Kotak wallet- taskflows & IA
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shailendra-tiwari -
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Transcript of Kotak wallet- taskflows & IA
Landing screen(Menu)
Digital Vault Curated StoreMobile Recharge Bill Payments Fund Transfer PFM Mobile Store
Transaction screen
Recharge Transaction flowEnter mobile number or select from contact list/recent/favoriteSelect operator (Auto Detection)Enter amount or browse plansRecharge (CTA)
Payment Transaction flowSelect BillerEnter User/Consumer IDEnter amountPay (CTA)
Billers list (Popup)
SVA Debit/Credit Cards
Net Banking
Mobile RechargeTransaction
screen
Debit/Credit CardsSVA Net Banking
Recharge (CTA) Add Money
Authentication(Transaction
PIN)
Recharge Confirmation
Like to do another Recharge?Yes - Go back to Mobile Recharge Transaction screenNo - Go back to Menu screenSet as Favourite, Set reminder and AutoPayYES
NO
Net Banking Debit/Credit Cards
In case of insufficient funds, ‘Add Money’ to the Wallet through Net Banking or Cards
Redirect to Bank Website
Enter Card Details, and Add Money
(CTA)
Confirmation (Popup)
Recharge (CTA)
NO
YES
No MPIN is required for recharge below Rs.500
Mobile RechargeTransaction
screen
Debit/Credit CardsSVA Net Banking
Authentication(Transaction
PIN)
Recharge Confirmation
Like to do another Recharge?Yes - Go back to Mobile Recharge Transaction screenNo - Go back to Menu screenSet as Favourite, Set reminder and AutoPay
YES
NO
Camera Scan
Enter Expiry Date & CVV #
Confirmation (Popup)
Recharge (CTA)
NO
YES
Card SelectionEnter CVV & recharge Add Card
Unable to read card details,
Enter Card Details
Mobile RechargeTransaction
screen
Debit/Credit CardsSVA Net Banking
Recharge (CTA) Bank Selection
Authentication(Transaction
PIN)
Recharge Confirmation
Like to do another Recharge?Yes - Go back to Mobile Recharge Transaction screenNo - Go back to Menu screenSet as Favourite, Set reminder and AutoPay
YES
NO
Bank Website
Search Option Plus The Bank List
Redirect to Bank Website
Enter OTP
Utility Bill Payments
Debit/Credit CardsSVA Net Banking
Pay (CTA) Add Money
Authentication(Transaction
PIN)
Payment Confirmation
Like to do another Payment?Yes - Go back to Utility Bill Payments screenNo - Go back to Menu screenSet as Favourite, Set reminder and AutoPayYES
NO
Net Banking Debit/Credit Cards
In case of insufficient funds, ‘Add Money’ to the Wallet through Net Banking or Cards
Redirect to Bank Website
Enter Card Details, and Add Money
(CTA)
Confirmation (Popup)
Pay (CTA)
NO
YES
Utility Bill Payments
Debit/Credit CardsSVA Net Banking
Authentication(Transaction
PIN)
Payment Confirmation
Like to do another Payment?Yes - Go back to Utility Bill Payments screenNo - Go back to Menu screenSet as Favourite, Set reminder and AutoPay
YES
NO
Camera Scan
Enter Expiry Date & CVV #
Confirmation (Popup)
Pay (CTA)
NO
YES
Card SelectionEnter CVV & pay Add Card
Unable to read card details,
Enter Card Details
Utility Bill Payments
Debit/Credit CardsSVA Net Banking
Pay (CTA) Bank Selection
Authentication(Transaction
PIN)
Payment Confirmation
Like to do another Payment?Yes - Go back to Utility Bill Payments screenNo - Go back to Menu screenSet as Favourite, Set reminder and AutoPay
YES
NO
Bank Website
Search Option Plus The Bank List
Redirect to Bank Website
Enter OTP
Fund transfer
Send Money Request Money
Select Contact Select Contact
Enter Amount
Payment Confirmation
Like to do another Payment?Yes - Go back to Utility Bill Payments screenNo - Go back to Menu screenSet as Favourite, Set reminder and AutoPayYES
NO
Enter Amount
From Contact List / Email Add
Send Request
Confirmation Message
From Contact List / Email Add / Bank Details / UPI
Enough Money Insufficient Balance
Pay Add Money
Mobile Store
Choose Seller
Payment Confirmation
Like to do another Payment?Yes - Go back to Utility Bill Payments screenNo - Go back to Menu screenSet as Favourite, Set reminder and AutoPay
YES
NO
List of All The Online Stores
Pay
Mobile Site
Search Or Select Product
Add to Cart
Checkout
Pay
SVA
Cards
Netbanking
SVA Flow
Cards Flow
Netbanking Flow
OTP
For SVA Payment Mode,- If amount is less than 10,000 (Add Money)- If the purchase is more than 10,000 (upgrade your account, EKYC)
Curated Store
Search or Select Product
Payment Confirmation
Like to do another Payment?Yes - Go back to Utility Bill Payments screenNo - Go back to Menu screenSet as Favourite, Set reminder and AutoPay
YES
NO
List of All The Products
Pay
Product Specs
Add to Cart
Checkout
Pay
SVA
Cards
Netbanking
SVA Flow
Cards Flow
Netbanking Flow
OTP
For SVA Payment Mode,- If amount is less than 10,000 (Add Money)- If the purchase is more than 10,000 (upgrade your account, EKYC)
Digital Vault
Stored Cards Empty Screen With a ‘+’ Icon
Stacked Cards & ‘+’ Icon to add more cards
Add Cards
Capture Open up the camera or any other technology for capturing
Click & Crop
Save