"If the shoe fits you are not allowing for growth”

Robert N. Coons

"Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around.”Leo F. Buscaglia

“I am the world's worst salesman – therefore, I must make it easy for people to buy”

- Franklin W. Woolworth

"An empowered organisation is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that leads to collective organisational success."Stephen R. Covey, Principle-centred Leadership

“It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages”

– Henry Ford

“In real life, strategy is actually very straight-forward. You pick a general direction and implement like hell”