Strijker, A. (2004 04 05). Knowledgemanagement Reuse Of Learningmaterial
KNOWLEDGEMANAGEMENT Madz Baguio-Quiamco Introduction to.
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KNOWLEDGE KNOWLEDGE MANAGEMENT MANAGEMENT Madz Baguio-Quiamco Madz Baguio-Quiamco Introduction to Introduction to
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Transcript of KNOWLEDGEMANAGEMENT Madz Baguio-Quiamco Introduction to.
KNOWLEDGE KNOWLEDGE MANAGEMENMANAGEMENTT Madz Baguio-QuiamcoMadz Baguio-Quiamco
Introduction toIntroduction to
KNOWLEDGE MANAGEMENTKNOWLEDGE MANAGEMENT
What is knowledge management (KM)?What is knowledge management (KM)?
– – the collection of processes forthe collection of processes fordiscovery,discovery,acquisition, acquisition, creation, creation, processing, processing, retrieval, retrieval, dissemination, dissemination, and utilization of knowledge.and utilization of knowledge.
– – seeks the synergistic combination ofseeks the synergistic combination of• data and informationdata and information processing, and processing, and • the creativity and innovativeness of the creativity and innovativeness of human beingshuman beings..
KNOWLEDGE MANAGEMENTKNOWLEDGE MANAGEMENT
• facts, feelings, or experiences known by a person or group
• derived from information, but is richer and more meaningful
• information + familiarity, awareness, understanding, wisdom, insight gained through experience
What is knowledge?
KNOWLEDGE MANAGEMENTKNOWLEDGE MANAGEMENT
Data Data — information that is — information that is structured, but has not been structured, but has not been interpreted, and thus, has no interpreted, and thus, has no meaning.meaning.
InformationInformation — data with a — data with a meaning; a message with a meaning; a message with a sender and a receiver; can be sender and a receiver; can be saved on computer, paper, saved on computer, paper, tape, other media.tape, other media.
Knowledge Knowledge — information that — information that has a purpose or intent has a purpose or intent attached; emergent, socially attached; emergent, socially constructed, exists only in the constructed, exists only in the heads of people.heads of people.
Knowledge, information, data — how do they differ?Knowledge, information, data — how do they differ?
KNOWLEDGE MANAGEMENTKNOWLEDGE MANAGEMENTOrganizationally, knowledge is Organizationally, knowledge is • know-how, know-how, • applied information, applied information, • information with judgment, orinformation with judgment, or• the capacity for effective the capacity for effective actionaction Knowledge is the full Knowledge is the full
utilization of information utilization of information and data + people’s and data + people’s • skills skills • competenciescompetencies• ideasideas• intuitionsintuitions• commitments, andcommitments, and• motivationsmotivations
KNOWLEDGE MANAGEMENTKNOWLEDGE MANAGEMENT
KM practitioners include:KM practitioners include:• philosophersphilosophers• priestspriests• political leaderspolitical leaders• teachersteachers• scribesscribes• librarianslibrarians• journalistsjournalists• editorseditors
KM has been around for very long time.KM has been around for very long time.
KNOWLEDGE MANAGEMENTKNOWLEDGE MANAGEMENT
KM is not a “technology thing;”KM is not a “technology thing;”Nor a “computer thing”Nor a “computer thing”
KNOWLEDGE MANAGEMENTKNOWLEDGE MANAGEMENTWhy KM? Why KM?
Knowledge — the great enablerKnowledge — the great enabler• for decisions we makefor decisions we make• for actions we takefor actions we take
Need to recognize and understand knowledge processes to Need to recognize and understand knowledge processes to improve the quality of our decisions and actionsimprove the quality of our decisions and actions
Need to deal with issues of organizaitonal adaptation, Need to deal with issues of organizaitonal adaptation, survival, survival, and competence and competence in the face of fast-paced change in the face of fast-paced change
KNOWLEDGE MANAGEMENTKNOWLEDGE MANAGEMENTWhy has KM emerged only now?Why has KM emerged only now?
Data processing
Information management
Knowledge management
Now because ofNow because of— — the information revolution increased knowlege generationthe information revolution increased knowlege generation— — advances in technology tools to improve KMadvances in technology tools to improve KM
KNOWLEDGE MANAGEMENTKNOWLEDGE MANAGEMENT
• 1st generation KM — involves capture of information and experience to improve access. A.k.a. “knowledge capture or harvesting”
Information assetCorporate memory
KM generations:
• 2nd generation KM — gives priority to the way people construct and use knowledge; related to organizational learning*
*organization’s ability to sense change signals from its environment and to adapt or plan proactively for such changes
KNOWLEDGE MANAGEMENTKNOWLEDGE MANAGEMENT
— — pays attention to the organization of pays attention to the organization of information, thoughts, and beliefs to create information, thoughts, and beliefs to create knowledge. Individual is responsible for knowledge. Individual is responsible for collecting information, relating and collecting information, relating and connecting them, and sharing personal connecting them, and sharing personal insights.insights.
KM KM levels:levels:
— — concerned with strategy, process, concerned with strategy, process, and technologies to acquire, process, and technologies to acquire, process, store, attain, and share information, store, attain, and share information, and elicit organizational understanding, and elicit organizational understanding, insights, and core distinctions. Purpose insights, and core distinctions. Purpose of KM is to develop competitive of KM is to develop competitive advantage, innovation, and agility in the advantage, innovation, and agility in the organization.organization.
• Personal KMPersonal KM
• Enterprise KMEnterprise KM
KNOWLEDGE MANAGEMENTKNOWLEDGE MANAGEMENT
