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KUMARI BANK LIMITED

Introduction

Kumari Bank Limited, which is operating in Nepal as one of the market leader of

Nepalese financial market, came into existence as the fifteenth commercial bank of Nepal

by starting its banking operations from Chaitra 21, 2057 B.S (April 03, 2001) with an

objective of providing competitive and modern banking services in the Nepalese financial

market. The bank has paid up capital of NRs. 1,603,800,000 of which 70% is contributed

from promoters and remaining from public.

Kumari Bank Ltdhas been providing wide - range of modern banking services through

various representations located in in Kathmandu valley, Urban and Country area, a total

of 30 branches outside and inside the valley; and 2 extension counters. The bank is

pioneer in providing some of the latest / lucrative banking services like E-Banking and

SMS Banking services in Nepal. The bank always focus on building sound technology

driven internal system to cater the changing needs of the customers that enhance high

comfort and value. The adoption of modern Globus Software, developed by Temenos

NV, Switzerland and arrangement of centralized data base system enables customer tomake highly secured transactions in any branch regardless of having account with

particular branch. Similarly the bank has been providing 365 days banking facilities,

extended banking hours till 7 PM in the evening, Utility Bill Payment Services, Inward

and Outward Remittance services, Online remit Services and various other banking

services. Visa Electron Debit Card, which is accessible in entire VISA linked ATMs

(including 40 own ATMs) and POS (Point of Sale) terminals both in Nepal and India, has

also added convenience to the customers. The bank has been able to get recognition as an

innovative and fast growing institution striving to enhance customer value and

satisfaction by backing transparent business practice, professional management, corporate

governance and total quality management as the organizational mission.

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The key focus of the bank is always center on serving unfulfilled needs of all classes of

customers located in various parts of the country by offering modern and competitive

banking products and services in their door step. The bank always prioritizes the

priorities of the valued customers.

The mission of Kumari bank are delivery the innovative quality services to consumer,

cooperative governance and be the market leader in financial market by fulfilling the

consumers desire environmental demand and fulfilling other stakeholders interest.

This age is core competitive age for any business house. If any business ignores about it,

then it difficult to existence in competitive market and other hand this is era of

technology.

As an innovative bank, Kumari bank introduce mobile banking by this service customer

can use their banking facilities by sitting own their home. Kumari Bank has been

launched this technology which is based on US software company from Kathmandu

branch in 17th August 2010 called Kumari Mobile Cash(KMC) allows its users to

convenient service from any part in Nepal.

KMC identified as organizational change introduced by bank to compete the modern

banking market. In this changeable market scenario business sector has facing challenges

from competitor, economic, social, legislation and political. to face these challenges,

concept of changes one of the most familiar in business today but main question is how

an organization manage the change in different scenario. There are various model

innovated for the change process.

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Kumari Bank-Vision Statement

Our vision is to be the preferred financial partner to our customers, a center of career growth to

our employees, and to maximize our shareholders value, while contributing to our nations

financial sector and to its economic welfare.

Kumari Bank- Mission Statement

Our mission is to deliver innovative products and services to our customers, use these

innovative products to achieve financial inclusion, and do so by exemplifying good corporate

governance, proactive risk management practices, and superior corporate social responsibility.

Kumari Bank Innovations

Auto Sweep

A revolutionary concept for the first time in Nepal with a growth option to the

checking account holder of transferring their excess balance to Time/Call deposit

account.

SMS Banking

We take the pride to be the first bank in the history of Nepal to start a mobile

banking service. The bank has facilitated this service to our customers with the

sole objective of being an additional channel with a crucial role of responding to

their inquiries and transactional information via SMS messaging.

Internet Banking

The first ever commercial bank in the country to provide 'Internet Banking

service" to its customers. This service has allowed the bank to streamline the

services it offers to customers. It allows customers the flexibility to take control of

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banking activities via the internet. Further it has enabled our core customers to

transact with us from any corner of the world and made their job simpler.

3.3Board of Directors

The board of directors of Kumari Bank consist of 8 directors. The name of the board

members and their designation are listed in the following table:

Table 3: Board of Directors

Mr. Noor Pratap J.B. Rana Chairman Promoter Group

Mr. Santosh Kumar Lama Director Promoter Group

Prof. Dr. Rajan Bdr. Paudel Director Professional

Dr. Shobha Kant Dhakal Director Public Group

Mr. Uttam Pd. Bhattarai Director Promoter Group

Mr. Naresh Dugar Director Promoter Group

Mr. Puna Ram Bhandari Director Public Group

Dr. Rasendra Bdr. Malla Director Public Group