KYC Survey Results
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Transcript of KYC Survey Results
![Page 1: KYC Survey Results](https://reader036.fdocuments.us/reader036/viewer/2022082810/5583bb1fd8b42a410e8b48dd/html5/thumbnails/1.jpg)
KYC Survey 2011
173 Responses
![Page 2: KYC Survey Results](https://reader036.fdocuments.us/reader036/viewer/2022082810/5583bb1fd8b42a410e8b48dd/html5/thumbnails/2.jpg)
Family Single Associate Non Resident Junior Life0
5
10
15
20
25
30
35
40
45
Survey Responses Membership
Responses by Membership Category
![Page 3: KYC Survey Results](https://reader036.fdocuments.us/reader036/viewer/2022082810/5583bb1fd8b42a410e8b48dd/html5/thumbnails/3.jpg)
Number of Years at KYC
![Page 4: KYC Survey Results](https://reader036.fdocuments.us/reader036/viewer/2022082810/5583bb1fd8b42a410e8b48dd/html5/thumbnails/4.jpg)
2011 Membership Renewals
166; 96%
3; 2% 4; 2%
Yes No Undecided
![Page 5: KYC Survey Results](https://reader036.fdocuments.us/reader036/viewer/2022082810/5583bb1fd8b42a410e8b48dd/html5/thumbnails/5.jpg)
Reasons they joined
Sailin
g fac
ilities
Friends a
t KYC
Proxim
ity to
downtown
ALTS
Recipro
cal p
rivile
ges
Junior L
TS
Club history
Community cl
ub
Jemmett’s Lan
ding
Corporat
e networki
ng 0
20406080
100120140
![Page 6: KYC Survey Results](https://reader036.fdocuments.us/reader036/viewer/2022082810/5583bb1fd8b42a410e8b48dd/html5/thumbnails/6.jpg)
Age Distribution
![Page 7: KYC Survey Results](https://reader036.fdocuments.us/reader036/viewer/2022082810/5583bb1fd8b42a410e8b48dd/html5/thumbnails/7.jpg)
Club Use by Age (Regular Season)Age
CategoryLess than 6 times per
season
Once every 2 weeks
Once per week
2-3 times per week
4 or more times per
weekUnder 18 0 0 0 1 018-24 0 0 1 2 225-29 0 0 2 0 130-34 1 1 2 0 135-39 2 3 3 3 240-44 2 6 1 8 545-49 3 3 4 14 1050-55 6 4 5 8 556-60 5 1 1 4 361-64 3 3 4 4 465-69 3 4 7 8 370 + 0 0 0 0 1Total 26 25 30 52 37
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Club Use by Age (Off Season)Age
CategoryLess than 6 times per
season
Once every 2 weeks
Once per week
2-3 times per week
4 or more times per
weekUnder 18 1 0 0 0 018-24 1 0 0 0 025-29 4 1 0 0 030-34 1 1 0 1 035-39 2 1 2 0 040-44 9 1 2 1 045-49 13 6 3 0 050-55 16 5 7 4 356-60 19 4 4 1 061-64 11 1 1 1 065-69 10 1 4 1 270 + 11 9 3 2 0Total 98 30 26 11 5
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F&B Spending by Category (Regular Season)
less than $15 per
week$15-39 per
week$40-69 per
week$70-99 per
week
More than $100 per week
Total
Associate 12 9 3 0 0 25Associate w Nom
3 5 2 0 0 10
Family 14 33 17 4 5 73Junior 0 1 0 0 0 1Life 2 2 0 0 0 4Non-Resident
13 1 0 0 0 15
Single 23 13 4 3 1 45Total 67 64 26 7 6 173
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F&B Spending by Category (Off Season)
less than $15 per
week$15-39 per
week$40-69 per
week$70-99 per
week
Total
Associate 21 2 0 1 25Associate w Nominee
8 2 0 0 10
Family 53 16 2 2 73Junior 1 0 0 0 1Life 4 0 0 0 4Non-Resident 14 0 0 0 15Single 37 5 0 2 45Total 138 25 2 5 173
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F&B by Racer
Racer?Less than $15 per week
$15-39 per week
$40-69 per week
$70-99 per week
More than $100 per
week
Reg No 44 20 9 3 2Season Yes 23 44 17 4 4
Off No 66 10 1 1 0Season Yes 72 15 1 4 0
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Club Usage by Children/Dependents
less than 6 times
per season
once every two
weeksonce per
week2-3 times per week
4 or more times per
week TotalNo 8 6 13 18 12 59
Yes 18 19 17 34 25 114
Off Seaso
n
No 33 11 8 5 0 59
Yes 65 19 18 6 5 114
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Is the KYC Fuel Service an important member service?
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If the club stopped selling fuel to members would you:
Yes No Unsure Total
Continue to moor at KYC:
62.9%61
9.3%9
27.8%27
100%97
Continue as a member at KYC:
91.8%89
0.0%0
8.2%8
100%97
![Page 15: KYC Survey Results](https://reader036.fdocuments.us/reader036/viewer/2022082810/5583bb1fd8b42a410e8b48dd/html5/thumbnails/15.jpg)
Where do you see the biggest growth potential for the club?
Item Total Score1
Overall Rank
Harbour Space (Wet Moorings) 638 1Refurbished Clubhouse 553 2Dry Mooring Space 375 3Parking 335 4Jemmett's Landing 252 5New Clubhouse 240 6
Total Respondants: 1401 Score is a weighted calculation. Items ranked first are valued higher than the following ranks, the score is the sum of all weighted rank counts.
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Do you feel the Board is doing a good job of representing your interests?
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Do you feel hiring a General Manager is a good thing for the club?
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Are you satisfied with how he is performing so far in his new role?
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Do you feel you are receiving good value based on what you pay for your membership fees?
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Membership Fees vs. Services to Members