KohinoorTextileMillsByMr.Faisal

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    Prepared by Faysal Ahmad Roll No. W581319

    ALLAMA IQBAL OPEN UNIVERSITY

    Dept. of Business Administration

    Specialization: Human Resource Management

    Internship Report

    Kohinoor Textile Mills Limited

    Submitted To: Chairman, Deptt. Of Business Administration

    Submitted By:

    Name: Faysal Ahmad

    Roll No: W581319

    Registration No: 07POA0010

    Mailing Address: M. Hanif, House # 110-A, Street # 130,

    Kooch Ghulam Dastgir, Charagh Din Road Mozang Lahore

    Contact No: 0333-4900967

    Date of Submission

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    ACKNOWLEDGMENT

    In the name ofAllah, the most Gracious, the most merciful

    All praises for Almighty Allah, who guides us in darkness and helps us in difficulties

    and due respect for Holy Prophet (Peace be upon him) who enables us to recognize our

    creator.

    First, I would like to thanks Almighty Allah who gave me strength to complete

    challenging tasks & His blessings that He provided me confidence, guidance & strength

    to complete this report. The journey has not finished yet and I pray to Him to show me

    the straight path & help me more in future as I am nothing without His blessings.

    Writing an internship report appeared to be a great experience for me. It added a lot to my

    knowledge. Completion of internship report is not an easy task. It requires continuous

    hard work. Completion of this report would have not been possible without the support of

    all staff of HR department to whom I interacted. . I would like to thanks especially

    Mr.Omer Shahid to their practical guidance and personal interest by which I become able

    to complete this task.

    Very special thank to all my dear teachers that build my personality and enable me to do

    some creative work be a successful person in practical life.

    I am responsible for errors and mistakes presented in the report and a positive and

    constructive criticism will always be greeted warmth.

    S.S.S.S.

    NoNoNoNo

    Description PageNo.

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    1111 EXECUTIVE SUMMARY 6

    2222 OBJECTIVE OF STUDYING THE ORGANIZATION 7

    3333 A BRIEF INTRODUCTION 7

    4444 DIVISIONS OF KML 8

    5555 KOHINOOR MILLS LIMITED MAN POWER 11

    6666 ORGANIZATIONAL HIERARCHY 12

    7777 INFRASTRUCTURE 13

    8888 HRM IN THE LIGHT OF HOLY QURAN AND HADITH 14

    9999 LEADERSHIP STYLE 15

    10101010 ALLAH SAYS 16

    11111111 SAYINGS OF HOLY QURAN & PRACTICE OF HOLY

    PROPHET

    17

    12121212 HUMAN RESOURCE PLANNING 18

    13131313 HRM OPERATIONS 18

    14141414 MAJOR FUNCTIONS 19

    15151515 KOHINOOR HRM PHILOSOPHY 20

    16161616 TRAINING & DEVELOPMENT 21

    17171717 COMPENSATION & BENEFITS 23

    18181818 INDUSTRIAL RELATIONS 24

    19191919 HEALTH & WELFARE BENEFITS 25

    20202020 SOCIAL COMPLIANCE 29

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    21 HUMAN RESOURCE POLICIES 30

    22 HUMAN RESOURCE INFORMATION SYSTEM 33

    23 HUMAN RESOURCE DOCUMENTATION 34

    24 RECRUITMENT & SELECTION 35

    25 SOURCE OF RECRUITMENT 36

    26 INTERNAL SOURCE 36

    27 EXTERNAL SOURCE 37

    28 STEPS OF HIRING FOR NEW VACANCY 39

    29 RECRUITMENT OF PERMANENT WORKERS 40

    30 RECRUITMENT OF TEMPORARY WORKERS 41

    32 PERFORMANCE MANAGEMENT 42

    33 PURPOSE OF PERFORMANCE APPRAISAL IN

    KOHINOOR MILLS LIMITED

    42

    34 RETIREMENT 43

    35 PROMOTION 43

    36 EXIT INTERVIEW 43

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    Executive Summary

    37 EMPLOYEE RELATIONS 44

    38 SUCCESSION POLICY 45

    39 SWOT ANALYSIS 47

    40 CONCLUSION 49

    41 RECOMMENDATIONS FOR IMPROVEMENT 50

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    As per requirement to complete MBA (HRM) Program at Allama Iqbal Open

    University. I completed my Internship Program at Kohinoor Mills Limited.

    This is for six weeks orientation prepared me to better understand the practicality

    of different tools of business administration.

    At the end of training program, it is required to submit an Internship report in

    university and Kohinoor Mills Limited. The Internship report has been completed,

    which is a result of ones time taking efforts. I prepared this report as what I

    observed and what so ever I learnt here in Kohinoor Mills Limited. I also got the

    help of companys published material.

    My report covers a series of topical areas that I took them in analytical way. Major

    portion of this report has been devoted to Companys introduction and particularly to

    its management system. Efforts were to explore their hierarchies and identify the

    channels of workflow here in Kohinoor Mills Limited. Then I discussed their major

    management and HR activities. Finally, I drew conclusions.

    Objective of Studying the Organization:

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    My objective of studying the Kohinoor Mills Limited Industries Limited is to know about

    the following things:

    1. How management is analyzing work and planning for people?

    2. What factors are most important to consider in developing a recruitment policy?

    3. What screening and selection methods are available, and which ones are most

    accurate?

    Kohinoor Mills Limited:

    A Brief Introduction

    History

    Kohinoor Mills Limited was incorporated as a Public limited Company on December

    21st, 1987 and is located at 8th K.M., Manga Raiwind Road, District Kasur. The

    Company produces greige cloth from cotton, blended and synthetic yarns.

    Initially Kohinoor Mills Limited was a part of Saigol Group owing over 250000 spindles.

    The Saigol Group represents a golden era of history of industrial and commercial

    development in Pakistan.

    The Group established industrial projects in the field of textiles comprising weaving,

    Dyeing, and finishing facilities,

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    Prior to nationalization of the private sector industries in the early 1970s the Group was

    one of the largest in Pakistan. After nationalization, the group focused in textiles only.

    Mission Statement:We at Kohinoor believe our employees to be our most valuable asset. We have a human

    resource management department for every division because we view it as a competitive

    advantage. Through HRM we are able to ensure that business goals are realized through

    our workers while meeting their personal aspirations. It further ensures that only

    motivated and professionally qualified people are employed. Kohinoor is an equal

    opportunity employer with policies, which ensure that there is no discrimination on the

    basis of caste, creed, sex, religion, etc.

    Divisions of Kohinoor Mills Limited

    Hosiery Division

    KOHINOOR MILLSLIMITED

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    Products:

    Kohinoor Hosiery is engaged in the production of high quality socks with a capacity of

    9.6 million dozen per annum. Its core product is 108 needle sports/casual socks.

    Workforce:

    The company enjoys the services of professionals in its various departments with a total workforce of 1900

    individuals.

    Turnover:

    It has a total annual sales turnover of US$ 32.16 Million.

    Weaving division

    The project was initially established with 48 Sulzer Ruti shuttle-less looms of 153" width

    from Switzerland with modern ancillary machinery to produce high quality fabric for

    export markets.

    Further expansions saw the installation of an additional 96 Tsudakoma air jet looms from

    Japan in 1990 and a third shed comprising 60 state of the art Picanol Omni 340 cm wide

    looms was installed in July 1998. In 2000-2001 old 48 Sulzer Ruti looms were replaced

    by 48 lated Picanol Omni Plus 380cm looms. In addition to that latest Picanol Omni Plus

    Jacquard Looms were also added.

    The entire manufacturing process from warping to fabric inspection is monitored through

    an on-line process control system from Barco. The marketing strategy is to explore new

    markets both in quota and non-quota countries.

    Products:

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    Twills Yarn dyes

    Poplin / Canvases Broken twills

    Sateen Herring bone

    Jacquards Bfc

    Dobbies Ripstop

    Dying Division

    Kohinoor Dyeing has state of the art Dyeing & Finishing plant producing, Dyed, White &

    PFGD Fabrics with a capacity of 3.0 Million meters per month. Kohinoor Dyeing has a

    diversified customer base spread over different continents. It has long-term professional

    relationship with most of the High Street Labels and famous chain stores:

    PRODUCTS

    Reactive, Disperse, VAT, Sulpher and Pigment dyed fabrics for bottom wear in;

    100% Cotton

    Poly cotton blends

    Stretch fabrics

    Genertek Division

    Kohinoor Genertekis a power generation plant, engaged in power generation and

    distribution since 1995. Its has the generation capacity of 29.28 MW and comprises of the

    following types of Generation equipment.

    Workforce

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    The company enjoys the services of professionals in its various departments with a total

    workforce of 65 individuals.

    Turnover

    It has a total turnover of US$ 10 million

    Kohinoor Mills Limited Man Power

    DIVISION MDGMDGMMANAGEREXECUTIVESUPERVISORWORKERSTOTAL

    HOSIERY 1 1 3 5 35 77 1855 1977

    WEAVING 0 3 0 7 35 53 695 793

    DYEING 1 2 0 10 52 56 575 696

    GENERTEK 0 0 1 3 5 12 49 70

    POOL 1 1 2 6 18 29 81 138

    TOTAL 3 7 6 31 145 227 3255 3674

    Organizational Hierarchy

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    Infrastructure:

    GENERAL

    MANAGER

    PROCESSING

    GENERAL

    MANAGER

    MARKETING

    GENERAL

    MANAGER

    SPINNING

    MANAGERFINANCE

    PRODUCTION

    MANAGER

    STITCHING

    MANAGER

    HR & ADMIN

    MANAGER

    FOLDING

    MANAGER

    PURCHASE

    MANAGER

    PPC

    MANAGER

    Q/A

    MANAGER

    ENG.SERVICESGENERALMANAGER

    SALES

    MANAGING

    DIRECTOR

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    Kohinoor has planned infrastructure and buildings available which have been designed to

    take the current capacity to the next levels.

    BUILDINGS

    FACTORY

    BUILDING

    SQFT

    RESIDENTIAL

    BUILDING

    SQFT

    TOTAL SQFT

    HOSIERY 301,665 189,090 490,755

    WEAVING 285,606 140,339 425,945

    DYEING 244,543 30,642 275,185

    APPAREL 146,808 - 146,808

    GENERTEK 71,560 13,982 85,542

    TOTAL AREA 1,050,182 374,053 1,424,235

    HRM IN THE LIGHT OF HOLY QURAN AND HADITH

    Allah Almighty says, Travel through the world and observe.

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    In another place, He says, Learn from the happenings with the previous nations

    Also,

    There are signs for those who are in search of truth and possess wisdom

    So, I believe that we can get the guidance and instructions at any of the matter that we

    confront in our lives. But the need of the hour is that we must have the required urge for

    this purpose. We must be eager to find the truth. Allah always rewards those who are

    struggling on the right path and wish to be close to him. Thats why, a person must be

    patient, determined and firm footed.

    All the advanced nations in the world are doing research work by studying & grasping

    the exegesis of Holy Quran. Top ten banks of the world are Japanese and none of them

    charges interest just because those people have understood the truthfulness of our holy

    book. They also developed the best irrigation system of the world.

    So, each & every practice in Islam is a complete blessing in itself. We have to adopt them

    and their meanings & purposefulness will automatically be portrayed on us. Here, I cant

    help mentioning the true story of a Pakistani doctor. When this particular doctor visited

    abroad, he saw that foreign doctors were asking the patients to perform all those activities

    (as exercise), which we perform while saying prayer. Hence, we will be safe from

    countless diseases by just performing prayers five times a day.

    In this regard, we have made just a minor effort to enlighten some of the aspects of

    Human Resource Management under the light of Holy Quran and Hadith.

    Leadership Style

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    It is very important to decide about the leadership style in order to successfully apply the

    principles of Human Resource Management and achieve the organizational goals.

    Although, we feel that Holy Prophet has communicated divine rules to us that cant be

    objected. The followers have to accept them as they are. By time, it was proved that if

    consensus would have done on them, the same rules would had come out of them. On

    many occasions, verses were revealed in the favour of opinions of the companions of

    Holy Prophet. Holy Prophet had the perfect democratic leadership style. Few of the

    advantages to pick and apply this style are discussed below.

    In our business environment, no compromise can be done on the achievement of

    organizational goals. A democratic leader can better negotiate the goal to achieve. It

    ensures and fixes that the goals are obtainable. This gives a sense of participation to the

    employees. As a result, both, the morale & the motivation of employees go to the peak.

    When all the relevant people gather to set the goals & plans to achieve them, all

    of them agree on the common goals at last. They all become committed to them. Then all

    of them unite to win these goals and become a strength that ensures the achievement of

    these goals. A trust is developed not only within the employees but also on the

    management of the firm.

    As a result of high morale, they struggle hard to win goals. The entire group has

    the required desirability to obtain common goals. They become ready to reach the set

    targets at any cost.

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    A very important advantage of this leadership style is that both the leader and the

    employees feel a high sense of responsibility on themselves. They become answerable for

    their own set goals.

    On adopting this style, a manager comes in a better position to perform his

    responsibilities like of communicator, counselor, coacher and appraiser. He can very well

    deliver the preferences of the firm, responsibilities on the part of the employee. Now he is

    better able to appraise the employee because they set the targets himself.

    Allah Says

    Hold tightly onto Allahs rope.

    Allah has given the most appropriate and logical principles to lead life in the Holy Quran.

    These were applicable 1400 years ago as well as in the present era. This book gives the

    feelings of equality that the rich are not given any special or superior book as compared

    to the poor. It means that on the basis of these eternal rules, you have to develop different

    systems to lead your lives. No one will be exempt from these principles. In fact, it was

    the unbiased justice system of Islam that convinced Non-Muslims to embrace Islam.

    And say prayer

    Whenever, we say prayer, we stand side by side with each other. We start from Allah

    Akbar. It doesnt just mean that we are going to bestow. It invites the believers to bury

    the old enmities. All the Muslims are asked to put aside the whole differences and gather

    for the cause of Allah. This is the way to assure the people that they are equal in all

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    respects. When the destination of all is same (Allah) and also the method to access Him.

    They all bow to Allah to pray to Him.

    SAYINGS OF HOLY QURAN & PRACTICE OF HOLY PROPHET

    It is clearly mentioned in Islam that the basis of an Islamic government will be consensus.

    Holy Prophet always used to consult with his followers. There is no concept of heirs of

    kingdom in Islam. Thats why, all the four caliphs were selected through the consultation

    of companions after the Holy Prophet. Any caliph didnt appoint any particular person.

    Every one just pointed out the most eligible persons to bear the responsibility of being the

    leader of all the Muslims.

    When the Muslims became victorious in the battle of Badr, a number of non-believers

    were also brought as prisoners. Then Holy Prophet asked for the opinions how to treat

    with these prisoners. Hazrat Umer suggested that every Muslim should be handed over

    his own relatives. So, he will kill these relatives. An opinion was of charging ransom for

    their freedom. This was a new practice in Arab.

    Similarly, another event shows that how much importance, Holy Prophet used to give to

    the consultation and opinions of his followers and same is appreciated by Allah

    Almighty. So, when Holy Prophet intended to attend the funeral of a hypocrite named

    Abdullah Bin Abee, hazrat umer, showing anger, said to him that you would go to the

    funeral of a hypocrite. Then, the revelation also came in the favour of opinion of Hazrat

    Umer.

    This shows that even Allah also likes positive and logical consultation.

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    Human Resource Planning

    Human resource planning is all about measuring the organization need to identify the

    numbers of employees and skills required to do those jobs. Further, an understanding of

    available competencies is necessary to allow the organization to plan for the changes to

    new jobs required by corporate goals

    HRM Operations

    At a general level, it is important to analyze training needs against the backdrop of

    organizational objectives and strategies. Unless you do this, you may waste time and

    money on training programs that do not advance the cause of the company People may be

    trained in skills they already possess the training budget may be squandered on rest and

    recuperation sessions, where employees are entertained but learn little in the way

    required job skills or job knowledge, or the budget may be spent on glittering hardware

    that meets the training directors needs but not the organizations.

    It is also essential to analyze the organizations external environment an internal climate.

    Trends in the strategic priorities of a business, judicial decisions, civil rights laws, union

    activity, productivity, accidents, turnover, absenteeism, and on the job employee behavior

    will provide relevant information at this level.

    However, assessing the needs for training does not end here. It is important to analyze

    needs regularly and at all three levels in order to evaluate the results of training and to

    assess what training is needed in the future.

    At the organizational level, senior managers who set the organizations goals

    should analyze needs.

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    At the operations level, the managers who specify how the organizations goals

    are going to be achieved should analyze needs.

    At the individual level, the managers and workers who do the work to achieve those goals

    should analyze needs, keeping in mind that performance is a function both of ability and

    motivation.

    Major Functions of HRM

    Every organization whether it is a multinational conglomerates a small business, a

    religious institution or a government agency depends on people. Appropriate candidates

    for each job from chairman of the board to night shift janitor must be located either inside

    or outside the organization and they must be convinced by pay benefits and working

    conditions to take and keep the job. They must also be trained and motivated. Handling

    these functions is part of human resources managements job.

    they feel burden on themselves.. There are six steps.

    1. Human resources planning

    2. Staffing

    3. Training & Development

    4. Compensation Management

    5. Employee Evaluation

    6. Employee Movement and Replacement

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    Kohinoor HRM Philosophy

    Our people are our most valuable asset.

    Kohinoor view Human Resources as a competitive advantage.

    To ensure business goals are realized through people while meeting their own

    personal aspirations.

    To ensure only motivated and professionally qualified people are employed.

    Kohinoor is an equal opportunity employer with policies to ensure there is no

    discrimination on the basis of caste, creed, sex, religion etc.

    COMPENSATION

    &Benefits

    INDUSTRIAL

    RELATIONS

    SAFETYHEALTH

    &Environment

    SOCIALCOMPLIANCE

    TRAINING&

    DEVELOPMENT

    HUMANRESOURCE

    MANAGEMENT

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    Training & Development

    Training and Development of employees is a core value at Kohinoor Mills Limited

    Management supports training and development programs to ensure motivated

    and professionally competent people are available within the organization. This is

    an essential responsibility of every manager and is a part of his or her key result

    area and objectives.

    A corporate training department, which apart from assessing individual training

    needs also, provides extensive in-house training and consultancy for the

    development of employees.

    HRO is responsible for Employee Orientation.

    Immediate supervisor is concerned if an employee is queries even after

    orientation.

    Formal training programs both for the employees and management.

    Absenteeism 1.3% of in the last 6 months

    Training Centers

    Specialized training officer is used for effective training programs which werent

    used previously.

    Workers club and training centers are specifically designed for training.

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    Training Cost

    All aspects are trained but mostly need base job skill development.

    0.4-.5% avg. of total wages is estimated training cost.

    Normally 20-25 employees are under training at a time

    Training and Development Policy (KML)

    Scope and Purpose

    KML is committed to excellence in training and development of its manpower

    appropriate to their duties/responsibilities. The objective is to impart knowledge, develop

    skills and bring about a change in the attitude of employees. It will enable achieving

    Company objectives as efficiently and effectively as possible and to provide the

    opportunity for employees to realize & achieve mutually agreed goals.

    This procedure identifies KML approach to Human Resources Development and

    describes the methods to be used for the efficient and effective development of KML

    personnel.

    Implementation

    The Managing Director of each company has over-all responsibility for ensuring

    implementation of the training policy. He delegates in the first instance this responsibility

    to his Human Resources Department.

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    Compensation & Benefits

    Compensation systems are communicated to the employees using employee handbook,

    newsletters and circulars.

    COLA is used and varies pay to pay scale.

    Security scheme. Company contributes 7% of wages for medical facilities to

    employees, spouse, children and parents. Dispensary/injury treatment Center

    located in the colony.

    Group Health Insurance - Other employees are covered under group

    hospitalization insurance.

    Old-age Pension - Company contributes 5% of wages for each employee for

    pension for male and female employees at age of 60 and 55 respectively.

    Group Life Insurance - All employees insured ranging from 100,000 to 400,000

    for various categories.

    Childrens Education - Company contribute Rs. 100 per year for each employee,

    which provides grants and scholarships to employees children.

    Personal Protective Equipment - All employees provided personal protective

    equipment.

    Contributory Provident Fund - 8.3% deducted from wages with equal amount

    contributed by the company.

    Working Hours - : 8hr/shift (inclusive of lunch & tea breaks)

    Workers Participation in Companys profit - 5% of Net profit is contributed

    towards the fund.

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    Leaves - 8 sick; 10 casual, 14 earned leaves annually and 12 Weeks maternity

    leaves.

    Canteen - Self-service canteen where subsidized hygienic food is served round the

    clock.

    Dowry - Daughter Marriage - Besides dowry Funds paid by the Social Security

    Rs. 3000/- each is paid by the Mills for first two daughters.

    Water Purification Plant

    Recreational/Sports Facilities

    Carriage of Dead Body - Paid by the Mills depending on the distance covered.

    Colony - Employees provided free accommodation with recreation facilities.

    o Family Quarters - 470

    o Number of residing single - 500

    Utilities - Free Electricity, gas and water to colony residents.

    Transportation - Pick and drop facility for female employees

    Industrial Relations

    Compliance of All Applicable Labor Laws

    KML comply with all applicable labor laws:

    Factories Act, 1934 - Law regulating labor in factories

    West Pakistan Industrial and Commercial Employment (Standing Orders)

    Ordinance, 1968 - Law relating to Industrial and Commercial employment.

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    Industrial Relations Ordinance, 1969 - Law relating to the formation of Trade

    Unions; regulating of relations between employees and workmen and avoidance

    and settlement of any differences or disputes arising between them.

    Provincial Employees Social Security Ordinance, 1965 - Scheme for providing

    benefits to certain employees or their dependents in the event of sickness,

    maternity, injury or death etc.

    Employees Old-Age Benefits Act, 1976 - Act relating to old age pension for

    person employed in industrial, commercial and other organizations.

    Employment Children Act, 1991 - Act to prohibit employment of children..

    Company Profits (Workers Participation) Act, 1968 - Act to provide for

    participation of workers in company profits.

    Workers Children (Education) Ordinance, 1972 - Law relating to education of

    workers children.

    Workmens Compensation Act, 1923 - An Act to provide for the payment by employers

    to workmen for compensation relating to injury by accident.

    Health & Welfare Benefits

    Health & Safety is essential for their success. The principles by which they operate:

    All work related injuries and illnesses are preventable.

    Compliance with local regulations is a priority.

    Line Management accountable in Health &Safety performance.

    Energy, water and other resources, both natural and man-made, will be utilized

    efficiently to minimize waste

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    Policies to regulate Health & Safety of employees and operations

    Health & Safety Policy

    To prevent accidents or incidents this may result in injury. To ensure healthy and safe

    working conditions by identifying and eliminating all occupational health and safety

    hazards. To continuously monitor and evaluate the effectiveness or the safety

    performance of all Group Companies.

    Occupational Health

    The first aid services and trained first aiders are available on the site at all times.

    Personnel suffering from any injuries, infectious diseases, infections or rashes, or contact

    with infectious diseases must report these to their immediate supervisor.

    Monitoring

    Potential hazards which can include exposure to dusts, harmful vapors and unacceptable high

    noise levels will be eliminated as far as practicable and when this is not possible full personal

    protection will be provided.

    Accident & Work Related III-Health Reporting, Notification & Investigation

    It is KMLG policy that all accidents including non-injury accidents and related

    conditions of ill-health MUST be Reported-usually by the person injured or involved.

    Noise Level

    To maintain work environment that does not subject employees to noise levels, which

    could result in a loss of hearing capability. Company must carry out noise monitoring

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    to ensure that employees are not exposed to noise levels that exceed the company

    standard of 85 dB (A)

    Personal Protective Equipment

    It is the policy of the KML to prevent exposure of staff to harmful substances and

    physical hazards so far as is reasonably practicable. Following appropriate engineering

    controls, consideration MUST be given to whether additional protection should be

    provided in the form of personal equipment. Risk to eyes, face, head, skin, hands, ears,

    and feet should be assessed for each activity and appropriate protective equipment

    provided.

    Tobacco Smoking Policy

    It is the policy of the KML to provide a health environment for all employees and to

    encourage a healthy lifestyle to help reduce health risks. Employees who do not

    smoke MUST not be exposed to tobacco smoke. To this end, one goal should be to

    become totally non-smoking at site.

    Committee

    Health & Safety Committee

    First Aid

    First Aid Boxes

    Trained First Aiders

    Social Security Dispensary/ITC

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    Fire Safety

    Separate Fire Section

    Fire Hydrant System

    Fire Extinguishers

    Operating Instructions in Local Language

    Fire Fighting Training

    Monthly Fire Equipment Inspection

    Record/History of Fire Equipment

    Fire Incidents Notification

    Chemical Safety

    Proper Storage of Hazardous Chemicals

    Material Safety Data Sheets in Local Language

    Safety Signs & Posters

    Chemical Handling Training

    Personal Protective Equipment & Emergency Showers

    Workers Awareness

    Workers Hand Book

    Health & Safety Manual

    sops & Awareness Training

    Health & Safety Notice Boards

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    Social Compliance

    Social Responsibility is one of the central values of Maple Leaf Group.

    KML follow and meet all the requirements ofSA-8000 standards and believe in social

    responsible trading.

    Child Labor

    Forced Labor

    Health and Safety

    Discrimination

    Disciplinary Practices

    Working Hours

    Compensation

    Management System

    Freedom of association and right of Collective Bargaining

    One company of KMLG Group has achieved SA-8000 certification

    Handy cap Quota is currently 1.2% in KML out of 2% standard

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    Human Resource Policies

    Human Resources policies reflect the Groups over-all purpose and culture.

    KML revise its policies every 2 years. A list of policies published in the KML is as

    follows;

    1. Recruitment Policy

    To recruit and retain capable and qualified employees. Placing right people on the right

    job that is willing to contribute their best efforts to accomplish objective of the

    organization

    2. Performance Appraisal & Management System

    To assist the extent to which employees are performing their job effectively and to

    propose measures to enhance utilization of their potential. It provides an opportunity to

    reward good performance and to pin point areas needing improvement.

    3. Promotion Policy

    To promote people from within whenever possible, provided suitable person with

    requisite academic/technical qualification with necessary experience capacity of hard

    work and shouldering responsibility are available

    4. Engagement of Management Trainee Policy

    To induct young qualified professionals at entry levels to meet the future requirement of

    the company and impart systematic training to develop potential leaders

    5. Car Policy

    To provide guideline to define, monitor and administer the policy regarding company,

    maintained car allotted to certain categories.

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    6. In country Travel Policy

    The purpose of this policy is to set-forth travel rules for the employees and to determine

    reimbursable entitlement for various expenses incurred when they are on the company's

    business within Pakistan

    7. Transfer Policy

    The purpose of this policy is to set-forth transfer rules for employees within the group

    companies. The principle governing the transfer shall be the interest of the Kohinoor

    Mills Limited.

    8. Training & Development

    KGML is committed to excellence in training and development of its manpower

    appropriate to their duties / responsibilities. The objective is to impart knowledge,

    develop skills and bring about a change in the attitude of employees. It will enable to

    achieve company's objectives as efficiently and effectively as possible and to provide the

    opportunity for employees to realize & achieve development of KGML personnel.

    9. Succession Policy

    To identify successor to key jobs and high potential employees to assure a study flow of

    internal talent to fill important openings.

    To encourage "hiring from within" and create an environment in which employees have

    career and not merely jobs.

    To identify Human Resources Shortage and skill deficiencies before opening occurs

    which will ensure greater continuity of operations and availability of qualified incumbent.

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    10. Retirement Policy

    To fix age, at which most people normally retire for work, enabling the company to do

    succession planning and induction of new blood in the organization.

    11. Overseas Travel Policy

    The purpose of these rules is to set forth travel instructions for the employees and to

    determine reimbursable entitlement for various expenses incurred when they travel on the

    Company's Business outside Pakistan

    12. Record Policy

    To provide guide-lines for the retention of useful records for reasonable period and

    destroy after lapse of certain period keeping in view its utility.

    13. IT Policy

    The overall objective of having IT Policies and procedures is to protect the integrity,

    confidentiality, and availability of information. The primary threats either accidental or

    deliberate that keep an organization from attaining this goal are unauthorized access,

    modification and destruction, as well incompatible hardware, poor quality networks and

    non standardized or illegal software.

    14. Security Policy

    The purpose of these rules is to set-forth security instructions and continuously monitors

    & evaluates security performance and effectiveness of all Group Companies. To prevent

    theft, pilferage of material/information and regulate entry of only authorized personnel in

    the Mills premises.

    15. Grade & Salary Structure

    16. Tobacco Policy

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    17. Accident work related

    18. Reporting, Notification & investigation

    19. Grade & Salary Structure

    20. MIS-Human

    21. Resources

    Human Resource Information System

    Maintaining an up to date record of employees working in the organization is critical.

    KML is also doing this job both on software as well as on the papers. Besides a lot of

    paper work KML is using Oracle 11i wherelot of information is stored regarding

    employees working in the organization like; Employees personal bio-data and payroll

    system etc.

    A separate Time and Attendance System is to be launched for which KML has received

    no. of offers from different vendors and for one which they did test checking for the

    period of one month is A to Z technologies situated in Lahore.

    KML has its own production house in Lahore called IT department. But initially they rely

    on using fox-pro and clippers. Payroll System is the interface between Human Resource

    department and the finance Department.

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    Human Resource Documentation

    A huge stock of stationary can be found in the HR Department of KML regarding

    employee records because their HR Department keeps an up to date record of each and

    every activity of its employee like; Job Analysis, Job Descriptions, Job Evaluations, paid

    time off and bulk of other important record.

    Personal Files of Employees are maintained and following is included in it;

    1. Personal Requisition Form

    2. Application for employment

    3. Performa Personal Particulars

    4. Testimonials

    5. Applicants ID card

    6. Applicants Photograph

    7. Experience Certificate

    8. Written Test Mark Sheet

    9. Interview Rating Form

    10. Medical Certificate

    11. Selection Process Report

    12. Applicant Appraisal Form

    13. Appointment letter

    14. Joining Report

    15. Induction Training Form

    16. Confirmation Letter

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    Source Of Recruitment

    There are two kinds of source Kohinoor Mills Limited uses for recruitment .They are

    1. External source

    2. Internal source.

    We try to discuss all relative sources which are used for recruitment in Kohinoor Mills

    Limited.

    Internal Source

    Kohinoor Mills Limited thinks that current employees are a major source of recruits for

    all but entry-level positions. Whether for promotions or for Lateral job transfers,

    internal candidates already know the informal organization and have detailed information

    about its formal policies and procedures. Promotions and transfer are typically decided by

    operating managers with little involvement by HR department.

    Job-Posting Programs

    HR departments become involved when internal job openings are publicized to

    employees through job positioning programs, which informs employees about opening

    and required qualifications and invite qualify employees to apply. The notices usually are

    posted on company bulletin boards or are placed in the company newspaper.

    Qualification and other facts typically are drawn from the job analysis information.

    The purpose of job posting is to encourage employees to seek promotion and transfers the

    help the HR department fill internal opening and meet employees personal objectives.

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    Not all jobs openings are posted .Besides entry level positions, senior management and

    top stuff positions may be filled by merit or with external recruiting. Job posting is most

    common for lower level clerical, technical and supervisory positions.

    Departing Employees

    An often overlooked source of recruiters consists of departing employees. Many

    employees leave because they can no longer work the traditional 40 hours work week

    .School, child care needs and other commitments are the common reason. Some might

    gladly stay if they could rearrange their hours of work or their responsibilities .Instead,

    they quit when a transfer to a part-time job may retain their valuable skill and training.

    Even if part-time work is not a solution, a temporary leave of absence may satisfy the

    employee and some future recruiting need of the employer.

    External source

    When job opening cannot be filled internally, the HR department of KOHINOOR MILLS

    LIMITED must look outside the organization for applicants. We discuss all the external

    source of recruitment at bellow:

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    Walk-ins and Write-ins

    Walk-ins are some seekers who arrived at the HR department of KOHINOOR MILLS

    LIMITED in search of a job; Write-ins are those who send a written enquire .both groups

    normally are ask to complete and application blank to determine their interest and

    abilities. Usable application is kept in an active file until a suitable opening occurs or

    until an application is too old to be considered valid, usually six months.

    Employee referrals

    Employees may refer job seekers to the HR department .Employee referrals have several

    advantages .Employees with hard to find job skill may no others who do the same

    work.

    Employees referrals are excellent and legal recruitment technique, but they tend to

    maintain the status quo of the work force in term of raise , religions , sex and other

    characteristics , possibly leading to charges of discrimination.

    Advertising

    Want ads describe the job and the benefits, identify the employer, and tell those who are

    interested how to apply .They are most familiar form of employment advertising .for

    highly specialist requites, ads may be placed in professional journal or out of town

    newspaper in areas with high concentration of the desired skills

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    Example:

    General Manager- production (ref: PM)

    -Age: 28-35 years; Graduate with specialization in garment mfg technology from NIFT

    or equiv.

    -Minimum 10 years experience in similar position of a unit with a minimum of

    1000machines.

    -Must have detailed hands on knowledge of industrial engineering.

    We offer competitive salary which is commensurate with experience and qualification.

    If you aspire to an exiting and rewarding career , send your detailed resume, quoting your

    present and expected salaries to jobs.

    Internet

    Now today no body thinks anything without internet. So Kohinoor Mills Limited give

    their advertise at internet.

    Example:

    http://www.kohinoormills.com/

    Steps of Hiring for New Vacancy

    1. Job Analysis

    2. Job Specifications

    3. Job Description

    4. Requisition Form

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    5. Database

    6. Written Exam

    7. Screening Interview

    Recruitment of Permanent Workers

    The concerned departments will raise a requisition to Incharge Time Office

    A. The Incharge Time Office after checking the vacant posts will invite the

    applications and will ask the short listed candidates to fill the preliminary form

    attaching the copy of Identity Card, Metric Certificate or Certificate of more

    qualification, experience Certificate if any. Asstt. Labor Officer will verify his age

    and qualification and will sign the application form

    B. A short interview will be taken by the General Manager/Managers from the

    concerned departments to check the candidate's eligibility/suitability for the job.

    The recommended applications will be forwarded to Manager HR & Assistant

    Manager HR & Administration who will accord final approval for recruitment.

    C. The Service Record Keeper will then issue a Trial Card and the worker will be

    allowed to go for Trial in the Mills Area for a period of maximum 03 days

    D. On completion of the trial period the concerned head of the department will

    declare fit on the specified column in the Trial Card or otherwise and the

    Assistant Labor Officer will countersign the Trial Card Form, otherwise in case of

    unfitness his service will be liable to be terminated

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    E. The Service Record Keeper will than issue Nomination Form, Medical Slip and

    Mills Departmental Ticket to the worker for onward completion of necessary

    formalities/signed by the Concerned Authorities specified in the relevant column.

    F. An appointment letter will be issued by Assistant Labor Officer/Industrial

    Relations & Labor Welfare Officer after getting prior approval from Manager HR

    & Admin, hence workers will be taken on probation for a period of 03 months.

    G. The worker will be confirmed after satisfactory completion of 03 months

    probation period and to this effect, a confirmation letter will be issued to him duly

    H. After confirmation, the management can terminate the services of workers by

    giving 30 days notice in writing or 30 days pay to the company in lieu thereof.

    Recruitment of Temporary Workers

    A. The worker will fill an initial application form recommended by the Concerned

    Head of the Department and will attach thereof the copy of I.D. Card and

    Educational Certificate for submission to the Incharge Time Office.

    B. The Incharge Time Office after checking the vacant post will verify his age,

    qualification and other particulars from the documents attached which will be

    countersigned by the ALO

    C. A temporary appointment letter will be issued to the worker duly signed by the IR

    & LWO. The letter will be issued on purely temporary basis till the completion of

    job not exceeding than 90 days (3 Months).

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    Performance Management

    Performance appraisal is the process of assessing employees past performance, primarily

    for reward, promotion and staff development purposes.

    Performance appraisal (is) a process that identifies, evaluates and develops employee

    performance to meet employee and organisational goals.

    Performance Appraisal doesnt necessarily use to blame or to provide a disciplinary

    action.Previous management theories used to view performance appraisal as a stick that

    management has introduced to beat people. Performance appraisals are now more

    clarified and they concentrate on developing organizational strengths and employee

    performance.

    Employees are given promotion subject to the conditions that vacancy and

    competency

    No training is provided for those who conduct interviews.

    HRO checks the references.

    References check is not documented.

    Turnover rate is 7% in the last 6 months

    Purpose of Performance Appraisal in KOHINOOR MILLS LIMITED

    To review past performance

    To assess training needs

    To help develop individuals

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    To audit the skills within an organization

    To set targets for future performance

    To identify potential for promotion

    To provide legal & formal justification for employment decision

    To diagnose the hidden problems of an organization

    For Reference See (Annex A)

    Retirement

    The retirement age at KML is 60 years. (Annex B)

    Promotion

    To promote people from within whenever possible, provided suitable person with

    requisite academic/technical qualification with necessary experience capacity of hard

    work and shouldering responsibility are available

    For Reference See (Annex C)

    Exit Interview

    An exit interview is conducted at the time of retirement or when an employee

    leaves the organization for any reason and that includes following questions;

    1. What is your reason for leaving?

    2. Why did you decide to seek employment elsewhere?

    3. . Are there any other reasons why you are leaving?

    4. Was your job here the way you thought it would be after hearing it described in job?

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    5. As an employee, were you given all of the information you needed to perform your

    job?

    6. How did you feel about the quality of training you received for your job?

    7. How did you feel about the supervision in your unit?

    8. How did you feel about your rate of pay in relation to the type of work you did?

    9. How did you feel about opportunities for advancement within the company?

    10.What do you think of company benefits?

    11.What was the most common complaint of fellow employees?

    12.What were the things you liked most about working here?

    13.What were the things you like least about working here?

    14.What changes would you make to make this a better place to work?

    15.Would you refer friends to the KML?

    16.Is there anything you would like to add about your reasons for leaving?

    Employee Relations

    KTM is Freedom of association and right of Collective Bargaining and believe in social

    responsible trading. KTM has three unions but they allow 0% outsiders;

    Labor Union; Is also the CBA

    Mazdoor Union

    Workers Union

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    Succession PolicyIt is the Company policy to identify successors in advance for key positions, which maycreate unusual situation at the time of recruitment or separation from the company. Thesuccession policy is as under:

    Objective

    To identify Successor to key jobs and high potential employees to assure a steady flow of

    internal talent to fill important openings. .

    To encourage "hiring from within" and create an environment in which employees have

    careers and not merely jobs.

    To identify human resources shortages and skill deficiencies before opening occurs which

    will ensure greater continuity of operations and availability of qualified incumbents.

    Policy

    It is the Policy of KMLG to identify successors in advance for key positions, which may

    create

    unusual situation at the time of recruitment or separation from the company.

    Procedure

    Replacement Chart.

    Each unit will prepare its Replacement Chart (HRGP 19/F-O1) depicting all such

    positions covered under this policy.

    Replacement Charts are a visual representation of who will replace whom if there is an

    opening and based on two variables i.e. present performance and promotability.

    Replacement Chart will be reviewed after every two years, however, in case of any

    movement of any Executive it may be updated accordingly.

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    Replacement Summary.

    Replacement Summary (HRGP 19/17-02) will be prepared as and when an employee

    attains age of 59 years or services notice of separation from the company. This provides

    considerably mare data than do replacement chart and follow decision-maker to make

    more informed choices.

    Human Resources Manager of each Group Company will be responsible for preparing

    the Replacement Summary for onward submission to the Chief Executive Officer.

    Confidentiality

    Whether Replacement Chart or Summaries are used this information is normally kept

    confidential. Confidentiality not only guards the privacy of employees but also prevents

    dissatisfaction among those who are not immediately promotable.

    Preparation of Succession Plan

    Group General Manager Human Resources will arrange to initiate Succession Plan of

    Senior and key positions (Particularly employees in guards M-18 & Above) in the form of

    Replacement Chart and forward to the concerned Chief Executive who will finalize it in

    consultation with the

    Chairman.

    Succession Plan of Dept./Section Heads (in grades M-16 & M-17) will be initiated by the

    concerned Human Resources Manager and forwarded to the Chief Executive Officer who

    will

    finalize it in consultation with the Department Head.

    Implementation

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    The Managing Director of each Group Company has the over-all responsibility for

    ensuring the

    implementation of this policy.

    SWOT ANALYSIS

    SWOT analysis means the analysis of strength , weakness, opportunity and threats . For

    Kohinoor Mills Limited Textiles Ltd. It is given below:

    Strength

    Kohinoor Mills Limited Textiles Ltd. Is a rapidly expending Company. All the units of

    the factory enjoy highly of machinery are imported from Germany, Switzerland, Italy &

    Japan . As a result it can maintain a smooth rate of production. Well trained human

    recourses are another strength of the Company . They train up their key personally in the

    country and abroad. So that the Company can get some competitive advantages over the

    competitions. The HRM practice is also remarkable.

    Weakness

    There are too many departments under the super vision of the general manager which can

    cause low productivity due to large span of super vision.

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    Opportunity

    There are bright opportunities for the Company in the overseas market . If is can

    communicate well and capture a significant market portion in the Europe and USA

    market, it can get scale of economic.

    FINDINGS AND RECOMMEDATIONS

    Findings: The size of the industry is still growing. Kohinoor Mills Limited Textiles

    Limited is one of the first movers in this sector. It has managed to be grown up as one of

    the countrys leading Textile Company. Its increase turnover has been significantly

    increasing. It is providing employment to a large number of skilled and unskilled people

    all over the country.

    Recommendations: From the analysis with the organization structure we have seen that

    its span of super vision is too large. A number of departments report directly to the

    general manager. If the number were less the efficiency and productivity of the

    organization might be increased. Quality control department should remain prompt

    always. So that it can maintain a certain level of standard as per the market demand to

    capture the foreign market share it should strive more.

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    Conclusion

    KML being the largest and oldest textile company in Pakistan has obtained all the quality

    assurance certificates which a company needs to be successful in the competitive global

    market. Top management and employees work side by side for continuous improvement

    of the quality. Employees are involved in decision making at every stage through

    different Employee Involvement program. The top management with the board develops

    strategies but involvement for supervisory division is also there. KML emphasize greatly

    on Human Resource practices and HR department is very much concerned about the

    betterment of employees. KML is working very well for making its employee more

    secure and stable in case of jobs. Kohinoor textile mills maintain a very stable system for

    quality management. They have separate divisions for each process, which contribute a

    lot in meeting the high standards. KML main strategy is "customers come first" and they

    fulfill their customer needs by constantly improving their quality and by doing so they

    produces one of the top quality textile products. There is excellent communication

    between the HR, Marketing, Sales and production department, which lead to increase the

    profit margin of the company.

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    Recommendations For Improvement

    Organizations big or small profit or unprofitable have problems and there are always

    chances of improvements. This is also the condition for Kohinoor Textile Mills Limited.

    As problems and difficulties have been identified, now here are some suggestions that

    may help the organization to improve. This is also the condition for Kohinoor Textile

    Mills Limited. As problems and difficulties have been identified, now here are some

    suggestions that may help the organization to improve

    In processing department there is a need of skilled workers. There are certain

    departments of processing in which employees have been working since long but

    their efficiency is not improved and unsatisfactory results come out sometimes.

    The skilled labor will not only improve the efficiency but also will improve

    effectiveness. There should be chances given to skilled workers to enter the

    organization.

    Job analysis should be done to know what are the jobs needed in the organization.

    I know some persons who are doing the job of two or three persons.

    There should be more fringe benefits for the employees taking into consideration

    there devotion skill and experience. This higher level would make the employees

    more efficient and effective.

    The first aid and other medical facilities should be provided to the employees with

    in the mill area. There is continuous working in the mill and every time there are

    chances of any accident or unpleasant incident. So in order to handle this type of