Knowledge sharing behavior
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Transcript of Knowledge sharing behavior
By Maroua Zoghlemi
Outline:
What’s knowledge ? Knowledge sharing Knowledge sharing behavior
Data
Information
Knowledge
Give a meaning
Reason and analyze
Data: the amber light is red
Information: I will need to stop
Knowledge: How can i stop my car.
"Knowledge is experience; everything else is information.” Albert Einstein
“We can know more than we can tell” Polyani, 1958
Tacit knowledge Vs Explicit knowledge
Tacit Knowledge is more diffuclt to be shared !
• Personal Knowledge
• Hard to formalise
• Difficult to communicante
Tacit Knowledge
• Convert
• Verbalize
• Write
Externalization
• Easy to communicate
• Codified
• Stored, shared
Explicit Knowledge
"Sharing knowledge is not about giving people something, or getting something from them. That is only valid for information sharing. Sharing knowledge occurs when people are genuinely interested in helping one another develop new capacities for action; it is about creating learning processes.“
Peter Senge
Knowledge sharing is
a planned behavior
Perceptions, Attitude and Intention control knowledge sharing behavior
You have a positive attitude
toward knowledge sharing
You believe that others have
expectations that you should
share knowledge.
It follows that
You have intention to share knowledge
You actually share knowledge
Let’s explain:
We share knowledge because
We trust our community.
We believe that knowledge is power.
We look for self-esteem.
We look for perceived benefit , rewards and
cost.
We anticipate reciprocal relationships.