KPI Tool Report - ehscbc.ca

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KPI TOOL REPORT PREPARED FOR: DALE JOHNSON DATE: OCTOBER 1ST, 2018

Transcript of KPI Tool Report - ehscbc.ca

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KPI TOOL REPORT

PREPARED FOR: DALE JOHNSON

DATE: OCTOBER 1ST, 2018

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MANAGEMENT LEADERSHIP AND COMMITMENT

An OHS program has the best chance of success when there is buy-in right from the top. These

following questions will evaluate your leaderships commitment to health and safety.

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HEALTH AND SAFETY PROGRAM

Do you have a documented Health and Safety Program?

Description Value

No

No Health and Safety Program and Procedures developed.

0

Somewhat

You have an informal system in place that may or may not be fully documented

1.5

Yes

You have a health and safety program that is certified or you are well on your way

to being certified by a third party audit.

3

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SETTING OHS ANNUAL GOALS

Do you set OHS goals on an annual basis?

Description Value

No

There is little or no effort to set OHS goals.

0

Somewhat

The company has some goals which are reviewed on an irregular basis.

1.5

Yes

OHS goals are integral part of the business plan and governance structure.

3

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KEEPING TRACK OF PROGRESS OF OHS GOALS

The maxim..."What gets measured gets done" applies to OHS goals.

Description Value

No

We do not have system in place to track OHS goals.

0

Somewhat

The company reviews its progress on an irregular basis.

1.5

Yes

There is regular updates and review of OHS goals. Regular meeting minutes and

reports show the progress of the OHS program. This information is shared with all

levels in the company.

3

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ASSIGNED ROLES AND RESPONSIBILITIES

All levels in the organization should know what their responsibilities are regarding the OHS program.

Description Value

No

Roles and responsibilities have not been assigned.

0

Somewhat

Most of the staff understand what is expected of them as it relates to OHS program.

1.5

Yes

Everyone (Managers, Supervisors and Workers) know what their OHS roles and

responsibilities are. These are posted and part of the OHS program.

3

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HOLDING PEOPLE ACCOUNTABLE

Being held accountable for something, or some action, means that you are responsible for that thing or

action. To be held accountable means that you are liable to being called to account or are answerable

for your actions.

Description Value

No

There is no process in place to hold people accountable.

0

Somewhat

Reviews of staff based on their OHS performance conducted sometimes/as needed.

1.5

Yes

Employees are accountable for being responsible for OHS program and

performance. It is part of their job description and performance review.

3

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ANNUAL OHS EDUCATION FOR SENIOR EXECUTIVES

Description Value

No

Senior management has not taken any type of OHS training.

0

Somewhat

There has been some training for senior management.

1.5

Yes

All senior executives/management have received appropriate OHS training and a

refresher courses when needed.

3

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BALANCE BETWEEN SAFETY AND PROFITABILITY

This issue plays out in all kinds of different ways, but a fundamental question is "will a line stop if it is

deemed unsafe by supervisors or workers on the line?". Other issues might be... "How does the firm deal

with safety investments to resolve long term hazards?

Description Value

No

It is not clear how safety and profitability are balanced. Line managers spends most

of its time on operational issues.

0

Somewhat

Saving money by cost cutting is important but money is spent to make the safety

improvements necessary to comply with legal requirements.

1.5

Yes

Management believes that safety makes money so balancing safety and making

profits is a non-issue. The company's plans include time and resources to ensure

safety is proactively managed.

3

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INVOLVEMENT LEVEL OF ALL HIERARCHICAL

LEVELS WITHIN THE ORGANIZATION

Building culture, promoting safety, and delegating responsibility are key essentials in an effective safety

program. How is your organization doing at ensuring everyone has a vested interest in your program?

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EXECUTIVE MANAGEMENT/BOARD MEMBERS

How active is the Executive Management team in building a safety culture within the organization?

Description Value

Never

OHS related matters are not an agenda item and discussed at Executive

management meetings. Leadership is not involved in OHS promotion and related

activities.

0

Sometimes

Limited promotion and participation by leadership in OHS activities such as

inspections, communications to staff and meetings.

1.5

Always

Strong leadership promotion and participation in OHS activities such as inspections,

communications and meetings. OHS is an agenda item on all regular management

meetings.

3

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SUPERVISORS

How active are Supervisors in promoting the company OHS program?

Description Value

Never

Supervisors are not holding toolbox talks, doing orientations and training. No

participation in workplace activities including worker supervision, OHS inspections,

communications or meetings.

0

Sometimes

Supervisors do minimal OHS workplace activities including worker supervision,

some training, OHS inspections, communications or meetings. Toolbox meetings are

not held regularly and attendance is not enforced. Unsafe acts are not corrected

promptly.

1.5

Always

Extensive participation in workplace activities including worker supervision and OHS

inspections, communications or meetings. Supervisors diligently enforce safe work

procedures and ensure toolbox meetings are held and well attended.

3

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WORKERS

How active are workers in supporting the OHS program and do they take responsibility for looking out

for the safety of fellow workers?

Description Value

Never

Non-compliance with company OHS requirements and negative attitude towards

health and safety.

0

Sometimes

Limited compliance with company OHS requirements and indifferent attitude

towards health and safety.

1.5

Always

Workers believe they are responsible for their own safety and participate in all

aspects of the OHS program.

3

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JHSC/WHSR

A Joint Health and Safety Committee (JHSC) is a forum for bringing the internal responsibility system

into practice. The committee consists of worker and management representatives who meet on a

regular basis to deal with health and safety issues. The advantage of a joint committee is that the in-

depth practical knowledge of specific tasks (labor) is brought together with the larger overview of

company policies, and procedures (management).

* Any employer with 20 or above FTEs requires to have a Joint Health and Safety Committee (JHSC)

and any employer with 19 or below FTEs requires to have a worker health and safety representative

(WHSR)

Description Value

Never

There is not a functioning Joint Health & Safety Committee or no Worker Health and

Safety Representative*.

0

Sometimes

JHSC meets irregularly/ WHSR is not active in OHS. Action items are infrequently

completed, does not perform monthly inspections, or have not had any significant

impact on the workplace.

1.5

Always

The JHSC meets every month/ WHSR actively participates in OHS. Consistently

completes actions items, participates in inspections and investigations. The

JHSC/WHSR is a driving force in the workplace for safety.

3

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CONTRACTORS

Are outside contractors required to be aware of and participate in the company OHS program?

Description Value

Never

Does not frequently comply with set expectations, OHS contract obligations. The

most important issues when selecting a contractor is price. There is no safety

requirements as part of prequalification.

0

Sometimes

Contractor safety is generally viewed as important and some requirements for

safety are set to them. Contractors have to get up to standard using their own

resources. Contractor occasionally does not comply with expectations and OHS

contract obligations.

1.5

Always

Contract prequalification requires proof that there is a working safety management

system. There are joint contractor-company safety efforts and the company helps

with contractor training. Contractors always comply with expectations and OHS

contract obligations.

3

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SAFETY LEADING INDICATORS

A proactive approach to occupational health and safety ensures the best results. Are you doing a

proper Hazard ID and Risk Assessment in your organization? Proper job task analysis, OHS training and

measuring leading indicators like near misses are all essentials of a functional program.

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HAZARD IDENTIFICATION AND RISK ASSESSMENTS

Risk assessment is the determination of measurable or determinate value of risk related to a concrete

situation and a recognized threat (also called hazard). Measureable risk assessment requires calculations

of two components of risk (R); the magnitude of the potential loss (L), and the probability (P) that the

loss will occur. In all types of engineering of complex systems sophisticated risk assessments should be

made when it concerns threats to life, environment or machine functioning.

Description Value

None

Hazards have not been identified and risk assessments have not been conducted

thus leaving a high risk exposure level with the potential for serious outcomes

(incidents).

0

Somewhat

Some risk assessments have been completed but not for all hazards. Some controls

are in place. There is a moderate risk for serious outcomes (incidents).

1.5

Always

Risk assessments have been completed for all hazards and controls implemented

with a low risk for serious outcomes (incidents).

3

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JOB TASK ANALYSIS

The analysis of how a task is accomplished including a detailed description of both manual and mental

activities, task and element durations, task frequency, task allocation, task complexity, environmental

conditions, necessary clothing and equipment and any other unique factors involved in or required for

one or more people to perform a given task.

Description Value

None

The company has not completed any job task analyses.

0

Somewhat

Job task analyses are completed for high risk tasks with a moderate risk of exposure

to uncontrolled workplace hazards.

1.5

Always

Job task analyses have been completed for all job tasks with a low risk of exposure

to uncontrolled workplace hazards.

3

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OHS TRAINING

Training is one of the key elements in building a safe work environment. Without it workers will not be

aware of hazards and will not know how to avoid them.

Description Value

None

Training is not provided around OHS. Toolbox talks are not conducted.

0

Somewhat

Safety is infrequently discussed in toolbox talks. Some training provided on OHS

and equipment operation.

1.5

Always

Safety is always included in toolbox talks. OHS training is prioritized with staff

receiving training before performing job task.

3

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REGULAR REVIEW OF SAFETY PROGRAM

Nothing ever stays the same. Keeping you OHS program up to date is important.

Description Value

None

Safety program is not reviewed.

0

Somewhat

Safety program and procedures are reviewed after incident(s).

1.5

Always

Safety program and procedures are reviewed and updated regularly.

3

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NEAR MISSES REPORTED

Near misses happen every day in any active work place. Recording those near misses provide data that

allow continuous improvement to happen.

Description Value

None

Near Misses are not reported.

0

Somewhat

Near misses are reported and recorded infrequently when serious incidents occur.

1.5

Always

Near misses are regularly reported and action taken as recommended.

3

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SAFETY PERFORMANCE INDICATORS

For the following section you are going to need to know where you stand in relation to your peers.

Please download the following PDF Guide on how to access your Employer Health and Safety Planning

toolkit from WorkSafeBC.

Download Toolkit

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LOST TIME INJURY RATE (FREQUENCY)

Description Value

Above Industry Average

Figure is greater than the WorkSafeBC average for a given organization's

classification unit.

0

Equal to Industry Average

Figure is equal to the WorkSafeBC average for a given organization's classification

unit.

1.5

Under Industry Average

Figure is lower than the WorkSafeBC average for a given organization's

classification unit.

3

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AVERAGE CLAIM SEVERITY

Description Value

Above Industry Average

Figure is greater than the WorkSafeBC average for a given organization's

classification unit.

0

Equal to Industry Average

Figure is equal to the WorkSafeBC average for a given organization's classification

unit.

1.5

Under Industry Average

Figure is lower than the WorkSafeBC average for a given organization's

classification unit.

3

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AVERAGE CLAIM COST

Description Value

Above Industry Average

Figure is greater than the WorkSafeBC average for a given organization's

classification unit.

0

Equal to Industry Average

Figure is equal to the WorkSafeBC average for a given organization's classification

unit.

1.5

Under Industry Average

Figure is lower than the WorkSafeBC average for a given organization's

classification unit.

3

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SAFETY COMPLIANCE LEVELS

We should all work hard to take the necessary steps to prevent injuries, however it can be inevitable

that at some point an incident will happen. What we do next to eliminate the hazard is what separates a

functional program from a broken one. These next questions will dig deeper into the lagging indidcators

of an OHS program.

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WORKPLACE INSPECTION REPORTS

Workplace inspection reports are a formal means for carefully examining workplaces on a regular basis

with a view to identifying and recording actual and potential hazards posed by structures, equipment,

the environment, processes and practices. All identified hazards are recorded with recommended

corrective action, assigned responsibility and tentative completion dates.

Description Value

Low Compliance

Actual and potential hazards posed by structures, equipment and the environment

are not or are seldom recorded in reports. Corrective action is rarely taken and

responsibility is infrequently assigned to prevent a reoccurrence.

0

Medium Compliance

Actual and potential hazards posed by structures, equipment and the environment

are recorded occasionally in reports. There are some corrective actions, assigned

responsibilities with projected completion dates.

1.5

High Compliance

Actual and potential hazards posed by structures, equipment and the environment

are recorded in reports. Corrective actions are identified and completed in a timely

manner with sign off by management.

3

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INCIDENT INVESTIGATION REPORTS

The process for formally investigating and documenting the results of work-related incidents resulting in

personal injury, illness, damage to property or the environment. The intent is to prevent recurrence by

identifying all contributing factors and applying corrective measures.

Description Value

Low Compliance

There is not a process in place to investigate and document work related incidents.

0

Medium Compliance

There is a procedure and process in place for investigating and documenting work-

related incidents but it is not consistently applied. Factors contributing to the

incident are limited with infrequent corrective actions taken to prevent a

reoccurrence.

1.5

High Compliance

There is a good process in place for formally investigating and documenting the

results of work-related incidents. All contributing factors are identified and there are

corrective actions taken in a timely manner.

3

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CORRECTIVE ACTION REPORTS

Documentation resulting from organizational corrective actions that address non-compliance with

established OHS rules, guidelines and regulations.

Description Value

Low Compliance

Corrective action reports relating to OHS rules, guidelines or regulations are not

documented and infrequently applied.

0

Medium Compliance

There is some documentation supporting organizational corrective actions to

address non-compliance with established OHS rules, guidelines and regulations.

1.5

High Compliance

Reports and documentation detailing organizational corrective actions to address

non-compliance with established OHS rules, guidelines and regulations is regularly

applied.

3

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PERCEIVED VALUE OF SAFETY

Taking time to reflect on you program is the final key piece of your OHS program. When answering

these following questions, take time to think about what you are doing in your organization to value

safety and maintain that culture moving forward.

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SAFETY PERCEPTION SURVEY

Results of a Safety Perception Survey (SPS) can identify what workers think and believe about the

company's existing safety culture and OHS regulations. It allows companies to measure differences

between the viewpoints of various levels within an organization. The SPS creates a baseline from which

to identify deficiencies and undertake corrective actions.

Description Value

None

Safety Perception surveys are not conducted.

0

Somewhat

Safety Perception Surveys are conducted when management feels the need to do

so. Engagement levels are generally low to medium with inconsistent follow through

on results.

1.5

Always

Safety Perception Surveys are conducted on a regular basis with high engagement

levels and results widely disseminated within the organization. Feedback is honest

and constructive which results in action taken.

3

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RECOMMENDATIONS TO IMPROVE SAFETY

To be considered an effective safety recommendation it needs to conform to pre-established criteria.

The quantity of recommendations made by workers, supervisors and managers within an organization

to improve the health and safety can be expressed as number per 100 worker years.

Description Value

None

Employees do not make recommendations to improve safety on, with infrequent

positive reinforcement from management to workers regarding safety

recommendations.

0

Somewhat

Some safety recommendations provided by workers or groups of workers to

employer with some corrective action taken. No formal or informal recognition

program for workers putting forward safety recommendations.

1.5

Always

Employees are encouraged to make recommendations to improve safety. There are

incentive plans in place and recommendations are routinely implemented in the

workplace.

3

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VISIBILITY OF SAFETY

To obtain the highest score in this area safety has become invisible because of the level of integration in

all activities and as a core value.

Description Value

None

There are limited health & safety notices and policies posted with incomplete or

outdated information.

0

Somewhat

There are some posters and policies and other safety notices posted but not

prominently and sometimes not current.

1.5

High

Safety notices are a central focus with changing themes and topics to maintain

employer awareness and engagement.

3

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INFLUENCE OF SAFETY OFFICERS

Safety Officers are the on the floor champions for execution of the OHS program. Are they listened to

and do they have influence at both the tactical and strategic levels?

Description Value

None

The safety officer has little power. They are only involved in first-aid incidents.

0

Somewhat

The safety officer participates in some activities and is an active voice at meetings.

Safety officers have limited involvement in establishing safety goals.

1.5

Always

Safety Officers are provided adequate resources to support OHS goals and

considered an important role with a strong voice to influence senior management

decisions and business planning.

3

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SUMMARY

Name

Dale Johnson

Phone Number

604-847-9944

Email

[email protected]

Company

Company

Industry

Manufacturing

Years in Business

99

OHS Certifications

OSSE,COR

Other Certifications

ISO 9001

Other Details

Additional Details

Section Score Max

Management Leadership and Commitment

9 21

Involvement Level of all Hierarchical Levels within the Organization

6 15

Safety Leading Indicators

7.5 15

Safety Performance Indicators

1.5 9

Safety Compliance Levels

9 9

Perceived Value of Safety

9 12

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