10. 01. 08. 01. 01

(1)

(4)

(5)

(6)

(2)

2GN/2GP/2GR-6

U000 Detail of event log

Maintenanceitem No. Description

No. Items Description

(1) System version(2) System date(3) Paper Jam Log # Count. Event

Remembers 1 to 16 of occurrence. If the occurrence of the previ-ous paper jam is less

The total page count at the time of the paper jam.

Log code (2 digit, hexa-decimal, 5 categories)

(a) Cause of a paper 1-3-7

than 16, all of the paper jams are logged. When the occurrence excesseds 16, the old-est occurrence is removed.

jam(b) Paper source(c) Paper size(d) Paper type(e) Paper eject

(a) Cause of paper jam (Hexadecimal)04: Cover open05: Secondary paper feed does not start09: 3000-sheet paper feeder sequence error jam10: No paper feed from cassette 111: No paper feed from cassette 212: No paper feed from optional cassette 313: No paper feed from optional cassette 414: No paper feed from MP tray15: Jam in paper feeder horizontal paper conveying section 116: Jam in paper feeder horizontal paper conveying section 217: Jam in paper feeder horizontal paper conveying section 318: Misfeed in vertical paper conveying section19: Misfeed in paper feeder vertical paper conveying section20: Misfeed in MP tray vertical paper conveying section21: Multiple sheets in paper feed section22: Multiple sheets in vertical conveying section23: Multiple sheets in MP tray conveying section30: Misfeed in registration/transfer section40: Misfeed in fuser section (MP tray)41: Misfeed in fuser section (cassette 1)42: Misfeed in fuser section (cassette 2)43: Misfeed in fuser section (optional cassette 3)44: Misfeed in fuser section (optional cassette 4)46: Misfeed in fuser section (optional 3000-sheet paper feeder)47: Misfeed in fuser section (duplex section)50: Misfeed in eject section51: Misfeed in job separator eject section52: Misfeed in feedshift section60: Duplex paper conveying section 161: Duplex paper conveying section 270: No original feed71: An original jam in the original feed/conveying section 172: An original jam in the original feed/conveying section 273: An original jam in the original conveying section74: An original jam in the original registration section75: An original jam in the original registration section76: An original jam in the original feed/conveying section78: Document processor top cover open80: Jam between the finisher and machine (3000-sheet document finisher)81: Paper entry sensor nonarrival jam

2GN/2GP/2GR-7

1-3-8

U000

Maintenanceitem No. Description

No. Items Description

(3)cont.

Paper Jam Log 82: Jam in stapler83: Exit sensor stay jam84: Jam in eject section of right sub tray (3000-sheet document finisher)85: Jam in eject section of left sub tray (3000-sheet document finisher)86: Jam in eject section of internal tray 1 (3000-sheet document finisher)87: Jam in eject section of internal tray 2 (3000-sheet document finisher)88: Jam in eject section of main tray (3000-sheet document finisher)89: Jam in centerfold unit (3000-sheet document finisher)90: Jam in mailbox (3000-sheet document finisher)

91: Finisher cover open92: Exit sensor non-arrival jam (document finisher)93: Reverse sensor jam (document finisher)94: Paper entry sensor stay/remaining jam (document finisher)95: Paper conveying sensor jam (document finisher)96: Jam between the built-in finisher and machine (built-in finisher)

(b) Detail of paper source (Hexadecimal)

00: MP tray01: Cassette 102: Cassette 203: Cassette 3 (paper feeder/3000-sheet paper feeder)04: Cassette 4 (paper feeder)05 - 09: Reserved

(c) Detail of paper size (Hexadecimal)

01: Monarch02: Business 03: International DL04: International C505: Executive 06: Letter-R86: Letter-E07: Legal08: A4R88: A4E 09: B5R89: B5E0A: A30B: B4

0C: Ledger0D: A5R8D: A5E0E: A60F: B610: Commercial #911: Commercial #612: ISO B513: Custom size1E: C41F: Postcard20: Reply-paid postcard21: Oficio II22: Special 1

23: Special 224: A3 wide25: Ledger wide26: Full bleed paper (12 x 8)27: 8K28: 16K-RA8: 16K-E32: Statement-RB2: Statement-E33: Folio34: Western type 235: Western type 4

(d) Detail of paper type (Hexadecimal)

00: (Not specified)01: Plain02: Transparency03: Preprinted04: Labels05: Bond06: Recycled07: Vellum08: Rough

09: Letterhead0A: Color0B: Prepunched0C: Envelope0D: Cardstock0E: Coated0F: 2nd side10: Media 1611: High quality

15: Custom 116: Custom 217: Custom 318: Custom 419: Custom 51A: Custom 61B: Custom 71C: Custom 8

2GN/2GP/2GR-7

U000

Maintenanceitem No. Description

No. Items Description

(3)cont.

Paper Jam Log (e) Detail of paper exit location (Hexadecimal)

01: Face down (FD)02: Face up (FU)/ Document finisher face up (FU)/ 3000-sheet document finisher left sub tray (FU)03: Document finisher face down (FD)04: Reserved05: Reserved06: 3000-sheet document finisher right sub tray (FU)

(4) Service

(5) Maintena1-3-9

07: 3000-sheet document finisher left sub tray (FD)09: 3000-sheet document finisher right sub tray (FD)0B: Mailbox tray 1 (FD)0C: Mailbox tray 1 (FU)0D: Reserved0E: Reserved15: Mailbox tray 2 (FD)16: Mailbox tray 2 (FU)1F: Mailbox tray 3 (FD)20: Mailbox tray 3 (FU)29: Mailbox tray 4 (FD)2A: Mailbox tray 4 (FU)33: Mailbox tray 5 (FD)34: Mailbox tray 5 (FU)3D: Mailbox tray 6 (FD)3E: Mailbox tray 6 (FU)47: Mailbox tray 7 (FD)48: Mailbox tray 7 (FU)

Call Log # Count. Service CodeRemembers 1 to 8 of occurrence of self diag-nostics error. If the occurrence of the previ-ous diagnostics error is less than 8, all of the diagnostics errors are logged.

The total page count at the time of the self diagnostics error.

Self diagnostic error code(See page 1-4-22)

Example:01.6000

01: Self diagnostic error6000: Self diagnostic error code number

nce Log # Count. ItemRemembers 1 to 8 of occurrence of replace-ment. If the occurrence of the previous replace-ment of toner container is less than 8, all of the occurrences of replace-ment are logged.

The total page count at the time of the replace-ment of the toner con-tainer.

Code of maintenance replacing item (1 byte, 2 categories)

First byte (Replacing item)01: Toner container02: Maintenance kit

Second byte (Type of replacing item)00: (fixed)

2GN/2GP/2GR-7

1-3-10

U000

Maintenanceitem No. Description

No. Items Description

(6) Unknown Toner Log # Count. ItemRemembers 1 to 5 of occurrence of unknown toner detection. If the occurrence of the previ-ous unknown toner detection is less than 5, all of the unknown toner detection are

The total page count at the time of the [Toner Empty] error with using an unknown toner con-tainer.

Unkown toner log code (1 byte, 2 categories)

First byte01: Fixed (Toner con-tainer)

Second byte

(7) Counter

Comprislog couning papediagnostand replthe tonelogged. 00: Fixed (Black)

Log

ed of three ters includ-r jams, self ics errors, acement of r container.

(f) Paper jam (g) Self diagnostic error (h) Maintenance item replacing

Indicates the log counter of paper jams depending on location.

Refer to Paper Jam Log.

All instances including those are not occurred are displayed.

Indicates the log counter of self diagnos-tics errors depending on cause. (See P.1-4-22)

Example: C6000: 4

Self diagnostics error 6000 has happened four times.

Indicates the log counter depending on the maintenance item for maintenance.

T: Toner container00: BlackM: Maintenance kit00: (fixed)

Example:T00: 1The toner container has been replaced once.

2GN/2GP/2GR-2

U000 Service status page (1)

Detail of service

Maintenanceitem No. Description

Firmware version 2GR_2000.001.001

Memory StatusOption Slot1

Option S

Total

Controller Information

2007.01.17

524288KB

TimeLocal Tim

Data and

Time Se

FRPO SUser Top

User Lef

User Pag

Service Status PageMFP

(1)

(3)(4)

(5)

(6)(7)

(8)

(9)

(2)

No.(1) System(2) System(3) Slot 1 R(4) Slot 2 R(5) Total RA(6) Local tim(7) Report (8) NTP se(9) FRPO s1-3-11

Figure 1-3-2

status page

1

lot2 524288KB

1048576KB

e Zone

Time

rver

+01:00_Amsterdam

10/27/2005 09:06

10.183.53.13

tatus Margin

t Margin

e Length

A1+A2/100

A3+A4/100

A5+A6/100

0.00

0.00

17.30

Auto Continue Mode

Auto Continue Timer

Y0

Y1

00

06

Description Supplement version dateAM sizeAM sizeM sizee zone

output date Day/Month/Year hour:minuterver nameetting

2GN/2GP/2GR-2

1-3-12

U000 Service status page (2)

Maintenanceitem No. Description

Firmware version 2GR_2000.001.001

Engine ROM Version

Front Panel ROM Version

NVRAM

Scanner

FAX Slot

FAX BO

FAX AP

FAX IP

Serial No

MAC Add

Engine Information

2006.01.17

2GR_1000.003.001

2GR_A000.001.019

CounterPrinted

Total Printed Pages 631

InstalleDocumen

Paper Fe

Finisher

Mail Bo

Job Sepa

Memory

PDF Exp

Fax Back

Security

Data S

Securit

1/2

245/490

0/-30/-30

0/0/0/0

0/50/0/50

F00/U00

1234567

0000000

0000000

8F0F000

Toner CPeriod (0

Usage P

Average

Total

Copy

Printer

FAX

Last Pag

Service Status PageMFP

(10)

(11)

(12)

(13)

(14)

(15)

(16)

(31)

(17)

(18)

(19)

(20)

(21)

(22)

(23)

(24)

(25)

(26)

(27)

(28)

(29)

(30)

(35)

(36)

(37)

(38)

(39)

(40)

(41)

(42)Figure 1-3-3

Version

Version

1

OT Version

L Version

L Version

.

ress

_Bb04B29_Bb04B29

2GR_1200.001.088

2GR_5000.001.001

2GR_5100.001.001

2GR_5200.001.001

AFZ3123456

00:C0:EE:D0:01:0D

Copier

Printer

FAX

Scanned

Total Scanned Pages

Copier

Other

Paper Size

A3

A4

A5

B4

B5

Ledger

Folio

Legal

Letter

Statement

Other

11

620

0

1

0

1

69

539

0

36

0

7

0

0

0

0

0

FAX InfomationSiot1/Slot2Rings (Normal)

Rings (FAX/TEL)

Rings (TAD)

TX SPEED

RX SPEED

ECM TX

ECM RX

V.34

REG.G3 TX EQR

REG.G3 RX EQR

RX MODEM LEVEL

SGL LVL MODEM

3

3

3

V.29 9600bps

9600bps

ON

OFF

TX

4db

0db

-43dBm

-9dBm

d Optionst Processor

eder

x

rator

Card

ansion Kit

up Kit

Kit

ecurity Kit (C) Software

y Library Version 0.50

/-30

/10/61/8/11

8/11223344/00001234abcd567800001234abcd5678/01234567890123456789012345678901/0008/00/07

000/F80C001A37/302A183C00/000100013D/8791BFC305/0000003100/000F5D0000/01FD000000/

FB7/0000000000/0000260000/0000000000/0000000000/0000008400/0000000000/011F000F51/

000/0000000000/0000000000/0000000000/0000000000/0000000000/0000000F/

Installed

Cassette

3000-Finisher

Not Installed

Installed

Not Installed

Installed

Not Installed

Installed

overage (%)7/11/2005 - 07/12/2005 08:05)

age (A4/Letter Conversion) 3043.50

(%)

e (%)

2.90

3.56

2.87

3.52

2.80

2

(32)

(33)

(34)

2GN/2GP/2GR-2

U000 Detail of service status page

Maintenanceitem No. Description

No. Description Supplement(10) Engine ROM version(11) Operation panel ROM version(12) NV RAM version _ Bb 04B29 _ Bb 04B29

(a) (b) (c) (d) (e) (f)

(a) Consistency of the present software version and the database _ (underscore): OK

(13) Scanne(14) Fax firm

(15) Serial N(16) Mac ad(17) Cleared(18) Page of(19) Average(20) Coverag(21) Presenc

DP(22) Presenc

paper fe

(23) Presencdocume

(24) Presencjob sepa

(25) Presenccard

(26) PresencPDF up

(27) Presencfax back

(28) Presencsecurity1-3-13

* (Asterisk): NG(b) Database version(c) The oldest time stamp of database version(d) Consistency of the present software version and the ME firmware version _ (underscore): OK * (Asterisk): NG(e) ME firmware version(f) The oldest time stamp of the ME database version

Normal if (a) and (d) are underscored, and (b) and (e) are identical with (c) and (f).

r versionware version This item is printed only when the optional fax kit is

installed.o. 10 digitsdress date and output date relation to the A4/Letter coverage Total/Copy/Printer/Faxe on the final output pagee or absence of the optional Installed

Not Installede or absence of the optional eder

Cassette: Paper feederLCF: 3000-sheet paper feederNot Installed

e or absence of the optional nt finisher

Inner Finisher: Built-in finisher3000-Finisher: 3000-sheet document finisher1000-Finisher: Document finisherNot Installed

e or absence of the optional rator

InstalledNot Installed

e or absence of the memory InstalledNot Installed

e or absence of the optional grade kit

Installed: The formal version is installedNot Installed: The PDF upgrade kit is not installedTrial Version(xx/xx/xx): A trial version is installed

e or absence of the optional up kit

InstalledNot Installed

e or absence of the optional kit

InstalledNot Installed

2GN/2GP/2GR-2

1-3-14

U000

CompletionPress the stop ke

U001 Exiting the mainDescriptionExits the maintenPurposeTo exit the mainteMethodPress the start ke

U002 Setting the factoDescriptionRestores the macPurposeTo move the mirroMethod

1. Press the st2. Press [MOD3. Press the st

The mirror f4. Turn the ma

An error code isWhen ERROR item U024, andpower switch of

Maintenanceitem No. Description

No. Description Supplement(29) Identification name for the security kit(30) Security kit version(31) Printed page counts Total/Copy/Printer/Fax(32) Scanned page counts Total/Copy/Other(33) Counts by paper sizes(34) Fax kit information This item is printed only when the optional fax kit is

installed.

(35) Destination information/Area informa-tion

(36) Printabl(37) Top offs(38) Left offs(39) Margin/

settings

(40) Panel lo

(41) RFID in(42) Mainteny. The screen for selecting a maintenance item No. is displayed.

tenance mode

ance mode and returns to the normal copy mode.

nance mode.

y. The normal copy mode is entered.

ry default data

hine conditions to the factory default settings.

r frame of the scanner to the position for transport (position in which the frame can be fixed).

art key.E1(ALL)] on the touch panel.art key.rame of the scanner returns to the position for transport.in power switch off and on.

displayed in case of an intialization error. Refer to the table of the error codes on P.1-3-17.09 occurred, turn main power switch off then on, format the hard disk using maintenance execute initialization using maintenance item U002. For other errors occurred, turn main f then on, and execute initialization using maintenance item U002.

e area settinget for each bin MP tray/Cassette 2/Cassette 3/Cassette 4et for each bin MP tray/Cassette 2/Cassette 3/Cassette 4Page length/Page width Top margin integer part/Top margin decimal part/

Left margin integer part/Left margin decimal part/Page length integer part/Page length decimal part/Page width integer part/Page width decimal part

ck information/USB information Panel lock0: OFF/1: Partial lock/2: Full lockUSB0: Not installed/1: Full speed/2: Hi speed

formationance information

2GN/2GP/2GR-1

U003 Setting the service telephone numberDescriptionSets the telephone number to be displayed when a service call code is detected.PurposeTo set the telephone number to call service when installing the machine.MethodPress the start key. The currently set telephone number is displayed. Setting

1. Press the start key.The keys to enter the number are displayed on the touch panel.

2. Enter a telephone number (up to 15 digits).3. Press the start key. The setting is set.

Completion Press the stop ke

U004 Displaying the mDescriptionDisplays the machPurposeTo check the macMethodPress the start keCompletionPress the stop ke

U005 Copying withoutDescriptionSimulates the copPurposeTo check the overMethod

1. Press the st2. Select the it

3. Press the st4. Press the sy5. Set the ope

be made.Paper feed MagnificatioSimplex or dNumber of ccopy mode,Copy densitKeys on the

6. To control thpresent, the

7. Press the stCopy operaTo stop con

8. To return to CompletionPress the stop ke

Maintenanceitem No. Description

DisplayMFPMFP + DP1-3-15

y. The screen for selecting a maintenance item No. is displayed.

achine number

ine number.

hine number.

y. The currently machine number is displayed.

y. The screen for selecting a maintenance item No. is displayed.

paper

y operation without paper feed.

all operation of the machine.

art key.em to be operated.

art key.stem menu key. The copy mode screen is displayed.

ration conditions required on the copy mode screen. Changes in the following settings can

locationsnsuplex copy modeopies: in simplex copy mode, continuous copying is performed when set to 999; in duplex continuous copying is performed regardless of the setting.y operation panele paper feed pulley, remove all the paper in the drawers, or the drawers. With the paper paper feed pulley does not operate.art key. The operation starts.tion is simulated without paper under the set conditions.tinuous operation, press the stop key.the screen for selecting an item, press the system menu key.

y. The screen for selecting a maintenance item No. is displayed.

OperationOnly the machine operates.Both the machine and DP operate (continuous operation).

2GN/2GP/2GR-2

1-3-16

U019 Displaying the ROM versionDescriptionDisplays the part number of the ROM fitted to each PWB.PurposeTo check the part number or to decide, if the newest version of ROM is installed.Method

1. Press the start key. The ROM version are displayed.2. Change the screen using the cursor up/down keys.

Completion Press the stop ke

Maintenanceitem No. Description

Display DescriptionMAIN Main PWB ROM ICMMI Operation PWB ROM ICENGINEENGINE BSCANNEROPTION LADICTIONADPLCFOPTION CDF MAINDF MTRAY

DF SADDLDF MAILBOINNER DFSIMPLE DFFAX BOOTFAX APL1FAX IPL1FAX BOOTFAX APL2FAX IPL2y. The screen for selecting a maintenance item No. is displayed.

Engine PWB ROM ICOOT Engine PWB booting

Scanner PWB ROM ICNGUAGE Optional language ROM IC

RY -Optional DP main PWB ROM ICOptional 3000-sheet paper feeder main PWB ROM IC

ASSETTE Optional paper feeder main PWB ROM ICOptional 3000-sheet document finisher main PWB ROM ICOptional 3000-sheet document finisher internal tray PWB ROM IC

E Optional centerfold main PWB ROM ICX Optional mailbox main PWB ROM IC

Optional built-in finisher main PWB ROM IC MAIN Optional document sheet finisher main PWB ROM IC1 Optional fax control PWB booting (port 1)

Optional fax control PWB APL (port 1)Optional fax control PWB IPL (port 1)

2 Fax control PWB booting (port 2: optional dual FAX)Fax control PWB APL (port 2: optional dual FAX)Fax control PWB IPL (port 2: optional dual FAX)

2GN/2GP/2GR-2

U020 Initializing all dataDescriptionInitializes all the backup RAM on the main PWB to return to the original settings.Refer to *1 of the maintenance mode item list about the item initialized.Also, initializes the settings with the system menu in order to restore default settings simultaneously.Reregister the fax settings since the settings are initial